For the first time, we decided to rent ski clothes instead of buying and we couldn't have been…read morehappier. It was very cost effective and IMO it works incredibly well for families with growing children. We were going in a last minute trip and I was able to find everything I needed for a very reasonable renting price and just needed to spend a few minutes inside the store. Staff was super helpful guiding me through the process. This is my favorite Sports Basement location. Highly recommend!

I unfortunately didn't take any pics in store today, but I highly recommend this store. They always…read morehave great deals going on. The main guy who helped us today, Rudy, was an absolute sweetheart. He works in the shoe department. He made our experience so amazing!!! We signed up to be basementeers today and it's already so worth it for only $25! Love this location and love Sports Basement! Awesome!

The selection of shoes was excellent and I easily found qualified help as well as shoes 30 percent…read moreoff. The sales associate had immediate knowledge like if the item was waterproof and they proactively added nice socks which made the shoes work. Otherwise they did not fit. I also liked that he gave me a nice pro briefing on gators which are another snow solution if you have high or low shoes. A second sales guy made sure the shoes had the right discount tag. I was ignored for an hour a different store the day prior. It was nice to have regular service again! This restored my faith in good customer service.

I went to REI yesterday to buy some hiking boots. I asked the person for help and he said he had…read moreto help someone else but didn't bother to send one of the many other workers to help me. Another worker came by and asked other people if they needed help. I had to flag him down to get help. I basically did research using Gemini about what to buy as no one wanted to help. So I had the guy just get me the boots I picked with Gemini in two sizes. Then I had to get him to help me decide which of the two sizes to pick and he seemed reluctant to help. I finally got him to check where my toe was in the boot and advise me. I was very tempted to just buy them online more cheaply but was nice and gave them my business. I let folks there know I wasn't getting good customer support but no one did anything about it. I asked for a bag when I checked out and they said they don't give bags anymore. I was also going to get hiking socks from them but decided to get those online because my generosity in buying from them just extends so far.

Maverick's Surf Shop has a deep history in the Half Moon Bay community, or so I was told, by a…read morefriend who grew up in the area.... This shop and the nearby popular beach with which it shares a name and is known for their huge wave surfing is a must-see if you're in the area. So, for that reason, and because I have a son named Maverick, we decided to swing by this surf shop and check it out... We weren't in the market for any surf gear, but they have everything you need here if you are. We enjoyed perusing their store and I ended up purchasing a t-shirt and hat. The other stores in the area were closed for renovation, but if you end up here, eat at nearby Sam's and make an afternoon of it. That's what we did. Enjoy!

Listen I am not a surfer but I am a scuba diver. I have been to mavericks when the waves have been…read more60 foot high. The movie Chasing Mavericks is spectacular. Why are the waves so Big here? The National Marine Sanctuaries states, "Due to the steep topography of the bedrock reef at Mavericks, the wave energy rapidly converges and the wave height rapidly increases, creating a huge wave compared to the adjacent areas." I had to see this surf shop and it is an incredible place. The staff is very friendly and they assist you in whatever you are looking for. They have a great selection of footwear for both men and women as well as eye glasses. The sorts were really great with selections for men that are with a collar and lots os T's and sweat shirts. The prices are really good and they do have sales racks in the front on clothing that is in some cases 50% off. You have a great view of the Harbor and Mavericks and the customer service is fantastic. By the way, I purchased a T-Shirt there with their brand and I am wearing it right now as I type this review. I highly recommend this shop.

PSD is an outstanding dive shop. Staff are super friendly and they supply you with a container that…read moreneatly packed all of their rental gears. It made it super convenient for me. I signed up for a refresh course and the pool is conveniently located with its own parking lot. I arrived and was promptly greeted by PSD staff and checked in. Jeremiah and Casey were our dive instructors. Both were patient and explained everything in great details. I had a fantastic time. Would highly recommend PSD to everyone.

I've been coming to PSD for a while now, and it's easily the most welcoming shop in Sunnyvale. The…read morestaff actually knows their stuff. Whether you're looking for high-end gear or just need a quick tank fill for a Monterey shore dive.

I highly recommend Diver Dan's for getting your open-water scuba certification. Matt V was our…read moreinstructor, and he had the help of Rob another instructor. Both we fabulous taken care of my daughter and I, with the rest of the class. The staff is so attentive and helpful every time we are in the store and is excellent at providing information about scuba and equipment in a way a new diver can understand. Matt V the instructor for the course was so calming, knowledgeable and fun, but most importantly, he was so incredibly supportive. I was very anxious about the mask removal and replace and they provided encouragement, strategies, and extra praise when I was able to complete this skill. I wish I would have done this years ago but it didn't happen and for my daughter's high school graduation my husband treated us both the getting certified so we could all dive with the manta ray's on the Big Island for her Grad Trip. I can't thank Matt enough for being so patient with me as I am 58 and my daughter is 18....this will make years of memories for both of us! Thank you Matt and Rob & Diver Dan's!!

The customer service here is great. They're not trying to just squeeze money out of you, they know…read morediving really well. You can tell they love it and the enthusiasm is contagious. I had to repair my open cell wetsuit and Jeremy was able to tell me what I needed and how to do it. I typically come here for my diving needs here in San Jose. Highly recommend!

This location is about the same as any Big 5 that I have been to and that is a good thing. I love…read morethe consistency. Although they have a more comprehensive MMA and / boxing selection than others. I love boxing and noticed they are having a sale on punching bags, so I purchased a 70 pound Everlast elite. I normally use 100 pound bags, but this will do because I can always add more filling to make it heavier. I am seriously impressed with the quality, durability of the bag, it's indestructible and looks great! feels good against my hands and it maintains its shape, makes a great noise when it takes a shot. Really good for bent arm shots. I hung it up in my garage with a 150 pound ceiling anchor that I got at Home Depot, overall great bag and it doesn't swing too much, but still gives a decent swing. I am happy with this purchase, thank you Big 5!

Local Big 5s were out of my favorite ASICS women's shoes/size, so the very helpful young customer…read moreservice lady checked online & found a limited amount at two locations up north. Rather than wait for shipping we made a road trip here and Kevin in shoes dept was so helpful, kind & quickly found the exact shoes/size I needed-so I ended up buying two pair on sale(& with a little help from Big 5 coupon)! Bonus, this store is walking distance from a huge mall/many food choices available!

Just wanted to give a huge shout-out to Thomas! I was a little hesitant to visit this store after…read morereading some mixed online reviews, but Thomas totally blew us away. He was amazing! We needed snowboarding gear - the whole shebang - and he spent ages with us, patiently explaining all the differences between boards, boots, gloves, the lot! He even made sure we got a helmet that actually fit (which is harder than it sounds!). It wasn't just about selling us stuff; he really made sure we got exactly what we needed. And he mentioned their snowboard service, to get the snowboard ready to use, which was a lifesaver knowing we're total newbies! Seriously, we were in the store for about four hours, and Thomas was fantastic the entire time. He's super knowledgeable and friendly - he made the whole experience fun, not stressful at all. He deserves a massive pat on the back (and maybe a bonus!). Also the whole store was 50% off which made it a deal to get everything needed for the rest of the season and into next!

Worst experience ever. It should be 0 star. Long story short, they sold my daughter a wrong size of…read moreski boot, and even with a wrong sized liner inside the shell last year. The guy work there is rude and refuse to acknowledge mistake and blame us and my daughter for it. Today we came in to get my daughter a new ski boot since she feels the boot is not comfortable. They fitted my daughter 17.5 today, but the boot we got last year is 18.5. Surprised by this, we actually found out they sold us a boot of 18.5 shell with 17.5 liner last year! When I asked the guy (who seems to be in charge) how it happened and what can we do, he became rude and says that the boot is trash now and it doesn't matter what they sold us last year. He even blame my 6 year old daughter for walking on the toe. Sure the boot has some wear on the toe pad but come on, you blame a 6 year old girl for your own mistake? When we look closely, the liner can move a lot inside the shell. I cannot imagine how my daughter was able to ski 40days last season with ski team. I told him she can get injured due to this. You know what he says? "Ski is dangerous sport and you can get injured in lots of ways". COME ON! All I wanted was some professional opinion on how to deal with a mismatch between shell and liner and an apology on their mistake. But the response I get is this. What further puzzled me is that how come they boot fitted my daughter 18.5 last year and 17.5 this year. Apparently they don't know what they are doing, or not willing to do it correctly.