This baskin robin is always busy but the service is always good sorta slow cause there is only one person working everytime, but the ice cream is always consistent. I don't even think there are many baskin robins around anymore, but we try to stop by here from time to time for a sweet dinner dessert :) read more

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2/1/26 Baskin-Robbins advertises their love potion ice cream out February 1. This location isn't getting it until a week later and they have one whole case of ice cream that is empty so essentially you are not selecting from 31 flavors.. read more

This rating is about what I ate: the service was delightful. I ordered a waffle bowl, which I'd not had at a Baskins before, & was looking forward to vanilla and sugary goodness. My two flavors were: Chocolate Fudge ( too cocoa-y, rather unpleasant, even a bit of salt in it. ). =3 Twix Caramel: Not bad! =7 Marshmallow sauce: = 3, I remember when it was fluffy Waffle bowl = 0!! The worst!! It tasted SO WEIRD!!! Like an aged stale cinnamon-hinted cardboard with artificial flavor that should have been vanilla. There shouldn't be any cinnamon!!??!! Ick. Someone screwed up. Everything together tasted so strange I stopped eating it after a few bites. Let me just emphasize that that is NOT NORMAL BEHAVIOR for me!! I come from a long line of ice cream gluttons... I hope the store where my nephew uses his gift card is more careful than this one... (I don't hold my counter-help lady responsible for this fiasco) (She was cool) read more

Mannn... I bought another cake for my boyfriend's 40th birthday and the handwriting was terrible! I even preordered this cake and specifically asked if they can write it with pretty cursive. I asked can someone with nice handwriting write on the cake. She reassured me that it would be written nice. It just didn't meet my expectations smh... I could have written it a lot better! Nonetheless, cake was eaten! read more

Baskin-Robbins - Fugly ass hand writing! - Ice Cream & Frozen Yogurt Near Me - Kent, Washington

It was such a pleasure to return to hard-packed (I call it "real") ice cream! Just a single scoop of vanilla with real strawberries on top. Sitting alone in a comfortable chair at a clean table and a quiet afternoon. Two lovely young ladies behind the counter, anticipated me by opening the door as I entered (I was on crutches), then opening the door again when I left. Thanking me for coming... ...what a sweet experience! read more

Baskin-Robbins - Strawberry Sundae on hard-packed vanilla! - Ice Cream & Frozen Yogurt Near Me - Kent, Washington

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Decent place to get some ice cream!!! Got served right away when we arrived. Ordered a 2-scoop Vanilla Hot Fudge Sundae and 4 other ice cream cups for our party of 5. Tasted very good! Service was great! Wish the tables were cleaner to sit at, but other than that, it was fine. read more

Baskin-Robbins - a cup of ice cream with a cherry on top - Ice Cream & Frozen Yogurt Near Me - Kent, Washington

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I ordered for delivery and got the wrong order. I ordered the 3 scoop sundae and not only did I get a half portion but they also gave me the wrong flavor of ice cream! I ordered peppermint and received mint chip. Definitely not what I wanted read more

Baskin-Robbins - 3 scoop sundae - Ice Cream & Frozen Yogurt Near Me - Kent, Washington

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I came in with my son for an after-school treat. We arrived at 3:15 pm. on September 24, 2024. I ask for one small scoop of cookies and cream. The girl that was not in any type of uniform told me I don't have enough 1 scoop. Asked if any was in the back ,she cut me off. She told me they won't receive any more until Thursday. That may not be her fault, but her attitude was awful. Didn't have any suggestions and it seems she was upset just for our presents. read more

Yummm! And with 31flavors of discretionary flavors and tastes. Big round scoops of rich creamy ice-cream. They even offer the rare and unique Black Walnut, as well as fun gum ball flavors. You can get yours big round scoops on a wafer cone or sugar cone... and waffle cones too... or in a dish, which is my style, piled high with rich Hot Fudge, creamy Carmel and other sorted toppings.... Whipped cream... real whipped cream... not the whipped desert topping.... B&R does the real whipped cream, Marichino cherry's and toasted nuts if you like.... They also have an array of candies. I Love this place! I love their flavors... my favorite is Reese's peanut butter, pralines and cream, southern pecan, and black walnut..... all smothered in warm dark fudge topping. Yum! The hard part for me is to eat it before it melts. Lol, I don't care for melted ice cream , though respectfully hubby does.... So I eat mine quickly! Shoveling in one big scoop of fudgey. goodness after another and YUMMM my tummy is satisfied! 10 stars for these guys!..... they have my support! read more

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Amazing service always, smile employees. Nice and clean place to be. Ice cream is amazing like always read more

Its was good service even tho there was only one employee. Yummy ice cream too. My sister was kinda hyper and the employee was very patient.

Horrible wait times and incredibly slow. Waste of time. Very inefficient. Only two blenders, one worker.

Two girls were working on the recent hottest day. One was slow, but working her tail off. The second girl was doing everything else except taking care of the rush the store had. We waited 20 minutes in line for orders that should not have taken that long to fulfill. With 8 people still ahead of us, we left, because one slow girl and one unhelpful girl was not worth wanting ice cream to cool down. read more

Baskin-Robbins - This photo is only a small segment of the stupid, long line. - Ice Cream & Frozen Yogurt Near Me - Kent, Washington

I called this restaurant and the lady answered the phone and when I said hi I was wondering if anyone turned in keys between last night and today she just responds uhh NO ! with out even making an effort to even check. If she didn't work last night how could she be so certain that no one brought them in from the parking lot. I said your answer is Just no ? Or are you actually going to look and she respond with we don't have a lost and found... I work in a fast food restaurant, we don't have a lost and found either but if someone brought them in to us we would keep the in the office or safe in hopes someone comes looking. Instead of making any attempt she just flat out said no. Not very friendly customer service. At least when I called over to ezells the man put me on hold and actually made an attempt to check ! read more

Ice cream is old and icey. Cases were filthy, a layer of dust and crumbs in the waffle cone case (how long have the cones been in there?) Floor dirty. Clerks apron was filthy. Just a really dirty store. Too bad, 31 flavors are becoming extinct. read more

I purchased a triple scoop from DoorDash at this location. Realized one of my flavors totally does not go well with the others. Just wanted them separated, 2 cups.... Called relentlessly and no one ever picked up...... can't leave a message...... read more

This girl that was working was so rude, and was slamming stuff all over the place, and tell me why I asked for Oreos on my vanilla Ice cream and this girl for real only put like 4 crumbles of Oreo..... as if that's gonna do anything, customer service definitely need a check read more

My mom went to get a cake for my grandmothers birthday. At first it said "happy 6th birthday mom" first off, does it make any sense for them to put 6. It is suppose to say 60. Then when we saw it and had her fix it, but instead of fixing it she removed the whole thing. Our cake only says "birthday mom" instead of just adding a "0" she removed everything. Now our cake looks ridiculous. This is not the first bad experience ive had with this location. We decided to give them another chance, but look what happened. THE WORKERS SUCK read more

Baskin-Robbins - Messed up cake - Ice Cream & Frozen Yogurt Near Me - Kent, Washington

I was trying to buy ice cream and there was a sign that 30 minutes late to open that day Friday due to having inventory ..but store open suppose to open by 11 am but I got there 12:30 pm ...and the lady just told me that she put a sign on the door so meaning by 11:30 am must be opened already and I was there 12:30 pm she wanted me to wait another 15 minutes ..what? It's been an hour and half late from the original time supposedly to open..I just walked away.Sorry! read more

Ice cream never disappoints but with one worker working and 8 people in front of us. Ridiculous

Don't bother. Service bites. I took my daughter to this place...got her order and then the girl behind the counter started waiting on someone else. She only came back to take my mo ey. Apparently she was done taking my order. I probably didn't NEED the ice cream but DANGIT...I wanted some. So when I say service bites it is because I have no idea what MY cone would have tasted. read more

Customer service was fantastic. The ice cream was delicious however the store is filthy and needs a DEEP CLEANING. Hope a deep cleaning is done Beira summer really hits. read more

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Very friendly place. Store was clean. My Brownie sundae was delicious. I will come back for shure.

Recently came in, expecting my regular pistachio almond ice cream with ordinary service. However, I got to meet a wonderful worker named Jasneet, who was extremely kind and very informative! She recommend new ways to make my ice cream more enjoyable. Overall she made my experience a lot better!! read more

The icecream is always amazing. The store is always very clean. There are 2 young ladies stephanie and Emilee that always go above and beyond to make u feel comfortable. My favorite place when I have a sweet tooth. read more

Jon is such a cool dude!! Gave really good customer service and made it a good time for my family

I love the people who work here on the weekends. Never have to worry about bad service. If you ever pop in, ask for this worker named Rose. She goes above and beyond to assure that I always have good service :) read more

Always great service. Quick and fast! Jasneet is awesome and I appreciate her advice each time.

I drive past this store every day, so today it was hot, so I decided to treat myself to an ice cream cone. The gal greeted me with a smile the minute I stepped in the door. There was one other person in the place and she told me she would be right with me. As soon as she was done ringing up the other order, she asked me what I wanted. She gave me an extra big scoop (it seemed to me). When I paid, she thanked me. That was such a nice pick me up in the afternoon! read more

Wow, what a delicious ice cream cake & so big! Had a coupon so decided to try BR. So glad we did! Also lady was very nice!

One of the workers here Jasneet, is so sweet and funny, she makes the environment feel welcoming (: Definitely recommend her to serve you!!

Jon is the greatest worker here, he gave an S grade service. Had a blast here and would definitely come again .