As soon as they arrive they try to increase amount of time they need to clean. The photos are…read moreimages taken upon their arrival. Nevertheless I politely asked them to leave not falling for bait and switch when I agreed to 4 hours now you want longer and have not even begun. Backup cleaning service came and did a wonderful job.

ABSOLUTELY HORRIBLE... They couldn't even handle a small studio…read more The owner of this company does NOT care about customer satisfaction. They charge more than most of the other cleaning companies and because they have good reviews, I figured I'd give them a shot. Ohh, was that the wrong decision. BEWARE, they will sound excellent over the phone, but the outcome will not be consistent. It's like watching a movie where the audio and visual don't match. Trust me, look elsewhere.

We have been using Norma's Cleaning Service for almost 40 years. Norma has become part of our…read morefamily. Her children and and grandchildren have now become part of the company and have the same work ethic as Norma. We have recommended Norma to so many of our friends and my clients since we've known her and our friends have loved her.

I've been working with Norma for years she does an exceptional job for us! Norma takes care of your…read morehome as if it were hers. And when she's cleaning, she moves furniture re-organizes cabinets and makes your home a beautiful place to live. She's also very reliable. I highly recommend her. I

Dora did an EXCELLENT JOB!!! Definitely will hire again…read morewhen we need cleaning again!!

Hannah was awesome. Our house looks amazing. They were on time and the communication was great.read more

I have utilized the services of Keeplex Cleaning Company for my condo…read more Marina was always reachable . promptly responding to my questions. Thank you , Marina. Lana and Michael executed an exceptional job. Both were professional and ensured that no time was wasted. From now , I will be using KeepLex for my house cleaning.

Highly recommended. Needed my home cleaned on a tight timeline in tight budget. The cleaning team…read morewas on time and extremely efficient, it was obvious that took pride in their work and the results showed it! They were very flexible in what the job description entailed, and hit the mark on all fronts (friendly, efficient, respectful, good value).

Jessica's Cleaning Service came to our apartment and did a wonderful job. I have used them before…read moreand will use them again. I highly recommend them.

made appointment! never showed up or called! bad business!!! why does a company make appointments…read morethat are not kept???

Review Update: After talking to Rachel, she explained that most deep cleanings don't include making…read morebeds, doing dishes, or taking the trash to the bin, so my expectations there were a bit high. She also offered to refund part of the organization fee since I decided to only do the kitchen. I really appreciate her willingness to clarify and make things right. Rachel is incredibly kind, friendly, and an absolute powerhouse when it comes to cleaning. She made my home look spotless -- every surface gleamed, everything smelled fresh, and her attention to detail in the main cleaning work was fantastic. It was such a relief walking into such a fresh, tidy space. That being said, there were a few small things that could be improved. For whatever reason, I felt like she was very rushed. The trash was left right outside the apartment without a new bag in the bin, and the dishwasher wasn't started -- small touches I've had with other cleaners in the past that make a nice difference. I had also paid for organization, originally planning to do the guest room and kitchen, but when she arrived I decided to just do the kitchen. The charge stayed the same, which I wish had reflected the smaller scope. Overall, Rachel's cleaning skills are truly excellent, and she's a joy to work with. With a little more consistency on the smaller finishing touches and more clarity in pricing, her service would be perfect. I would still recommend her to anyone looking for a deep, high-quality clean.

Rachel and Ray are awesome. Extremely happy with the experience. Very professional. On time and…read moreon budget. They busted some major cleaning out and my place has never looked better. They made things shine I could have never done. Again - can't recommend them enough and will use them again. Thank you! (but be careful of the cats ;))

We requested their service for "basic" maid service. Turns out we needed more of a deep cleaning…read more They moved most of the furniture, cleaned cracks and crevices, and did a great job in the bathrooms. I was actually out of state when we requested their services and I was able to successfully coordinate everything via messaging. Responses were prompt and professional. We were only planning on using them for one good cleaning but have now decided type use them on a more consistent basis.

1: After approximately seven years of cleaning for us weekly, YOU GHOSTED US, and without…read moreexplanation! How dare you?? 2: YOU did so without explanation, and avoided any attempt at communication from me. Maria Cristina or whatever you are. Do you see how wrong that is? Do you see how freaking hurtful that is after all of those years? I honestly despise you because I see who you are. You did the same thing to others when they would reach out to you for service, and I didn't understand why you were being so nasty and ignoring them. 3: I DESPISE YOU AND YOUR WORK ETHICS, or lack there of. 4: I DO NOT RECOMMEND HER AT ALL. 5: Please know that you will not know who the people are that are coming into your house because they change so often, and their backgrounds;?as sketchy as they may be, will be unknown to you. 6: Maria Cristina Hendrickson, just like many of your clients both current and former, I considered you a friend, and now you are the absolute opposite. 7: I know so many things about you, all the things that you have confided in me about your clients of past and present, personal stuff that pertains your clients and yourself, just as I have shared with you. How freaking dare you? You know that I hold a grudge, and that I hold people accountable, so this review of your bullshit could've been avoided had you responded to one single text message after you communicated to me that all was well, and that you were still going to show after your three week vacation . This is a copy paste of our last conversation : "Hi there and happy Saturday Maria Cristina... I really hope that all is well with you. My name is......., I am the person that without ever meeting you for months in person, hired you and left you the keys to my home in a lockbox. After speaking with you, I had a feeling that I could trust you with my home, and I had a feeling that you were a person of integrity and trustworthy, otherwise I wouldn't have chosen you. Once we finally met face-to-face, and had the chance to talk, I liked you even more. I recall that when my kitchen and bathrooms were being remodeled and replaced, I continued to have you come to the condo every week, knowing that you could barely clean anything, but I still paid full price. You have been cleaning my home(s) since forever, so I don't understand What is going on? Maria Cristina , you 100% know that you could or can talk to me about anything, and for All of these years that you have cleaned for us, confided in us, and me and Tony confiding in you. We are at a complete loss as to why you didn't show up last Wednesday when you confirmed that you would, and that you are not responding to any text messages. I don't know if this is a money thing, an inconvenience thing, or what, but whatever it is or was, you 100% know that you could sit down and talk to me about it, so unless you were injured, jailed, hospitalized, or abducted by aliens, I don't understand why you haven't responded to my phone call or text ? Let me also bring you back to the conversation when I told you that I wanted you to come twice a month instead of every week. Maria, the look that came over your face was a look of you being devastated, but I really didn't understand that reaction, because more often than not you were only coming here twice a month anyway, due to you prioritizing other clients who were probably paying you more, so I don't understand the lack of communication now. ? I did ask you many many many times if you wanted to change me to a different regular scheduled day, and you never would do that, so I don't get it ? Here's the thing Maria Cristina, whatever it was you could have sat down or even just talk to me about it rather than just ghost me (after all of these years.) Lastly, I hope that you will reach out to me and either we get closure, but don't just ghost me after all of these years, knowing me, that will be sad. Stop doing this shit to your clients, otherwise just treat all clients like clients, and not pretend to make friendships or relationships with them, and then ghost them because it's rude. How would you like it? How would you like it if Jose ghosted you or any of your other employees. With this said .... I decided to take the text messages down that I had attached but everything that I said is true. You would confirm that you were gonna show up and then not show and I was fine with that until you just stop showing at all. Christina Maria if you give me an explanation, I will take this down ...

Amazing!! Luz came over before starting our service to do a thorough walk through of our home to…read moregive us an estimate. She was punctual, professional and so fun to talk to. Her team is professional and passionate about cleaning. Truly I've worked with so many different cleaners before and now I know cleaning is not just an errand that a taskrabbit or someone random can do, you have to be a cleaning professional that understands how to clean, and Luz's team gets it! I'm so excited we found her!

Luz's team did absolutely amazing work!!!…read more We finally decided to get a cleaning company and I'm so glad we picked Luz and her team. They are so professional and THOROUGH!! I was amazed at all they did while they were here. They worked so hard to make this place spotless and for the last few hours I've stumbled on more and more things that I didn't realize they had cleaned that surprised me!! This feels like a whole new house! Would absolutely recommend