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    Baskin Robbins

    3.1 (86 reviews)
    Open 11:00 am - 10:00 pm

    Order Baskin Robbins Takeout or Delivery

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    This could've been PACKED.

    Love their choice of flavors but tend skimp so bad when I order a quart of freshly packed ice cream. Don't expect them to stuff it or slam the container (I used to work in an ice cream shop.)

    My husband ordered my favorite dessert from here for my birthday - a grasshopper pie. I was so excited as it was my favorite dessert growing up and I haven't had it in forever. When my husband presented it to me I was bummed to see the lack of care it was made with. For whatever reason, they used a white crust (which tasted like chalk) instead of the chocolate crust, it didn't have the fudge striping on the crust, and the fudge striping on the top was incredibly thin. Essentially, it was mint chip ice cream with a ton of frosting and a white pie crust that fell a part. It was really disappointing. I even checked online to see if the recipe had changed, and nope, it was just made without a chocolate pie crust and a very evident lack of care.

    The cup is almost empty as you can see it!
    Cesar G.

    I ordered a banana royale. The portion are getting smaller every visit the employees argue that's because the toppings are more expensive. I wish they can tell you before they serve your ice cream. Very disappointing and it's the same thing in the stores of el Cerrito and alameda. I'll never come back to baskin Robbins. as you can see in the cup is almost empty. Once the best place to get your favorite ice cream. Not anymore.

    3-scoop Sundae
    Kevin G.

    Fortunately, they got my wife's Double Scoop order correct, but my 3 Scoop Sundae looked to have been made so half-a**! No whipped cream or a cherry on top of the sundae? There wasn't an option to have whipped cream added when I ordered on DoorDash, so I figured it would be included. That's usually automatic when it comes to sundaes. The "sundae" I got was literally just 3 scoops of ice cream with shaved almonds on top. Next time I wanna order a sundae from this Baskin-Robbins location, I'll have to order in person to make sure they make it correctly.

    Bananas was at the bottom instead of on the side. Should've had three syrups and toppings that I requested.

    This is the worst banana split I have had in my life from Baskin Robbin's. They need to know how to fix the ice cream that's requested. Especially, when there's a visual picture on the wall. Perfect example. She was skimpy with the ice cream as well as the syrup and fixings for the banana split. The inside appears to be clean. The service was o.k. It's my opinion when you take over a business learn everything especially with the product.

    DO NOT GO TO THIS LOCATION - New MGMT IS CUTTING CORNERS & ALTERING the product. This is not the Baskin Robbins you grew up with as a kid. The products served is subpar compared to other Baskin Robbins locations. I ordered a 9" dome cake, which I have purchased 3x from this location. I texted photos and communicated 9". I paid online, no inch measurements were listed. I went to pick up the cake and 6" dome cake was supplied. I told staff it is the wrong cake I will place a new order for a 9" cake which costs more. They agreed they would refund this one as long as I am paying for the correct cake because they can sell the wrong cake. Next day, I text morning staff about the confusion. I confirm with them to refund the other order and I placed a new order the second correct cake. I go to pick up the order, the lady gave me the new cake 9 round as they don't know how to do a 9 inch dome. Then at the very end the lady tells me they cannot refund the 6 inch cake and if I wanted to take it. This lady staff member made MULTIPLE FALSE STATEMENTS to support why she cannot refund the cake. 1) Baskin Robbins has never made a 9 inch dome cake - which a basic internet search proves false. 2) She told me this location never made a 9 inch dome cake, even though I have email order receipts, text messages, and photos of ordering this (3) 9 inch dome cakes. 3) If I wanted a refund I was suppose to cancel before the 24 hours window ended -- The cake was ordered online and picked up in less than 7 hours, which her policy can't apply. It was almost as if she enjoyed this gaslighting (aka lying). THE CAKE is 30% SHORTER - the skimmed out on ice cream Then when I get home I see the cake is 60% shorter than what it should be. I cut it open and see they reduce the amount of ice cream. (See photos of their cake, in comparsion to other baskin robbin location cakes). I have ordered this cake for about 2 decades. NEW MGMT decided to save money and make the cake with less ice cream. This doesn't even match Baskin Robbins standards- standards they are likely required to in order to be a franchise. DO NOT GO TO THIS LOCATION, drive to ALAMEDA or go to FENTONS.

    Ice cream cake with more cake than ice cream. Not happy !

    I ordered a birthday cake for my son's birthday. I got more cake than ice creamm. How can you consider it an ice cream cake. I called to complain but they said they will give me a $5 discount for next visit. The cake was not cheap so $5 didn't seem like it did it justice. also want to let you know the cake was suppose to come in a rectangular shape but they told me they didn't have it in rectangular so I have to get it in circular and they didn't have chocolate cake. So I settled for vanilla. Then they called me again and told me they have chocolate. Get your shit together man

    Runny shake
    Bay_Area 2.

    Baskin Robins made me rethink about buying shakes . The service at this location sucked the cashier did not care at all about my shake it was all runny. it was damb near chocolate milk i didn't even bother to ask for another since it seemed it would not get any better.

    Ice Cream Cone Round Cake
    Elisha A.

    They did a wonderful job making my godchild's birthday cake. The flavor was strawberry cheesecake with white cake and it was very good. All the kids loved it. There was none left over. The price was decent 60$ plus tax for a 1/4 sheet ice cream cake. You choose whatever flavor ice cream you want with a choice of chocolate or white cake. My cake was presented on time for pick up and made exactly to my expectations. They also provide a variety of premade ice cream cakes along with candles and toppers you can buy for decorations. Parking is behind the building with lots of space and other stores to visit.

    Oreo layered sundae minus the marshmallows syrup &I whipped cream.
    Kyshia M.

    Who doesn't like ice cream! The Oreo layered sundae is really enough for two ppl. It's really rich but oh so good. I usually get mine without the whipped cream, I mean it's already sweet enough so I can do without all the extra. The chocolate fudge is warm! Mmmmm yeah. I also like to get old fashion cones with one scoop when I just want a taste. Lines will be longer in the hotter months.

    Oreo Cookies n Cream & Chocolate Fudge on a chocolate dipped cone

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    4 years ago

    Nice place ice cream is good the employees were efficient got in and out quick the shopping center is a little weird but the store is clean

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    4 years ago

    Was great and lovely service from tanu was very helpful and friendly ! Definitely will be back soon

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    10 years ago

    The cappuccino blast is the best, especially when the asain girl with glasses makes it. It's amaze balls when she makes it. I recommend it

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    Yum! Mint chocolate chip ice cream and rocky road please.

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    Employees need to show some urgency! Long line. 4 employees working and they're only serving one at a time...

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    Page 2 of 3

    Ask the Community - Baskin Robbins

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    Mariposa Baking Company

    4.3(758 reviews)
    1.2 miNorth Oakland, Rockridge
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    Let me begin by saying that I think this place has the best key lime pie I've ever tasted, and I…read morecan eat gluten. I also like that this location has longer business hours than most GF bakeries and serves breakfast all day as well as lunch items. Another big plus is the allergens are clearly labeled online and in the shop. However, I've had negative experiences here on 3 consecutive visits. I go here for my gluten free partner. On one of the visits, I ordered a stuffed bagel and waited for 15 minutes before going back up to the counter to say that I still hadn't received my order. It was busy, but by this time, the person standing at the counter had nothing to do. They apologized and made my order then, but the experience left a bad impression on me since it was my first time eating inside the bakery. On my next visit, I ordered several items inside the bakery to take home with my pickup order and received a pain de chocolate instead of a cinnamon donut, which I didn't notice until I got home. The pain de chocolate costs more and my partner wasn't able to share it with me due to a soy allergy. I suppose I could've been paying more attention, but these items don't have similar names at all, so I was not expecting this error. That said, I made a mental note to pay more attention when ordering inside the bake shop for future orders. On my next visit, I ordered a mocha cupcake and berry muffin, but the cashier rang me up for a hand pie instead of a muffin. Again, the hand pie was more expensive. This time I caught it and asked for it to be corrected. I work in customer service and I act with kindness when mistakes are made because we're only human. However, I believe 3 negative experiences in a row shows a pattern and warrants some attention. I will continue to patronize this business due to the reasons I mentioned at the beginning of this review, but I will now have to be vigilant in ensuring that I receive the correct items and am charged the correct amount. This of course is not ideal. I hope service improves.

    10am on a Saturday before it opened and a line was probably over 10 people. Parking in front is…read morelimited, but if you go past the lot there are more in the back. Plenty of things to look at while in line and even sample! I've only ever got pastries there but they have food made to order! Looks cute and cozy. Cinnamon roll was AMAZING! And honestly everything is around $6 which is pretty avg for gluten free. Limited indoor seating but it seemed a bit busy!

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    Angel Cakes Cupcakes - The perfect custom gluten free smash cake for my one year olds birthday! (Photos by sugar baby photography)

    Angel Cakes Cupcakes

    4.8(801 reviews)
    2.1 miWest Oakland
    $$

    This review is near and dear to my . The founder Jen Angel was an activist that was passionate…read moreabout serving underserved communities before she was killed during a robbery in downtown Oakland. Her memory and spirit continue to live on today with her legacy and Angel Cakes. The cakes are nothing short of heavenly, moist, delicious, and amazing. The staff is friendly and continues on as a worker led cooperative. I urge everyone to please support this small business. The storefront is a beautiful pink and inside is warm like your grandmother's home.

    Headed to the park, we pass Angel Cakes regularly. Located right off the freeway, it is hard to…read moremiss. The exterior is charming in pink with the store's name prominently displayed. Street parking is the only option. Today, on a play date, I asked my daughter and friend if they wanted a cupcake - YEAH! The permanently drawn hopscotch and flowers on the sidewalk adjacent to the store was a nice touch. The two littles hopscotched their way to the front door. The hours are clearly printed on the door with adornments in the windows to be seen from the outside. Inside the store is quaint. The cupcake display is upfront with the register to the left. We were immediately greeted upon entering. We were the only group inside. At 12:30PM the display case was fairly empty, using cupcake name plates to determine if I wanted any not displayed - I did, one. The young lady behind the counter was in the middle of bringing out an oversized tub of cupcakes to fill the display as we entered. There were about 25 cupcake flavors to choose from with some being vegan including 3 additional dessert options. We each made our selection - vanilla bean, vanilla chocolate, lemon drop, Meyer lemon cream - each $4.75 and packaged individually upon request. Mobile pay, credit/debit and cash were options of payment. The cupcakes are smedium (small medium) in size. The vanilla bean frosting was enjoyed by my daughter. The cupcake itself did not taste like vanilla, more yellow cake forward and was a bit dry. The vanilla chocolate was devoured by my daughter's friend - she enjoyed. The lemon drop was lemon forward, the cupcake was moist, frosting thick. The Meyer lemon was a sweet, lemon forward cupcake, moist with a lemon curd my husband enjoyed.

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    Full Belly Bakery - Not only beautiful but delicious!

    Full Belly Bakery

    4.6(91 reviews)
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    I'm a total cake lover, so I was excited to try Full Belly bakery. I was surprised to see that it…read morewas not a full service bakery, and there was no inside seating. Their primary focus appears to be on their special order cakes-which look amazing. The woman at the counter was friendly and helpful. After asking a few questions, I decided on the Passion Coco cake($5) and the Brown Sugar Pecan scone ($3.50). I enjoyed the Passion Coco cake slice. The coconut, passion fruit, and strawberry flavors worked well together, although the passion fruit flavor was very subtle. The sponge was cake moist, and the butter cream was spot on with its melt-in-your-mouth creamy texture. The Brown Sugar Pecan scone was good, but it had more of a dense muffin texture than a traditional scone, and the flavors were a bit muted. They did not skimp on the pecans though, which was nice. I would have enjoyed bolder flavors and a more traditional scone texture. Overall, I found that the walk in options are limited, but a great spot for locals to stop in and pick up tasty baked goods-and I would definitely order one of their beautiful and delicious looking cakes for a special occasion.

    I live in this neighborhood so I can get to Full Belly Bakery within a 15 minute walk. There are a…read morebunch of different bakery options in the area, this place is added to the mix. They're in a location that used to be a Subway. I've only have their cookies, I'm a sucker for good cookies. I particularly recommend their Peanut Butter Miso (a flavor I don't think you can get at a lot of places, sweet savory), and Ginger Molasses. I've also been supporting them because they're part of the Rewards Network Dining. I subscribe to the program to get Alaska/Atmos points on qualified dining, and I'm trying to get as many points as I can, so dining with restaurants as part of that program is helpful. You can order full cakes as well as they have slices avaialble for purchase. I got a tiramisu slice for my mom, which she said she liked. Good addiiton to the neighorhood.

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    Gregory's Gourmet Desserts - Chocolate Chip Cookies (not impressed, 6/10)

    Gregory's Gourmet Desserts

    4.5(859 reviews)
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    Food looked delicious, I got myself a blueberry strudel cheesecake!…read more Service put me at ease when he told me about the options of historic cheesecake. When you go inside all the cheesecake and cookies, Peach cobbler just makes you feel so at home and feel good. Place was operating well, seem like a great business. The food taste as if it's made with Love.

    I've heard many things about Gregory's Gourmet Desserts but tried it today for the first time…read more Parking was a challenge, with the location being nestled within downtown, closer to Lake Merritt. I was surprised that no one spoke of business specifics in their reviews. There is a limit to how many can come in; and you are not allowed to touch anything when inside. There are also no prices listed anywhere. We thought this was odd. Our order: * Personal Peach Cobbler * Walnut Brownie * Banana Pudding For these 3 items, our total was over $25. The service was friendly but a bit awkward. You are only able to see cases of dessert options, it is more of a pick-up point, not so much a bakery location you can browse. I wouldn't suggest coming as a large group, there is no where to sit to enjoy your baked goods and parking is very difficult. While the cobbler and banana pudding were good, I wasn't a fan of the brownie. My partner enjoyed the cobbler a lot, but when we did the calculations, the prices were astronomical. I'm not sure what gourmet difference the items contained, but we likely would not come back to this bakery considering prices and parking. The location is cute, in theory, but with no actual location or displays, or price lists- what you pay for doesn't balance out. The lack of transparency for prices was very sus to us. I'm sure the business will continue on especially with how much they charged. I can't imagine the bakery location and building rent costing a lot as far as operating costs; as it is small, and not expansive at all. The price of the baked goods doesn't even go towards branded packaging. Which could be understandable. The only beverages available that I seen was Nesquik. Steep prices with no justification - especially when you have other bakeries in the area, in addition to Nation's for Pies, very affordable and classic as well. E&J's has a great banana pudding and cobbler as well for $6- they are also a Black-owned business and family operated. Absolutely no bad intent, just wanting to share transparency in my review so Yelpers know that prices are not listed, which means they are subject to fluctuation- in this economy that is not a fair way of doing business. One star per item we liked, for this review. As much signage is visible upon entry regarding rules and limited persons for entry at a time- not one area provided prices; only signs that tell you not to touch. It's required by law for prices at every establishment to be listed, according to SB 478 for general consumer goods and services in California.

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    Baskin Robbins - icecream - Updated September 2026

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