I've Cream Day! Holiday, no! However a valid excuse to get ice cream. Popped in for some ice cream & chocolate shake to go! Two person staff, there were other customers as well. Overall staff was receptive & respectful. Chocolate shake thick & delicious. Vanilla Sundae perfect with warm Carmel syrup & nuts. Yummy! read more

Baskin Robbins - Vanilla Sundae - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

We found a curly hair in my child's sundae at this location. The worker remade the sundae after we showed him the hair. However we will never reurn to this location. read more

We stopped by here for dessert after lunch nearby. My family got assorted flavors - chocolate almond, strawberry, baseball nut, cookies and cream, chocolate chip cookie dough, pistachio almond and I got the cherries jubilee. We got pretty good-sized scoops. All like kids again! I've gotten their ice cream cakes before and that had been crowd pleaser with the nephews and nieces. Yummy good time! read more

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They do not have the best ice cream and it was very pricey.service was fine. The milkshake was not very good.

Good ice cream.staff was quick and the place was clean. Lots of options and ample parking. Grab and go or take a seat and enjoy the AC. read more

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kind staff, quick service, clean store, ice cream was so good! i loved the triple mango my usual store doesn't offer this flavor and i have no idea why! this flavor is so delicious!! read more

Baskin Robbins - Triple Mango - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

if these girls could do less talking and get these people's order shouldn't take 30 mins for a milkshake and a banana split talking about who she should date keep your conversation to your self and professional read more

Our 30 year family tradition is to do a Baskin Robbins ice cream cake had negative experiences in recent years. We even pocked up a cake once at another location that had been melted. We went into the i10 location for my sister-in-law and Maggie was a rockstar! She made the most beautiful and intricate cake for my sister-in-law following a then from a few little woodland characters. read more

If I could negative rate this place I would. Went in a week or so ago and got two scoops. Shop was a little dirty, but I guess it could be worse. The woman getting my ice cream wasn't wearing gloves, so I saw her hand touch the inside of the ice cream container and that was kind of gross. I asked for sprinkles and the woman handling my ice cream proceeded to open the sprinkles and then directly dip my ice cream in to the sprinkle container. If you know anything about food handling you know that this probably isn't the best practice. First off, what if someone had a severe contact dairy allergy and then you went and dipped their sorbet/sherbet into the sprinkles right after mine? Not good. Second, what happens if a drop of my ice cream stays in the sprinkle container. Welcome mold and bacteria growth The kicker for me was once she finished putting the sprinkles on and was about to hand me my ice cream, she grabbed a spoon from a container, looked at it, I guess she decided it was dirty, and she proceeded to rub it on her PANTS on both sides and then stick it directly into my ice cream. I don't know where you come from that you think rubbing somebody's spoon on any part of your clothing is appropriate, but it's not. I took the ice cream went to the register took the spoon out, set it down asked for for a new one because she just rubbed that one all over her pants. She looked at me like I was crazy and the manager (I think) was right there and didn't acknowledge it. Overall this shop doesn't hit the mark. It's dirty, the employees are dirty, and I have a feeling they don't follow ANY food handling protocol. Definitely don't recommend. read more

Bad experience. I usually don't write bad reviews but I don't want to see someone waste their time have terrible service. This location has been sub par twice for my family and even our out of town guest commented on the rude staff and sub par environment. Today, we left and didn't order as the staff did not seem to want to work. Went to a neighboring store and found great service is worth the extra drive time. Our family won't be back to this location. read more

Excellent ice cream but FILTHY store. Tables were all dirty, the bathroom looks like it hasn't been cleaned in weeks. The cone smashed at the window entrance was a true reflection of BR today. You guys really are need to do better. read more

Baskin Robbins - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

Three times they messed up our online order. They don't pay attention to detail and they simply don't care. This is the stingiest ice cream shop and it's completely filthy inside. Please have a care in the world and stop ripping off customers. Please don't get attitude with customers who are just trying to let you know that something is wrong. Extremely uncalled for. read more

Always a favorite place to visit and the best peanut butter sauce and ice cream selection. Friendly staff and always the perfect portions and ice cream combinations. read more

Baskin Robbins - My favorite Ice Cream 2.5 oz. Reese's Peanut Butter Cup Layered Sundae or what left of it. Great staff and always a great experience. - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

Great experience! Very friendly, sweet employees! During this hard time BR STILL CONTINUES TO BE OPEN! With great Customer service! It was very enjoyable going and ordering with this kind gentleman! Very happy read more

Closes at 9 now.. or today they did anywaywe just drove by so save yourselves the trip UPDATE: I didn't even expect to get a reply back but the franchisee Shrenik let me know they had to close early due to a maintenance issue and it was not the norm. He took care of my order completely free of charge and was professional throughout the whole ordeal. Nick and crew were courteous and quick w my order, and the place looked clean. Will def be back read more

Great service. Offered me a sample. Nice, friendly atmosphere. Great cherries jubilee ice cream. I've always been a fan and thankfully, I still feel the same way. read more

Staff was super helpful, friendly and knowledgeable! Great location. Easy to get to! Calories are located on the labels of the ice cream. read more

Baskin Robbins - Icing on the cake :) - Ice Cream & Frozen Yogurt Near Me - San Antonio, Texas

Outstanding choices. Bought an ice cream cake for $45. A last minute gift idea for my brother's promotion party. It was a hit. Highly recommend for an unexpected surprise for someone you care about. read more

Nice place. Very helpful staff. Their Very Berry Strawberry was loaded with large strawberries. The No Sugar Added Thin Mint ice cream was fantastic! Hubby had the pralines & Cream; he was very happy. Only negative: One of the outside tables (1 of 2) is broken. Overall: Recommend! read more

HORRIBLE service tonight!! I went in and the 2 people there were arguing over a door dash mistake the girl made. Another customer walked in AFTER ME and they attended to her first. The guy FINALLY ask to help me and I asked if I was invisible. The girl said it was the store's policy to help people with only one item first! She started laughing at me and I was surprised. The guy said she has a condition that makes her laugh at people. Seriously?!? I then asked for a manager and they both said no one was available right now. I asked the girl her name, and she gave me a fake name, lying of course. The guy told me it was Kara. I then decided I wanted a refund and the guy said refunds were not available due to a recent policy change. He told me I could I paid for my ice cream and could throw it in the trash if I wanted to. I don't think I want to ever walk into that location again!! N read more

Can't really mess up ice cream but good selection and great service. Place seems busy

Headed to BR at 9:30 tonight and the store was CLOSED. Despite the website saying it is open until 10P.M!! Surely wish they would have broadcasted this exclusive information.. waste of my TIME!!!!!! read more

I like Baskin Robbins and prefer it over Marble Slab. It's not as overpriced. I love how they have multiple sherbert flavors. If you love sherbert, you will find something here to satisfy your taste buds. I rarely come here for a scoop of ice cream. I usually buy 2 prepackaged pints for 2 for $9.99. My favorite flavor is their rainbow sherbert. I think it's heavenly! read more

I come here once a year, every year, to purchase an ice cream cake for my dad's birthday. This review is incredibly biased by tradition, but it's the only place from which my dad requests his cake. I always buy it on a walk-in basis and baskin robbins keeps its cake freezer very well stocked with all sizes and flavors. I happened to pick up a small strawberry ice cream/vanilla cake combo and it was phenomenal. The workers are also always kind to offer to write messages on the cakes! read more

Don't order a shake here. I just paid $15 for two big cups of chocolate milk. And that was straight from her hand to mine, no melting time allowed. I threw them in the trash & went to Sonic. Lesson learned. read more

First and last time I will visit this location. My family and I came in at 9:30 pm. The place was empty other than the young man and young lady working. They were so busy talking to each other all through the time we were trying to order. We heard an entire conversation about a previous customer asking for as sample and once he tried it he ended up being allergic because it had nuts. The bathrooms were filthy and no paper towels and needless to say the entire place was dirty as well. You would think that because there were no customers, the location would be spic n span and ready for the next business day. While we were enjoying our ice cream another young couple friends of the two employees came in and they all started talking about a previous customer that had complained about them. Hmmmm. I wonder why? read more

Went here today, ordered a milkshake. Asked for them to make it a little thicker, and I'd be willing to pay for the extra ice cream needed. My milkshake tasted like milk and not ice cream. It was so runny that you could see the foam at the top of the cup. The employee who even made it told the other person to ring me up so she wouldn't have to see or hear me, and she walked to the back. I paid for the shake and tossed it outside. If you can't listen to special requests, then don't expect to have my business. read more

Outstanding service from Perla! She was attentive, friendly and made the best caramel-vanilla milkshake!

a great location nearby UTSA. hell, not just UTSA tho, but Art Institutes and other school around this area. Plus, I gots 2 have my Oreo Cookies n Creme. read more