After two different pool companies screwed up my pool system and/or dropped the ball on installing…read morea new pool pump, it was refreshing to talk to Nick who offered an appointment and pool installation the same week! Nick is an early bird and arrived on time, is professional, friendly, and very knowledgeable about pool pumps and pool systems. Nick quickly assessed the issues and provided recommendations and solutions to repair/update my pool system. Nick was able to reconfigure my pool system pipes, which the other companies did not correct even when instructed to do so, so now my new pool system works amazingly and allows for easy and quick access to all of the pipes and filters. I feel fortunate to have found Nick and I am very happy with my new pool pump and pool system. I now have a happy pool! Thanks, Nick!

We needed to teplace the pool system and they were amazingly reasonable, quick, and eficiente! The…read morework was completed same day! Our pool is looking great! Certainly recommend Happy Pools ANYTIME

Nick began our journey with us to have our Oasis in our backyard. When he first came over and spent…read morenearly two hours with us, the 1st was him listening and asking us questions. Then finishing through giving us a few things to think about. Such as, leaving the out door kitchen area and saving nearly $20,000 with this one suggestion alone. When we met him in the show room to review his design; it was as if he brought forth our dream into reality. Chad, and Makayla have walked through everything from the 1st day of digging the whole to getting us in the pool. Exceptional communication and follow through. We highly recommend this team to bring your dream into reality as well.

Seems like we've had nothing but issues and it's been 5 years since we had our pool put in. If…read moreI'm having the same issue, I shouldn't have to pay $185 to get you guys back out here again to fix the exact same issue I've been having. Even if it's out of warranty. It's the exact same issues. Either find a new tech or wave fees if it's the same ongoing problem and just fix it. Word to mouth will hurt you more then you know. The mark up on is insane for you guys only to ignore the facts. . Taking money out of your customers and cutting corner for bandaid fixes is just wrong . It's not good business. Only for us to have to call you guys again and pay for an additional 185. I would recommend people to do their research and look else where. 2 things I regret. .. is getting a pool and even more.... getting a pool through premier.

COMPLETE DISASTER We…read morewere referred to Empire Pools, aka Oscar Zamudio Sanchez, by another contractor who could not take the job for health reasons. It was the worst referral we've ever received. Oscar's crew drained our pool into our neighbor's yard, which likely would have flooded their house had we not intervened. They demolished a rock wall we specifically told Oscar to preserve. And much of the work Oscar did was completely inadequate. He also vanished from the job for weeks at a time. Even worse, Oscar requested a $20,000+ deposit for work he had not completed, which is prohibited by California law. When we eventually told him we needed to find a new contractor given his poor work and lack of diligence, he had spent all the money we paid him up front. We eventually filed a small claims case against him and received a judgment, which he has made no effort to pay after 6 months. We also filed a complaint with the state licensing board. In that process, we learned that Oscar's contractor's license is already suspended due to his failure to pay an arbitration award in another matter. The information is public on the CA Contractors State Licensing Board web site. Who knows if we will ever recover the money he took from us, but anyone thinking of hiring Empire Pools should understand his history.

From the owner: Our mission is to provide our customers with an enjoyable experience. We understand the importance…read moreof a job well done. Our team is dedicated to deliver a first class customer service and promising to uphold the highest quality in the industry. Our purpose is to help you achieve your goals. Give us a call and the opportunity to deliver an unmatched experience.

This review is just for their customer service since ultimately I got a better estimate and used…read moreanother company. However, I feel it's only fair that I leave reviews for all the contenders even when they weren't selected. Unique pools came over and after hearing me out, they provided me with tips on what would look better with the space provided. After a day or two they submitted their bid and although it was very competitive, I didn't get any 3d designs. So even when it looked good on paper, I just couldn't picture the final design. I did get an email from Lupe inquiring about my decision, but by then I had already decided on another company who did provide 3d designs and came in within my budget. I would recommend Unique Pools and what I would do different next time around is shoot them an email and ask for 3d renderings. Who knows maybe it was a quick request but I never asked for it. All in all, thank you!

Unique pool designs are horrible when it relates to customer service. We as homeowners asked for a…read morequote, we had a pool designer to come out and were told to be patient. We were patient enough that our phone calls and text messages were not responsive to unique pool designs. We had the vision to complete our backyard and unique pool designs vision was to ignore their possible clients. If the company did not want to proceed with the job and had no interest in our vision. At that moment in time as we were discussing quotes. They could have said, sorry we can not complete your project, but yet we get strung along, with I'll forward the message and before you know it, there is no message, no follow, no nothing! They must not want our business, this is a bad reputation in bad customer service skills.

This was the best pool service I ever had, my pool was so dirty and green and now it is clean and…read moreclear

From the owner: We clean pools and spa, clean filters, repair equipment or replace if necessary, repair tile or…read moreplaster and keep your pool water clear and always clean

From start to finish "Eclipse Customized Pool & Spa" only took 41 days! They're by far the best in…read morethe Valley in my opinion!!! Customer service & work has been A++++!!!! Anyone wanting a pool built or even repairs done to their pool or spa, this is the company to use! Honest, knowledgeable & competitive pricing!!!!

Would give 0 stars if I could. Contractor abandoned our job site. One spa jet is still broken. The…read moresiding on the spa cracked one week after being installed. The Contractor JOHN agreed to fix the spa, but never came back and refused to answer our calls/ texts. We still have not completed our final inspection, because he abandoned the job site.

Bought a spa from My Spa Fix and had it craned onto my back deck in Pine Mountain Lake. Both the…read morespa and crane promptly arrived within a minute of each other. I live on a one way road and they promptly backed into my driveway to avoid disrupting traffic. They craned the hot tub and efficiently hooked up the electrical and got the tub running in no time. We received a detailed walk through of the features and what to consider (excellent points made). They quickly and courteously cleaned up the deck and were off. I highly recommend them.

Knowledgeable, affordable, efficient. Gave options and pricing for repairs. No pressure. We ended…read moreup selling our spa "as is".

Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

We've been using this weekly service for months now and I love how our pool looks great all the…read moretime! Thank you David for your consistency and quality attention to details.

I've been using this service for a year and it's been great! My pool looks better than it ever did…read morewith other services. Great job!

I'm not one to write reviews but I had such a great experience with Dillon and his company that I…read morefelt I needed to. I was happy from the start with his level of professionalism and communication. He then gave me an accurate estimate both in cost and in timeline for the project which was a pleasant surprise! He even replastered our pool and replaced all of our tile ahead of schedule. Now our 20 yr. old pool looks like new and is warming up in time for pool season. I would highly recommend BluRock Pools to anyone needing help with a pool project.

BluRock Pools exceeded our expectations. Definitely a five star company and would highly recommend…read morethem for your luxuriant designs. Dillon, not only has amazing vision, knowledge and great direction, but has the ability to bring it all to life in your own private oasis. He was a pleasure to work with, listening to all of our ideas & visions and then taking those to create a masterpiece, beyond what we had even envisioned. He is meticulous and goes above and beyond to make everything the absolute best that it can possibly be. If you are looking for something unprecedented, look no further, BluRock Pools is who you are looking for!