Here fishy fishy fishy fishy..... You need a hunting blind? They got one. How about some more arrows for your quiver? They got that too. They also have boats, coats and shovels to build moats. I made that last part up, but I'm fairly certain that they sell shovels. You can also get shoes and camping gear and a lot of other things that are not specifically geared towards guys with big beards and blue tic hounds. There is also a restaurant attached/in the building. It is very good, even better if you like fish. That's because it is a seafood restaurant. The giant decorative fish tank is neato as well. One of my favorite things is that they do a big winterland/Santa thing. The super duper best part is that it's free to see Santa and you get a free copy of the picture too. Though be warned it is not a secret and if yo do not get here early enough you will NOT see Santa. They do a Santa pass so you get assigned a time and can come back later instead of sitting there for 3 hours. But even those passes go fast. read more

This is a good hunter-centric destination retail store...going here is kind of an adventure, and there's so much camo your friends and family start disappearing on you. Magic! That said, do not go here if you: - Dislike seeing hundreds of taxidermic animals everywhere. Yes, I know taxidermic isn't a word. Taxidermied? - Hate Bolingbrook. Because, yeah. It's in Bolingbrook - Are vegan (see taxidermed comment above) However, do go here if you: - Want to see a real life Alligator Gar!!!!!!!!!!! There is a huge tank of freshwater fish, filled with catfish, bass (of course), and awesome alligator gar. Is it okay to geek out over gar? (Hint: gar is a great word to use in Boggle. It comes up all the time and no one else ever uses it) - Like hunting and fishing. Duh. Just go and try it out. Even if you don't buy anything, it's a few solid hours of looking at some seriously okay stuff. read more

I consider Bass Pro to be the Wal-mart of outdoor retailers-soulless,staffed by minimum wage flunkies, all marketing and little offered to enhance the outdoor experience. Yes, the clothing selection is nice. And there is scads of fishing stuff. But try to get one of the numerous idle employees to help you with anything beyond the terrestrial, and you might as well try to solve differential equations.... in Mandarin. I visited today, intent on purchasing a Browning Citori 12 gauge, upland shotgun- roughly a $2000 investment, and do you think I could get anyone to help me? Well, it was very difficult. When I was finally able to interrupt the conversation that the two guys behind the gun counter were engaged in (something about who's hotter, Taylor Swift or Beyonce) you would have thought I was asking to borrow their underwear. Really, it was like a large favor was being performed in my honor. And my questions were rebuffed as if I was a complete idiot. I will buy from budsgunshop.com, and I won't shop at this waste of retail space unless I'm in desperate straits. read more

They usually have what I am looking for in terms of outdoor gear (e.g. fishing tackle, camping supplies, outdoor apparel, etc...). But they just seem to be trying too hard with all the faux antiques and artificial log cabin structures. If you like Wisconsin Dells then you will like this place, if you like authenticity you will not. Bass Pro Shop is like Dick's Sporting Goods with a Wisconsin Dells vibe. I'd rather go to Dick's. read more

We have been here a bunch of times before, but this was the first time we didn't know just what we needed and required help. The other times I have been here have all be great. Everyone is really nice and offer help like crazy and they always have what I'm looking for. This time I was buying my first compound bow. Or rather the Hubby was buying if for my birthday present. Having only done this a few times and never owning one myself I really didn't know where to start. We got there right when they opened and headed straight for the fudge shop for some coffee....and inadvertently fudge. The woman working there was sweet as could be. The coffee was good and fudge was excellent! Then we headed up to the bow area. The gentleman working was very helpful. He got me fitted for the proper bow and helped me find all of the accessories I would need. He was helpful with suggestions but not pushy and didn't try to up-sell me. We walked out with everything that we needed and for a good price. I can't for my birthday to roll around so I can play with my new toy! read more

Denied purchase of ammo! Denied my 2nd amendment to legally purchase ammo! by manager named Jerry

The only time I will ever step foot in a basspro again is if there is a unbeatable sale or to check something out I will buy online through another retailer. Otherwise i will never walk in a basspro again because of the horrible staff at the bolingbrook store. Primarily the kids at the counter that take my money. Wish cabelas was still around. read more

I am reviewing the store and the Islamorada Fish Co. First the store. Much like any of the other Bass Pro's(I have been to many...we are outdoor lovers). The shelves were quite bare,understandable ,as it is right after Christmas. Some of the displays were in a shambles, again right after the holidays, so I won't quibble.Some of the display lighting was burned out/not working and had not been for over two weeks??? This is a brand new store, so I would think that they would be on top of repairs and upkeep. The dressing rooms were very messy and the washrooms were not great,either. No excuses for that, as there were many employees to handle that sort of stuff.The employees we did encounter were helpful and knowledgeable, so that was nice.Even so, 3 stars for the store. For a brand new store,it is run down and dirty looking already. Now, for Islamorada Fish Company. I really love the food here. We have eaten at these restaurants before, but first time at this location. The menu is ample to give fish lovers and non fishies a decent choice, but, ya gotta have fish or seafood here!! It is all good and nicely prepared. You can even get some gator tail,if you so choose! We both got the Grouper Reuben-so yummy! You can get most of the fish choices grilled or fried and with your choice of several sauces.You also have several choices of sides, fries, mashed, baked and potato salad as well as a couple of rice and pasta options-love that!! Service was very attentive and prompt. Full bar and outdoor seating for warmer weather.If they ever have Shrimp and Grits as a special-get it!! It is one of the best I have ever had. I will go back,if only for the food! read more

A few years ago a salesman at Bass Pro talked me into buying a bunch of pairs of the Redhead brand (bass pros own brand) socks. Although they were pretty expensive, I bought 12 pair because they offered a LIFETIME warranty on them. I was just in Bass pro trying to exchange socks and was told that they no longer will be honoring the LIFETIME guarantee on their socks. I asked why, And they told me because they were making them with a different material. When I asked about the lifetime warranty the employees looked at me like I didn't understand. How on Earth does a company offer a lifetime warranty on something and then cancels it a couple years later. Very frustrating to say the least. read more

3 stars for the impressive selection. Zero for customer service. Came here looking to get into a fly fishing setup and having questions answered. I would have went to Dicks or some other closer store but thought I would have a better chance of getting answers from an actual fly fisher. So I made the 40 minute trek out to Bolingbroke. When I walked into the fly section there were two workers talking fish stories while I stood there in awe of all the possibilities for 10 minutes. I waited to be noticed but it never happened, so I continued to walk around and look at everything. Finally the customer left. I grabbed the item I was considering buying (complete fly rod set) and walked back to the counter. Being a complete rookie on all the lingo and having lots of questions I was excited to get some answers and properly set up. The old guys behind the counter both need some schooling on interacting with customers. Every question I asked was returned with scorn and "you're an idiot" demeanor. Look, I'm sorry I don't understand what the difference is between a leader and a tippet. Or how it's replaced. There's no need to make the customer feel like he's putting you out for asking questions about something in your department. Every once in awhile the salesperson would stop being so "rough" and answer me without disdain but then quickly snap back into the off putting attitude. I was uncomfortable the whole time and probably should have just left but spent about $200 on my new gear. Not sure I will make that drive again anytime soon. read more

BassPro you are one of the reasons I can't save up any large sum of money! Curse your wide selection of fishing gear and knowledgeable staff. I can't go into your store and spend under $100 and for that I curse your very name! On a serious note, this BassPro location has some ups and some downs. The ups are the fishing department staff. They're usually willing to b/s with you and give you some good tips. Some are just trying to make a sale, but the majority will give you good information on rods, reels and lures. They are also quick to help you find something in their massive area. Keep up the good work fellas. The downs are upstairs staff a.k.a. the firearms department. Without getting into too much detail, I have been met with rude service on at least half a dozen occassions. I have asked to look at firerarms before and have been met with looks of, :"Don't waste our time kid". Or the classic look, "We know you're not going to purchase this gun today, so fat chance we'll hand it to you". I can say this has happened to my friends as well and we are all FOID card carriers who have the right to look at and handle guns before we decide to purchase them. Now I can understand if there were a ton of people waiting for service and you denied me or told me to wait, but I have been there when nobody is at the counter and am still met with poor service. And its nor just looking at guns either. If you go to look at other things, they're still hesitant about going out of their way for you. I'll buy my guns somewhere else but will continue to visit the fishing department because of their great service. read more

We have never been to the restaurant in bass pro but the complete establishment is an event of a shopping experience. Not much more than what someone would expect from a Bass Pro establishment. The weekends are busy but what shopping place in Boilingbrook isn't on the weekends? The stuffed animal heads and live fish are a nice learning experience. We enjoy picking up some fishing lures and sometimes clothes. Being that close to the great lakes I would assume they have a large selection of lake fishing supplies. Not as much as expected but still some supplies. We have no experience with the boats or boating supplies at this store. The camping supplies are nice and we really enjoy the various cooking supplies. Similiar to other yelp reviewers; we do not understand the negative reviews. I sure wasn't super impressed but every visit has been fine. read more

They broke the camel's back sent out another flyer with some great sales got their and all sold out this was footwear but they pulled this crap twice with guns once with a shotgun and a handgun ask for raincheck nope no rainchecks but they try to sell you more expensive items baiting you just trying to get you in store oh well some guy got a deal had $30 left on a gift card just gave it to some guy walking in cause I'll never step foot in this dump again take the B off your logo read more

Perfect for my quick necessities for camping and hiking. What's really awesome about this place is their quick customer service. Have a question? There's always someone on the floor to help you. Need to get through the check out fast? No problem! Their employees are always speedy. The prices on brand named items are pretty decent and they usually have some good sales going on. I would check out the Bass Pro Shop brand. I got some hiking boots that were the store brand name and they turned out to be a perfect fit. I didn't overpay or underpay and they are so comfy. Otherwise, A-OK sums it up quite nicely. Always a good time strolling next to the huge fish tanks and looking at all the cool taxidermy. Personally, I don't find taxidermy all that compelling, but I guess it's okay once in awhile. read more

I love this place. I see the bad reviews and am shocked. I ate here once and I wasn't impressed with the dining experience (besides the biggest fish tank outside of the Shedd, that I've ever seen.) What I like about this place is that I can spend hours looking at camping gear. I have been on this EDC (Every Day Carry), Bug Out Bag, INCH (I'm Not Coming Home) & 72 hour get home bag kick lately. Spending my time watching Youtube reviews. This place has a lot of the stuff I see in those reviews and I can touch it. They always have deals on stuff you wouldn't expect. I once saw a $30 tent here. That's insane! I can't speak for the quality, but only the price. I bought my first and second Leatherman here. A Leatherman Wave... and a Leatherman PS4 for my keychain. I love them. The prices on those were a little higher than on Amazon, but I liked being able to see it first. I'm a big guy, that usually goes to big guys stores for clothes. My wife tells me that they have my size in some bigger name department stores, but I just don't ever expect them too. I have bought three of my now favorite shirts here. These are the shirts I wear when I first do my laundry and look forward to wearing all week. The elevator to the top floor is crazy cool. I am thinking about CCP and buying my firearm here. So, looking at reviews and even more videos online to prepare for it. I'll be back. read more

This review is for the restaurant. Jeff was a fantastic bartender. The service was awesome and he was incredibly knowledgeable about the fish tank . He's just an all around friendly guy. read more

Went back to shop for a gift for someone who likes out door sports and stopped by the gun counter. Different people, same horrible service. Too busy to help me when there were 3 people behind the counter, one on the floor and only 3 customers in sight. Asked for a gun I didn't see. Gentleman behind the counter told me "they don't make that gun in that caliber". I was floored. Really, you don't know so you lie. Nice. It's from your website. read more

Love it here. I can find everything I need and for a reasonable price. The employees are knowledgable and I am also happy to stop by. Would recommend for anyone who loves the outdoors. read more

This is a nice place to take a break and entertain the little ones while you are shopping at the Bolingbrook Promenade. There is a HUGE fish tank filled with many types of fish. A "drawbridge" to walk across and many "stuffed" animals to find throughout the store. The only thing I've ever purchased from here is their homemade fudge. They allow you to sample any or all of it. Take advantage of the free samples...they are so good. Of course, I always end up buying the plain chocolate. read more

Today, my wife and I went by Bass Pro Shop in Orlando off of I-Drive. I headed back to the hunting area to see what new they were carrying while my wife over to the food bar to get some of their chocolate fudge (Yum Yum!) I was cruising the hunting section when a particular rifle caught my eye. Within 30 seconds, I hear this cheerful voice asking me if I needed some help. I looked over and saw this older gentleman named Larry behind the gun counter with a very welcome smile on his face. I asked him some questions about some rifles, and in about 20 minutes I learned more from him about the lines they carried, local ranges, and reloading. Larry really made a difference in my day. Traffic there was a bummer (as usual for I-Drive), but Larry really did turn my day around. Thank you Bass Pro Shop for great cast members like him! Roger Z read more

This is for the Restaurant only. Ridiculously overpriced!!! We took our Grandson to see Santa and while we waited we ate lunch. Thank God he ate for free because our bill was $80 for the alligator bites, a hamburger and fries, chicken salad and 2 Margaritas. Seriously guys come on! read more

I love Bass Pro Shop. They have just about every thing you would ever need for your trip all under the same roof and its all reasonably priced. They also have a large freshwater aquarium in the center which is way cool. It would be nice if some of the fly fishing gear was cheeper but you cant have it all. The employees are also nice enough. JUST A NOTE: THE DON'T EXCEPT DEBIT CARDS! I found out the hard way read more

We met up with some friends to hang out a Bass Pro Shop since we both have kids. We all had a good time. Our kids loved seeing the animals around the store and sitting in the boats. The favorite part was seeing the huge fish tank. They had such a great time looking at all the different kinds of fish in the tank and they had an area for them to stand up next to the glass for a closer look. We spent about an hour and a half just running around with the kids. Although we didn't really go for shopping purposes, the store had a huge variety of random hunting/outdoorsy stuff. read more

This should have been posted a few months ago, but I completely forgot that I had been there. Sorry! Bass Pro Shops is a great store! I love their selection of outdoorsy clothing and equipment. They even carry high end and high quality clothing. I went in there in December specifically looking for a furry bomber hat. They carried so many of them. I found exactly what I was looking for. An older male associate was so patient and helpful, he aided me in finding the perfect hat. While I was there, I had to check out the huge fish tank. So fun. Love this store! read more

The good: Really big fish tanks, painted wildlife murals up high, waterfalls, big fake stuffed bears, any sort of outdoor item you could possibly need or want. Prices aren't bad. They have a fudge shop area full of country-style sweets, jams, hot sauces, etc. They even stock a lot of dressing and food prep stuff -- you know, if you ever wanted to, say, grind your own sausages. The equipment and supplies are all here. The bad: Nothing really, except they get mad if you try to go out the way you came in. The actual exit is after the registers, so avoid the wrath of the door guard when leaving the store. This place is a nightmare during Christmas time, especially because they have a "free" Santa or something like that. read more

I am an area special education teacher and every year I take my class to visit Santa here because he is truly exceptional. He is so genuine and kind when interacting with kids of all ability levels. I am also blown away at how understanding and accommodating your staff is with minimizing the wait time for our kids, as waiting for a long time in a place with so many lights and noises can cause them anxiety. Thank you for always being so welcoming to all members of the community. I will be coming here for years to come! read more

The store is amazing and so is the staff. The restaurant is not worth it unless you're having a drink. All in all, worth a visit but not a stay. read more

Love this place. Low on stock but that's a given since a lot of manufacturers are shut down and corporate doesn't have the ability to tell them to re open. People are so quick to bash this wonderful place on things that they're not even able to do anything about. All employees and all people coming into the store have masks on. Very clean! Love it here. read more

It was an ok place the staff was not best in the store. We had never been before and had no idea that they had a fudge shop or a restaurant. So we tried them both and really enjoyed them both. They staff there was better than just in the rest of the store. The prices on most of there stuff was ridiculous. I wish them the best of luck. We would totally go back for the restaurant and or fudge shop but as far as the rest of store well we know amazon probably has a better deal. read more

Trys to sell use equipment as new. Display reels broken and parts missing. Lack of stock and ignorant employees. Asked questions about reels that could get answered due to lack of knowledge. Wont be going back for major purchases. read more

Today my boyfriend and I went to pick out some new fishing tackle at your store. I had a few questions and found Eric in the fishing section. He was extremely helpful and even showed us a few of his favorite lures. My bf caught a 5lb large mouth on his first cast and we caught 6 more after! Thank you Eric!!!! You are the man! read more

I love Bass Pro it makes my nipples hard. The Holidays are right around the corner so pre ready for long lines

a fun day trip via 3 pace buses but not in the summer time with 95 degree heat great selection of items for camping and hunting

Yes yes yes.....this is my new favorite store for all my outdoor needs. Hunting, fishing...need to buy a boat?....they got it. Extensive selections on everything. Looking forward to my next visit. read more

In the gun department, the handgun ammo is kept in a locked case. Not sure how that makes sense since every other round, including AR-15 ammo is out on the shelves. So I guess I have to find an employee and ask him to open the case. The only employees on the floor were either yucking it up with each other or trying really hard to avoid eye-contact. Left without buying anything. read more

Terrible customer service. Manager turns back and says "too bad" Bass Pro does not stand behind their name brands. read more

I went to BassPro to buy a shotgun instead of Cabelas because I called them & they said they'd match the price. Then they tell me how I have to pay an extra $25 to match the taxes in a different county as if tax money is something they'd keep anyway! I agree to it just because I've already wasted time going there. Then they said no cause it's a different realtree camo pattern than their realtree pattern. ITS THE SAME GUN. Not to mention, doesn't BassPro own Cabelas now anyway? Garbage service followed by lack of knowledge about the guns. read more

Tonight at 5:41pm, Michael, behind the fishing counter talking to his blonde female co-worker, was obviously not happy when I asked if one of them could spool my reel with 50# hi-viz yellow braid. Fine. I don't need him to ask how my family's doing, I just need him to spool my reel. Surly, that's how I'd describe him as he worked. When it came time to ring me up, I made the mistake of telling him how excited I was that I was going fishing for salmon on Friday night. His response? "Well, I don't know why you're using this line, then." I noticed that the blonde co-worker had returned into earshot. "Why?" I asked. "Most people use 30# test and the fish'll see THIS line." (half a snicker in the direction of the blonde co-worker) So, in essence, I'm an idiot for choosing one level too strong braid with high-viz yellow color WHEN I'LL BE FISHING AT NIGHT. Listen, Michael, if you don't like your job, find another. If you're not satisfied with your love life, work on it off the clock. The bottom line is that if your customer is kinder and more polite than you are, then something is seriously wrong. Hopefully your supervisors understand this basic principle. In the meantime, I'll be going to Cabelas from now on. Btw, to be fair, the co-worker was kind, polite, helpful, and waaaaay out of his league. read more

I'm a bit surprised that my experience here was anything less than pleasant. It was my first time shopping here. This was my father's favorite retail store... which says a lot. He avoided all corporate stores like the plague. He was your regular small store supporter - he hated long lines, congested parking lots and impersonal service. But when this store opened, he was like a kid in a candy store. Making frequent visits here for all things fishing and hunting related. My father passed away just before Christmas, nearly 3 years ago. I've had this gift card that was meant for him, but never got to give it to him. So I've been sitting on this gift card, waiting for the perfect purchase to make with it. Since I have my Dad's old fishing boat now, I figured the best purchase to make with this card would be for some tune up parts. I head off to the Bass Pro Shop on a Saturday early afternoon. It wasn't hard for me to find the area I needed to be and begin my quest for parts and supplies. After combing through the isles, I realize that I still cannot locate things like spark plugs and cotter pins. So I start to look for an employee to help... looking, looking, looking... oh, there's one... and there he goes... "hello sir" I shout... he keeps walking (mind you my voice can carry, I never hear the words 'speak up').. so now I'm following the only employee I see around... "hello, hello!"... I finally whistle and he turns around to acknowledge me. I ask for assistance locating my needed spark plugs and cotter pins and he tells me I need to go to parts/service. He offers to walk me over there (so he can say "hi" to the guys, in his words) and so we go. We get to this window and there's an employee on the phone. I wait, and wait, and wait. Finally, the employee on the phone shouts out to someone else to assist the customer at the window. A guy comes over, I tell him the plugs I need... he looks in a book... "nope, we don't carry those". Ok, so how about a cotter pin... I don't know the size, but I'll give you the engine vin... "oh you have an Evinrude engine? Yeah, we can only look up Mercury". Great... I ran around like a headless chicken chasing employees for nothing. While the service here was less than unimpressive, I still found plenty of things to purchase. The store really is a sportsman dream... maybe just some employee training would be nice. I still can't see how Dad frequented this place and didn't lose his mind. I know his patience would have been blown had he had experiences here like I did. I will give them another chance in the future. Maybe my emotions got the best of me... maybe it was just an off day for the store. However, at this time, I am unimpressed. read more

If I wrote this 9 months ago I would have given this place 8 stars out of 5, I enjoyed it that much and my bank account can prove it. Now, 9 months later I would give it 0 stars if I could. Mind you in this review I am 15 min from Cabelas but still made the 45 min drive to Bass Pro. October of 14 I walk into this location to buy a pair of boots for winter. Lucky me the boots I want are on sale for 49.98 down from 99.98. I drag my girlfriend on a Saturday morning with me and we take our dog with us. Walking around the store for a few, I get the boots and make my way to the cashier. We are getting checked out, I left my wallet at home so my girlfriend charges it with one of her cards, the cashier ran it the wrong way...how? I have no clue...it was ran 3 times and charged us 3 times. A manager comes over she can not fix it. We are told we have to call the credit card company to get this fixed....we call the card company explains that Bass Pro has to fix it on their end.....no one seems to know how to do it..they then refuse to refund the money and tell us we need to pay cash....we were charged 150.00 for 50.00 boots...The wonderful staff then tells us...it's not Bass Pros fault we can't afford the boots....we can not afford them..she then looked at the customer behind us and said "sorry for the hold up these people don't have the money to pay for their stuff" ..this is what they do when they screw up...blame the customer insult them in front of other customers. After all this 55 min later they finally fix the issue and we can leave. After how bad we were treated that next day I called the store manager...we had a conversation for about 25 min... very nice guy said he was sorry multiple times and wanted to make things right. He wanted us to come back that next saturday so the boots could be refunded and we did receive them for free....no one at the store ever apologized to us, I did not talk to the same manager in the store as I did on the phone. After all of this I called corperate due to how we were treated. Needless to say the corporate rep was shocked and could not believe how we were treated in that manner and was shocked that this is what happened. He said due to this issue and knowing I shop at this location a lot he asked me if I was looking to make another big purchase soon, I did state I was in the market for a new bow....he said when you buy it come see me I will give you X% off..(I am not going to put in prices or amounts here)... I said that not what I am looking for we are not asking for money off...her stated with our actions we owe it to you. Fast forward to mid January, I got out to purchase my bow from Bass Pro... they have to go in the back to get the bow..they set it up for me...BUT I never got to fire this bow in the store...I was more or less rushed out of the store once I got the bow at the discounted price. Now...3 week ago. I need some new pratice arrows and want to shoot. I go to another place to get arrows and shoot for a few..i go to a different store to get arrows I have the bow with me..I take it out and the guy looks at it. As he looks this over he notices everything is set up wrong on the bow..mind you this is its first time out if the case since I got it....he has to set up the bow completely....not just draw length and sight but the WHOLE BOW!!!! over an hour later and paying for me this I can shoot...I explain it seems rather east to draw back...he said "you're a big guy with a 60lbs bow it should be easy" I go a 60 lbs bow? No I bought a 70...Wow they gave me the wrong bow!!!! And on top of that I had to pay to have it fixed. ...remember that discount? Yeah its gone after my out of pocket expenses that day. Now I am upset I call corporate again, speak to someone higher up that can not believe this and actually said he was ashamed that this happend...I advised him of how much I spent to get the bow torn apart and put back together...I said I was just done with this store and company...he got my info and said I am sending you something to win you back....5 days later I get a gift card in the mail for a quater of the price it cost me to get my bow fixed....what a slap in the face...the card went in the trash...this is how people are treated at this store...I never wanted a discount or gift cards...all I wanted was a simple apology for how we were treated...we never got that from the store itself....I do not recommend this store. read more