I had a wonderful experience at Patelco Credit Union thanks to Reggie! He helped me with my account…read moremaintenance and made the process of adding a family member quick and seamless. Reggie is incredibly professional, knowledgeable, and well spoken. He took the time to explain everything clearly and made us feel genuinely welcome. Because of the excellent service we received, we're also planning to get a credit card with Patelco. Thank you, Reggie, for going above and beyond and making banking such a positive experience. You're a great asset to the team!

I called Patelco to ask a simple question as to when my loan would be due. After a 3 minute wait…read moreagent Malachi came on the line grunting, and was super super slow. A simple question took him 30 minutes (3.05 pm to 3.35 pm on July 13th, 2026) to answer because he had to do research. He was super slow in even responding to a simple 'yes' or 'no' question. Every time I speak with anyone in Patel Co, they are not aware, provide incorrect information, and you must be someone who has a gene for patience and are willing to spend a looooong time on the phone. Then you must also have a persistent gene encoded in your DNA to call back several times to check if the information was correct because it likely may not be. It is just a nightmare dealing with them.

It's been a crazy 3 or 4 months in trying to find a decent vehicle thật I don't have to worry being…read morestuck on the freeway as I go to work. I started a job about 4 months ago and with hard work and long hours, I had a very salary. With it, a chance to get back on my feet. One thing in order to do that, you need a vehicle. I had applied over 20 dealership, but they all gave me the run around. I was about to give up, when I gave it one more try. Danny at Signature Auto was a Godsends. He did what no other dealership was able to do. He put ne into a beautiful ride thật I thought I could never able to. Dealing with Danny, he injected into me the Trust that I had lost, dealing with hit and run car dealerships. I believed in Danny and I can assure, you will too. Thanks Danny.

Literally the best car experience I've ever had!! Danny and his crew wasted no time getting us the…read moreHonda Odyssey we've always wanted!! The part I respect the most is when letting him know that it's hard to leave my house due to taking care of family members him and his staff were able to accommodate that by doing all the work in the background and literally telling me I was able to come pick up my van!!! We went n did a test drive and signed a few forms n boom we drove our van home!!! The empathy and respect they showed us made us feel like we had known them for years.... I highly recommend this company!! It was unbelievable how easy the process was and the deal he got us was a crazy good deal!! Still in disbelief!! We will only use Danny and web2autos from now on... their follow up and follow through was the best we've ever seen and their service unmatched!!!

special thanks to Billy! The entire team is amazing. i'm so glad I chose this dealership…read more... Thank you Billy for all the love and care of the car, cleaning, down to entertaining and playing with my kids! you are all an all star team! I'm so thankful for the work Sonia did and thankful for CJ's input as they were very welcome! Thank you!

This dealership is a bad news! Stay away from them. They advertised 2019 Kia Soul on Facebook…read moremarketplace but never responded to my inquiries! If you are not going to respond why are you posting on there??? I found them on Car Gurus and they responded. I asked if the car will be clean and ready to go. They assured me it will. When we arrived car was dirty. The person who we were there to see wasn't even there! He came 15 min later. Car had no coolant so they added WATER in front of us! Not a coolant but water. Car was missing spare tire and had bulges in the sides of the tires which is dangerous. The old man was terrible to deal with. Car had multiple dents and poorly fixed repairs. The man kept repeating he doesn't care and only goes by Carfax. We asked for the owner but he said he's not around. The office was disgusting and extremely dirty! Poor customers who have to sit in that mess. I had white shorts and got them dirty right away. You know if the people who own this business have such a nasty working environment the business itself will be bad. This car was purchased at an auction and was in a rough shape. They were asking $16500 and we offered $15500. They said no and didn't want to negotiate. The lady behind the desk ran my credit score of 830 and offered me 12% rate with $465/month payment. We walked away! The whole thing was unprofessional and sleazy. The same day we went to another similar dealership and it was great. Clean office! Amazing staff. We got 2020 Kia Soul for $17500 with 6% rate and $335/month payment. Don't do business with people who don't take pride in what they do. This dealership is poorly run and it shows as soon as you walk in. If you do business with them you'll be ripped off. Our payment would have been $100 more because of the banks they work with! You can do way better elsewhere.

This review goes to Jesus & Allan thank you so much for walking me through the process of getting a…read morenew car. I always avoided a dealership because it can be a daunting experience, I've never felt rush or must buy right away but I did end up buying a new car from this dealership. This particular location has the best team to assist you, I will definitely come back here again. Thank you Jesus & Allan.

Another dissatisfied customer. Proceed with caution. We gave Mr. Aayar $9500 cash. He sold us a…read morevehicle with lots of problems. We're spending over $4000 to get it fix. DO NOT TRUST THIS BUSINESS

I had the best experience I have ever had working with Anna Belenky in the loan department a…read moreFremont Bank. Anna always answered her phone, was patient, attentive and thorough during a difficult loan process. She helped me navigate adding documents into the Portal, which were MANY. It was a very stressful situation with a last minute requirement. She helped me all the way through. Thank you Anna. Judy Gray Thygeson

If I could leave a minus review would. After being with Fremont bank for many many years I recently…read morehad an experience that has made me pull my funds out and transfer my service to Patelco. I mostly used this account for bill pay as I had a monthly 401 distribution going there. A couple of months ago I paid a bill and when the receiver said they didn't receive it I argued that it had cleared my bank. When after waiting a bit to see if it was their mistake (it wasn't), I called Fremont bank and the rep said they would stop payment on that check and issue another one. When I got billed a $29.50 late fee from my HOA I called FB again and asked that they reimburse me for that fee. The manager's stand was they deduct the $$ from my acct when they SEND the check. I argued that it should NOT be deducted from my acct until the check clears. He refused to reimburse me and said he would have the branch where I opened the account review it and call me. I never received a call and I honestly can't believe their way of paying bills and how they handled this. Good riddance Fremont Bank!

I would like to express my sincere appreciation for the exceptional service I received while having…read moremy documents notarized with Ms. Begum at TechCU. The entire process was handled with professionalism, efficiency, and genuine courtesy. Khatijia explained every step clearly, and the attention to detail ensured that all of my documents were completed accurately. The friendly attitude and willingness to answer my questions made what could have been a stressful task a smooth and pleasant experience. Thank you for providing such outstanding customer service. Your professionalism and commitment to helping your clients are truly appreciated.

I had an excellent experience at the TechCU Fremont branch in Pacific Commons…read more Dheepika and Sue provided outstanding service and support. I never expected refinancing a car to be this simple and hassle‑free! Thank you both!

I would not recommend this business for the fact that it is too risky to buy from. This dealership…read moretakes cars from auction and sell to their customers "as is" with no guarantees. I purchased a 2013 Lexus from them in January 2025 and in less than 8 months, it had a head gasket crack that was a very costly repair. The reputable auto shop in Fremont informed me that they had serviced cars from Bay Auto Exchange before and seen OEM parts swapped for generic. If you are going to make a deal for a used car here, I would highly recommend having a third party mechanic do a multi-point inspection to cover your bases and push back on their prices as they came down $800 dollars on their asking price the first time I asked with no resistance. That should have been a red flag for me. The salesman here was dishonest with me. After agreeing on a sale price and negotiating financing terms, he called me the next day to try to finesse another $500 dollars from me after the contract was signed. I declined to pay extra money as his reason did not even sound legitimate whatsoever. Exercise caution and if you value the piece of mind of a service warranty, I would go elsewhere.

Just make sure to ask a lot of questions and maybe wait a day or two before purchasing. I got a…read moreTesla and they said it had full self drive mode installed in the car and then after I purchased it I saw that expired in a week and went back and they said I wasn't allowed to return it anymore, I just know you cannot return anything here! because the reason I spent The amount I spent, was because I thought it had full self drive mode. he gave me $600 back but I think I probably deserved 2 grand back. I do love the car a lot though. I just probably overpaid a little bit.

Drove all around the bay to look for a used car and Pacific Bay Auto had exactly what I was looking…read morefor ! The owner was super helpful and sweet :) he gave a generous discount for the car and with a quick process, we were in and out of there in less than an hour ! Would highly recommend :)

Jason was a great no rush seller , test driving was no hassle I would recommend this place for…read moresomeone else to buy a used car at a good price .