Dave and his team are the best. I had a job that was urgent but not too large and they jumped on it. They were easy to work with, timely, fairly priced, prompt, and accommodating. Dave's crew headed by Juan did excellent work and were awesome! I'd hire Bay Area Floors again in a heartbeat. read more

So I'm giving Bay Area Floors 10 stars! From the time I walked into their store it was a customers dream. Robert who came by to check out the job was easy to communicate with and new his stuff. Robert had a quote for me with in 3 hours! I had four different floor companies come out and 2 never got back to me. And I never had a problem getting ahold of Robert. The craftsmen who actually installed the Luxury Vinal Planking, Angle and Nicholas were the best I've seen in a while. Showed up on time just like they said they would. I was in the trades for over 30 years and did finish carpentry and they are top notch installers. No complaints and for me it was a god send. So look no further than Bay Area Floors. Thanks a lot Bay Area Floors and God bless. Anthony Garibay one satisfied customer. read more

James and Edgar and the rest of the team were great! Even tho they didn't have the tile floor that we were looking for, they helped get a great price for it and arranged delivery too. I had them put in NuHeat wired floor heating and they worked with me to get the best pattern for warm feet. The installation team was quick and efficient and the job was done really well. read more

Courteous, clean, knowledgable...overall EXCELLENT! Highest quality...even finished our project AHEAD OF SCHEDULE! Thanks Robert, Ralph and Matt! Bay Area Floors is the BEST! Ed & Annie P. read more

Bay Floors is the best. I was referred here by a family member and a real estate agent. Dave is so personable - his bids are really easy to understand and he gave us options with and without all the stairs. Steve did our floors downstairs and the stairs. They turned out amazing. Then we decided to have the hall upstairs also done, and Jaime and Jesus got it done in one day. Everyone in the team is so positive and easy to work with! I highly recommend Bay Floors! read more

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My new vinyl flooring is fabulous! Thank you so much for the great service! The demolition guys were careful and considerate. The installers were fabulous! They were very careful with all my furniture as they moved things about. I am so pleased with the service. I feel like I have a whole new home. Thanks guys! You are my heros!!! read more

I am so happy with Bat Area Floors & the installation process! Both Angel Nickolas (the installers) were fantastic! Thank you ! Julia Johnson read more

My wife and I walked in just to look at flooring after putting it off for years. Robert was so kind, patient and knowledgeable showing us many options in wood and luxury vinyl plank. We settled on gorgeous prime Brazilian hardwood plank and love it! From start to finish Robert answered our questions, addressed our concerns, and came to the house several times to discuss the project. We stalled for a few months after the quote and Robert never pushed, just answered our questions as it was a huge commitment of cost and time for us. When we finally wanted to move forward we gave him a tight timeline to install (we were leaving town). He made it happen and came the first morning to meet the installation crew and go over the whole project. The installation team was very nice and left the house spotless after what must have been a dusty removal of our old wood and carpet. We came back from our trip to gorgeous floors! We are so glad we chose Bay Area floors and Robert. We did not want to trust such a big commitment to a "big box store"! read more

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Bay Area Floors, and in particular David, was great to work with. They took up carpet and installed vinyl flooring in 3 rooms. They gave a clear and detailed estimate, helped us select flooring that matched our other rooms (and that was Greenguard certified to be more environmentally friendly), and did the entire install in just two days. Bay Area Floors came highly recommended from a friend, and they didn't disappoint! read more

Bay Area Floors did an amazing job installing laminate flooring in my home. Tom and Cathy made estimate and selection of product a breeze. The whole project from beginning to end was quicker than I thought it would be. Jorge and Alex are miracle workers taking my floors from super funky to super fabulous!! I highly recommend Bay Area Floors and will be using them again for any of my flooring needs. read more

Bay Area Floors is a great outfit! They have a great selection. Dave Montanari was a pleasure to work with. Rubin did a wonderful installation! read more

Dave is the guy to go to! I called and got a quick response from him and came in and my piece was already waiting for me! Amazing customer service and Dave looks like he knows what he's doing and he's super enthusiastic about his job. I ordered some flooring from another business but I regret it now knowing I should've came here for the quickness. They also have the warehouse available to check for products you need! They closed the warehouse early today but Dave was able to help me get the piece at the warehouse right away! Thank you Dave!! If you ever need your floors done or need any opinions whatsoever Dave is your go to guy: quick response, excellent customer service, and overall great! Always has a smile and didn't make me think for a second he didn't love what he does! read more

David and Ruben did such a great job for my small business My walls are all at odd angles and they did such an incredible job making everything look seamless They were fast and reliable, would hire them again 10/10 read more

Robert was incredible to work with from the very start. The whole transaction started with Robert coming to do a consultation on a Sunday. He made me feel confident about my choices and decisions whereas other companies that came out to do quotes seemed resistant to the work. Despite some hiccups (to be expected during covid times) Robert and his team really went above and beyond to make sure I was happy. He was extremely communicative and responsive via email, text and calls. I had my hardwood floors refinished and new tile installed in the kitchen. Jan and her team did the tile and I'm so pleased I can't rave enough. The quality is impeccable and I'm so happy I went with Bay Area floors. read more

Bay Area Floors - Concrete tile install - Flooring Near Me - Soquel, California

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Bay Area Floors were great. They did the job fast and professional. Frank is responsive and very helpful. Our Kumon of Scotts Valley looks awesome. Highly recommended. read more

Bay Area Floors - two chairs facing each other - Flooring Near Me - Soquel, California

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A quick shout out to Frank and his approach to business. I have referred countless people to his store and the feedback is always 5 Star! The entire crew at Bay Area Floors takes pride in every step they take- from when you first walk in the door (the greeting) to the post sale confidence with the finished product. I would give them a 6 Star if possible. Their products are top notch and they will bend over backwards to assure any job (large or small) is done right! read more

I had luxury plank vinyl installed in two rooms. I was very pleased with how it looks overall. This stuff has come a long ways. Looks very similar to solid wood flooring at a fraction of the cost, and is waterproof--a real advantage over wood. I think once all the furniture is installed it will look like wood. There were a few glitches with trim pieces and leveling of one of the floors. These were resolved to my satisfaction quickly. The installers were pleasant to work with: cheerful and didn't play loud music. read more

The whole experience was great from selection of flooring to finish. Installers, Angel and Nickolas, were amazing. Very skilled and professional in every respect. Would highly recommend this business. read more

Bay Area Floors-one good reason not to support a "local business". Poor quality workmanship poor quality product... They installed a "solid core vinyl floor " product; leaving 1/2 inch gaps at each point the old floor had mated with the built-ins, door jams, counter island; then attempted to cover it all up with 1/4 rounds... The new floor surface was scratched up within weeks of normal use ... Their answer was " it's the floor you chose"... read more

Bay Area Floors - a finished job... - Flooring Near Me - Soquel, California

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We had all carpeting and wood floors replaced in our home. In addition we replaced the linoleum in our utility room with Aquarius luxury vinyl tile. All of the products were first class. The demolition and installation was done well with no damage to our possessions. Robert who was our customer service liaison communicated extremely well. We are very happy with Bay Area Floors. read more

Are you on Yelp, looking for THE flooring experts in Santa Cruz County?? Look no further! this is my second time working with this solid team of flooring *experts* - everyone needs to know about Bay Area Floors here in Capitola!! Dave came out, we talked about the space, the lighting, the darker wood floor, my furniture colors, the paint colors, & the lightness of kitchen cabinets in the house- I basically asked him to choose the carpet for me within a price range~ as he'd done it in my last house and when I was selling it recently I had received so many compliments in the carpet and color there- I recently moved, so Dave and his Wonderful Team of installers just now worked there magic again! Jesse and his brother have been installing carpet for forty years! The way they all work together, to the guy who drives the roll of carpet out, and picks up the excess pad & carpet remnants! they had guys come out and help move the furniture in/out of rooms- they worked with my pets, neither ran outside.. they communicated about important aspects, everything is back in place and stunning ! I am so grateful to experience this level of expertise and professionalism in my home- again! and they are consistently providing this level of service, and frankly take pride in what they do! it shows ! Thank you, dear Dave and Jesse, and every one of your team! You are sparkling GEMS!! read more

I wanted new floors throughout my home, and new kitchen counters. I was referred to Frank at Bay Area Floors by a real estate agent. I thought, "Support my local business owners," and decided to hire Frank and his people. BIG BIG BIG mistake! Frank bragged repeatedly that his business has a 5-star rating, but my $25K didn't qualify for 5-star work in my home. Frank's people gave me damage done to my walls, cabinets, and furniture, and I had to refuse the installation of damaged materials. I'm still finding large gaps and holes in the flooring they installed, along corners and in closets. I also have uneven floor board gaps at both tubs and the sliding glass door. The service by the foreman, Steve, was horrible as well. When I had the audacity to question him on his corner cuts in the floor boards (1/4" gaps), he got a really pissy attitude, and said that the cuts are made perfect with caulking. He never came back after that day. When I questioned Frank why the foreman walked off the job, Frank's excuse for the lack of communication was that he was coming down with a cold. And the caulking did not make the corners of the floor boards look good. It looks like dried caulking sunken into 1/4" gaps. I also had to wait over a week for my job to get completed, from the day they ran out of flooring material. But, it was a real issue if there was any delay in my final payment. I wasn't going to do any review, but here I am, 3 months later, still finding poor workmanship. This is my home, where I have family memories and where my husband and I live. Frank at Bay Area Floors gave me the absolute worst experience I could possibly have with a flooring contractor. I didn't even do a final walk-through, because I couldn't bear to have him back in my home. read more

After a happy install of oak flooring throughout my house I returned to Bay Area Floors to have them do my kitchen. Once again workmanship was excellent, pricing was competitive, and the finished product was beautiful (I selected Adura Max Porcelain vinyl planks). I would gladly recommend Frank & company without hesitation, and for me these guys are a two-time winner. Kudos. read more

We had a great experience with Bay Area Floors! Dave was friendly and prompt (estimate and install within 2 weeks!). Ralph and Matt installed our floors and were also courteous and efficient. Highly recommend! read more

We went w Bay Area Floors to put LVP in our home. They came highly recommended from our realtor as well as former landlords who used them for a hardwood install in their home. Frank Vickner (owner) and office staff were very responsive so no complaints there. But the install job is pretty shoddy for what we paid. Couple of Boards are too short on part of the stairs, they installed a board with a chip in it, and theres a seam that is uneven. The uneven seam they came back and tried to fix but failed. My wife and I believe that perhaps we didn't get a good work crew bc our job wasn't a big expensive job ( tho it was expensive to us!). They did send a guy out to look at the defects but as he was putting some putty down on the uneven seam, while telling me how careful a craftsman he is, I had to point out several places where he had smudged the baseboard and floor. We just decided to live w the defects and chalk it up to a bad experience. Sorry to say but cannot recommend Bay Area Floors read more

These folks have been consummate professionals from the beginning. They showed us floor samples that were beautiful and also fit the kind of wear and tear that we needed. They came over promptly to provide an estimate. A short time later they started the job and finished ahead of schedule. They kept in contact with my husband the entire time to update him. They did a beautiful job! The owner's son came over to do a walk through with us after, and he is very knowledgeable. He is so nice and we are very thankful he was the foreman on the job. We can't wait to do phase 2 of the project! I'd recommend this awesome company to anyone! I would like to add that at the walk through there were a couple minor things we wanted changed including the color of the trim around a staircase, our bathroom door filed down a little so it would close over the divider between two floorings, and we decided we didn't want accommodation for closet door dividers in two bedrooms which required a change out of some of the new planks. The owner's son (Can I say again how amazing he is?) assured us he wanted everything to be exactly as we wanted. He said they were very busy this week but would fit us in to change out these things. I told him to take their time and get to us when they weren't so busy. Two days later I come home and everything is done, absolutely perfectly. These people are top notch and their work is meticulous. They treat their customers like gold. Way to go Bay Area Floors! You all are so awesome! read more

Great service, and selection! I highly recommend this company for your flooring needs! Thank you Bay Area floors!

I appreciate you reaching out to apologize. I'll bump up my rating to a 3, communication is a big part of the service you provide. To clarify for others - my review is only based on an unfortunate error with Bay Area Floors' communication. My review is not based on the quality of labor they provide. read more

Great selection, and helpful in the store. Once we knew what we wanted, it was easy to schedule installation. The guys that came to our house to install the carpets did a fantastic job. They stayed late to make sure the job was done and worked really hard. They were highly professional and we are very pleased with our new carpets and vinyl!!! read more

After what seemingly felt like endless research on floor installations in Santa Cruz county, we stumbled across Bay Area Floors and directly worked with the owner Frank. He helped us with several options to fit our price point, and suggestions on laminate. He provided samples for us to see in the context of our home, and was patient in allowing us to take as much time needed to pull the plug. Frank had Angel and Nick work on the installation and they were fantastic! We had all floors but the bedrooms done in our condo, and Angel and Nick were both professional and efficient. Floors were completed in a day! They stayed behind and provided us tips on how to pad the feet of our furniture, and we greatly enjoyed their beautiful work and professionalism. All in all, these guys worked magic, and we areTHRILLED to have our old carpet replaced with the gorgeous flooring. Thanks again Frank and team! read more

We worked with David on getting new flooring for our condo. He was fabulous. And VERY patient. After several delays with our project, he had his crew come in and they took care of everything. The floors look great. I would work with him again in a heartbeat. read more

I was looking for a flooring contractor who would install a floor for me 1) on my schedule 2) for a reasonable price 3) is not a "big box store" driving out the local small businesses. This small business was exactly what I was looking for; personalized service, and decent price. I paid just slightly higher price than was available, but my goodness, have you seen the Yelp reviews here? The installers were absolutely seriously superb craftsmen, and nice people to work with as well. I felt like family. I was treated with complete respect from the owner, the bookkeeper, the store keeper guy, and both installers. I have the absolute perfect outcome. This is what honest people do when they are in business to serve their community members. Thank you Frank and everyone at Bay Area Floors! read more

After nearly a two year search for the perfect flooring materials and installers we went with Bay Area Floors. I have to admit that I am a bit OCD and Frank Vickner (owner) and his crew made sure that I was 100% satisfied with the floors. We ran into some issues with my very complicated job (uneven surfaces/rebuilding of stairs). They came back a few times to fix some things that until I was completely happy with their work, even to the point of special ordering extra products (wood colored calking). I did end up with perfect bamboo floors in three rooms, installed by a dependable, reliable crew that always left the work area clean. I highly recommend talking to Frank. He will come out and give you his expert advice. Also, the pricing was very fair. Local family run business. read more

We came in to bay area floors to inquire about sheet flooring they have after no success from other stores. David Montanari helped us out and really made the experience a positive one. He was able to answer our questions and show us some floor samples. For sheet vinyl needs, I would highly recommend checking out bay area floors! read more

We just had Gaia LVP installed by Bay Area Floors and we love them. David sent his team of Angel and Nicholas and they knocked it out of the park. They did a great job taking care of all the details. read more

I feel bad i have not done this before. We had a our floors done over 4 years ago. They did a great job and in the time they said they would. The crew that was at our house was also great. We got the laminate in most of the house and has worked great for us. We were referred to them and so now i want to pay that forward. read more

Professional and experienced - Our total experience was 5 star with Bay Area Floors. Robert Hodges was our contact and PM, he is great to work with, top notch communication and follow thru. Our Installers were outstanding craftsmen, professional, courteous, and clean. Robert and his team installed hand scraped 3/4 hard wood oak through out the house with new carpet and pads in the bedrooms. Our floor is beautiful, we have received many complements. I recommend Robert and Bay Area Floors and will use them again. read more

Dave at BAF came out and inspected the job, set me up with the installers. Took a few visits to finish the job and it turned out great. I would and have recommended this business several times, Rich Tedrow read more

The person in the store was very professional and helpful when I picked the wood floor I wanted. The installers did amazing work and they were polite, considerate, nice and professional as well. I needed floors on a very short notice and they had them delivered to my house the same day and the installers also came out on the day I asked for help. The quality of work was above expectations. Highly recommended them and will use them again. read more

So thankful for Frank and his crew! They stepped in while I was preparing my house for sale and found time to redo my entire basement flooring, as well as carpeting my stairs, on a Saturday. They even moved my furniture and painted the baseboard at no additional charge. The work was flawless and the crew was polite and friendly. Highly recommend! read more