Wonderful service from Rose - she is so knowledgeable about the stock and so helpful…read moreIn suggesting items to try on. Great selection and value.

First of all, I love the brands that Xandra carries! It's a great selection. I came in on a…read moreSaturday, and I was greeted by a super friendly girl, Katarina. She was very attentive and came by the check on me every few minutes which truly made the shopping experience. Good customer service = higher chance of buying! What I really appreciated was that she came to my fitting room a couple times to bring me similar outfits to try on in my size! I ended up with some really cute dresses that I can't wait to wear. I will be back soon!

For the first time, we decided to rent ski clothes instead of buying and we couldn't have been…read morehappier. It was very cost effective and IMO it works incredibly well for families with growing children. We were going in a last minute trip and I was able to find everything I needed for a very reasonable renting price and just needed to spend a few minutes inside the store. Staff was super helpful guiding me through the process. This is my favorite Sports Basement location. Highly recommend!

"Best Footwear Experience--Ask for Steve!"…read more I've been to countless running and shoe stores over the years, but my experience at the Campbell Sports Basement was on an entirely different level. If you are looking for new shoes, do yourself a favor and find Steve in the footwear department. His knowledge is genuinely unmatched. He didn't just point me to the newest or most expensive model; he took the time to understand the mechanics of my feet and explain the nuances of every shoe we discussed. He even had me running down the aisles in various pairs to ensure the fit and feel were perfect. It was easily the best customer service I've ever had, better than some shoe speciality shop! To top it off, I found out about their "Love Your Purchase" return policy. It's a total game-changer--knowing I can actually test these out and bring them back if they don't work for my feet gives me so much peace of mind. Between Steve's expertise and the store's return policy, I won't be going anywhere else for my gear.

Fun place to shop! Unique stylish clothes. The owner and the girls do extras to make sure you are…read moresatisfied with your ishopping. Highly recommend!!

I am OBSESSED with the leggings I have from Viva o Sol! They fit perfect, are really comfy, and…read morebest of all they shape my legs better than any pair of leggings I have ever owned. The material and quality is very high end, so the fit is amazing- everything looks lifted, toned, and tightened. I've never found a pair of leggings that make my legs & booty look so good (and I have tried many, many other brands of leggings- these are by far and away the best!) Also shout out to the shop owner Claudia who is amazing at what she does- she is very knowledgeable in helping pick out what styles and sizes of clothing compliments my body type. The boutique also has tons of unique bathing suits and dresses that you cannot find anywhere else- I always get so many compliments when wearing clothes from here. I highly highly recommend Viva o Sol!!!

Great selection of suits though I'll never return - and I actively discourage others from…read morepatronizing this shop. My experience was a few years ago, and the store was being run by two young girls who appeared to be teens. Very attentive and helpful initially. Then, while I was in the changing area, one girl began describing, in some detail, how "gross" I looked in the swimwear to the other girl. I could hear every word they were saying and walked out of the store. But not before telling them I heard their comments and to be more aware of how their voices carry in small spaces. I don't know what kind of moron raised these girls or would give them unsupervised customer service responsibilities. Good luck in life to all of them. Do yourself a favor and skip this place.

My go-to store in Downtown Los Gatos when I need resort wear for an upcoming trip, or simply need a…read moregood swimsuit. I absolutely love the staff that work here they're as sweet and helpful as can be. The Owner, Karen, really has an eye for all things fashion and always has the latest and greatest.

have been trying to get a refund for a missing item from my April 2023 order for years. I paid for…read moretwo swimsuits and only received one. The missing suit was approximately $85 with tax. Initially, Sean promised to send a replacement, but it was never sent. After the season ended, I requested a refund instead, which Sean agreed to--but it was never processed. Since then, Sean has made multiple assurances that payment would be sent, including promises of a check and, more recently, Venmo. Each time, I am told "tomorrow" or "this week," but the payment is never sent. I have provided my Venmo multiple times and still have not received reimbursement. Even our swim team president attempted to help resolve this with no success. This has been an extremely frustrating experience with a complete lack of follow-through. I would not recommend doing business with this company.

Do not order from this place - their prices are higher than anywhere else and their customer…read moreservice (ha!!!!) is absolutely horrible. I have no idea why these people are in business - they seem to hate customers!

I came in tonight looking for some shoes to replace a pair of uncomfortable Jordans. I was really…read morehappy with the selection of shoes but also I was thrilled with the friendly staff. Lula (hope I got that right) gave me a high five for putting a jacket back on the hanger. I'd been having a not so great day and it was a really spontaneous joyful event. Come here for the people and the wonderful sporting goods. I left with a pair of Brooks Ghost 17s and decided to buy the jacket I had hung back up. Couldn't be happier with the surprise 20% off for being a member too.

These guys are AMAZING! Michael in the Ski and Snowboard section is the man!…read more I was really desperate to get my skis prepped and ready for the weekend, and was striking out all over town before finding Sports Basement and having my prayers answered. They got me in and taken care of and had the skis in really excellent condition, I was so thankful in the moment there and also in general because NOW I KNOW WHERE TO ALWAYS GO FOR ANYTHING AND EVERYTHING SPORTS RELATED :).

I was looking for plants and this popped up on Google. Once I walked in, I was immediately greeted…read moreand didn't feel pressured to buy anything. I spent quite a bit of time just looking around. I was interested in trying on some of the rings on display, and Stephanie opened the box and allowed me the privacy to try them on and make my decision (again without any pressure). She helped me pick out plants for my fireplace and I bought four lovely 3" ceramic planters that were on sale for $4 each! Stephanie and I chatted for a bit while I was checking out. Lovely conversation and experience. She packed everything beautifully for me since I bought a lot and she knew plants were going to be in my car for a bit. I enjoyed my experience a lot and came back a couple weeks later. Her partner was there and it was still a great experience -- I bought a couple more things. So far, I've bought multiple plants, planters, rings, and stickers from here and all have been great quality. 10/10 recommend checking out.

such a cute boutique in willow glenn! i adore the womens clothes, the healthy plants, & the…read morechildren's clothes! bonus points for having a mommy & mini line of clothing! every time ive been here, ive always been greeted with respect & kindness. great place to buy gifts for babies, toddlers, or friends! hit or miss with the pricing, but everything ive bought here has been loved by myself or friends! definitely a fun store to browse around in if you're in the area!

No matter how many times you try to post a negative review of a clothing item due to poor quality…read morematerial, they won't post it. So all reviews look rosey, but it's a lie. Bought expensive sport pants that pilled badly after only one wash. I won't ever buy anything from them again.

I want to say this store's location was the former dry cleaner that burned down, or Black Sea…read moreGallery... b/c I literally stumbled upon it unexpectedly while going to Mario's/cobbler around the corner. Very friendly and attentive service, and thankfully not at all pushy. I picked up much needed tops and and a couple of bottoms for the hot weather. They carry their own line plus other brands, sizing varies by fit even though they are all casual clothes I recommend trying them on. They also carry a wide selection of sports bras and casual dresses. Will definitely be back.

Everyone at The Next Step could not have been nicer…read more Annette who fitted me took extra care and wanted to get the very best fit in the bras. I felt really good when I left. The Next Step had so many styles to choose from . I would certainly recommend going there .

The Next Step is an excellent boutique for women who need garments during and after breast cancer…read moresurgery. I have been coming here for over 10 years and have always found them to be kind, compassionate and knowledgeable which is so important when you are going through such a challenging and difficult time. I now visit to purchase bathing suits post mastectomy, but they also have a wide selection of garments, wigs, accessories etc. in a lovely and calm setting. Thank you Tammy for always being so helpful. I highly recommend The Next Step.

I agree they probably deserve low rating due to poor customer service that I had even experienced…read moreas well in the past, but it seemed the service has been improved. My recent visit was surprisingly pleasant. I decided to check it out again to get something for my teen. They carry John Galt (sub-brand of Brandy Merville) clothing. Found a JG yoga pants for my daughter. Although it's fast fashion, the quality is amazing. Good price too. She loved it! JG was a character in the novel Atlas Shrugged. Great customer service from Jack. He was polite and professional. I was happy with my shopping experience at Pacsun.

Just purchased 2 items and paid cash. The lady checking me out in front told me well I have to…read moreround up your total since I don't have Pennie's, which would be understandable EXCEPT the change was supposed to be 30 cents, she could have given me 3 dimes or even 6 nickels. None of which she needed Pennie's for. This makes me believe that the employees here milk money out of paying customers because this hasn't been my first problem here or with this specific person. She rounded it up to the nearest dollar not putting it in the system so I believe she did pocket the change. The employees need to be trained properly and investigated in these situations.