Came recently to get haircut to get ride of my dead ends, The lady didn't take her time and rushed…read morethrough it, she also left it uneven when i asked to leave it straight. i ask her if she could do curtain bangs and she could have said no but she proceeded to do it and fuck up my bangs. now i have to go to another salon to get them fix, then she had the audacity to ask for a tip, not recommended for any type of bangs

I went to this shop for a haircut, and the barber was very rude and careless. He didn't listen to…read morewhat I asked for and ruined my curls. He cut only one side and left the other side uneven. When I asked him to fix it, he said, "It's fine like that," and didn't care at all. I will never go to this shop again, and I don't recommend it to anyone. If you're going for a vacation or party and want to look good, don't come here. They will mess up your hairstyle.

Unprofessional!!! We called to schedule a massage for 2 when we went to their place they said they…read morecannot do massage. They even denied getting our call! Unreliable! BEWARE do not waste your time and gas! Zero stars

The price is is not the price reflected on the website. They charge $10 more and want cash in…read moreadvance. The massage therapist insisted on giving a happy ending although I denied it multiple times and told her I just wanted a massage. At the very end, I tipped the massage therapist more than 20%. And she insisted that she needed an extra $20 on top because the money that I paid for the massage was for her boss not for her. She ended up getting mad and leaving the room and slammed the door. Not professional at all.

So I've been looking for a new eyebrow place. The only thing worse than having your long time…read moreeyebrow girl leave is having to find somebody new. After a lot of of review reading, Suneeta seemed like someone worth taking a risk for. She did not disappoint. Straight to the point and cleaned up my eyebrows perfectly. She did not ruin any existing shape or arch and worked with me to help move towards my eyebrow goals. I did not get them tinted, but may consider it next time. Definitely worth a shot. Make sure you get Suneeta.

Edit- I mistakenly reviewed the wrong address. The incident…read morehappened at the Pleasant Hill location, which is at the border of Concord. Sorry about that! This review is not for the owner- rather one particular worker. I have been coming to URS Threading for many years and have visited all of their locations. This is the first time I've felt the need to leave a negative review for this location (my 5th time here). I arrived at around 6:40 p.m. (the salon closes at 7:00 p.m.). A broad-built Indian woman at the front desk said she would do my threading. I asked her to start with my upper lip, and it was noticeably painful from the beginning, though I didn't say anything. What really concerned me was that she brought the thread inside my nostril while threading my upper lip. I immediately winced in pain. In all the years I've been getting threaded, this has never happened before. It felt very unprofessional and made me question her experience. She has no communication skills at all. The people who have helped me previously in this location were all nice. I told her what had happened and left immediately without completing the service. Based on my experience, I would not trust her with threading. Very unprofessional and unapologetic.

Thank you for always giving me a wonderful experience! I can always expect the most professional,…read morepersonalized and relaxing facial experience from Alicia. She always knows what my skin needs and how to handle any issues I may be having. Her products are of the highest quality and carefully chosen to best serve her clients. Thank you! See you soon:)

Thank you, Alicia, for such a comfortable waxing experience. I can't wait to return for a facial.read more

I'm so glad I discovered HeathBay from Groupon! I continue to use them. Olivia is so wonderful and…read morealways makes me feel so comfortable. Honestly, I think they have the best prices for laser hair removal!! Awesome team all around

HealthBay has an amazing staff who truly care about their patients. Long story, but I went in for a…read moreconsultation and wanted to try the CoolPeel. I ended up buying a package but after thinking about it and knowing my husband and I are trying to conceive and I wouldn't be able to do the treatments if pregnant, I decided it's not the best time. I called and they let me know they have a strict no refund policy, but they would see what they could do given the circumstances. They called back within a very short period of time and let me know they could make an exception and the $100 towards my consultation would still be good for 3 months if I wanted to do something less invasive. They just gained a customer for life, and I'm so so grateful!

I had such a great experience here, especially with Tina. She made the whole appointment feel…read morecomfortable and was really easy to talk to--it honestly felt like chatting with a longtime friend. I'm not new to sugaring, but I've always dealt with anxiety going into wax appointments because of how painful my past experiences have been. But with Tina, I felt almost no pain at all, which completely changed the experience for me. I'm grateful I found her because I no longer feel anxious about getting waxed. Thank you Tina!!

Everyone in there was super nice and professional! It was so easy to book an appointment. Will…read moredefinitely will be going back. Thank you.

So here goes. I've come to shed positive light on the negative reviews!! I am a first time client…read morehere, and I am very satisfied for 3 reasons: - Service! - Cleanliness - 5 minute drive from my house I was greeted at the door & was sat as soon as I walked in. I had a full set and pedi done at the same time and the women were fast yet very efficient with my nails. From the pedi massage to the carefulness of making sure my nails were kid-proofed these women were nothing short of amazing! I shared w the women how I had just gave birth to my baby boy, she did not have to ask me 21 questions she just went straight to work on my nails, and I loved how they turned out because the edges aren't sharp at all & my length is the EXACT length I asked her for. I would usually have to show nail techs the shortness I want but she already knew what a mommy wanted :)) I went ahead and tipped both ladies $10 because they truly deserved it! Thank you, you guys have gained a loyal customer !! PS these photos do not serve justice on how lovely my nails look in person!!!

Don't really do reviews but I felt like this was a NEED. They have stolen money and have refused to…read moregive it back, accountability from their part is non existent and they (the staff) count on customers not to notice or for us to let it be. My mom and sister went on two different separate occasions, they had mentioned that for an ACRYLIC NAIL REMOVAL it was going to come out to 20$ plus 30$ IF you wanted a manicure as well. Both denied the manicure and they went ahead and charged anyway, told them that they wouldn't let them leave unless we pay the 50$ for the SOAK OFF. We calmly tried explaining that the manicure wasn't not part of the service, so they switched it up and told us it was because of the quality of the nail cutting (just nail cut after soak off) that they did on them was worth more, they did this without offering or approval. The vibe was definitely tense so we needed up paying in full, but never again are we going back. And I hope y'all learn from our experience.

I love this place! I'm always happy with my brows!…read moreRelaxing vibe... Check them out. You will not be disappointed.

Decided I wanted to do something with my lashes for my birthday. I found this place on Yelp and it…read morehad good reviews. I scheduled my appointment with Sandeep because most of the reviews mentioned how good she was. Nicely decorated shop with quite a lot of people getting services. While I was waiting I decided to get my eyebrows done too. Sandeep is very nice and professional. I felt comfortable with her doing my lashes and eyebrows. I got a lash lift with tint and eyebrows threaded with henna to darken and define them. I was happy with the results and will definitely come back and see Sandeep for more services