First time at this club and the customer service was amazing. Nadara was hella koo and very helpful, and the security guards were also chill. I'll be back next time I'm working in the area. . read more

This is one of the first pot clubs in SF and remains one of the best. Always a large and reasonably priced selection of weed in all forms. Very helpful and friendly staff! read more

I've been a customer for 5 years, and recently spent several hundred dollars in the store. The product looked to be real, but it absolutely was NOT. It sparkled when you lit it, kind of like a small explosion. It made my lips sting. Most importantly it had absolutely no effect on me, and several of my friends who tried it. We called back a few days later to complain because we had spent a lot of money, but they refused to do anything about it (even though we are regulars and drive 30 minutes to get there twice a month). I'm not sure what it was they sold me, but some type of CHEMICAL was definitely making it spark and there was NO THC. They 100% lost my business and I have not been back since. If there's one thing I can't stand...it's HORRIBLE customer service. I've spent thousands of dollars there, and totally believe I should have been treated better than that. I used to go there for the cheap prices and good selection, but peace of mind that I'm not smoking pesticides is so much more important to me!!! read more

First off, it's a dispensary, not a five-star spa hotel. Who cares how "cool" or "friendly" the employees are? Do they have to be friends with their customers? Who cares if it looks like a ghetto gas station? What, are you taking your date there for a picnic or something? Sure, it helps if your club has nice people and doesn't look like a laundromat, but, uh, these guys make available for your consuming pleasure a SOLID $25 1/8th of way better stuff than anyone else left on the scene (Shambs, I'd be looking yer way if you still had anything under $35 - and don't even get me started on the quality of the stuff I got @ the Apothecarium for a "compassionate" price the last time I went). Haven't had the concentrates, so can't judge; don't plan to, since other places like Grass Roots have the hash on lockdown. One of the reviews mentioned tasting impurities in his, so I am definitely staying away. Raspberry edible was decent (and fairly potent for only being 2 "doses" - I wasn't trying to go all-out, but someone with a lighter tolerance might totally get their dome scorched). Oh, did I mention this place was open until 10?! That's a HUGE plus, considering the criminally overpriced Ketama was like the only place left that stays open that late! After the Man shut Market St. Co-op down and after a fire above 208 Valencia put that coffee shop/dispensary out of commission, this place is really the only successor to those awesome clubs. So quit your whining about the decor and the wait staff and get some cheap, high-quality grass. read more

I have finally founds a place that provides a discount for a medical marijuana card and right in the hood. Only been here twice so far but have been happy with my purchase both times. They offer some nice discounts, but would like to see a wider range for the regular priced items but would highly recommend this place. read more

I stopped using EazeUp delivery because there was one time they arrived so late that I was In fact late myself. I placed an order at 11:38 this morning and it is now 3:56 p.m nearly 4 hours later and I still have not received my delivery. I called the collective and the "assistance delivery manager" had a real snappy attitude. I made it clear that this would most likely be the last time I ordered there. She cut me off mid sentence to sarcastically congratulate me on my new choice. I offered her a chance to make it right and again cut me off saying "No thanks-- good day" still unwilling to listen. Yeah there stuff is cheap but there's many different and better collectives whom will always treat you with respect {FYI: FoggyDaze Delivery= A+++} read more

So I decide to try this spot out one last time and when I say last I mean it this time, I wish there was a place besides this to air my complaints so that the owners would get a clue! First and foremost where do you get the gall to charge top dollar for crap weed, I mean come on there are straight fan leaves attached still I don't buy my medicine to have to trim it my self if I did want to I would grow my own! I also know that most clubs keep the standards and tell the growers to go back and trim it better before they bring it back in! I am tempted to go out there with a picket sign and directions to a better club with meds that are top quality when there being priced as so! I don't blame the staff I blame the owners and buyers. get a clue know your product!! It is really saddening to me to know that there is a school within a couple of blocks and you guys are still open. When there was a co - op close by that got shut down because of a dog park. best of luck to your staff, but honestly I hope you guys get shut down!!! read more

**This 5 star rating is based on comparing to other dispense-only clubs that don't have a lounge. I have a different goal when I go into a club with a lounge, and different standards for measuring. +1 They offer the most effective and cheapest (by liquid volume) alcohol based tincture I've ever had, "Humboldt Infusions" peppermint flavored. It is 1/2 the price of other tinctures I've tried (some labelled as "triple strength") which are far less effective. +1 The other day I walked in and said "I want your best cured sativa or sativa-dominant hybrid, something that smokes really well." The response was Green Candy - and in the pipe it was as advertised - better cured than anything I've had in the last 3 months. +1 for measuring and packaging on-demand. +1 for having good security and being well-lit +1 for location - closest to my neighborhood which is devoid of other options --UPDATE-- - 1 for not knowing the process by which their extracts are made - 1 for selling me an extract which did not have all the solvent boiled out of it (I made my own extracts with solvents for years, I know whats up) read more

The bud tenders are always professional and very helpful. I love that there's always a deal every time I go in there. I haven't had one product that I dislike yet. read more

Stopped by BASA to kill some time while my car was in the shop. Glad I did because the staff was very friendly and welcoming. Very clean and compliant with COVID distancing. They showed me some of the specials and vast options on the menu. I even left with some free goodies. Highly recommended. Thanks BASA read more

This was my first time at BASA, but I was referred here by one of my neighbors. From the greeter to the bud tender, service was excellent. Helpful and friendly! read more

This establishment sucks and is super unprofessional! If you are a woman, beware. One of the employees low key harassed me. I was checking out and completely unprompted he told me I was gorgeous and asked if he could have my number. I was pretty taken aback so I said sure. I feared that if I rejected him then and there he could retaliate since all of my contact info is on file. We texted back and forth for a bit but I decided I wasn't interested and told him so. Despite that, he kept texting me and was being super persistent even though I clearly established that I was not interested. I blocked him eventually. That experience has left a bad taste in my mouth and I cannot see myself going back. Do better. read more

BASA and the employees are the reason I come here! Was indecisive today and The bud tender Nadia helped me while informing me of all the great deals I'd the day/week. Beat dispensary in the Bay grands down read more

I've been here twice, it's not too bad. They are one of the clubs that offer a dabber's delight for about $15, and they also had a gram of a house OG for $15, which I'm a fan of. I haven't tried their "high grade" buds (or any, for that matter) so I can't comment on them, but the house wax I got was decent. For that price, it was great. There are two things that I didn't like about my experience here. The budtender who helped me last time was the same one who had helped me the first time. She's a very nice lady. However, the second time there I asked her a question about the house blend wax mentioned above. After being unable to answer any specific questions about it, I finally asked, "well, what can you tell me about it?" The response was, "I can't tell you anything about it....I don't know anything about it." The response wasn't "let me find out" nor did she seem at all apologetic for the fact that she didn't know a damn thing about what she is handing over to patients as medicine. Thusly, my recommendation is to go here if you're confident about what you want to get. read more

BASA gets the job done if you know what sort of medicine you prefer and need. It's not the place I would go to for a consultation. Super casual, one small room with two or three windows to order from. Line moves quickly because there's little chatting with your bud tender. I love that they have a parking lot. If I'm in the area and I need to pick up, it's easy and convenient to park, pop in, and grab what I need. tl;dr- great for a quick stop and conveniently located, but you're not going to get customer service here as much. read more

Basa like all dispensaries in California has a problem with prepackaging. When I looked at the pick date on the weed I bought it said it was packaged and picked more than six months ago. As you can imagine the bud was stale and hard and who knows if they are storing it properly during its shelf time. I wish I could give 0 stars. I am very disappointed that prices have gone up everywhere and the quality has taken a dive due to packaging laws. read more

We love Basa! Baker helped us out and was super helpful. Great experience! 10/10 would recommend.

LOVE THIS PLACE! I have been coming here for over a year & half. They have really made some awesome improvements over the months. I'm impressed with how it just keeps getting better! They have a parking lot, big screen TVs that display all the strains/oils/pre-rolls...great bud selections and a very nice price points ($25-50 1/8th). Large selection of edibles: hard candy, Korova & Bliss bars/cupcakes, cotton candy, plus more! I have found that BASA sells their edibles cheaper then most dispensaries in town. Also, you get a free joint on your birthday. The staff is always friendly and willing to talk shop or recommend a product. I never feel rushed. Plus there is a mascot, German Shepard named Tigger :) BASA hours are also a big reason I go here, open until 10PM! 9 on Sunday's. Check it out if you haven't! read more

Good customer service and good products. Have been coming here for a long time on and off. They have great promotions as well! :)

NO QUESTION, the BEST DISPENSARY in SF...I have been to several just for the experience and BASA WINS..lots to offer, the BEST PRICES, a loyalty and neighbor discount. The customer service is GREAT, everyone soooooo nice and patient, it get's confusing...shout out to JAHCAILA, a SWEETIE, so Patient..AND THERE IS PARKING!!!! The whole vibe of the place ROCKS! read more

Stopped in because one of the manager's caught my ear offering discounts for locals and despite being out-of-towners, he honored it since we were in a local AirBnB. The check in was easy. Cash only but an ATM is on site. Staff was knowledgeable and offered up multiple options when I told them my preferences. Prices also seemed lower than other dispensaries in the city. read more

Great place! Nick, Shawn and Brandon Scott has always recomended and patiently answered all the questions about the products. Great place with great people. read more

This club is awesome. They know how to shop for their customers. I go here just about everyday and the people are not only friendly, but they are knowledgeable of the product they are selling and if they haven't tried it before you, they're honest about it. If you're only looking to spend 8$ you can still get a gram of good bud and an eighth of super bomb can still be in the 25$ range! I used to go out of my way for other clubs until I found BASA! SFs number one club for all your medicinal needs! read more

My roommates and I frequent this place and can't speak highly enough about them. They are always polite and have pretty low prices as far as SF go. read more

This review is for delivery via Meadow.com. Basa has by far the best selection of any delivery service in San Francisco. This is really important to me as most delivery services I have tried thus far are very limited and do not carry the right medication for my health needs. I had a bit of a hickup uploading my ID and the collective was just fantastic helping me to get set up virtually and staying in contact through the process. The interaction was great and they just seemed to really care about their customers. Delivery times are expedient and friendly. This is absolutely my new go-to service. read more

I have always wondered about this place, but never made it in until today. As I was grappling with what to purchase, Blue, the head of security approached me and helped me out big time. He was patient and willing to dive deep into each product and the differences in effect. Everyone was super nice, and Blue made my first experience that much better. Highly recommend! read more

The location has greatly improved over the last year. There are now a couple of very creative restaurants close to the dispensary and that creates more activity on the blocks nearby which makes coming and going to BASA more safe than before because the people who sit at these cafes are mostly normal looking local residents. In the past you could exit BASA and there would be nobody outside which was not very safe. As of summer 2015 they have somewhat greater selection than before and the employees behind the glass are more enthusiastic and friendly than when I visited about 1.5 - 2 years ago. The place is tidy and clean. Most importantly BASA has a wide selection of cheaper but still very good quality medications as well as very nice top shelf stuff. They similarly have about 5-10 varieties I've only seen in their cooperative. The place truly deserves 4 or 5 out of 5 stars. It isn't a lounge space because it does not have space for it when there is frequently a line. At any point there are at least two people assisting customers. Today I've seen three. Selection of concentrates and edible medications is pretty good. Not as much edible options as other places but I don't see a problem with that since they're not as popular as everything else. Parking is usually available at their small parking lot. If it is full it is also not very difficult to find it around the block. Ps: they can also give you a green color medicine bottle, but you have to ask about it. read more

I've been coming to BASA for about five years. They offer much higher quality, variety, and value than any other dispensary in the city. I've been other places, sure, we all like to wander a bit but I always come back to BASA. Great selection of flowers at a wide range price points, very expansive edible selection, they constantly get new stuff in and they are excited to tell you about it. A lot of people mentioned bad bud tenders in their reviews but in my experience the only hiccups I've encountered have come from new employees and everyone has to learn. I've also noticed management stepping in to help new employees and being very attentive to customer's needs or any problems that come up. The rewards are great and I've never had a problem with my neighborhood discount being honored. They are good people and they run a nice shop. read more

Great place at great prices. Staff is super helpful and friendly, they take their time with everyone and make sure that we are good to go! Special shout out to the door staff. read more

I went here and it was a very easygoing environment with a friendly staff, great selection & prices and the product was fantastic. Would highly recommend Basa to anyone and I definitely will be coming back! read more

Good prices, selection & loyalty benefits. Lots of hybrids & Indica. Not much sativa-dominant selection. Good edibles. Service is a little inconsistent but that is common in SF. Online ordering could be improved cause you still have to wait in line even though you order ahead. read more

This is my new go to dispensary. -Fast easy registration process -Great selection of flowers, very nice high and and even better a very high quality budget section -Hash hash hash hash, they have the best prices if you're a dabber -Edibles are great too, BASA jollies are like $3 and pack a punch -Clean and well maintained -Location: Great if you're downtown or in the richmond, a little tougher for the sunset but well worth the trek. -The hours; They are open until 10! read more

This was the first dispensary I've ever visited, so keep that in mind while reading this review. I had to wait for a few minutes to be helped, but once the staff member came over he was very helpful in guiding me to make informed purchase decisions about edibles and flowers. They seem to have an excellent selection as far as I could tell on all fronts (edibles, flowers, oils and budders). Despite this being my first dispensary visit, I felt less anxious once the staff member came over to help me. This location is very near my house, so I anticipate that I will visit regularly - overall I had a good experience. I would recommend this clinic to my friends. read more

Functioning Transactional Operations: 1 Star They use only a single automated revolving menu on a wall screen which switches pages every 30 seconds. Nothing to flip through and nothing to peruse in your hands. Just when you think you narrowed it down while standing in line, the page switches. Wait, who's turn is it? You're confused as people are passing you by. But I'm almost ready! The page switches again. Defeated, you take your rightful place at one of the cashier's windows. * What would you like today? - I'm almost ready, may I see the menu real quick? * It's on the wall. - In 30 seconds. Diversity and Quality: 3 Stars Pretty good number of options. Few of them tested. I tried four of their Plush strains and didn't much like any of them. To be fair, I'm sure they have some nicer strains I've yet to try. VIP: 5 Stars The security guardperson man. He's awesome and I kinda want him to be my grandpa. Considering poaching him. Physical Design: 1 Star The walled-off design. Makes me feel like I'm ordering Popeye's Chicken in Oakland at 2:30am. read more

Good: Friendly staff, old guy is hysterical and knowledgeable (he's been smoking before I was even born). BASA opens early so if you like to wake-n-bake but ran out of buds, then you can come here. Bad: Overpriced, limited supply of top shelf buds read more

Reasonable prices, and vast selection. Only place within 100 mile radius that would see me only a California id# fresh from the dmv but no California picture ID. Best selection of canabis I've seen so far. Knowledgable staff and great hours as well. This place has it all. read more

BASA - Low key marijuana. Fully medicated with one cigarette! - Cannabis Clinics Near Me - San Francisco, California

Used to come here everyday after work. got there at 9:52 and they had cones up and refused to serve me because they said they were closed wit a line of 10 people but the website says 10. I rode the buss for 25min they do not care about there long time customers now that rec weed is legal. I have spent 40 or 50$ 5days a week here and this is how im treated will not be back. not that they care lol. read more

Even though they have good prices, be aware that the quality is quite shitty. Bought shatter and several other concentrates here, but quality is so low. Didn't end up smoking some of it as we were afraid that it was not processed properly. Shatter was sticky and liquid like as well. Furthermore, the environment they have created in their collective makes you feel rushed and stupid, not welcoming to any questions or concerns. read more

This dispensary is great! Very reasonable prices, all of the staff is friendly and helpful, and the store takes COVID precautions seriously. Only a good experience purchasing from here! read more

This is my go-to spot. Great flower and amazing deals. A special call out for exceptional customer service and super speedy delivery from Khaled. Truly the best! Thanks! read more