I broke my wrist almost a year ago & was refered by my surgeon, Monica Coughlan at Palo Alto…read moreMedical Foundation. I had three plates implanted & three subsiquent surgeries to remove each at different times. Sally Mayson, my pt was wonderful; she is very patient & explains things to you & answers any questions. We had fun each visit over a little small talk & she always made sure everything was going well. Parihan, the ot, was equally nice, showing me different ways to of doing things while my wrist healed. Patrick, the home health aid, was wonderful; coming a couple times a week to help me shower; he is very thorough & another wonderful person. I was discharged this past Monday from program alltogether & wholeheartedly thank everyone for heolping me get to full recovery. Keep up the good work guys.

My surgeon ordered home nursing post-lumbar fusion surgery & a four-night hospital stay. First time…read morefor this type of care; I scarcely understood the rationale or what to expect. (We'd had hospice support for a parent many years ago, but under very different circumstances.) I've had five visits in the two weeks since I've been home; I am VERY impressed and grateful. Beyond checking and re-dressing a large incision, the nurses have meticulously monitored my pain levels, meds and basic health indicators. They've been patient, kind and communicative. The peace of mind this has afforded my wife and me is incalculable. Huge shout-out to my care providers!

I got superb help from this company after emergency head/brain surgery. My two PTs, Joan and Guy…read morewere excellent, not only in their Physical Therapy skills, but in their understanding of illness and recovery patterns and strategies for getting healthy in body and mind. I felt that I got a very tailored and efficient set of exercises, not a laundry list. The office staff was uniformly caring, responsive and also expereinced. They helped me get the home services I needed.

I am very impressed with the care we got for my Mother. The efficiency and quality of care was…read moreexcellent, the Occupational Therapist Paula and Physical Therapist Guy were both amazing people. Guy has decades of experience and he got my Mother standing up on her own again,truly amazing .Anyone would be fortunate to get these people to help them.Also, Chris is a very compassionate person, who is the coordinator, he explains the process so it can be understood by the average person. The Nurses that came to the home were very professional as well.

Really appreciated the service and care provided by Ultimate Homecare Services. These guys were…read morefriendly, responsive, and made a huge difference in my mom's recovery.

ULTIMATE HOMECARE SERVICES ARE THE BEST!…read more I cannot express enough how special the team is at Ultimate Homecare Services are. For me, being faced with home hospice care and not being sure what to do about anything, the professionals at Ultimate Homecare helped me tremendously. Siteri approached my family's situation with tremendous care and calmness. Siteri introduced my family to Leba who worked with my family during my father's hospice care. Leba is absolute perfection. She helped me support my father's care with her guidance and expertise. Her guidance was paramount since I just had no idea what to do. Their experience and amazing compassion was extremely helpful and put my mind at ease almost immediately. My family's situation is nothing new, but it was new to us. Without Siteri and Leba helping us in extremely short notice, I do not know what we would have done! I cannot say enough good things about this team. I am so very happy to continue to use their services to help my mom have a better and easier life. Thank you, Siteri and Leba for EVERYTHING you guys do! Stacy Fox

Highly recommend. My Dad has stayed there multiple times and experienced great service from their…read morephysical therapist Erick. Also, shout out to Rosa who is incredibly caring. Having been at a high end skilled nursing facility by Stanford I can say if your loved one needs PT this place offers the best. They well prepared my Dad ,Fred for his return home. The staff followed up with me after he was released to ensure he was getting the proper home care. Thanks Team Carlmont Gardens

The staff are very hardworking and courteous here . I came to take a friend out and help out .read more

FANTASTIC is an understatement! These folks have cared for my loved one for over a year. The…read morecaregivers can do anything/everything needed and he is so happy living at Kensington. He really enjoys their outings and approach to memory care - it's like a resort for folks with cognitive issues. Kensington staff have made it possible for me to live my life while they handle the day-to-day care my LO needs. Dementia is not easy, on patient or family, Kensington staff, support and care have been amazing. We had falls - all were handled with careful attention to his wellness, disclosed openly and honestly with me. A couple falls meant EMT's or a hospital was necessary but no falls resulted in any significant injuries. I suspect falls for elderly, fragile, dementia patients with poor mobility are to be expected. Kensington always called to let me know what happened and made recommendations to prevent it in the future. They gave me ample opportunity to state any concerns too. I've found Kensington food is always great - fresh, tasty and as much variety as he wants. WOW, the deserts are his favorite. ;-) He loves the 'mock-tail' parties with music, dancing and singing. I have found the incentive for all community members (staff, residents and family) to participate in activities very high. I know if my LO doesn't join an event - it's his choice to have some down-time and not be 'made-to' participate. It's his life and this disease takes its toll in many areas - he isn't the person he used to be but he loves his Kensington lifestyle. Recently he told me, "while he can't remember much", he's "pretty sure that Kensington is the nicest place he's ever lived". With all the bad days dementia gives us that one little remark was my win for the year - I hold it very dear and I know that Kensington made it possible. I can't speak all aspects of the one-star review BUT perhaps their loved one needed that one-to-one additional care they are now purchasing with the cost savings at the new facility - each resident is an individual. I read their happy review of their new home and I am thrilled they found a good fit for their LO. I think the Kensington staff seem well compensated and well qualified since we experienced no real turn-over and they are always happy to work with us. However, I too "butted-heads" with some nursing staff. I would fault Kensington with failing to identify those staff members who should not interact directly with family or LO's. Working with 'raw', stressed out families (forced to watch a painful decline) is not in every staff-members toolbox no matter how eminently qualified they are for their day-to-day responsibilities. Kensington is not inexpensive but I would say they offer value. Yes, more costly than other national memory care facilities but I would say marginally more than equivalent facilities. Kensington is new, modern, their care-giver to resident ratio is very low, it's a very active lifestyle for those with cognitive issues. My LO complained often about his last facility (more about 'being in' memory care than their actual efforts). He does not complain about Kernsington or the staff which are always happy, friendly, and genuinely welcoming.

Worst experience imaginable for dear family member. If you wish to put your loved one in a fancy…read morememory care on the outside place, and just live your life with relief your loved one is 'semi ok' without updates then definitely go here. One star given for cleanliness of areas and room, and some very kind staff. This is surface level, however, as LO did not receive care consistently and staff did not have training to do most of the basics. The staff will be attentive on the surface, on day one, then vanish. Management will be all supportive if you keep your mouth shut and any updates will be sporadic, not truthful, inconsistent and sadly, non supportive. Senior leadership lacks oversight and you will be gas lighted on multiple levels. The price is sky high and you do not get what you pay for. Food is good if you order off menu vs vats of food specials. Sadly, they simply do not care much for residents as evident on multiple visits and their motto of caring for your family member like family is not factual. Avoid this place.

I visited a friend at Webster House Health Center frequently for a few weeks, recently. The nursing…read morestaff was great every time I interacted with them. The entire staff is very caring, attentive, and knowledgeable. I appreciate all of their service, working an overall very difficult job.

Tv blaring all night as I couldn't turn it off. Room was freezing as a short term roommate…read moreopened the door to outside and staff didn't see fit to close it. Even after I signed a form recognizing that I was self releasing against medical advice,an employee twice tried to physically block my exit, almost causing me to miss my uber. This place should be investigated by the state

My mother has been a post acute patient for just over 2 weeks after a short hospital stay and…read morerecommendation that rehab would be needed to get her stronger and back on her feet. Our family discouraged us from this place because it is an older facility and it seems there is a mix of physical / occupational therapy and longer term care patients (it is true). What I found was a caring staff, smaller set-up and nice group of patients to help mom transition to what might be a new path for her. Mom has vision, hearing, short term memory and now physical weakness and she likes the place. I have found that when I want a modification to her care (later bed time, that I would do mom's laundry, to review the list of goals for her physical abilities) the staff is quite willing to accommodate. Mom may not fully get back on her feet and we might need long term care and Devonshire has been a good staging area to determine what is possible. Mom's room mate has be so patient with mom and her short term memory issues. The grounds are nice and it is possible to have our visit out in the courtyard which mom likes. Devonshire is not for everyone but for my mother's needs it has been a God send for our family.

My father recovered at Devonshire Oaks for over a month following a heart attack. At 96, the…read moredoctors didn't give us much hope for his recovery/betterment, but with the combined care of both our family members visiting almost daily and the Devonshire staff he left there happy and strong enough to manage his daily activities with minimal oversight. What sets Devonshire apart from other facilities we've witnessed is the relaxed, but responsible set up: not too many beds, nurses/staff were kind and responsive, no overly rigid rules on visiting hours and it made our family's participation easy & welcomed at a very stressful time in our lives. The other differentiator was the food - they generally cook well balanced meals, especially at dinner. The fillet of fish with a tomato puree topping still stands out in my mind. Thank you Devonshire Oaks!

Patricia helped before and After my hip replacement. She…read moreorganized the safety devices in my apartment and set me u with excellent home care and therapy providers. She also helped me at the rehab and hospital. I recommend her.

Maxwell's provides its senior care clients with close attention to their evolving needs and finds…read morecreative alternatives when care choices become ineffective. Patricia, as principal at Maxwell's, is conversant with the inevitable arc of dementia and suggests new solutions that help keep older family members in their home as long as possible. I found her especially helpful during emergencies when quick responses were necessary, and in ascertaining the need to change facilities when a loved one was not thriving. Patricia is assertive to a fault in advocating for the patient, and has assembled a crack team in Apryl, Shawna, Barbara and Bob who fulfill distinct roles and balance out the team. I can highly recommend Maxwell's.