Nadra is the best and so helpful! She recommended some great edibles for myself and my friend and was so sweet and kind

Everything went great. Delivery was within given time frame. Delivery driver Nick was friendly and the green is always good. read more

BASA - Order got delivered at 5:39pm. 5 long hours later.... just ridiculous - Cannabis Clinics Near Me - San Francisco, California

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This is arguably the best dispensary in San Francisco. The selection is great, the staff is knowledgeable, and best of all they give discounts if you live in the neighborhood. It ends up being one of the least expensive dispensaries in the city. I'd recommend it to anybody. read more

They have a parking lot. This feature alone gets 5 starz as they are the only dispensary in the city with it. The bud tenders are friendly and helpful. I just noticed that every time I am there, they partner with the best products; e.g. the other day was buy one get one for $0.01 Wyld gummies, which are gold standard, esp. the night time ones for sleep aid. read more

I have been going to BASA since 2007. They are an established business. The staff is friendly & knowledgeable. Their inventory is substantial & top quality. read more

Ive lived in SF for 30 yrs and have visited many pot clubs...but this is hands down the best one of all....Great points system..great staff....great location...delivery service...awesome discounts....its awesome...Great work guys read more

I came in here for the first time last month and I honestly don't know I waiting this long to find this gem in my neighborhood. I've heard really good things from friends and I walked in and was given excellent customer service. Staff is really hospitable and helpful with their menu selections. I'm looking forward to coming here again! read more

This is my favorite club! The staff is very helpful and knowledgeable. Very good selection!

Jade was super helpful as I was a total noob. She knew just what I'd like based on just a few questions.

Unprofessional staff. Worst service ever There are different menus with separate categories of weed (flowers, pre-rolls, edibles etc.) I asked for a flower that was $10 on the menu. The employee behind the glass tried to charge me $20. after me and the other customers corrected her, she acknowledged her mistake but sold me a pre-roll. After leaving out I noticed it wasn't the flower that I asked for but a pre-roll so I went back in to make the correct exchange. There was a different woman behind the glass. when I told her about the mistake, She was very rude and talked over me saying "technically that is a flower." She never gave me what I requested. Very rude and unprofessional staff. read more

This place is a gem! BASA has some of the best deals I've seen thus far. Very clean, professional, and the online ordering system makes it so easy for a quick and seamless pick up. read more

By far one of my favorites. Great deals, brands and the staff is top notch. Ashley, Nadra & Blue are a delight. Thank you you all for the amazing customer service and kindness. If you haven't gone to BASA you're missing out. read more

Back in My Good Book I used to live across the street, and have come here periodically over the years. I have had some of the same bad experiences as others on this page, but also some pretty good ones. Recently there was an issue with the labeling on one of the products, but they reached out to me a few days later, recognized the mistake and made it right. They have had some ups and downs over the years but lately they seem to have been making a push in a more positive direction. BASA continues to be the flagship Western Addition dispensary. read more

Best customer service with a staff who is consistently knowledgeable of their inventory and helps to customise your experience for your perfect high. read more

Love this place! Great selection, good products and most important affordable prices. Definitely worth stopping in if you're in the neighborhood. Also there's a discount! I've been to other spots but this place feels more like home. Give them a try you won't be disappointed. read more

Great service and great weed! I always come here for the best deal on exotics. Environment was nice and chill and there's even candy to grab and go! read more

Just really disappointing. I'm in pain and in medical need. The product I need is on their menu - I can select it, add it to my cart, and all that, but when I show up to ask for it, I'm looked at like I'm sort sort of alien asking for something they've never heard of before. Zero attempt to show me another product that might help me, zero customer service. It turns out that what's on their menu isn't what they actually have in stock, so my trip across town to this one dispensary which supposedly had what I needed was a complete waste of time - despite the fact that i'd purchased it there twice before. Obviously, I'll be looking elsewhere from now on. read more

Great product, great employees and their prices are great...They have all levels of flowers, cartridges, edibles and the door guy is the shizzy...Whenever you need your meds be sure to stop by BASA first as they have daily specials. read more

I am so disappointed in the quality if this flower weed these days from BASA SF... I purchased Cookie OG for about $45 and left the rest tip of about $5 just to open it and find some DRY weed nearly bammer... My last purchase was the same shitty shit. HELLA MAD. FEEL LIKE Y'aLL TRYNA FUNK with me a joog me... thanks for nothing. Weed aint worth no 45 dollars. Doesnt even smell like 45 dollars. read more

PLEASE put a sign in your parking lot asking your customers not to block others. If there is no parking, find street parking, don't be a dick... I was verbally assaulted by a customer following me into the collective whom i asked not to block me. he came in verbally assaulting me, under his breath. then it got worse. i felt threatened and the staff didn't say ANYTHING to him. if it were my business, i would ban a man shouting obscenities at a woman in my business... the laughable part was when he called me a fuckin' hipster, in his man bun. i used to love this city. BASA please protect your customers who are being verbally assaulted in your business and ban those who can't shut the you know what up. edit: also interesting, most other bad reviews garner a response from someone...this one, not so much. NOT A GOOD LOOK that this collective did not care at all about a woman (or anyone?) in their establishment being verbally abused. i felt unsafe and unsupported. I have told many people about this experience and those people have told me they will not use your service. nothing to say aaron? read more

My therapist recommended I try CBD for my anxiety, so I came here to check out the selection. The staff was super friendly and knowledgable, answered my questions, and helped me find a tincture that fit all my needs: good for anxiety, daytime use, and folks who are new to CBD. Thanks for your help! read more

My favorite dispensary. They offer a great selection, have the lowest prices and a knowledgeable and friendly staff.

Nothing special about this place, when you need weed you get it with regular prices. they are open untill 10pm, this is something.

Awesome place!! I had lots of questions and the girl helping me was great (thanks Jada!) Super friendly and knowledgeable, I'm no expert so I really appreciate the patience and suggestions for what I was looking for. Great selection of products and decent prices!! Will absolutely come back!! read more

Was recommended to me by a friend in the area! Very friendly and helpful staff! Will definitely be coming back for my future needs

Probably the best marijuana dispensary in San Francisco. Great prices, selection and customer service make this place my go to for weed.

2 Stars because every time I go in and am helped by a man, for some reason i'm treated very differently and condescendingly rather than a male customer, example, will give the man before me two free joints and will ask me "if im sure thats what i want" like yes thats what i want im asking for it. not sure what the fixation is on making their women customers feel uncomfortable and stupid, but they have lost several customers as i have seen the way they have treated my friends as well the same way. again has happened several times with many different of their male employees. im not leaving a one star review because the women employees treat me respectfully and the difference could not be clearer, i just hope that they are treated fairly in the work place as well read more

I love the neighborhood discount. I've had nothing but good customer service here. In and out quick when I am being helped. And always tip the budtender. read more

Every time I shop at this dispensary I get nothing but the best customer service EVER! My last trip my bud tender was Nadira. She was so professional and very patient and gave me the best options to chose from! I recommend this dispensary to family and friends-- that says something. read more

Ashley was so helpful during my visit to BASA. She was very knowledgeable about all the strains in the percentages in each brand. She gave me numerous recommendations and I really enjoyed all of my products. I would definitely recommend BASA and Ashley for future visits! read more

Best customer service !!! Excellent products. Best hours in town they open 8:30 a.m. to 9 p.m. Monday through Friday and 9 a.m. to 10 p.m. Saturday Sunday read more

Best customer service, best products, and the best prices! They are always stocked full of goodies, and they make online orders pickups and drop offs super easy. Really nice people and a super chill place. My number spot! read more

I used to love BASA - I've been coming here at least once per week since I turned 18, and up until recently, they'd never let me down. Their $25 eighths were always quality, their top shelf was among the best, and their budtenders were always friendly and knowledgeable. It was by far my favorite club in the city. However, since legalization, they've been slowly doing everything possible to lose my business. The budtenders, once friendly and helpful, have been slowly replaced by people who, quite frankly, don't seem to know much about the strains they're selling. The cheaper eighths that once set the standard for bang-for-your-buck are now dry, tasteless, and extremely low quality - I can buy a $15 dollar eighth from Eaze that will smoke better, get me higher, and cost less. However - the final straw occurred about 3-4 weeks ago when I called in to ask if they had any cheaper strains in stock. I was informed that they did not. I then remarked that their recent cheaper stuff had declined in quality and was told, in an extremely rude fashion, that I "would be back" because other dispensaries in the area were declining in quality as well. I am glad to say that I have not been back to BASA since that phone call. Even with BASA paying the tax for card-holders, I am able to get better quality flower for a lower price at other dispensaries. Harvest's $30/8ths are tastier, more potent, and make for a much better smoke. Eaze, a delivery service, has frequent deals and flower that goes as low as $15/8th. Even browsing the Weedmaps deals page has brought me better flower at better prices than BASA - something I never thought I'd say when I started coming here 6 years ago. So try BASA, sure. But once you realize that their cheap flower is no longer cheap, their top shelf flower is nothing special, and their prices are worse than most delivery services, try something else. You probably won't regret it. read more

First time here passing through San Francisco and had a great experience! Nadra was so kind and helpful, she made some great recommendations and she really hooked it up with some freebies and I absolutely love the this new strain she recommended to me. Glad I listened, will definitely be back! Thank you!! read more

I've quickly become a regular at BASA. Competent, friendly, and engaging staff. BASA regularly has amazing deals on quality products at incredible price points. Appreciate the friendly service and customer experience, thank you so much! read more

Super dope place. Good selection, the staff is nice and the prices are good. Highly recommended

Best dispensary in SF in terms of price/selection. Very friendly staff willing to suggest the best product for you.

Why did the owner take away the discounts?? I just went and was told that all discounts, even the employee discount, was taken away. This is ridiculous and really sleazy of the owners. I give two stars because the staff was lovely as always, really a shame that they are being treated this way in addition to the customers. read more

There's a nice menu and better prices than others. And a giant COVID friendly glass is best.

The product is good and decently priced. You can buy by the gram or dollar amount. No frills, to the point, you're in, you're out. ; P read more

BASA - Bay Area Safe Alternatives Collective Inc. - Cannabis Clinics Near Me - San Francisco, California