Ordered a vanilla milkshake. Service was prompt. Milkshake was large, thick and delicious. I will…read morereturn. Ordered outdoors from a window and did not look for seating.

Starting the summer out in same way as last year. Long…read more lines, inattentive counter help. If you are going to push kiosks at least have more than one.

How we know The Local Scoop was from the Matthews downtown area one, first time we tried right the…read moreway We become addicted to their ice cream what ever flavor never disappoint us. I love coffee, omg please try out their coffee flavor. We already tried almost all their flavor ice cream including the special flavor for holidays. We came cross country from West coast to East coast for The Local Scoop, yep because we never find The Best homemade ice cream at the West Cost like The Local Scoop!!! Like, even we took our family and friends from around the world to come try their ice cream. I have sister from China she doesn't like sweet, when I told her that we will take her to try out an ice cream. She kind of doubt to go. But after she tried she was super happy and said: wow I want another one We took her back right the way the next day and she tried two flavor right the way at that time (look not a big fans of sweet person able to enjoy ) If you never try, please give it a try and we guarantee will not disappoint you at all. You can come enjoy the cute downtown Matthews and get The Local Scoop ice cream or you can go to enjoy the Ballantyne with The Local Scoop ice cream too since they have it in both locations. All the workers or servers are very friendly, young and nice. The owner has integrity and easy going. Note: love it "we proud to support local businesses."

Fooled by the ratings. I nearby and chose this spot for a quick ice cream drop it. It was busy…read more I didn't really see a flavor like cookies n cream but was suggested Cookie Monster. At first taste, I was turnt off. Barely any taste and felt chalky. I went jn a store right after tasting it. Pricey. I could care less if it melted or not. Meh...

What a hidden gem! Nestled in downtown Matthews behind Grace O'Malleys and Matthews Social house,…read morethere are so many homemade ice cream flavors and hard to choose from! We tried the peanut butter cup and butter pecan. Yum. Craveworthy!!! Prices are reasonable and there is ample seating outside! Nice friendly employees as well. Great find!!

Love the shop and delicious hand made ice cream. Perfect texture and sweetness. The shop is clean…read moreand staffs are very friendly. Going back again soon.

Everything is 100% gluten free including the cones and baked goods!! I wish there was something…read moresimilar in our area. My non-Celiac family LOVED the gelato and cones. Be aware, on our most recent visit we arrived at 7:55 pm because the website said they closed at 9:00pm. While we were ordering, we were asked to hurry because they closed at 8:00. It may be worth calling ahead to verify if you are driving to the area specifically for Artisen.

It's a quaint little shop with the most delightful owner. She was so nice at explaining everything…read moreand letting us try the different flavors. So what is it? It's an ice cream dessert, that is usually intense in flavor and creamy in texture, but does not contain dairy products, or substitutes, nor fats, gluten, nuts and derivatives, soy, eggs, colorings, or artificial flavors. Hello allergen free! The flavors were so full and delicious. And there were so many flavors to choose from. There were new fruits I had never tried in combinations like the Soursop in Twilight (combined with Blackberry). It was my second favorite only to the Limon which is a tart lemon. Not a fan of tart? They have sweet flavors too like Mint Chocolate and Brownie. The Blueberry Cheesecake is pretty amazing too! I think between my dad, sister, and I we walked out with like 7 pints. They've even opened up a location in Boca Raton, FL so we can enjoy it when we visit my Dad.

One of my son's fav spots! Great selection of ice cream! Plus I love how they have an outside patioread more

Hands down my favorite ice cream place! The service is always friendly, and they have a ton of…read moreflavors and options. Prices are extremely reasonable. My favorite is the Bears on the Beach - a fun sundae option with gummy bears. Definitely try it!

Decent. Lots of fun flavors to choose from like cake batter, rum raisin, mint Oreo and strawberry…read morecheesecake. My friends and I got scoops of ice cream and milkshakes. Friendly service. But I really wanna know who said it was the best in Charlotte ?????? Hmmmm. No.

A cute little charming ice cream shop that is in walking distance from the uptown area. If you take…read morethe free trolly train up Elizabeth and get off right past the college, it sits to the left on the side of building the other resteraunts are on. Just google it with walking directions. I git the one scoop orange sherbert cake cone. It was delicious. Can't wait to go back.

It's been a minute, but I made it back to my happy place. Went with my usual Maiko Special, but…read morewith the seasonal mango soft serve this time. The mango flavor was incredible! Tasted like summer. Friendly service as always

Matcha Cafe Maiko is a popular matcha dessert spot in the US. They have drinks, pastries, soft…read moreserves, and more. This location had a large table for a group as well as some smaller tables for a few people. There were also some tables outside. The interior was decorated cutely. In terms of service, the workers were friendly but my drink took a little longer than I expected to come out... like it was ready after a bunch of other people got their orders (who were behind me in line), so that was interesting. I got the Banana Pudding Matcha Latte! This was on their seasonal menu so I definitely wanted to try it. It either came in matcha or espresso form, but the worker recommended matcha to me. Upon the first sip, I definitely tasted the matcha. It was a bit earthy tasting, but not the earthiest I have had. After I mixed the drink together (little pushing the vanilla wafers down to breakdown into little pieces), the banana pudding taste really came through. I am not a fan of matcha, but I enjoyed the drink... probably because the banana pudding flavor overpowered the matcha flavor after mixing everything thoroughly. If you like matcha, then this is your go-to spot in Charlotte! There is probably something most people would like here as they also have non-matcha options as well.

Very excellent and amazing array of homemade flavors. Also very cleaver names for many of these…read moreunique treats. Only outdoor seating at metal tables, most without umbrellas. Wear hats if super hot and sunny and consider eating in your car if windy. You line up at the order window and you will need to read their menus before you can really order. There are cones and dishes, pints and quarts, sundaes, hurricanes, shakes, and pops (ice cream on a stick). Waffle cones and bowls. Will blow your decision-making brain. The have over 100 flavors but only have out at any given time about 48 of them. Wife and I love the 4 scoop sampler. Order four different flavors each of them are in a slightly smaller size of dipper/scooper. A great way to dive into those many flavors. I could not find prices, but my recent receipt for a small dish was $4.50. Their ice creams are wonderful. You need to check this place out. Good, old-fashioned delicious ice creams.

We used to love this place. Service has become so inconsistent and we won't be back anymore:…read more - more times than not a large is the same as a small - clearly lazy workers - flavors with candy or brownie are either overloaded or too sparse - online ordering is not updated with current flavors nor hours - workers avoid making eye contact when you arrive at window for a pickup order and you have to practically flag them down and knock on the window - refused to help my husband when he called to place a pickup order while he was at work and had no access to the online ordering app

Still my favorite ice cream in the Charlotte area! Always friendly and fast service. But it's the…read morefresh hot waffle cone and the delicious ice cream that keeps me coming back for more. I love that the flavors rotate but they always have the staples. My hubs is a little Bonkers over the soft serve. that just means Something for everyone. So Run and Scream for Ice Cream all the way to Carolina Scoops and support this local family that's doing it right.

My favorite little ice cream shop. Welcoming staff, amazing ice cream and a place your child will…read moregrow up wanting to take their kids on Sunday afternoons

Two scoops was great. My daughters and I stopped by on our way to the MLS All-Star challenge at…read moreTruist field. They each got a cup of ice ice cream of their favorite flavor and I settled on a salted caramel milkshake with Heath bar. I think they put at least four Heath bars in it and it was a great mix with the salted caramel ice cream. The place is warm and inviting in the service is excellent! Highly recommend two scoops if you're in the plaza Midwood area.

Not the friendliest staff but gave us samples to try. We chose the banana pudding and peanut butter…read moreice cream. Both were good but not as chewy as I like it from other places. Over $9 for a two scoop waffle cone. Place was freezing cold temp inside but tables outside to sit at.