Asked for a flavor and the guy helping me asked their coworker if they had any left of the flavor. Coworker told them it was right in front of them. They got the ice cream and I presented my free birthday scoop coupon QR code on my phone, on the actually Baskin Robbin's app (which expires tomorrow and is the only reason I came in). He said "it's not working" after trying to scan it a couple times (didn't offer to look up my account by phone number or anything and just stood there). I left without my ice cream, won't be coming back here again. I usually don't post bad reviews but that was just ridiculous... read more

Actually came here late night because husband was having cravings for some dessert and this was the only place that was open late. Store was a little bit tucked away in the corner of a complex but actually had all the good flavors available. They even had sugar-free options which I was grateful for. Got one of those sugar-free items(No Sugar Added Caramel Turtle Truffle) and one of the regular ice creams (Old Fashioned Butter Pecan) and both were really delicious. Sweet and creamy and smooth and had a nice crunch because of the mix-ins inside. read more

Baskin-Robbins 31 Flavors Ice Cream - No Sugar Added Caramel Turtle Truffle + Old Fashioned Butter Pecan - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

Still my favorite ice cream shop! The flavors are awesome, prices good, staff good. The owner is the nicest lady and always there. She's made so many ice cream cakes for my family the last few years and goes out of her way to get it exactly how we'd like. There's just no beating a classic. read more

Baskin-Robbins 31 Flavors Ice Cream - Always love some after-school ice cream... :) - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

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When you lust for German Chocolate Cake ice cream and it just arrived yesterday! It wasn't even in the case yet. Luckily, the manager heard my inquiry and sprang into action. There are not enough Baskin-Robbins's around Indianapolis in my opinion. I just went with a standard sugar cone. Their freshly baked waffle cones look amazing! I've never been to a Baskin-Robbin's playing Christmas tunes as classical music. All in all, a delightful experience. read more

Baskin-Robbins 31 Flavors Ice Cream - Turkey-themed ice cream cakes! - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

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Great ice cream and wonderful selection! nicest workers and the sweetest owner ever! One of my favorite Baskin-Robbins locations!

I have never had a bad experience here. The ice cream is always delicious. The teen workers always have a smile. But the owner... man that owner works her butt off!! There has never been a time I've gone in and she wasn't working! Not to mention, their hours are long and they are open late! Only ice cream shop in Hamilton county open up that late, even with their winter hours! Perfect place for a late night sweet treat craving. read more

This is my favorite ice cream place. The ice cream is fantastic. Their shakes are the absolute best. The service is great, the employees are always courteous and friendly. The owner is super nice & knows most customers by name. That means we keep coming back for more. It always looks clean. That's important to me. I highly recommend this establishment. read more

Great service with very kind workers. Everyone was friendly and my shake was also the perfect consistency.

The service from the people who own the store is horrible. Extremely rude every time I come in here. She wouldn't even let me open the freezer door to get a pint of ice cream for sale and yelled at me for doing so... don't go here if you don't want attitude. read more

Ice cream is great! Unfortunately, EVERY TIME we've been in here the place is filthy. GROSS! Please clean this place up, I know for us it's the one reason we dont go more often :( read more

Baskin-Robbins 31 Flavors Ice Cream - FILTHY!! - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

They were fast and sweet to me. Good price and great quality milkshakes. They had the classic Baskin Robbins feel to the store. Overall magnificent establishmen. read more

Not only is the ice cream here amazing while including a huge selection, what keeps me coming back is the owner. She is the sweetest and remembers all of her customers. I wish more ice cream shops had more hardworking and kind people like her and her staff. read more

I was craving bubble gum ice cream and cotton candy and they have both!!! You have to ask for the bubble gum in the back but it hits the spot. Kind staff that have been here for years! Get your self over here and get some ice cream! Opened till 11:30 pm if you want a late night snack. read more

Baskin-Robbins 31 Flavors Ice Cream - Bubble gum ice cream and daiquiri ice - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

I admit, my number one trick for getting little ones to leave the park or pool is, "Ok, let's go get some ice cream!" No shame in my game. None. So we headed to Baskin Robbins, since I knew they had tables and chairs inside to sit. When we arrived, however, I realized there are only 2 tables to sit at. They have a very small "bar" area with bar stools. But that's definitely not safe for toddlers. There was a line quickly forming behind is, so I asked my adult daughter to take the girls and secure a table while I ordered. Being 9 months pregnant, she was more than happy to do so. I ordered my 2 toddler granddaughters cake cones with a child scoop of chocolate and then cups with 2 scoops each, for my daughter and I. My total came to $15. Reasonable. Later, I really wanted a drink and grabbed a bottle of water for nearly $2. Eh. Our service was prompt and the employees we encountered were all polite and friendly. My granddaughters made a serious mess. Like chocolate icecream aaaaaall over the table and their chairs. I just won't leave messes like that for others to clean up and began wiping it up with our baby wipes. A young man saw what I was doing when he came out to get an ice cream cake, chuckled and told me not to worry about it. Our ice cream was good. I loved the chunks of strawberries in my scoop of strawberry ice cream and the chocolate fudge scoop was very rich. Perfect combo! read more

Baskin-Robbins 31 Flavors Ice Cream - Ice cream after swimming! - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

It was very good! We tried to go to handles first but the line was wrapped around the building so we came here instead. The chocolate waffle cone was absolutely delicious! The mint chocolate chip was good. My son got vanilla. We will return again! It's an indoor ice cream shop. read more

The best. The store is spotless and they have wonderful service. The owner is a doll and it is very obvious that she cares for her patrons. read more

Best ice cream! Loved it since I was a child growing up in Chicago. I would walk 2 blks to our neighborhood 31 Flavors (Bubble Gum & Rainbow Sherbet) and get a single scoop for .25 cents! I miss those days... read more

I guess it's been a minute since we've been to this location, don't have a Yelp review?!! Nice to see the same folks still own this location. Even tho we haven't been here in years owner still rembered us. She is always very friendly. I am not a big fan of ice cream but my husband could eat it in any weather. Like today 10^ outside. This location is easy in easy out and then you can go shopping all around the plaza. read more

Quick service - i missed it at first because it is tucked into the strip and hard to see coming from the side. But the staff was nice and quickly took care of myself and the other customers. read more

This is an easy review. It's always a good experience. It's always fast. And everyone in here looks happy. I mean, Baskin-Robbins ice cream shop, do you need more? When to go recommendations: after the pool, after the game, after dinner, when you have a craving for ice cream, or for no reason because it's freaking yummy ice cream. read more

Good vibes, smells like fresh waffle cones, chill and helpful workers! Got the sundaes with flavor of choice.

Awesome flavors and great staff! Convenient location in Carmel. Fun family environment read more

The owner you can tell takes pride in her location. You can find her there serving and helping customers

Who doesn't love ice cream! I like Baskin Robbins because they have so many choices! 31! It's in the name! It can be tough deciding, but you can try samples and usually I find the one I want pretty quickly. My last trip I got the German chocolate and it was amazing! Mu husband had the cherry cordial and it was really good too. The people are always friendly and they seem to stay open pretty late for last minute ice cream cravings. They have been doing a $1.31 special on the 31st of the month. So check your calander and be there the 31st! read more

Baskin-Robbins 31 Flavors Ice Cream - Ice Cream & Frozen Yogurt Near Me - Carmel, Indiana

TIP: Every month on the 31st, they have a scoop for $1.31. So, try next month on March 31. Also, they have a frequent eater card; if you get 7 purchases / stamps, you get a free 2.5 oz. scoop. I tried a few flavors like the lemon custard as well as the strawberry, but I ended up sticking with my praline pecan with a sugar cone. read more

Best place ever. The owner is very nice and sweet. She knows me coming in the door and has my ice cream ready before I can say hi.

We LOVE this location! Such a lovely woman who runs the store, and great deals all the time. Fantastic variety of flavors and you can buy a REAL ice cream cake here. They will make whatever you want without giving you a hard time. Good thing it's on the other side of town from us or we'd be massively obese! :-) read more

Want another reason to support this Baskin-Robbins franchise? Aside from their really great ice cream, the owner of this franchise is involved in her community. She is a leading sponsor of children's reading programs in which her certificates are prizes that students can earn and pick from. And on top of that, she is really sweet and listens to you! She even managed to get a flavor that I said I haven't had in years. She said she ordered the Fudge Brownie with me in mind and has been selling it like gangbusters! She asked me for more suggestions (HA!) Check out the wall of redeemed certificates and leave a donation in the firefighters charity box at the end of the counter. This place makes me proud to live in a country where you are free to make your own way. It feels good to know that there are those who do it for the right reasons. read more

Same quality ice cream you expect. Seems very dirty inside store. From employees uniforms to counter to credit card machine. In need of serious help. read more

Just have to say Jennie provided over-the-top service in lining up our last minute ice cream birthday cake. I was ordering from out-of-town and the kids sent a picture proving it looked great too. Jennie, thanks for being fantastic. read more

Easy going experience in and out it's a baskin Robbins so you know what to expect but the staff was friendly and the blonde girl working the counter was extremely helpful with everything read more

Awesome chocolate milkshake (made with chocolate ice cream). Nice staff.

Ordered 2 cakes on Wednesday for Saturday pick up, asked girl taking my order "what time do you open on Saturday?" I was told 10am, so I stated "Great, see you at 10am Saturday! Got there 10-15 minutes early and waited, tried door at 10am, locked! Noticed sign stated they open at 11am! Party was to start at 11am, I live 45 minutes from this Baskin Robbins so guests are arriving at a closed, locked house because this store's employees have no idea what their hours are!!!! Thanks for all of the party help! read more

Hi Gregory. I'm so sorry I accept full responsibility for that. I'm the one who took the order. I saw the time on the cake sheet and I wasn't thinking. Once again, I am so sorry. read more

This place has terrible customer service and the one with the small eyes called me fat