I don't know why the reviews aren't that good here. I like the place, and here's why: 1. It's a 3 minute walk from my apartment 2. I've never had to wait 3. Very affordable--I just get the "regular" pedicure and it still includes a decently long massage 4. It's clean 5. My nails look good when I leave I mean what else do you want? read more

The customer service is terrible. Worst place to get any type of service done. They are stingy with product and overpriced. Do not recommend, it's rated 3 stars for a reason. Save your money and try a different nail salon. They work is carelessly lazy so unprofessional. read more

I was really happy with my dip nails (done by a male aesthetician who really paid attention to detail) BUT for the deluxe pedicure which cost 50 dollars I would have expected more like getting our heels scrubbed too which is not part of the service...Also I didn't like how short my toenails were cut. They just look a little weird. Otherwise nice nail spa, relaxing music. read more

BB Nails and Spa - Nail Salons Near Me - Kirkland, Washington

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Definitely my go to nail spa. Nice space, clean with a serene vibe. Mani-pedi is relaxing & done well care. Parking in the back is usually available. read more

It's a hit or miss. I called ahead to make an appointment for 2:00, got there 10 min before hand, and I wasn't seated until 2:45. Other than that the nails were good, but I had to be super picky and point out things that were wrong, or else she would have left the lopsided nail as is. Definitely not perfectionists. read more

BB Nails and Spa - Nail Salons Near Me - Kirkland, Washington

Needed a pedicure. The lady doing my nails kept disappearing though which I couldn't understand but it was making the pedicure take much longer when I was on a time crunch. I finally noticed she was doing someone ELSE's nails several seats down and was going back and forth. Once I finally figured out what was going on, and had been left for several minutes, I finally asked the individual next to me if I was done then was told 5 more minutes. I said I was on a time crunch and was then told I was done. She never did a top coat on my nails. Very disappointing. read more

This spa was very busy on a weekday when we stopped by. Nice, bright and light-filled interior with large massage chairs. However, prices were very expensive and the deluxe pedicure was just so-so. The technician did not even file my heels so I had to do it myself when I got home. Paid extra for a premium nail design but unfortunately it already started chipping the next day. Bummer because the location is great but I'll be sticking to my usual nail place instead. read more

I would fly all the way back from FL just to get my pedicure here again. Hands down the best pedicures, with the sweetest staff, in a super clean spa. I've gone here for years, and almost cried before having to move because I know nothing will come close to the service I get here. I always walk out feeling like a million bucks (: read more

Today was my first time back to this place after my last visit 6 years ago. They do accept credit cards now. So this is a positive change. The ladies that did the manicure and pedicure were very nice. However for the deluxe package there was nothing deluxe about it. The worst part was having all of these sick employees there coughing and sniffling no stop which was truly so disgusting. I think you will get much better service for the money. read more

I wish I came to Yelp before stopping to get my nails done at this salon. I came here because a local recommended this location. I had a refill with acrylic and a spa pedicure. The pedicure was relaxing, but unfortunately the paint job was subpar due to a big smudge on my big toe. It wasn't noticeable at first, so I didn't speak up. Only to find out when I got home how noticeable it truly was. The nail technician even noticed it after applying the clear coat because I remember her looking at it funny, but clearly didn't care to fix. A different technician did my refill on my nails and it was her first day-- a busy Saturday morning. She was very sweet, but it was thick and not to my liking. Two nails ended up peeling off after 3-4 days! Like what is that? The only positive thing: ApplePay is accepted read more

So this was my first time here and upon a friend's recommendation, who is a regular there, we went. I really liked the dip manicure I did with Quinn as she was very sweet and did a great job. The cost for that was $45. The pedicure however was done by B, also a very sweet lady, but my toe was bleeding and in pain after she chipped away too aggressively on my cuticle. I just hope I don't get any infection! The pedicure alone was $37 (overpriced in my opinion). I still tipped generously but paying $82 + tip ($15) for a total of $97 seemed very excessive for a regular pedi and a dip mani. read more

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Very expensive for services. No scrub, had to ask them to file or cut nails. $50 for shellac polish. I used to go here and loved it but very disappointed and won't be back. read more

I made the mistake of not grabbing the technicians name who did my deluxe pedicure, but she had long hair, glasses and an adorable daisy print top. She. Was. Phenomenal. You could tell she has been doing this for quite some time and did an amazing job. I've only had a handful of pedicures in my life, but this was by far the best experience I've ever had with one. My feet were killing me and I decided to opt for a pedi instead of going to a foot spa, and I am so happy with my decision! The color was beautiful, the foot massage was thorough and really made a huge difference! I can not recommend this place enough! And only $47 for the whole thing made it seem like a steal! I will definitely be treating myself to this more often and will only be coming here in the future! read more

I used to come here many years ago. 2010 to be exact. I moved up north so I stopped. But recently started looking for a new place again so my girlfriend and I decided to meander back south to Kirkland and try it again. First time, we went in for a pedicure. Seemed like they hadn't changed much, and Be - the owner - did mine. (She used to do my nails back in 2010 so it was nice to see her again). I was letting my acrylics grow out and when I was ready to have a new set put back on, I'd have her do them again - as she did MANY times before. I came back again for another pedicure. This time I'd stubbed my toe really badly and it was significantly bruised. I made the appointment with Be, but they put me with someone else who was clearly not very well versed with a bruised toe. I told them, "don't touch this toe". While Be stood and watched, the lady removed my polish and - no joke - GRABBED my injured toe while I yelped. Be told me, "just tell her 'that hurts'". Excuse me? You mean the dark purple and massive swelling isn't indicative enough to not touch the toe? I know, you readers might be asking yourselves, "why even go??" I'm not the type of person to no shows or cancels within 24 hours of an appointment. I stupidly thought telling them "do not touch" or the sheer fact that the toe was obviously injured would tell them not to touch the toe would have told them, NOT to touch the toe. At any rate, I also didn't get the appointment with the person I made the appointment with so, now I'm wondering if they even respect the same unwritten rules as I do. "You know how to TAKE the reservation. You just don't know how to HOLD the reservation..." Sound familiar? Just wait... So, I decide to make one last appointment, which was made long before this debacle of a bruised and abused toe appointment was made, to get my new full set and another pedicure, with my girlfriend. I arrive, sit down with Be. She begins to do my nails, "Oh, yes, I remember you... how have you been?" We chit chat, then I tell her how I like my tips, which for the record, hasn't changed in over 20 years. She tells me her husband does a better job and I need to move over to another chair. What? So, I move over. Another woman comes in, talking about, "there aren't enough hours in the day..." They begin their banter, her husband comes in, starts my nails, does exactly what I DON'T want him to do after I explain what I want him to do (they ended up looking terrible) and when my girlfriend shows up 45 minutes later, when they told her to show up because my nails would be "finished by then"... (laughable) they put us both in the back in chairs, where we sit for 30 minutes PAST our pedicure appt, my nails have set and haven't even been filed, someone sits down and does our pedicure and I'm steaming because now it's almost an hour after my nails should have been finished and we were just shuffled to the back because her husband had an appointment as well. Oh, and I had a coffee in a cup that some klutz decided he wanted to knock over into my pedicure sink, all over my legs while he was taking something out of the steamer (or whatever it was...) So, to sum it up: - I make an appt for a full set and pedicure, I get pushed aside because her "regular" comes in and someone else does my nails because "she doesn't know how to do what I'm asking" even though she went on and on about how she remembers me and she used to DO my nails the EXACT way I wanted to have them done. Either she's lying or he is - his appt comes in so now I, the one who had the first appt of the day, gets stuffed in the back to sit while I wait and get my hot coffee dumped on me by some random employee who wasn't looking where he was going - although the pedicure went well, my nails were never finished - I speak vietnamese. And only when they found out I do, did the husband come to apologise about the timing on everything. Little did they know I heard - and understood exactly what had happened - The husband was rough, not accepting the fact that my wrists do not bend the way he wanted them to bend to make things more comfortable for him. he kept trying to adjust my wrists and arms to accommodate him. Never once considering that my wrists and arms dont bend that way Save your money and your time. Go somewhere else. I don't know what constitutes a "regular" in this place, but the bias runs deep. if you're not one of them, you'll be shuffled around and treated like crap without a second thought. And your nails won't even look that great. read more

My fingers are so sore that I can barely type but basically, I don't know if she was in a rush or what but she made me bleed on five different fingers, despite me telling her that she was cutting me and despite me continuously pulling my fingers back.She also kept filing my nails but missing and filing my skin. OUCH!!! The shape isn't great right now but it's better than it was before I asked her to fix it. Even the paint job is embarrassing. I left there sad, sweating from pain, and out $50. Absolutely miserable experience. I'm sure it really depends on the person you get but I wouldn't chance it. read more

BB Nails and Spa - Literally filed off my skin and cut me multiple times. - Nail Salons Near Me - Kirkland, Washington

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Amazing nails!! They fixed my old acrylic nails from a different (and more expensive salon). My nails look so good now!!

I stopped in today for leg wax. I was greeted with confidence about the service I was requesting (full leg wax). The young lady was very cordial and lovely. The room the service was delivered was not very clean. There was wax clumps all over the floor. The rug under the waxing table was extremely soles/dirty. The young lady waxing my legs was not very skilled, despite best intentions left my skin fairy tender. I had to ask/prompt her several times which direction/angle she should be pulling off the fabric. At one point I even had to say, "Pease let me show you" and demonstrate the angle that she should be pulling! It was a painful experience! Needless to say, I will not be returning. read more

I came here on a Sunday and it was packed! It's a very clean nail salon and I came with my boyfriend for pedicures. The owner was doing the pedicure for my boyfriend but I had a young women who was doing mine. I couldn't tell if she was new because the owner was keeping a close eye on her as she was painting my toes. Either way, she didn't do a good job. The paint was uneven and when she dried my toes the paint chipped. I didn't have the heart to tell her but fair warning make sure you maybe request the owner or a more experienced nail tech. Again this place was very clean and the massage chairs were amazing so I'll come back but I'll request someone else. read more

I came in for an appt I made earlier in the day and after waiting 20 minutes, I left. This is not the first time this has happened, but it is the last. I will not go back. read more

They did a great service priced and the quality was good. I got a manicure and a pedicure for a wedding I was going to, and the fingernail polish stays on for a very long time. read more

Always a wonderful experience!! The staff is friendly and meticulous. My husband would roll his eyes when I would suggest he join, then somehow I convinced him and now he's addicted. read more

Never returning again. Set an appointment to get acrylics and they came out lumpy and uneven. The shape was not the shape I asked for (coffin shape) and the nail polish was applied very fast and uneven. I spent 2 hours here only for my nails to come out looking like a 10 year old did them. Paid $35 for shitty nails. Waited 15 minutes in the chair for a nail technician to start while there were 3 just up and walking around not doing anything. If you care about how your nails look I highly do not recommend. read more

BB Nails and Spa - Nail Salons Near Me - Kirkland, Washington

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I feel like at most nail salons the service that you receive is very hit or miss. I heard about this salon from a co-worker who has been getting her nails done here for YEARS and decided to try it out. I hate been here quite a few times now,never with an appointment, and have always been helped in a very timely manner. Not only that but they are such perfectionist!! I appreciate that they take their time to provide quality results each time!! read more

DO NOT GO TO THIS SALON! I'm typing this as I'm at the salon. First of all, they have no idea how to do dip. They are in a rush, under staffed, extremely unprofessional and very aggressive with your nails. Especially the male nail tech. They are completely clueless with nails and treat their customers like dirt. Plus it took 2 hours! I've been getting my nails done for 15 years and this of my first review ever. Save your money and go elsewhere! read more

I have been going here for about 8 years now. I will never get my nails done anywhere else but here! I do acrylic and they are always perfectly shaped, and never too thick/chunky. They will do any design I come in with and it always looks amazing. The staff are always so kind and it's a lovely family business! read more

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I liked the way Jen did my dip powder manicure however after being a customer for over a year I am not going back. The owner is very rude and he seems to have little respect for his clientele. I've found a new nail bar with nicer management. read more

This was my first time to BB Nails salon and they have a very friendly staff. However, the lady doing my nails seemed confused about the process for dip powder nails. She kept asking the worker next to her if she was doing it correctly. They turned out pretty clean, but it was a lot darker than the color I picked out. Also, THEY DID NOT LAST!! Whenever I get dip nails, they typically last for about 3 weeks, but these lasted a mere 8 days. I didn't even get extensions for the dip nails and the total was $35. Not worth it. read more

BB Nails and Spa - Nail Salons Near Me - Kirkland, Washington

These women are so sweet and friendly. They give the best massages and are meticulous. Deluxe pedicure is such a lovely experience. I pretty much only go here now during COVID because it's spacious and feels safer. read more

First of all, I was really pleased with the overall cleanliness of the salon. They use the medical grade sterilization techniques and I was impressed with the covid-19 santization approach. My pedicure was so relaxing and my nails look super clean, which coupled with a safe environment is really all you can ask for. The icing on the cake was my nail tech Abby, who was really kind, professional, and had a great laugh! I really enjoyed my experience and would absolutely recommend! read more

With all nail salons it's a hit or miss depending on your technician, but I had a great experience this time! Me and my friend made an appointment and waited about 15 minutes. They were short staffed that day so it was understandable that there was a wait. Tim did an amazing jobs on my nails and it came out to be exactly what I wanted. I got acrylic, coffin cut, gel nails and they are still on after two weeks. Based on the amazing job Tim did they should last a solid month! read more

BB Nails and Spa - Day 1 - Nail Salons Near Me - Kirkland, Washington

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Me and my friend did our nails together, both of our nails color are off. It looks way different than the sample board. My friend's hand got cut and bleed... The service there was pretty good and they are nice. But the technical skill needs to improve a bit. I highly doubt that they put the base coat wrong, so that the cat eye doesn't show as well as they displayed, and the color turned out at last was too light. I chose grayish purple, but it's pink after they finish. Other than that it was pretty nice. read more

I had a very odd customer experience with this shop. The nail job was good, but I didn't feel welcomed from the moment I entered the shop. First of all, I'm a first time client. And I'm Asian. Except for the lady who actually did my nails, I felt (especially the man who seems to be the owner/manager) they were treating me with cold shoulders, unlike the other Caucasian customers. No one chatted with me or even asked "how are you today?" They would sweet talk to the other ladies, joke and laugh with them. I'm just sat alone with no one approaching me. Is this reverse racism? I think I read another review that stated: unless you are a blonde Barbie who wants the highest package don't come here. I guess he/she was right. read more

I usually don't write a review but I thought I would share my pleasant experience with Hellen. Last weekend I went in with my wife to get a pedicure, she was very thorough and made sure I was comfortable the entire time. Will be asking for her when we come in again. read more

I went to get my nails done for my Birthday and run into this lady name Hellen, she doesn't speak English very well but she sure does a great job. She took her time on me and not rushing compare to other people that have done my nail from the salon. I will definitely come back and get my nails done by Hellen again. read more

The ladies were very nice. The nail salon was clean. The employees weren't talking to each other the entire time in a foreign language and the place did not smell like food (as I have experienced in some nail salons). They did a wonderful job on my nails. read more

I decided to give this place a chance as my normal nail tech is well over an hour away. I normally get dip done and every time I've gotten it done they just take off the old dip and read it and dips it. I went for a pedicure and dip now seeing that there was dip with tip and regular dip I thought that it would be the same as the other salons that I've gone to where they take the old dip off and just dip again. Boy was I wrong I was there with a friend, not paying attention to what the girl was doing, and by the time I realize what she was doing, it was too late. She had cut my nails, my natural nails so far back that it actually caused me to bleed under two of my nails. I had no other choice than to let her cut the rest of my nails off and takeoff the old dip this was so painful as the skin was broken. I was then passed around to three different techs to finally get my nails done. Of which the third tech who finally finished off my nails broke skin at my cuticle on three of my different nails and each time I said ouch he just looked at me and said oh sorry and kept going. The Pedicure is the only redeeming quality of the entire service. It was relaxing and nice to have them done. read more

Been here several times over the past 5 years. The owner takes a lot of pride in his business and does a good job, I respect that. The last few times I've come in however, I've not had the best experience. Typically when I walk in, everyone is on their phone or iPad and hardly acknowledge you. I had a shellac mani/pedi done by the younger kids that work there. After putting my right hand shellac on I realized it was all clumpy. The young man was very nice and removed all of that hand and re did it. My toes turned out a little better than my fingers, but still was a quick job. I left with shellac on my skin in many places for $75... not sure I'll be going back. read more

Absolutely the best nail salon I have been to in Kirkland! Great atmosphere, very friendly, clean and professional. Jen is amazing and did an immaculate job on my nails and toes! Highly recommend! read more

Yesterday I did manicure and pedicure in that salon. It was my first time to get my feet there, but I didn't like them. I had to come back today to complain because my paint was damaged. The pedicure was horrible, they didn't remove my dead skin. They charged me $ 35 for a very bad pedicure. From the hands I paid 40 for doing something that I have always paid in that place 35 and when I went to complain that they would fix the disaster that had made me on my feet the attitude was bad-tempered and very bad service to the client. I think that if they charge expensive, they should be better off service and have a good customer service. read more

BB Nail and Spa was wonderful to celebrate my sister's birthday! Champagne, cheese and crackers, chocolate, and spa treatments for all!! Thank you Tim!! Had a wonderful time! read more

BB Nails and Spa - BB Nail Spa is awesome!! - Nail Salons Near Me - Kirkland, Washington

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