We had a line blockage on Thanksgiving Day that forced us to relocate our entire 16 person dinner…read moreto my sister-in-law's place in the next town over. We subsequently had our line hydro-jetted by another company who provided a quote to repair a partially collapsed section of the line. The quote was high enough to warrant two other quotes, one of which was Advanced Trenchless (AT). I decided to choose AT for several reasons: first, they provided the Goldilocks quote that was not too high but not questionably low like the third quote; second, they narrowed the scope to just the collapsed part, not the whole section of crawl space behind it as the first one quoted; and lastly, I got a call from Ryan, one of the owners, who explained the unknowns and also confirmed that a permit was required, which the last quote omitted. Also, he was willing to accommodate my schedule after the holidays. As others here have noted, AT's team are true professionals. They showed up first thing in the morning, were prepared, polite and zeroed in on the exact location that needed to be addressed. I hovered some to try to understand the mysteries of outdoor plumbing, learning that work done on a past remodel was not done properly. The fix was quicker than I was expecting. Everything went smoothly, including the Central San inspection, before they closed up the space around the new pipe and cleanout, leaving everything tidy, even putting back a section of shrub that needed to be moved. Can't ask for more than that. Anyone in Lamorinda looking for quality plumbing and septic services should consider Advanced Trenchless. You can trust them to take good care of you in a timely manner at a fair price.

Advanced Trenchless responded quickly to our request for help on a complicated sewer lateral…read moreproject. Jordan was great at diagnosing our current situation and explaining the work that needed to be done. We'd happily recommend them for big or small sewer lateral jobs.

These guys are truly professionals. From start to finish, I was very impressed with their team's…read morecommunication, planning, problem solving, execution, and dedication to completing the job right. When Carlos came to get an understanding of the job, he immediately stood out as having a deep understanding of what was needed to accomplish my goal. My job was small but a bit complex, pulling 2 conduits 80ft underground through a shared driveway, with a lot of slopes and tree roots involved. He thought about everything and came up with a plan and provided a clear price estimate on the spot. After getting 3 other quotes, TrenchFree had the most compelling one, both in price and plan to get my job done. They were flexible in scheduling and worked with me to fit their job into my overall backyard project timing-wise. Armando came out the day of work and again he was very professional, detailed, and made sure everything looked correct before the actual drilling began. He took the time that morning to double check 811 markings and even my private lines to ensure no utilities would be in the way. The job took a bit longer than anticipated due to the ground being filled with roots, but they kept going at it and finished the job in 2 days. I can tell it was a very physically demanding job and all the workers I encountered, Miguel, Pablo, etc were very courteous and made sure to clean up and leave everything in good condition before leaving. Overall, I am very impressed at the outstanding job they did and would definitely reach out to them again for any underground drilling work. Thanks again.

Installed a 2-way sewer cleanout. These guys are great: -…read moreThey tell you what work you do *not* need. Always a plus. - They do a complete guided tour while they are doing the work, and explain everything step-by step. It's quite interesting. - They are really fast. They did the cleanout install in under 3 hours. - They have good schedule availability; They came out within 2 working days. - They use an SMS-based scheduler that streamlines the booking and scheduling process. Very convenient. They are tech-savy. - They have top-of-the-line professional equipment. Always a plus.

I rented the luxury bathrooms for an event and they were awesome! I coordinated with Gerardo and he…read morewas quick to respond, provided reasonable pricing, and overall excellent customer service! The drop off and pick up was easy and smooth. We received so many compliments how convenient the bathrooms were!! I will be using them again for future events!

Highly Recommended company. They have the best pricing. Great Company to work with. Best in town.read more

I recently purchased an under-sink reverse osmosis water filtration system and needed it…read moreprofessionally installed. I had used Letts Plumbing in the past but had completely forgotten about them until I asked a friend at Standard Plumbing for a recommendation after receiving several installation bids. He immediately told me to call Letts Plumbing. Mary promptly returned my call and scheduled someone to come out the very next day. The plumber who arrived was extremely experienced and had installed many of these systems before. He quickly modified the drain connection without any issues and completed the installation efficiently and professionally. What really stood out to me was not only their expertise, but also how friendly, respectful, and professional everyone was -- from the office staff to the plumber himself. On top of that, their pricing was significantly better than the other bids I received, which saved me a considerable amount of money. Letts Plumbing has absolutely earned our trust, and they will be our go-to plumber from now on.

We had a clogged bathroom drain and emailed Lett's Plumbing first thing in the morning. I received…read morea call back shortly thereafter, and they had Jeff at our house in less than an hour. Jeff quickly diagnosed the issue and cleared the drain. It turned out to be a hairball clogging the pipe. Unfortunately, I can't blame my husband for this one since he's bald. We were very happy with the prompt response and professional service. I would definitely use this company again and highly recommend them!

Totally overpriced( actually sent me two different quotes for two different prices on the same day…read more I think they just make up prices as they go!) totally inconsistent information. I used him a month ago. They not only overcharge me beyond what they estimated they were over double that and said they had to do a bunch of extra work that I did not authorize! I actually met the owner at my site because of the inconsistencies and he continued to give me inconsistent information beyond what his technician gave me so I have no trust in these people at all and I will never use them again. I found a completely legitimate service for a third of the price by a friend recommendation.

Very prompt and great service. We were in a pinch and they totally helped us out. If you're…read morethinking of looking for a reliable waste service look no further.

I'd been putting off getting my mom's kitchen sink fixed, which had been leaking (I had tried in…read morevain to DIY fix it). Then her hot water heater broke. I've had mixed success finding repair people on Yelp in Berkeley in the past. But I posted a repair project and Sergio with Z & Z Plumbing replied in minutes. He and his team were absolutely fantastic. I was at work in SF but he kept me posted via text the whole time. And, most importantly, my mom couldn't have been happier with them and their work. They are incredibly reliable and I'm extremely grateful to have found a company I can trust. We will definitely be using them again for any future plumbing repairs.

Excellent service all around from the welcome and responsively with my call to Vince and Ivan…read morecoming out the same day as a team and thoroughly assessing a complicated water line problem, to solving it. These folks know what they're doing, are kind, efficient and effective. Highly recommend !!

I noticed a faint gas smell every time I opened the cabinet door next to the oven. It would go away…read moreafter a moment, but I didn't want to take any chances, so I called and spoke with Janet. She quickly scheduled an inspection for the same day. Jesus and Alejandro arrived and were polite, courteous, and professional from the start. They walked me through everything they were doing while diagnosing the issue, and sure enough, they found the leak. They left briefly to pick up the necessary parts and came back to complete the repair. Throughout the entire process, Jesus kept me informed every step of the way--no surprises at all. They also left our home just as clean as they found it, which I really appreciated. This was my fourth time using Concord Rooter and Plumbing, and once again they delivered excellent service. I wouldn't hesitate to call them again for any future plumbing needs.

Jesus was friendly, responsible and respectful of my home when he came to fix my toilet. He…read moreimmediately diagnosed the issue and fixed it just as quick as he came. I'll def hire them again .

The team at Avalon help me with on of my first plumbing project that I needed to do to get my house…read morein compliance with the city. After calling several different plumbers that seem to not be aware of what I was asking for Avalon knew what I was asking for right away. Did not charge me for coming out to quote me for a major project. Super helpful with explaining the process of how they have to work with the city, pulling permits, even coordinated the utility company to come out and get my certificate for compliance. #Cadillacservice Will be definitely calling them for other plumbing needs for my new house

We had been using a different plumbing company who had their whole admin team turn over and…read moreunfortunately their customer service and responsiveness tanked, so we reached out to Avalon in a bit of a pickle. All of the plumbers we've worked with have been knowledgeable and great, and Regina who answers the phones always gets back to my quickly (noting they do not provide 24/7 emergency services - but that's clear on their website and they tell you upfront). They've descaled our tankless water heater, double checked how it was set up by the previous plumbing company, connected a tub overflow drain that was just draining into the space between floors and dripping down out of a heating vent to the first floor (aka it wasn't ever connected when the tub was installed before we were involved), and more. I also really appreciate how their staff is willing to take the time for me to watch them and learn - I knew nothing about plumbing and have learned so much. They also have taken ownership of some small mistakes - just stuff like once someone came out to I thought descale our tankless water heater but he thought he was just assessing it - and they didn't charge me for that visit and came back as soon as it fit into my schedule. Since things like that happen and everyone is doing their best, I really appreciate companies like Avalon that just say whoops sorry, let's see how we can fix this. They also all are totally willing to wear shoe covers and masks when inside our house, are tidy and communicative, and just generally nice people to be around - which we haven't found to be the case with all other companies in this field. I recently left a slightly panicked message overnight about a possible gas leak (not being sure who to call - turns out the gas company was actually who I should call and they responded quickly) and Regina called me back right as they opened the next day to check in even though my question was outside of Avalon's scope. That's the kind of company they are and that's why I definitely recommend Avalon Plumbing whenever anyone asks me for a recommendation - they're great!