We hired Garage Door Pro & Automatic Gates for a high-lift door conversion and side-mount opener installation. Their pricing is highly competitive, and their customer service and inspection process were incredibly detailed. They took the time to politely explain exactly what needed to be done. While we experienced a few minor communication hiccups with email appointment confirmations and the initial quote, their team always picked up the phone immediately to resolve the issues. The installation crew was polite, professional, and highly informative. Overall, it was a great experience and we highly recommend them. read more

Garage Door Pros & Automatic Gates - Garage Door Services Near Me - Pleasant Hill, California

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Mike, the technician was great!!! He was very personable, competent and explained the entire job and din the work that was needed without any upselling which is so common with many technicians. I 100% would recommend him and Garage door Pro's for your garage door repairs. The price was very reasonable and lower than other firms I talked to and he was prompt to come to our house and take care of business on the same day we called him. Our door is working fine and we are happy to be back on track. read more

I had a unique garage set up. Shai and Bar were very helpful throughout the entire process to figure out how to best install. Shai provided the estimate and did the install. He was thoughtful, communicative, and made the entire process easy. Their pricing was also very competitive and better than my other bids. read more

This review is long overdue. I initially had Bar and his team install 2 garage door openers and a gate opener over a year ago. He was the only one who said we could/should install the more robust model (due to size of our gate and reliability) and would be able to mount the openers on the inside (so the gates would open into the property vs out towards the street). Here we are a year later...I had an issue with the gate not closing well after some construction. I texted Bar who responded and talked me through some troubleshooting. Got it working again in a matter of minutes. Saved me time and money. If you are looking for someone knowledgeable, reliable, and customer-service oriented, give Bar a call. read more

I just used them for a second time to replace cable and springs. Shai, the repairman was great and professional. He was thorough and attentive. Thanks again Garage Pros! read more

Bar did a great job with our new garage door order and install. The entire process was super smooth and painless. It's a new modern look that now completes our house. We are super happy with everything. Oh, that was 2 years ago at this point, and everything still works perfectly smooth. His team also reaches out once a year or so do do basic maintanence (lubrication etc.) so i feel like we are well taken care of. Thank you, Bar and team for the great products, great work, and great customer service! read more

I'm so glad I found Garage Door Pros. Out of all the quotes I received, they were the most reasonable -- and they didn't require me to shell out thousands of dollars. They came the same day, within a few hours, and magically fixed my garage door when multiple other companies said I'd need a custom replacement. They even offered alternative solutions in case I wasn't happy with the initial fix. Thank you so much, Garage Door Pros! read more

Very helpful and helped us figure out what was wrong. Quick response and very reasonably priced.

Needed a spring repair. Same day service. Very friendly and keeps straightforward. Fast repair.

Travis provided exceptional service and delivered the fastest turnaround I've ever experienced for what initially seemed like a major repair. What began as a stressful morning--getting my car stuck because of a broken garage spring while trying to take my son to school--quickly turned around thanks to Travis. We were back up and running in no time. His professionalism truly made all the difference. Thanks Travis if you're reading this! read more

Garage Door Pros is a company that cannot be trusted. When we purchased our garage doors in 2020, I was assured that the springs were covered under a 10-year warranty. That written warranty was a key factor in our decision to use this company. Unfortunately, when the springs failed this week, Garage Door Pros did not want to honor the warranty as promised. Instead, Bar (owner) attempted to charge me a $69 shipping fee per spring (2 springs), an additional cost that is not outlined anywhere in the warranty documentation (see pic). A warranty is a commitment, and when a company refuses to uphold it, it reflects a fundamental lack of accountability, integrity, and values. Rather than resolving the issue transparently and in good faith, Garage Door Pros attempted to shift the cost back to me, despite their clear obligations under their warranty. This kind of dishonesty and lack of accountability is unacceptable, especially in a business that people trust with their homes and safety. At the end of the day, I was forced to pay $60 for both the springs shipping costs but thankfully not the full $138 that he tried to scam from me. None of this information regarding added fees or warranty activation was written in our warranty or contract. Customers should be able to trust that a business will stand by its word. In this case, Bar (owner) and Garage Door Pros failed to do so. I cannot recommend them, as they have demonstrated that they are unwilling to honor their warranties or operate with the integrity that customers deserve. read more

Garage Door Pros & Automatic Gates - Proof of warranty with no mention of extra shipping fees. - Garage Door Services Near Me - Pleasant Hill, California

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If you're reading this review and thinking about using Bar and his crew to replace or fix your garage door, I can honestly say you don't need to go any further. He is amazing and his guys do top notch work. My wife and I are so happy we chose him to replace our very old and broken door with a brand new great looking state of the art garage door and motor. We couldn't be happier. Not to mention the new door is almost completely silent, weather sealed, and insulated! Back story: Over the course of two years I had over 5 different companies come out and give me a quote for my garage door, I was really putting it off until the door actually broke. Most folks quoted between 5k and 10k, and told me it would take about 6 weeks to manufacture. Then I got a recommendation from my general contractor that I should use Garage Door Pros. Of course I looked at Bar's yelp before I called, and I was actually really surprised at how many great reviews he had. So I decided to call Bar, he was super responsive, courteous, and came out next day to take a look. He even gave us some great recommendations on which way to go, which is not something we got from other folks. His quote was also lower than all of the others I had received. I decided to go with him and was super surprised that when I was ready to pull the trigger, it would only take a week for the door to be ready to be installed? So fast! In the end, we're really happy with our decision to choose Garage Door Pros, and know that if any of my friends need a new garage door I wouldn't hesitate to recommend Bar, not to mention Bar is just a super nice guy and did everything he could to make sure we were completely happy. A+++ work guys! read more

Garage Door Pros & Automatic Gates - New white long panel fully weather sealed and insulated door, we love it! - Garage Door Services Near Me - Pleasant Hill, California

Honest people that I can trust. The repairman came in, identified the issue and told me it's a simple fix. He suggested I fix it myself and if there was any issues to let him know. The fix was trivial: I had to cut the guard tape as it is rubbing when the garage opens. They didn't charge for the visit or anything. I'll keep them as my go to repairmen for garage repairs. read more

Update a year later. We used Garage Door Pros & Automatic Gates to replace and upgrade the motor on our automatic gate. The new system is so much more reliable. Michael did the replacement for us. He was, once again, a pleasure to work with. His communication was great. We are very happy with the new gate system. We had a couple of questions since it was a new system for us and Michael was quick to come back and answer our questions. He also helped us with reprogramming all of our key fobs. These people are wonderful to work with. I would recommend them to anyone needing service with a gate. read more

We had an urgent issue with our Garage doors and reached out for help. Garage door Pros fixed an appointment within couple of hours. Shai,the technician, was very knowledgeable and provided a quick solution. He also proactively inspected other parts and fixed as needed. Overall a great experience and recommended to everyone in need. read more

Appreciate the service Travis gave me. The cable was off and balls on railing needed to be changed. Travis was efficient, kind, and productive. Appreciate the pointers. He also gave me. read more

I had the springs on my garage door replaced back in January by Garage Door Pros and had a great experience then. Fast install, they tuned the system, pointed out maintenance advice, etc. Fast forward to today (five months later), one of the springs they installed broke. It was a manufacturing defect on the spring. Garage Door Pros promptly came and fixed it, they back their work and they proved it. The technician that came out was Travis. He was very courteous, very friendly, and got the job done quickly. Love the fact that they always seem to give your system a once over again to ensure everything is working optimally. Highly recommend this company and would use them again in a heartbeat! read more

My new gate adds convenience and security to my property. I got it mostly for security, but it actually looks great and adds to the visual appeal of my property. Bar the owner was very professional and knowledgeable. His customer service was above and beyond. He answered all our questions, work with our budget, and finished the project as we planned Five stars for their excellent work read more

Garage Door Pros & Automatic Gates - Garage Door Services Near Me - Pleasant Hill, California

Same day repair on a broken garage door spring. Competitive pricing. Michael (the technician who came out) was very friendly, thorough, and answered all of my questions. Definitely recommend Garage Door Pros and will go back to them for future work. read more

Called for a broken spring. Arrived on time and charged price aligned with original estimate. Super friendly and professional technician (Michael) was very efficient and explained how to maintain springs going forward. read more

Travis came out quickly and did an excellent job replacing the spring on our garage door. Very friendly and very professional.

AWFUL! Ruined my entire Business day! I had an emergency with one of my garage doors at my shop that got jammed. I spoke to the owner Thursday evening and he said he would arrive first thing in the morning, gave me a window 8-10am NO Later! I have a business to run and need all my garages open. I called 3x asking for ETA and they kept making excuses and explaining to me about other jobs. What does that have to do with me? You made an appointment to be at my location. I had to cancel appointments with my customers and my place is backed up because of their false information and their terrible service. I can not believe how unprofessional they are! I could have hired someone else. They costed me a lot of money and I lost a lot of business today cause of them! UNBELIEVABLE!! Do not, I repeat, DO NOT contact or attempt to hire these ppl if you are in a bind or in urgency. It clearly is not their priority to be on time! read more

Garage Door Pros & Automatic Gates - One of my garages JAMMED! - Garage Door Services Near Me - Pleasant Hill, California

Bar gave me a good price on premium doors and his installers were fast and precise. Recommended! read more

Garage Door Pros & Automatic Gates - New garage door - Garage Door Services Near Me - Pleasant Hill, California

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My garage door single spring snapped with both my cars inside the garage after 4:30 pm one weekday. I was stuck with no transportation. Called Garage Door Pros and they were able to send a technician out to my house within 20 minutes (of course, it helps to call places closest to your house first but your mileage may vary!). Michael came out, patiently explained my options of retaining my single spring setup (heavier spring tension - garage door out of service completely if it snaps again) vs. moving to a dual spring setup (spring tension shared by the two springs - potential manual garage door operation if one of the two springs snap). I opted for the highly priced dual spring setup (two Benjamin up-charge) for mobility purposes. Anyway, Michael fixed my garage door, checked for correct door operation (the door itself and also when connected to my garage door opener), and gave me some recommendations (WD-40 or garage door lube) to keep my door hardware in good condition. Thanks for the prompt service to get my garage door operational again! read more

Garage Door Pros & Automatic Gates - R.I.P, garage door spring. - Garage Door Services Near Me - Pleasant Hill, California

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Had a great experience with garage door pros and Michael my garage door tech. He was very responsive about letting me know when he would arrive, explained everything in great detail, and also made suggestions on future self maintenance to ensure the garage door stayed in tip top shape. Will use this company in the future if anything else goes wrong with my garage doors! read more

We had a new garage door installed in Oakland, California, by Garage Door Pros & Automatic Gates, and we couldn't be happier! The customer service was professional, friendly, and detailed every step of the way. The lead time was surprisingly quick, and the installation process was smooth and efficient. Their competitive pricing and quality workmanship make them highly recommended And big thank you read more

Our garage door in the townhouse suddenly was not working. The top panel bent and we can't operate the door automatically although manually it was working fine. We called 2 garage door companies , both of them told us to replace the door and said if they fixed it , it would only stay good for few weeks. We felt that we need to get another opinion before replacing the whole door (which is an "easy" but expensive way out), and called Garage Door Pros. We spoke to Bar Levy which is the owner of the company. He was very pleasant and asked us to send the pics of the door panel. After few minutes he called us back and said there is no need to replace the whole door , the door only needed to be reinforced with bars. Also he said he sees this problem all the time , while others will just tell you to replace the whole door , the fix is actually quite simple and way cheaper than getting a new door, plus no headache of dealing with the HOA for townhouse complexes. Bar went to get the parts and came to our home on the same day. He installed the bars and voila , the door is now working fine. He also reset the meter error -no charge. Thank you Bar for such an amazing service! We are so glad to find a good honest garage company in Bay Area! If you have any garage door issues, don't hesitate to contact Bar! You are going to well taken care of! read more

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Garage Door Pros & Automatic Gates delivered outstanding service! My garage door was off track, and a I had broken spring made it unusable. Technician Bar arrived the same day, expertly replaced the springs, and aligned the door quickly. Professional, efficient, and knowledgeable--Bar made the whole process seamless. For garage door spring replacement and off-track repair in Oakland, I highly recommend Garage Door Pros & Automatic Gates. Top-notch service and reliable repairs! read more

Garage door pros saved me again! Michael provided quick and professional services. I woke up to a broken spring on Thursday and gave them a call. Spoke with the owner who was pleasantly nice on a Thursday evening and confirmed an appointment for the following day to get me out of a bind. Michael, communicated 45 minutes in advance to let me know he was on his way, and once he got here, he started work immediately and replaced my springs, lubed the rollers and did a once over on the entire garage door system. Pricing was super competitive and well worth getting me out of a bad situation quickly. The great service was just icing on the cake. read more

The service that was requested was to have my springs replaced for my garage. When I first called and spoke to Bar he was very helpful and informative of the process and what to expect. Once Shai came out he was nice and courteous throughout the service. He was able to answer all my questions and was always having a positive helpful tone and feeling. I'm happy I used Garage Doors Pros for this service and would recommend them to anyone and will continue to have future service if needed from them. read more

From day one we've had great communication. The quote was competitive and customer service was very responsive by text, email and phone! The owner met with my husband to go over the details. Catherine followed up promptly and when the garage door arrived it was arranged for installation with convenient dates to choose from. Eddy was our installer and had two other gentleman with him to install our new door. It went smoothly- they cleaned up after the install and Eddy went out of his way to assist and review the programming of the openers. He also gave us many tips to extend the life of our new garage door and its parts. Our new opener is very quiet and the new garage door is stunning. read more

Garage Door Pros & Automatic Gates - New garage door installed by Eddy and crew - Garage Door Services Near Me - Pleasant Hill, California

Michael was very responsive to my inquiry about a repair/maintenance on a gate that need some work. He was communicative about arrival time and was efficient in getting the job done. He was also honest about what work was needed and performed the necessary adjustments and maintenance to address the concern. Thanks, Michael! read more

I thought getting garage door and a driveway gate opener would be straightforward. I was wrong! After getting 4 conflicting estimates, I decided to contact Bar and team. Bar helped answer my questions regarding Knox gate key switches, placement of an entry keypad, alignment of the gate doors, location of the gate motor, exit options. Whew. The install went relatively smoothly and Bar's team confirmed everything before the actual drilling, welding, etc took place. If you need a team that's thorough, call Garage Door Pros. read more

We've needed their services a couple of times now, and they are always quick to respond and are thorough in explaining what needs attention and why. Shai came to us this time, and he was so pleasant and patient and worked quickly. We have great confidence in him. Also, we call one afternoon and they fit us in the next morning! Great service. read more

Michael from Garage Door Pros came out to replace the garage door motor and springs. After having experienced several other companies over the years, this was the very first time I've received an absolutely PERFECT service. Michael was incredibly knowledgeable, courteous (answered all my question, perhaps too many questions) and took the time to get the job done perfect! Never been so impressed. For all future garage door issues or replacement, I'm glad to know that I'll only have to call one company, Garage Door Pros. And, of course, ask for Michael. read more

I'd give Michael ten stars if I could! This is the second time this team has come to service my garage door. The first time was two years ago to replace a broken tension spring (no problems since!). This most recent visit was to do general maintenance on my garage door and trouble shoot the safety sensors. The team is responsive and trust worthy. Before deciding to have them come out, Katherine walked me through how to trouble shoot the problem myself so that they could save me money from coming out to do a diagnostic. After we went through all the troubleshooting steps we decided to have them come take a look. They were able to figure out the issue, replace the needed wires to get the sensors working again. I also love their approach in talking you through the steps, helping you understand how it works so that you can learn to maintain the garage door yourself. read more

We are absolutely in love with our new garage door. I just can't believe what a huge difference it makes on the house. It literally looks like a brand new house ! Garage Door Pros was responsive from day 1. We didn't have to wait too long for an appointment. We received the door sooner than anticipated and the guys were professional and came back for the trash as promised. Awesome company. I would definitely recommend. read more

Garage Door Pros & Automatic Gates - Garage Door Services Near Me - Pleasant Hill, California

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I would strongly recommend garage door pro for garage service . Mr. Bar the service guy came into my garage and after inspection he gave me option to repair old one to save money or install brand new garage door opener . He is very nice guy and explained me many things about the new door opener . His installation was quick and clean, everything works perfectly once done! read more

One of my rollers on my old garage door recently broke so I've been looking around for a good company to replace the garage door. I wanted to take the time to write this review (even though I haven't signed with anyone yet) because of how impressed I am with Garage Door Pros and specifically Catherine who helped coordinate with the tech (Edan) on the time window of his arrival. Catherine was very informative and kept me in the loop while Edan was very knowledgeable and very professional! He even did a temporary fix of the roller on my garage door for free! I am very pleased with my interaction with Garage Door Pros. read more

I had a very pleasant experience with Garage door pros 2 years ago when our garage door was not opening correctly and I called them. It turned out it was out of adjustment. I was provided with a free link to a video to see how to fix it with no charge. I said at the time I would call them if I had any garage door issues in the future. Today, after 2 years the spring on the garage door broke. I called them, Ben (very nice young man) came and fixed the garage door for a very reasonable price. He was friendly, professional and fair. I recommend their services very highly. Trust is very important and they have earned mine. Thank you Ben, thank you Garage door pros. Fred read more