1. Bates Leathers

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    Lakewood, CA

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    Bates Leathers

    2.5 (2 reviews)

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    Shoe Wiz - Repaired heel

    Shoe Wiz

    4.7(256 reviews)
    6.0 mi
    Family-owned & operated
    25 years in business

    This is my go-to place for any shoe repair issues! I didn't get the pleasure of catching the…read moreowner's name, but I overheard that he's been in the business for over three decades--and all the folks I had a chance to speak to while I was there had nothing but wonderful things about this work. And I can attest that his experience definitely shows. The price here is very much worth every penny, and more cost-efficient if you pay in cash. I've asked for two different services here: 1) my shoe was slightly big, and so the owner offered a cushion pad that I can easily slide inside to create a more secure fit; 2) I needed a bigger readjustment, so the owner used his sewing machine to cut and reattach the straps, along with some padding. All times, I was very satisfied with the service, friendly encounter, and how the shoes fit. He's a true craftsman who really knows his trade and always has a solution or just about any issue you bring him, whether it involves shoes, leather, or a repair you thought might not even be possible.

    Took a few shoes in for repairs. (New buckle, new heel) it was pricey and the man comes off rude…read more It seems to be his personality, but I didn't care for it. He told me I came in on a Sunday when they're closed, but he's there so he helped me. I stopped by as a new customer, saw the door wide open and people inside. I approached the counter with my shoes and he offered service. He only said he was closed once I had paid for the repairs he was going to do. He is good about making recommendations to not repair if he doesn't deem it worth the cost. It wasn't my favorite spot and I won't return, but maybe you'll have better luck.

    Photos
    Shoe Wiz - After: Gorgeous! (one month after getting them back from Sam and wearing them to the wedding.)

    After: Gorgeous! (one month after getting them back from Sam and wearing them to the wedding.)

    Shoe Wiz - Repaired heel.

    Repaired heel.

    Shoe Wiz - UGG cleaning

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    UGG cleaning

    Shoe Hospital - Upon entry you will find Dave

    Shoe Hospital

    4.8(536 reviews)
    9.0 mi
    $$

    Brought in some BEAT UP shoes I thrifted and they brought them back to life! Picked them up within…read morea week, he fixed the heel, soles, and insoles and even cleaned them again when I picked them up even though they already looked good. The heel part was literally just the silver ball when I brought them in, with no support and he added a new heel cover on. Very nice business owner, he encouraged me to speak in Korean even though my Korean is so broken but he told me to keep practicing because I told him I've lost almost all of my Korean from my childhood. Would come here again, prices are reasonable. I paid upfront, but he didn't expect it so you pay when you pick up your items!

    This is hands down the best shoe repair shop in Orange County…read more I've seen shoes that were ruined by other repair shops get completely restored here. The craftsmanship is truly impressive, and the attention to detail is second to none. If you own luxury dress shoes, this is the place to go for sole replacement, restoration, and maintenance. The quality of work is outstanding, and the results speak for themselves. The shop is clean, parking is convenient, and the owner is always friendly and professional. I trust this shop with all of my shoes and continue to come back because the workmanship is consistently excellent. In my opinion, his skills are simply the best.

    Photos
    Shoe Hospital - Margiela heeled tabis with vibram sole

    Margiela heeled tabis with vibram sole

    Shoe Hospital - Shoes and hand bags

    Shoes and hand bags

    Shoe Hospital

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    Rodeo Durango - ...vs what I got

    Rodeo Durango

    1.7(12 reviews)
    6.0 mi

    Drove or to pick up some straw hats and left with do much more. Steve Jr was phenomenal. I was…read moreworking with Steve Sr initially. The store works with many vendors as they accommodate wholesale mainly. We also picked up 6 cowboy hats in black and brown and they were such great quality. We took 12 mini hats and 3 dozen bandanas. They have a great selection and are super friendly.

    -update: I was able to get a response from them in their Instagram comment section. They told me to…read moreemail or call them, so I emailed them and waited another two days. I received no response. I requested a chargeback because it just wasn't worth the hassle. I have no doubt that these guys run a great store, but their online fulfillment needs serious work. According to their website, you're supposed to contact them if you don't receive a package within 7 days. I placed an order on August 2. On August 10 I tried contacting the store by email and phone. On August 11 I DM'd their Instagram account to see if they'd respond there. It is now late on August 12 and I have yet to receive a reply anywhere. I do not mind waiting longer than 7 days for a package, but I would just like some confirmation of why it is taking longer than expected. Unfortunately, after reading other reviews I should expect to be disappointed. This is upsetting because this was not a small order, I spent +$250 because this seems like a trustworthy business.

    Photos
    Rodeo Durango
    Rodeo Durango
    Rodeo Durango

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    Bates Leathers - leather - Updated September 2026

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