10/10 Experience! Everything was amazing from the food to the service! I had a cluster of crab legs along with the Pick 3 special with shrimp, fish, and sausage, and EVERYTHING was a 10/10. The crab legs were fresh, flavorful, and so good! Anna was quick to acknowledge me as soon as I sat down at the bar. She was attentive, professional, and provided great service throughout my visit. I also want to recognize the manager, Mike. He stopped by to check on me, but what really stood out was seeing him actively helping his team--clearing tables, running food, and jumping in wherever he was needed. I really appreciate managers who lead by example instead of just standing around watching their team work. Great food, great service, and great leadership. I'll definitely be back! read more

Anna was out server. She was very attentive, vibrant and made sure our table was clean at all times. Thanks for your superior service Anna!

Came during Houston Restaurant Month and really enjoyed myself. Alex the bartender and Mike the manager served the best food!! Boudin balls! Boudin like Softshell crab and shrimp combo was excellent!!!! Alex and Mike the best!! read more

I'm a regular at BB's Tex-Orleans, and Lyric always takes care of me! He's friendly, attentive, and always makes sure my drinks are right. I've been here plenty of times, and the service is always on point when he's behind the bar. If you're at BB's, go see Lyric! One of my favorite bartenders! read more

Mike ( manager ) and Grace (server) is awesome . late night top notch service ! smiles and great service 10/10 I'll be back! Still have the best crawfish ! read more

The food is always good .. the drinks hit . It's the service 0 !!! ATTITUDE THE MANAGER RUDE SO THE PPL UNDER HIM FOLLOWS ! the server name DIAMOND -she rude, she has no good customer service , she dnt introduce herself she's not genuine just NO SERVER- IVY is amazing I would personally ask for her to serve you . Her spirit and energy is radiating . She's common with the menu and she's easy going . She recommends meals or drinks - she's a vibe thank you IVY For blessing us with your presence read more

I ordered the regular shrimp gumbo, and crawfish étouffée, and it also came with a house salad. The gumbo was delicious and full of flavor, rich, comforting, and exactly what you want when you're craving something classic and hearty. The crawfish étouffée also delivered with great flavor, and the rice was cooked perfectly, which really made the dish come together. The house salad was a nice surprise as well, fresh, crisp, and refreshing, which balanced out the richness of the main dishes. Overall, this combo really hit the spot and made for a very satisfying meal. read more

BB's Tex-Orleans - Shrimp Gumbo, Crawfish Etouffee, House Salad. - Southern Near Me - Houston, Texas

To go review of shrimp n grits. Ordering was smooth when calling. When I walked in, the hostesses were friendly and helpful. Now as for my favorite dish from BB's, this was the spiciest one EVER. The shrimp were well seasoned and not spicy. I think offering a heat level would be good. Even the collard greens were spiceeee. Not sure if this is just a spicy location compared to others. I was bummed about the change in the garlic "bread". Why?! read more

Service was great. Danielle our server explained everythin. Food was fresh and hot. This location is great.

Tkiah and Mike are the BEST!!!! Their customer service is Exceptional and Much Appreciated. I Enjoy Each and Every Experience!!! read more

Danielle was great!! Wonderful customer service and made us feel welcome the entire time and made sure we had everything we needed :) We will be back!! read more

A group of about 10 of us went to celebrate Mardi Gras. I appreciated Brandon for giving us separate checks. Moreover, they included a tip of 18 percent, not 20. When I arrived, our complete party wasn't there. So I got a hurricane at the bar. They were $5. It took a while to be seated. Plus there was not much happening though it was Mardi Gras. The only zydeko I heard was in the bathroom. I ordered fish tacos. They come with a salad and a side. I ordered a Caesar salad. It was good but I don't see why it has to be spicy. Instead of getting fish tacos, I received shrimp. I didn't bother complaining. The corn was Mexican style, with cream, and just a bit spicy. Parking is really tight. I had to park at the center next door where Palazzo's is. BB's on Westheimer didn't have anything going on for Mardi Gras. Too bad! read more

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Excellent food and service without breaking the bank. Awesome experience, couldn't have been more happy and satisfied.

Ivette was very helpful and knowledgeable of the menu and daily specials. She made sure I was well taken care during the lunch rush.

This visit was disappointing. The boudin balls were not hot when it was bought to the table. Ordered 2 pounds of crawfish to test them out and was going to order more if it was good. Too many little ones in the batch ajd it was over cooked. Serval were mushy. The only thing that was good about this place was the young lady server. read more

BB's Tex-Orleans - Southern Near Me - Houston, Texas

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The food was great. Danielle was my server and she was amazing and so was my margarita.

BBQ Texas New Orleans is so good! This was my first time trying it, and it definitely won't be my last. The flavors were on point, the food was satisfying, and everything just hit the spot. read more

BB's Tex-Orleans - Alright yall here's the entrance - Southern Near Me - Houston, Texas

Came on Friday during happy hour to catch up with a friend. We wanted to take advantage of their $18 waterman special during the month of November. It wasn't packed when we arrived and were seated immediately. Server was very attentive and the ambiance was like any other BBs very chill and welcoming. read more

BB's Tex-Orleans - Waterman - Southern Near Me - Houston, Texas

Great food and great service. Danielle is the best late night server. Try the soft shell crab. Yum!!!

Came in from out of town to celebrate with my sisters and wanted crawfish & boiled shrimp. We decided to go to BBs. We've visited this location before, but the service we experienced today by Ivy & Mike was beyond excellent! Ivy was very quick to attend to us and take our orders. She was patient with us while we decided. Once we did, she immediately brought us gloves and tied our bibs! Amazing. Mike dropped in on our table one to great us and then again to check on our overall experience. Our food came quickly and it was flavorful. We did have to ask for anything! Excellent service! read more

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Visiting from Chicago I really wish we had ones of these back home. Crawfish was fresh and delicious with perfect flavor. Empanadas (shrimp and cream) were tasty as well. Margarita on the rocks was yummy. Plenty of parking, nice staff, clean and good size venue with bar area seating, great options from fried or boils seafood, appetizers, drinks, etc... read more

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The crawfish at this location are great. We used to frequent Rajan Cajan for crawfish but they have definitely met their match. In addition, the wait staff has been consistently good. My only struggle is walking in to the front door and having to wade through all the cigarette smoke because they have a cigarette butt drop/station 5 ft from the entrance. That's a BIG negative because how much trouble would it be for them to move it another 15 ft away where no one has to inhale 2nd hand smoke. read more

Food is good. Drinks half off on happy Hour. And clean bathrooms . Cajun music , mardis gras vibes. Easy service nothing crazy fancy read more

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Had an incredible birthday here all thanks to our server Lee! I am genuinely so grateful for her hospitality and kindness. Please get the bread pudding it's a must! Once again shout out to Lee for being amazing! read more

BB's Tex-Orleans - Bread pudding - Southern Near Me - Houston, Texas

Went to this restaurant for the first time, formerly went to Pearland location (2ish years ago). Got a bowl of both each gumbos to go. BB's used to be my go to restaurant for gumbo, after various sampling. But this time, much smaller portion, and more watery/thin. Not happy. Decent flavor, but, may not buy again. I prefer a heavier gumbo. read more

Great food I love it every time. I like all locations but this location is the one I come to often and I'm never disappointed. read more

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I don't usually leave reviews, but this experience has been ongoing and needs to be addressed. I've tried multiple times to contact the manager at this location and have not received a callback, even when I was told I would. Customer service has been consistently disappointing, and the cleanliness of the restrooms has been below standard on more than one visit. I've tried to handle this directly with the location, but due to the lack of response, I will be escalating this to corporate. I hope management takes this seriously and makes the necessary improvements. read more

First time eating at BB's. The staff was super friendly and the food was good. I came on my lunch hour. The restaurant was clean and spacious. We came with the need for a wheelchair. read more

Great customer service! Easy online ordering. Plentiful servings and flavorful, well-seasoned food. Got the pick 3 , with the sliders, shrimp, catfish and fries! Great location, clean establishment. Love the late hours. Will try the cajun pasta next. Just wish they had different fries, I dont particularly care for shoestring fries, but than that great experience! Forgot to take pics, food looked and smelled too good! read more

Fantastic experience! Zach was extremely helpful and took the time to explain all the options, which I really appreciated as a first-time customer. The service was friendly, professional, and welcoming. I'll definitely be back. One thing you absolutely have to try is the soft shell crab. It was one of the highlights of the meal! read more

Shawn was a pleasure! Bb's is the best. Crawfish in Texas orleans is mouth watering delish!

Shaw was the best server !!! Def made the visit fun , excited and worth it !!! 10000/10

Our waiter was Shawn. He was very personable and kind. Very warm personality. He made it very comfortable to sit and eat. My family and I are in customer service ourselves and truly appreciated the dude. The food is good. I come here every now and then. This review is for Shawn. He took care of us very well. THANK YOU SHAWN! read more

The Bartender at the bar is everything Lee is very kind , Upbeat and always does a great job when i come to this location.. Come see her please she is the BEST!!!********** read more

Nice Hospitality food the price is reasonable great,service is excellent relaxed atmosphere great place for group luncheon. Great parking easy access I recommend this place read more

Lee was nothing short of exceptional she made our experience amazing. We came in right off a red eye from Philly where our flight was delayed all day and our nerves were bad and she made it all the worth the while. I'll def be back read more

Let me tell you Ivy ( our server) and Mike (the manager) were so kind. And the service was impeccable, our food was served hot and we did not have a long wait and the Happy Hour specials! baby let me tell you was on time. The crawfish was spicy and big, the oysters were so fresh and good. You know I'll be back! read more

The service and the food were fantastic! We were a large group of 11 and Ivy, our server, took very good care of us. Drinks were served quickly, advice was given on quantity of food to order, she was in the spot when we needed anything! The food was excellen! we ordered crawfish, shrimp and boudin. All were delicious especially the boudin. We had a lovely visit and will be back! read more

First time back in quite a while and this location has deteriorated greatly. Ordered the grillades and grits and close to half of the meat cuts were extremely fatty. Decided a few days later to give it another try and was just as disappointed. Ordered the chimichurri strip steak and the sauce was barely any flavor at all. The rice served with it was gummy and flavorless. The worst part was the server Sabrina's very dirty hands, perhaps paint or ink-stained but sure didn't make a poor meal seem any more appetizing. The staff all appeared to have checked out, they all seem uninterested in service. Now I expect a cut-and-paste apology from the manager, the same one you see in 9 of the last 10 most recent comments. read more

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First off, when we arrived, the host seated us and asked for our drink orders. We gave him a few drink choices, and then told him we wanted a seafood boil that wasn't spicy. He recommended the "Texas Heat" flavor, saying it was one of their most popular options. Since we were there with my 12-year-old stepdaughter, my almost 1-year-old son, and my almost 1-year-old daughter, we trusted his suggestion. When our food came out, we still hadn't received our drinks -- and the seafood boil was extremely spicy. None of us could eat it, so we let them know. They took it back, and when it was returned, it still tasted spicy. It honestly seemed like they just rinsed it off and added garlic butter instead of remaking it. To make it worse, the portion looked smaller -- only one egg, one corn, and a few potatoes. When we asked about it, the staff didn't seem to know why, but said they'd bring more out. Five minutes later, the server came back with just one egg. At that point, it almost felt like a joke. We spoke with the manager, who apologized and admitted they don't remake the platter -- they just "re-dip" it in a different sauce, which explained why it was still spicy. She offered 25% off and removed a kids' meal, but that didn't make up for the poor service and bad experience. Our bill was around $140, which we don't mind paying when the food and service are worth it -- but this was not. It took 30 minutes to get our alcoholic drinks, which arrived when we were nearly done eating. The server's attitude was dismissive, and the whole experience felt careless. Overall, very disappointing. For a family-friendly seafood place, you'd think they'd be more attentive and considerate when recommending menu items and serving families with kids. read more