I personally delt with Marcus and his service was great! He…read morewas knowledgeable, honest and did everything in a timely manner. Definitely recommend dealing with him.

Why is it so hard to ach my large deposits in the same time as I deposit it? A month to ach what I…read moredeposited. So because of your untimely rules I've had to go to other banks That don't have your restrictions

I had a wonderful experience at Patelco Credit Union thanks to Reggie! He helped me with my account…read moremaintenance and made the process of adding a family member quick and seamless. Reggie is incredibly professional, knowledgeable, and well spoken. He took the time to explain everything clearly and made us feel genuinely welcome. Because of the excellent service we received, we're also planning to get a credit card with Patelco. Thank you, Reggie, for going above and beyond and making banking such a positive experience. You're a great asset to the team!

Came in to Patelco CU with a complicated scenario and was warmly greeted and assisted by Jamese…read moreBlack who was so pleasant to talk to about our situation. Jamese handled everything with ease and explained every step. We look forward to seeing her at our next visit.

I was in search of a used but quality car. I came across The Dealer site and saw 2 particular…read morevehicles I was interested in. I was unsure which one to choose from but eventually I decided on a BMW wagon, had my heart set on it. I had every intention of coming in the following day to purchase it that I put down a $200 deposit on my credit card. Billy, the sales man and Sonia the book keeper and financial professional helped me do this seamlessly. unfortunately that evening I had a loved one come to me in an emergency and needed to borrow a good amount of funds, as a result, this left me unprepared to financially buy a car at that time. I texted Billy to make him aware of my unforeseen situation & my change in plans that I had to ask billy to please credit me back that $200 deposit. Usually nonrefundable, but billy and Sonia were very kind and considered the circumstances and refunded me anyway ! Now I don't know about you but I find that commendable and at the same time refreshing. Sometimes stuff happens and it's great to know that there's still people out there that care, and even at a car dealership! There out there, there's only a few of them left. I will certainly go back when I'm ready.. Buy with confidence at The Dealer! Ask for Billy, tell him Manuel sent you!!

special thanks to Billy! The entire team is amazing. i'm so glad I chose this dealership…read more... Thank you Billy for all the love and care of the car, cleaning, down to entertaining and playing with my kids! you are all an all star team! I'm so thankful for the work Sonia did and thankful for CJ's input as they were very welcome! Thank you!

This review goes to Jesus & Allan thank you so much for walking me through the process of getting a…read morenew car. I always avoided a dealership because it can be a daunting experience, I've never felt rush or must buy right away but I did end up buying a new car from this dealership. This particular location has the best team to assist you, I will definitely come back here again. Thank you Jesus & Allan.

Another dissatisfied customer. Proceed with caution. We gave Mr. Aayar $9500 cash. He sold us a…read morevehicle with lots of problems. We're spending over $4000 to get it fix. DO NOT TRUST THIS BUSINESS

I had the best experience I have ever had working with Anna Belenky in the loan department a…read moreFremont Bank. Anna always answered her phone, was patient, attentive and thorough during a difficult loan process. She helped me navigate adding documents into the Portal, which were MANY. It was a very stressful situation with a last minute requirement. She helped me all the way through. Thank you Anna. Judy Gray Thygeson

Support your community by joining a credit union. Avoid rude phone service, constant issues with…read moreour account.

I had a wonderful experience with Sue Sengupta at Tech CU. She helped me set up my accounts and…read morenavigate the loan process, and made everything feel incredibly smooth and straightforward. Sue was knowledgeable, patient, and genuinely supportive throughout. I'm very grateful for her excellent service and highly recommend working with her.

We enjoyed working with Sue Sengupta who helped us with our CD and assisted us with getting a line…read moreof credit. She was wonderful in keeping us informed of the process and assisting us all way until the line got funded. We look forward to working with her with any of our banking activities.

Roger the manager we met up really came through for us he made sure we left with a car no matter…read morewhat and was really helpful.We truly appreciate his work and honesty

I would not recommend this business for the fact that it is too risky to buy from. This dealership…read moretakes cars from auction and sell to their customers "as is" with no guarantees. I purchased a 2013 Lexus from them in January 2025 and in less than 8 months, it had a head gasket crack that was a very costly repair. The reputable auto shop in Fremont informed me that they had serviced cars from Bay Auto Exchange before and seen OEM parts swapped for generic. If you are going to make a deal for a used car here, I would highly recommend having a third party mechanic do a multi-point inspection to cover your bases and push back on their prices as they came down $800 dollars on their asking price the first time I asked with no resistance. That should have been a red flag for me. The salesman here was dishonest with me. After agreeing on a sale price and negotiating financing terms, he called me the next day to try to finesse another $500 dollars from me after the contract was signed. I declined to pay extra money as his reason did not even sound legitimate whatsoever. Exercise caution and if you value the piece of mind of a service warranty, I would go elsewhere.

We are gratefully advising of a wonderful car purchasing experience with Jason! ;-) I knew what I…read morewanted, a Toyota Solara Convertible -- Silver/Gray with a black top, stayed in communication regarding an appointment, and had our test-drive with a no-pressure buying experience! This car engine ran smoothly and was equipped with new tires, ... good touring tires for a comfortable drive. We are pleased with our new old car, reminds me of another Toyota Solara that I drove for many years!! :-) Thanks to Jason, we paid a down payment that day, and drove it right home, then sent him the balance the next day. Jason even included a year's car registration and sent me the Toyota's book a week later! Wow! Thank you again, Jason!

Pacific Bay Auto had the exact car that I wanted. The color…read moreand the interior checked off all the boxes. I made an appointment with Hao to see it in person. Hao was there to greet me and he was very pleasant and easy to talk to! I test drove the car and was sold. Hao introduced me to Jason to discuss the numbers. Jason made me feel right at home. I didn't experience any pressure or tension that you often encounter at the larger dealerships. I put down a deposit and returned at the end of the week to purchase the car. The entire experience was perfect. I compared prices and the price that I was given was fair. Hao and Jason provided excellent customer service. I highly recommend them if you're in the market to purchase a quality used car. K.W.

Brenda Smith at 1st United Credit Union in Hayward,CA. has started my last 2 car refinance…read moredocumentation. Ms. Smith has a Legendary Smile and 2nd to None kindness cooperation and customer service. I will invite all of my friends and family to become 1st United Credit Union Members. Brenda Smith in terms of innate customer service is indeed the Lady of the Hour too sweet and kind to be Sour!

I needed to open a checking account & was referred to 1st United Credit Unions' manager Dennis…read more Delightful, professional & very helpful gentleman. The application process was smooth, quick & accurate. Leaving the C/U I felt elated and "job well done". Working in those moments w/ Dennis was amazing & will definately recommend family & friends to this financial institution. Again THANK U DENNIS for your help. You're greatly appreciated. R. Ford Member of Pleasanton Branch