What a steal!! The last time I came here I did really good. I wouldn't shop here without any of my member rewards tbh because this place gotten so expensive over the years.. the 3 wick candle prices definitely went up.. I came because I had three member rewards. One for a free gift for the price of a travel size body care, one 20% off total and another free gift for the price of a 3 wick candle. Lucky for me, there was already a BOGO free 3 wick candle deal going on. So I was able to get three candles.. one for free. The other two was BOGO deal and I grabbed a bar of soap as my free travel size body care item.. and I also needed a new wall plug in so I grabbed one of those too. I got everything that I had to pay for 20% off! My total discount was $65.23... only paid $27.65 which was not bad for everything that I grabbed! That's equivalent to one 3 wick candle and the wall plug in so yasss that visit was a STEAL!! I love walking in b&bw and having all the scents hit me at once and then smelling all the new candles one by one lol. read more

Bath & Body Works - My haul for only $27.65 with my rewards!! - Cosmetics & Beauty Supply Near Me - Fresno, California

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As much as I love to eat. I love all things that smell good. Some might say why would I like things that are sweet but not eat them? The smell lasts longer than a taste. You can never get too full from the smell of freshly baked cookies or sugar waffle cones that reminds you of your favorite ice cream shop. The annual sale for their 3-wick candles always calls for a frenzy of aroma seeking pyromaniacs. Navigating carefully thru the sea of fragile glass. You might want to keep your little ones home for this one. The price is at its lowest and there were new scents that peaked my interest so I was eager to come in and take a whiff. The sundae bar collection has a nice collection of sweet smells and there were smells that were way off putting like pizza and ranch, honestly that thing smelled like Parmesan cheese or funky feet to me. It was giving Beanboozled Jellybeans, haha! It was nice to see all the cashiers up in front ready to expedite my purchase. They have complimentary clear gift bags with red BBW printed ribbons to tie it altogether. Nice hefty tote bags so you can walk out with your candles safely without worrying about it ripping thru their regular paper bags. BBW you have surely become top tier with the shopping experience! read more

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Oh no they di int! AGAIN. In December I here waited in one single line for them to tell me I have to wait because there's another line that's doing pick up orders. Exsqueeze me?! I come back another time to apologize to a manager for my attitude and explain what happened. This manager says that shouldn't be the case If I waited in line and I'm next they should just be able to assist me. Even though they try to do pick ups on one computer, they can do it on any register. Come in today and again I'm told the same thing that that they can't help me and that I need to move one register over. I waited at the register who wouldn't help me, so she couldn't help anyone else until I moved. What was the point of not helping me if you still can't help the next person until I get helped? I know not to do pick up orders at fashion Fair because they want me to wait in a single line and then tell me once I get to the front that I need to go to a different cash register since it's just one step over. If that's what they want to do, no problem, AS long as there is a sign indicating such so I'm not caught off guard waiting in the wrong line. read more

Bath & Body Works - Updated Princess collection and a semi veteran fragrance. - Cosmetics & Beauty Supply Near Me - Fresno, California

This place is very festive! Great holiday music playing! Tons of great stuff! A lot to look at! I went to check it out and get a gift card for a Christmas present. Then she can get whatever she wants. The store is safe and clean! Masks worn by workers and they are happy to help if needed! =) Waited in line. They were busy. Got the gift card, paid for it and left. The worker was very nice at checkout! Great service and store! It smells really great in there too! Recommended! read more

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Who doesn't like or love Bath & Body Works? This store has made it through so many years without having to go out of business. It continues to thrive because of it's promotions and smelly good stuff. I started using this stuff about 20 years or more ago and still love it. Although my scents have changed a bit, I still find something I enjoy. Right now the candles are what I enjoy the most and whenever they're on sale I snag a couple. The employees are always so nice and helpful as well. I'll be a continued consumer. read more

COVID-19 precautions when you order online now (August 2020), you can choose to pick up in store or delivery. Delivery takes forever so I choose store pick up. This is the only store in town to pick up, which doesn't make much sense since it's the only one in a mall. The mall is closed so you pull up in a designated area and call the store and let them know you are there to pick up your order. The problem is that I wasn't notified of this when I got my order confirmation, not even the store number. I didn't want to drive home across town empty handed, especially when the order confirmation said they'd only hold the candles for 2 days. So I drive around the other side of the mall and lucked out noticing signs said to park for store lots 1-10 - not the actual stores; I guess you just have to know (I just guessed correctly). I found the phone number for the store in the online mall directory, called to let them know I was there. Worker was very friendly and upbeat. And then waited what seemed at least 20 minutes. I practiced breathing calmly while sitting in my running car with the A/C on but I wasn't leaving without my candles. Finally the very friendly customer service rep came out with lots of bags of goodies. All the cars parked in that row were for BBW lol Well glad they are doing good business and their workers are working, practicing social distancing with masks too. They check your ID through the window and the put your bag in the backseat or trunk of your car to make it contactless. I live my candles at over 50% off even though it was a hassle, so one star off for that. read more

Thank you BBW for adding a Hanukkah line, it's about time! Our family is so happy with the yummy 'Happy Hanukkah' (jelly donut scent), wallflowers, car fresher holder, and candle. Hoping to see soap next year in the same 'Happy Hanukkah' scent, as well as car fresheners and hand sanitizer! Thank you for the representation. read more

Never had an issue with this Bath & Body Works location. I can't knock off stars because of it. What I can say is this--obviously in a mall location, this store gets more crowded. However it still keeps up to the standards of Bath & Body Works. They have good inventory and usually helpful employees. The unique thing about this is the exterior design of the store with the signature/classic Bath & body border around the entrance. I really thought that was cool. I haven't seen that anywhere else in other mall locations from here to the Bay Area. This isn't my first choice when it comes to Bath & Body Works, but it's nice to know there are several options being in a big city. read more

A Worker with Black Glasses and Blonde short hair kept following me and my friends around the bath and body works store for no reason and kept staring at us. She even called security on us for no reason when we already payed for our items. Don't recommend going to this bath and body if you don't wanna be followed and feel uncomfortable!! read more

I had come into this location to return a candle I purchased at the fig garden location, the employee working asked if I had the card I purchased it with (I thought I did, but when I looked in my wallet I couldn't find it) so I said, no I'm sorry I forgot it, she said well then I can't process the return without the card which is cool my bad for forgetting the card I came back a week later to try again the employee goes okay it should show back up in your bank account I asked if she needed my card she said no the system automatically puts it back on the same card. And it did! Kind of annoying the original girl made me go back considering I didn't have to. read more

Door bolted shut ten minutes before closing on December 8th. Boo! Customer in the store, but not letting anyone in. Lost out on our business as well as two more people. read more

Came into this location with a friend of mine. We got a basket with a lot of stuff in it. We overheard one of the employees saying to each other we were trying to steal and that we weren't slick. I'm not sure why she thought we were stealing... so then we say fuck that and put it all back. One of the employees walk up to me and my friend and say why did you guys decide to put all of it back? Made me very uncomfortable never coming here again!!! read more

If I could give this place a zero on customer service I would. "Leslie" was rude from the minute she started helping me. I was just asking how long it would be and she was so snappy. She kept asking my name when I arrived for my order. I kept repeating it loud enough for her to hear. I don't know if she was having a bad day already but she made my experience here very unpleasant. I would skip coming to this location!!! read more

Great atmosphere! The music, staff, and of course the scents were all amazing! Emilio greeted us right from the beginning! Great charisma and people skills!! It doesn't matter what Bath and Body you go to, they always have great employees! read more

Uh, that lady Nicole is very obnoxious and sarcastic... I was about to walk out because she was being so annoying

Cashier 3044020 was awful from the moment we walked in and she asked if we needed help i said no thank you and she rolled her eyes . Then we were unfortunate enough to get her to check us out at the register where there was another cashier with her , who asked her a question and this rude cashier responded to her "you've already asked me that, the answer won't change you already know it don't ask me again" all infront of customer it was truly disgusting and you can tell the other nice cashier was so embarrassed. This girl is extremely rude and shouldn't be in charge of any other employees based off how she acts when asked a very simple question. I won't be returning there . read more

Wow second time here very bad customer service... No one greets you, or even says thank you. No thank you I'm not coming back here again. Same employees working at night.. not even knowledging customers just chatting with employees that are off. read more

Stopped in with a friend and Terry was such a great help! She was very knowledgeable in the product(s) line and had great costumer service. Bath & Body Works you are lucky to have such a sweet employee! read more

Sadly all of the Bath and Body Works in the Fresno area have pretty terrible service and employees who are definitely not knowledgeable. I now prefer to do my shopping online at their website since they have flat rate shipping of just $5.99 read more