Pretty inconsistent service for an ISP. When it works it seems fine but won't carry many devices. Streaming movies and shows is ok as long as you're not trying to stream 4K, or on multiple devices. It's occasionally off-line during the evening and weekends when most people (including ourselves) are trying to use it, and requires frequent restarting of the modem. At least twice a week. Sometimes daily. On a good note, they are responsive to outages and send technicians over quickly. The techs are working hard to make up for the wonky service. read more

Everyone from the receptionist at the front desk,the person who answered the phone,and the texh support guy was top notch! They were friendly,courteous, and knowledgeable. In a world of crappy customer service,they stand out.I very much appreciate how they conducted my business with them.Thank you! read more

Absolute garbage internet reliability. They must have drunken monkeys running their switch room. I pay for their highest tier connection and have only experienced what is paid for half of the time. I run a speed test multiple times a day and most of the time get speeds that are unacceptable, often less than 1Mbps. Have to reset modem at minimum once a week, sometimes multiple times in a day. All of my friends and family in the area experience the same issues and have for years on end. BCT internet needs to correct it's cranial rectal inversion. They have a monopoly and take full advantage. read more

Due to the virus my office was closed and employees sent to work from home. I called BCT and told them my situation, And Tracy said it would be the usual 3 weeks to install a landline. I told her we are having a national emergency and isn't BCT helping to support the community? She replied "no" . Wow just can't believe a company would have someone working for them like her! read more

Hands down absolutely the worst Internet company for service. I have been living a nightmare with their Internet for over 10 years with no other options for unlimited in Oregon City. It has cost me so much lost money in the business online and anger not being able to use it hardly ever to stream movies . read more

If you can use anything else do it this is the worst internet I've unfortunately had the displeasure of using for anything. Might as well be thieves with the price they charge for the most inconsistent connection I've seen. They don't seem to know anything about it when you call. Debating if I am better off saving the money and not helping the greedy owner with a monopoly on the area. read more

The service itself is ok. The problem is they require you to have a phone line, even if you do not use it they charge you quite a bit for it ($50 monthly). The majority of service providers do not require a phone line anymore. They have a monopoly on the area so they can charge double what other providers charge. It's ridiculous. read more

Sadly, I have to agree with the other individuals that have posted reviews for this cooperative. I have been a customer for 3 years. I have phone and DSL service. Although the DSL service is slow, it's stable and has met my needs. But my recent experience trying to set up their new broadband service has been extremely painful with no end in sight and the customer service has been truly appalling. Gee, do you think they KNOW we have no other options? Think twice before moving into an area with BCT as the only internet option, folks. read more

Their customer service is decent. Only once have I felt that I wasn't being heard. My wife and I have called multiple times to complain about our internet speed. Each time we call it seems like the service improves for a limited time and then reverts back to snail speed. Our latest battle with BCT was very recent and resulted in them sending a guy out to the house to check our wires and eliminate them as the source of the problem. As expected, our home was not the issue. He left, and for a short time our speeds went from 0.9 Mbps up to 2.2. But alas, it slowed once again. So, my wife called AGAIN to complain. This time we were told that there was an error or mistake on their end which has been corrected. Our speed jumped up to 4.6 Mbps for exactly one day. As I write this review it is steady at 2.2 Mbps. We pay for 5 Mbps and BCT makes no promises on the actual speed we will receive. We have been customers for more than 3 years now, and I cannot tell you how many times I've been told that they intend to upgrade to a cable system. In fact, during this last complaint session we were told that they are "rolling out starting in January 2018". I won't hold my breath. The most frustrating part of it all, is that right across the street from our property, there is a yellow tube coming from the ground that has a sign which says "Do not dig, fiber optics located here". How can fiber optics be that close but so far out of reach? Thanks BCT, that's a rhetorical question. read more

This company provides the slowest most interrupted internet service I have ever experienced. EVER. They are happy to charge you for all of these "upgrades" to improve the speed and nothing helps. Every time you call them they tell you the same thing, unplug your router and wait, then turn it back on. ARE YOU KIDDING ME!? This is not the answer. When it was insanely slow in the summer they said " well kids are out of school, so a lot more people are on the internet now and slowing it down." SERIOUSLY!? Ok so what's the reason now that it hasn't changed at all! What a joke. Terrible company and no other option out here- it just seems wrong. read more

May parents and I moved to Beavercreek in 2007 and have ran into two Internet related problems, but they were resolved fairly quickly. The customer service folks at BCT are really nice. read more

We have had BCT for phone, cable, internet for almost 4 years. Everything works well except the internet. It has been AWFUL. We don't have any other alternatives, so are forced to make do. With a home business and kids needing the internet for school, we have been at our wits end! read more

Finally have cable internet! It is so much faster than the DSL we have had for the last 15-20 years. It is quite an improvement so far. We can actually watch Netflix and Hulu and HBO without it stopping to buffer every couple of minutes. Thanks BCT. read more

We have been with BCT since moving to Mulino in 1990. They have progressively gone 'down hill' over the years. Their internet speed sucks! I can't watch anything that streams because it's way too slow. Their cable TV is full of c--p for choice and rates been going up every year! We are looking into other options (not sure we have many) because we're tired of this. The daily 'menu' change use to take minutes and now takes an hour. It also randomly kicks-in to do it's change at 9pm and takes til at least midnight to finish. I've complained several time about that and nothing ever changes. Too bad they have deteriorated over the years to.....what they are now! read more