By the time I got to my car--parked right outside--my cone was already a melted mess. I should have…read moreknown when I saw the scoops coming straight from the pan, already half-melted. No effort was made to actually mix the ingredients, and to top it off, the cone was stale with that dreaded soft, chewy texture nobody wants. Disappointing from start to finish.

Poor service and expensive ice cream small portions. Never again. The people behind us got a lot…read moremore ice cream from a different employee.

First time coming here, I've always been curious about checking out TCBY since I've lived in the…read morearea. It's a pretty unique concept for frozen yogurt. So this place charges by the weight of your ice cream and overall it's a bit pricey after all is said and done. There's not really a way to get the most bang for your buck either unless you're some actuary physicist. Great selection of toppings and it has a nice indoor setting to keep you nice and cool. They have plenty of vegan flavors too and most of the toppings are vegan too.

The staff here was great! We came in on Wednesday night and it was pretty busy. They were on top of…read morekeeping everything very clean and moving. They asked a little kid kindly to not put his hands in the toppings, which I appreciated because it showed they were keeping the place clean and germ free.10/10 recommend and will be back!

Person who helped us had a very rude attitude. First time buying at this location and definitely…read morethe last! 2/25/24

Love the food but how tf you gonna close 20-30 minutes early like what??? I came right before and…read morey'all already closed! Really irked my soul! Bet corporate wouldn't like to hear that one!

Oberweis is unfortunately not making it to my top ice cream stores. I like the random mainstay and…read morespecial flavors that they provide, but the flavors were lacking. I tried the apple pie ice cream and it tasted good, but I went with the lemon blackberry and discovered that the lemon part didn't really taste lemony. (I have since verified the ingredients on their website, so at least they are open about those.) They were out of the premade pints in the freezer for lemon blackberry; they willingly hand-packed a pint for me but they refused to put two flavors in!!! I have _never_ been to an ice cream place that wouldn't put two flavors in a hand-packed pint. My local favorite will do three. I've had places do four or more. One star deduction for refusing to mix my pint. That's not the best service. One star deduction for only OK taste. Interesting place, maybe a bit too large - feels like a candy store instead of an ice cream shoppe - and not somewhere I would revisit, unfortunately.

Lemon Blackberry is a current flavor and def a favorite. Always a fun lil shop that you can play…read morechess and have ice cream. In their coolers they now have more than ice cream and milk there are dairy items such as sour cream, cottage cheese, eggs, etc. The dining area was spotless and staff was friendly.

I had one of the worst customer service experiences at this Dairy Queen location…read more From the moment we walked in, we weren't greeted. The employees looked irritated that we were even there. No "hello," just cold, unpleasant energy. We're visiting in town so we took our nieces. My daughter wanted a Mudslide Blizzard. She asked the blonde girl at the counter. She said it was only available online. When I asked if we could get it if I placed the order online, she replied with a rude and dismissive "I guess..." -- not a yes or no, just attitude. After paying for the rest of our order, I tried to place the order online for the Mudslide Blizzard, but the site said this location wasn't accepting online orders. I explained that to another employee and asked if I could pay for a different Blizzard but have it made like the Mudslide. She looked over at the same blonde girl and then told me no -- saying "our manager will get really mad at us." Still trying to be reasonable, I asked if they could just make something close to the Mudslide. To top it off, when I asked the second employee for the name of the girl who had been so rude to us, she told me they're not allowed to give out names. No accountability, no ownership, just a complete lack of care for the way customers are treated. This was such an unnecessary and frustrating experience. I don't expect perfection, but I do expect basic courtesy and the willingness to help a customer -- especially when we're being respectful and just trying to order something for the children. I really hope management takes this seriously. This staff needs retraining on both customer service and professionalism. I would recommend going to a different location.

Came in today (8/28/2022, Sunday) at around 2pm for snacks and treats. We got the cotton…read morecandy-dipped cone, vanilla soft serve, and pretzels. The good: + Friendly staff + Food was prepared and given to us after an acceptable wait time (within 5 mins) + Food was delicious + Family-friendly ambiance + Ample parking The store also had ready-made ice cream cakes and blizzard cakes if you want to pick up one quickly for your celebrations. Needs imporvement: - Bathroom and tables can stand to be cleaned more Overall, a pleasant visit. We would go back.