Outstanding customer service! The staff were friendly, professional, and very knowledgeable."

They did a very bad job on removing brown spots and after I called them twice and left two voicemails they never called back or showed any effort to help remediate. Do not recommend this business, stay away. read more

I had the best Hydrofacial with Amie. She's very knowledgeable and personable. I look forward to seeing her again soon!

Lied and injured me. I am not only injured they have bait and switched. They took my entire payment for services and said 8-months of cosmetic procedures. They then said it was only two visits after they took $3,000 in advance. They refused to compensate me after their staff injured my abdomen. I also never received the entire service. read more

Nurse Jessica got me looking right !!! I was nervous as this was my first time getting Botox, but she eased me into it She's the best injector!! My husband says I look just like when he first met me read more

So excited to say I'm back at Be Clinical. Had an amazing experience. Today and book some appointments that are going to be life changing! Can't wait to get started. They have amazing specials right now. Get in and book your next appointment get freshened up for the Holidays! read more

You all have poorly upheld your core values especially that of transparency. I'm not happy with my results at all after the full healing. There are hard nodules, uneven spots, migration, and asymmetry. This is beyond a difference in technique, this is poor training and lack of knowledge all around. Do Better. read more

Be Clinical - Results on the left were from Gianna. Results on the right are what I received today. - Skin Care Near Me - San Ramon, California

Go elsewhere. I had the HALO treatment which I had to terminate before it was completed since it was so painful. They were not trained well and my HALO Process did not do what the doctor said it would do I would also like to stress that there is no refund policy. I would suggest finding another skin clinic read more

Something sketch about their business model I was recommended by a clinician to come here for PRP related to postpartum shed etc...I paid for a 6 pack/month of PRP INJECTIONS AROUND $3k or $550 per injection beginning in October 2023. My hair fell out in massive chunks within days of coming here for an injection. When I was assessed they failed to mention this could potentially happen and was one of the many reasons I didn't try other medications or treatments- I was avoiding shock loss. A kind NP provided education and helped me understand what could happen . Regardless , I decided now was not the best time, I couldn't pinpoint the start of the shed and didn't want to do too much to my body. I emailed the business with photos of the massive hair loss each time I washed my hair and saved the evidence in bags. They set me up with an appt on 1/4 at 2pm to talk to the owner/physician. I decided to stop treatment and Dr Frie offered a refund which in my mind would be $1500 since no completed half of my package. She said she'd let the front desk staff know and they would contact me. It took days and no one contacted me so I called and emailed the business they said the office manager was busy but would contact me . I received a response from Lina Marques on 1/9/23 and that they would offer me $450 because the treatments are $850 each once and the more you but the cheaper but once you "break the package" each treatment reverts back to the original cost which is $850 each injection. This wasn't outlined in any contract they gave me . However I decided to move forward , and have yet to hear from them regarding my refund. I don't like businesses that don't move forward when an action is decided. In this case on 1/4 I decided to stop treatment and requested a refund. It is 1/12 and I don't like following up with businesses in regards to MY money. I don't like when businesses are difficult to reach, and in this case I've formally requested a refund to the owner Dr Frie, in the email response to Lina marques and in a follow up email sent 1/12 again asking what the hold up is. They need clearer policies around their specialty items / packages as well. They have no issue charging you IMMEDIATELY but seem to lag over a week+ when it comes to issuing a refund for services not rendered . Please take your business elsewhere to a clinic that's clearer with their policies, payment structure and health education to help you manage expectations read more

I love this place! I had the best facial from Amie! She is so friendly and professional. I'm going to definitely recommend this place to my friends and family and i will not go anywhere else read more

Yesterday was my first time at Be Clinical. My best friend was also trying them for the first time so I decided to see if I could get in too. I called for a same day appointment and they got me in for a same day lip injection appointment with Jamie. I am VERY happy with the whole experience. Starting with the front desk, the girls were professional, kind, knowledgeable and approachable. The facility is very clean and has a calming sleek appearance that makes the wait relaxing. Even the bathrooms were elegant. I loved that they gave me a little tiny jar of numbing cream to apply myself. This is very thoughtful because it gives you control of how numb you'd like to be. I put a small amount on and then based on my numbness I was able to add a little more where I felt I needed more numbness. Their cream in excellent. This in my third time I have gotten lip injections and it honestly was the least painful experience out of all the times I have tried this procedure. Jamie was a true expert. Thoughtful and communicative,,She would pause and show me the lip design she was achieving. She paused to make sure I liked the shape and to ask how I was feeling. She made the experience mine and that is when you know you are in good hands. Further, she has a very soft hand, of course there were a few spicy pinches, but I'm A hard patient to numb. It was the least pain I have ever felt from lip injections. Overall experience was outstanding and so far I'm loving my results. read more

Be Clinical - Juverderm lips by Jamie (master injector) - Skin Care Near Me - San Ramon, California

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Since my last post, I am amazed by the difference at Be Clinical! They have improved in EVERY category: communication, front desk, customer satisfaction, treatments, and therapist professionalism. I believe that their goal to be impeccable has been more than achieved. I now have no reservations in highly recommending them to anyone! read more

This review is for Jasmin ' She is awesome! Love the way she does my Botox and lip fillers . read more

Adrielle it's the best l, I love how sweet and she did amazing job on my chemical peel, my skin looks amazing after, I highly recommend her Thank you Adrielle for taking care of my skin read more

Be Clinical - Got my lips done - Skin Care Near Me - San Ramon, California

This review is long overdo .. Jasmin is hands down the BEST injector in the Bay Area! I've been to numerous locations, but no one compares to her expertise. She is incredibly knowledgeable and always takes the time to explain every detail of the process, ensuring I'm comfortable and well-informed. I've never felt more confident and trust her entirely with my face. Her precision and skill are unmatched, and I always learn something new when I'm in her chair. I will follow her anywhere she goes! If you're looking for an injector who truly cares about her clients and delivers perfection every time, Jasmin is the one! read more

Make sure you show up on time to sit and wait. Your appointment requires plenty of time to waste because they are never on time or cancel you last minute. Never going back again, not worth it. read more

I had an amazing experience getting my lip flip with Ranika, and I loved how comfortable she made me feel during the whole process! Thank you a ton! I'm waiting for a couple of days to pass before I can upload the results but here is a picture I took moments after I got my lip flip on mt upper lip : Second pic taken 4-5 days later and absolutely love the results !! I see the lip flip progressing! read more

Be Clinical - Lip flip Botox on upper lip - Skin Care Near Me - San Ramon, California

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Been coming here for a few years now. Sorah is amazing...hope she never leaves. :) She's professional and great at her job. Doesn't oversell me and addresses my concerns. Had something minor that was bothering me and she made a suggestion to fix it. It worked. She definitely knows what she's doing. read more

Dr Frie and Sarah are two of my most favorite people. I highly recommend this business. They have always treated me well and with a lot of respect. My skin is just glowing!! read more

Unfortunately I am experiencing the same thing other reviewers on here are saying about charging you for services and ignoring your request to credit and make it right. Specifically the semiglutide weight loss program and Sarah Long. Signed up for 7 months of treatment and was having success losing weight, until 4 months in when Sarah did not place an order for meds that have to be delivered to you. She kept insisting they were delivered and referencing the last delivery I received in November, when the problem was she never placed my December order, leaving me without medication. When I kept getting the run around from her- you can never reach her by phone, I was forced to find a new provider to continue my treatment. It has left a 3week gap for me, luckily lumimeds seems very professional and getting me my meds within a week of signing up. I paid for $600 of treatment she is now ghosting me on. I would have been happy with a credit for botox , but she ignored my request. What a dissapointment. Also witnessed unprofessional conduct by her in front of me with an injector who she made come off break to inject me. Never saw her again. read more

I love coming here, Jazmin always does a great job, she's very knowledgeable and sweet! Thank you!

I don't understand the bad reviews for this spa . I had botox and the first bbl laser done from a worker named Kayla. She was super patient, understanding and professional. There were no minor or major issues at all, and she answered all questions I had with an amazing job on the actual procedure. 10/10. See you again in the next three weeks . Thank you read more

(*Do Not Go Here* I finished my "Unlimited Hair Removal" for one year and would strongly, urge you to reconsider giving this company your business for the following reasons. Please read the negative reviews and take seriously before investing your money. 1. They do false advertising on the laser they use. They say they use the CANDELA machine (designed for Laser Hair removal) but they use the SCITON which is designed for BBL. Even on the Sciton website it claims laser hair reduction (not removal) as a side benefit. Thus, you will not get the results advertised. Last time I was there, they have the machine just sitting there but the sales rep still owns it and they can't use it? The whole thing was bizarre. 2. They state you will need 4-8 treatments to see results. (see image). I went to 10 treatments, spaced out exactly as they recommended. 75% of my hair has grown back after completing my treatments just 2 months ago. 3. Was never given documentation. No contract. Even after I asked for one! You'd think they would want to provide it to cover themselves, however all I got was a small credit card receipt for my $2,500 dollars. 4. I never saw Dr. Frie. I was there over 20 hours in the span of a year. IThey just use her name to run the practice under per California's laws. George, (who I believe is her husband?) is a pure salesman and the business feels shady as a result. 5. With a few months remaining, I voiced concerns over the fact that there was still quite a bit of hair growth to the staff. However, I was assured I'd be able to be reevaluated by Dr. Frie herself and "taken care of" to be sure I got the results. Did not happen. After finishing a treatment, I was abruptly told by the woman at the front desk I was done and I could buy more treatments if I wanted to come back. 6. Scheduling was horrific. One reason why I chose BeClinical over places like LaserAway (I was very upfront with them about this from the beginning) was to be able to have the same provider each time. I met with the nurse I'd have, was very impressed and after one visit I was getting calls before every appointment asking me to change my appointment time AND provider. I also wasn't allowed to do multiple body parts in one visit so I had to drive there for separate visits, sometimes within a few days. Adding up travel time and in office time to see the lack of results over a year was disheartening to say the least. I could go on but please do yourself a favor and do not fall for the advertising, pretty office or sales tactics. I've talked with other people that have had similar experiences. Read the negative reviews and take them seriously. Also note that I am not someone that goes around writing bad reviews on yelp (you can see others I've written). I'm a real person and this was an honest review. Feel free to message me on yelp directly for further questions. read more

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Quality of Services - 3-5 Stars, depending on provider. Coordination/Follow-up Care/Billing - 1-2 Stars. The quality of results you will receive here is top notch, especially if you book with Jamie - but research yourself any contraindications because these will not be explored with you. Essentially, you are responsible for your own safety, knowing whether its okay to do a certain treatment, and details of after-care -- so do a lot of research as this won't be gone over with you. Billing and account errors are rampant so keep careful watch. Remind the front desk and the technicians exactly what treatment you are doing (areas, add-ons) because they will not be told or will forget. Ask for numbing cream for your next treatment before you leave. Don't do the weight loss program here. Breadth of my experience with BeClinical: But I have spent $Ks here over the last few years Quality of Results: I am very pleased with results (BBL, CoolTone, CoolSculpt, Halo, Clear and Brilliant, Potenza, PRP, PDO, more). Advanced tech that truly is study-proven to have results. Experience with Jamie is consistently 5 stars. My experience with some of the other techs for laser and light has been less consistently fantastic; there are differences in their methodology and some seem to err more on the side of lighter intensity versus efficacy. Billing Errors and "Lost" Treatments: Watch carefully your account; errors and oversights are rampant. Several times I have come in and there are billing errors - for example, my last Botox appointment which was last week I was told I owed $XXX as I was leaving, and I had to remind the front desk that I have prepaid Botox bank. When I was in here yesterday for BBL, I heard them say the same thing to another woman, who also had to remind them. I wonder how many times they have erroneously charged patients? They have "lost" on the record treatments I was supposed to have and I had to remind them - this happened both before and after they moved over to a new system. The "extras" that they give with packages are often not applied - so you need to proactively remind them to do this both at the front desk and with the technician. For example, yesterday at my BBL they forgot to apply stem cells which are supposed to be added to every treatment when you're a Platinum member. Another time, I had purchased both a Face and Neck treatment, and they only did the face. Another time, I was trying to book for a promo treatment I had won by doing a "raffle"/spin the wheel promo they had for folks who bought packages that day - the promos did not show up in my account. Since I come in here a lot, I don't alway remember exactly the full treatment that I was supposed to have, and you really have to remind and push them to do this - so don't go on autopilot like me after you purchase and book. Non-functioning Equipment: Another not-great experience is when I purchased a CoolTone package but after I completed my first session and went to schedule the next (you're supposed to do them in a series right after the other over 2 -3 weeks - which I was not told much less encouraged to do by BeClinical, I found this out by reading beforehand on other websites), was told they were "out" of CoolTone treatments and had to buy a new card, and that would be weeks out. This was months ago . Poor weight loss program- Had to inject semaglutide myself with no training or discussion how. Lost 2 weeks in my program (which I paid)because they didn't order meds in time even after I called and texted numerous times. Dangerous Lack of Contraindication Checks: The first CoolTone package I purchased, I mentioned offhand to the tech after my first treatment that I had a copper IUD and she looked surprised and said this might be contraindicated. She had to call the manufacturer, who told her this was a contraindication because CoolTone causes metal to heat up so it could basically cauterize your womb tissue. I am very surprised that this was never considered before, and that I was not told about this prior to booking/purchasing - especially the damage this could have done. I am not having any more children, but if I wanted to get pregnant, I would be very upset about the possible damage I would have caused to my body. IUDs are a common form of birth control so how has this not been taken into account? After I removed my IUD, I noticed that the second time I bought a CoolTone, scheduled, and did treatment, I was not asked if I have an IUD - so they are clearly still not warning women, some of whom may be trying to get pregnant. Because I had to refund the rest of my first CoolTone package I'd bought (because they had not told me about contraindications), I was actually charged the full price of that treatment I did - although I was not able to complete the full series like you are supposed to, and I wouldn't have purchased at the full price, especially not to do one session when the "treatment" consists of multiple sessions. read more

Numerous unfortunate interactions here: twice my Zoom consult calls didn't happen, the first because they couldn't figure out the system, the second because they missed the note to test call in the morning. Christy/Christine(?), who openly talked about being new to the injectable field after her long history of nursing (even showing me the lumpy under eye filler she had given herself), left face altering bruising resulting in a swollen, crooked eyebrow that made me look angry and uneven. Lastly, I specifically called and scheduled with a different nurse to avoid the bruising, however I was placed with Christy again regardless of my request. That's enough for me to look elsewhere. read more

Be Clinical - Bruising by Christy/Christine(?) that lasted 2 weeks - Skin Care Near Me - San Ramon, California

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False watered down products: They put on a sale for their product and I think they new the product was not affective, thus the sale, and it did not last or work. Clearly unethical, dishonest, lack of transparency, and poorly unconcerned for the client, simply after the money. Will choose the business over you. Owner will use products that cut corner and are not what they claim it to be. Go somewhere where they would refuse products that are ineffective and you actually get what you paid for. read more

Did not call at the appointed time so I had to call them. Had zero info for me. Someone called me back 10 min later and told me some SUPER basic info I could find on they're website and then said the service I was requesting wasn't up and running yet but they would contact me whenever it was....? And when I asked about pricing she said she had no idea that "someone at the front desk should be able to help with that." I had already asked the first girl I spoke to and she didn't know. It was a huge cluster. I will absolutely NOT be going to this office for anything. read more

I love this clinic! Sarah Luzuriaga is so talented. Pain free and magnificent results. I received Botox and was so pleased with my results. I would highly recommend Sarah L. read more

You know how hard it is to find a medspa that doesn't oversell, listens to the type of look you want and really just building trust with the person handling your body or what everyone sees most, your face. I've had a couple of consultations and procedures done here and have had no complaints, no side effects, no unevenness. I like that my provider was conservative in treating me and that she listened to my overall goals and provided a treatment plan that coincided with what I was going for. Check in/out process is super easy, they partner with Alle and I like that I can accumulate and use points. They're always running specials and sometimes events. So far, I've liked the services here and will continue to use them for my medspa needs. read more

I did the whole body package for a year, and I will say some nurses are qualified. Other others are not. One of the nurses had lasered peach fuzz from my neck and my chin and around my jawline and another nurse had told me that I shouldn't touch peach fuzz because it'll grow back darker and guess what exactly happened. I now have to do laser somewhere else all over my face because I'm now growing thick hairs all over my jawline and neck. Thanks to their unqualified and untrained properly medspa nurses. The only reason this is getting even an additional size because some nurses are great and my body hair where it was originally thicker does not grow back anymore, but the fact that now I have the issue on my face, a place that never was an issue prior is incredibly frustrating read more

I had been to this clinic for almost 6 months now. I usually get service done by Sarah. I really love her works. Sarah explained to me every single step and always check on me how I feel. She made me feel Very comfortable for any service that I got from her. Thank you so much Sarah!!!! read more

Heads up they will have new clinicians only employed for 2 weeks without any real experience perform your $1200 Halo treatment. You will have no results, and they will blame you. I bought two separate Halo treatments for my mom (concern for sunspots, aging) and my husband (concern for acne scars). They both had treatments on the same day with two separate clinicians. My husband's treatments with Kayla went well, and he had results consistent with a Halo laser. I would definitely recommend Kayla. My mom came home without any redness, swelling, or pain and looked like she had no treatment whatsoever. After calling Be Clinical with concerns since this was completely different than the usual Halo post laser result, they had her schedule a follow up with the clinician who did her laser. Turns out it was a new person who had only worked with Be clinical for 2 weeks prior to treating my mom. Not only that, but during her follow up, the clinician repeatedly BLAMED my mom for not having good results, saying she had thick Asian skin, didn't pretreat with hydroquinone or tretnoin which is contrary to their own pre-laser instructions. She also blamed my mom for scheduling a consult and treatment on the same day when it was the front desk that scheduled this. She had absolutely no accountability. We were not told this was a new clinician when scheduling the laser appointment and only found this out during the follow up. It's completely unacceptable to be charging patients a full treatment price and having an inexperienced and untrained person performing the laser treatment. What if she burned my mom???? What if we didn't know what a typical Halo result should have been??? They would've taken our $1200 and we would have disappointing results and be blamed for it. They did end up offering a complimentary treatment with Kayla which we did accept, but at that point my mom has wasted her time, her PTO due to taking time off for the laser the first time (which was a waste) and then the second time, not to mention the frustration of being told that it was her fault. How disrespectful of Be Clinical to be letting poorly trained clinicians laser paying patients. read more

I am still a customer here and would not go elsewhere. BBL's are an absolute must try!

Love this place I have been there 3 times for fillers and botox , very friendly and ProfessionalThese ladies are trained well , I go to Sorah she is truly amazing my lips look fantastic they have never looked so good, also filler for my cheeks thank you Sorah you are a liquid artist and you love what you d, looking forward to my next treatment. Im very pleased Thank you Sorah and be clinical Juanita. read more

Be Clinical - Skin Care Near Me - San Ramon, California

Had my first appt with Masha for Botox. I found her to be very well educated.. this girl new her stuff. She was able to answer ALL my questions ... and ya, I asked a lot of questions that day. This could end up being my "one stop shop". They offer so many services...the office was very inviting as you came in. The front desk ladies were very helpful &nice.. After Masha finished going over everything, she started with the injections. The way she injects you was very painless. Injections haven't kicked in yet but it's only been4 days.. I have a 2nd appointment for filler tomorrow.. looking forward to it. I would highly recommend this place for all your concerns. I gave this place 4 stars bcz it was my first time. This way there's always room for improvement. read more

I found Be Clinical because of a Botox special and confirmed they do lips flips and neck bands unlike major chain Laser places that won't go below the nose. The price was great, even without the special. Once you're in the system you can sign up for texts that have running specials. I'd been thinking about neck threads for a LONG time as my neck took a beating in the shut downs and working from home. They ran a KILLER price on threads so I did it. Three sessions and major improvements. So worth it. I turned 45 in the pandemic, then 46 and then 47. I'm not sure why but I felt like I aged rapidly during that time. In 2019 I looked 10 years younger than my age, by 2022, I looked my actual age. I am too young for a face/neck lift and had been doing some research of other options, threading, microneedling, etc. Then they had a special for Potenza (microneedling with radio frequency), on the face and neck which isn't cheap to begin with but they had a sweet deal since the were introducing it. I think it was face plus neck for the price of one. Potenza is like a facelift before you need a facelift. Perfect, I gave this to myself for my 47th birthday. I just had my first session and let me tell you, after 3 days, marked improvement already. They say it can take a few weeks, but holy wow, I am looking pre-pandemic already! I think they say that because results can vary. Two more sessions to go and I cannot wait for the next one if the first brought out results like this. The front desk staff needs their own special recognition. They're all so sweet, kind and knowledgeable. I find myself chit chatting over cool beauty innovations with them. I had just popped in for Botox and a year later I am looking 10 years younger. They might need to change my check in picture from my first visit. read more

The place is nicecand clean. All the staff are knowledgeable and sweet. Jamie did my vampire facial. I highly recommend Jaime. The only issue I have is how they schedule tgeir read more

Be Clinical provided an incredible first experience with skin care!! From my first appointment, day of treatment, and post treatment appointment I felt special. The suggested treatments were made for my skin type. And Dr Fiona was spot on....I LOVE the results!! Aside from Dr Fiona being fantastic (trust her recommendations completely), Zee stands out at Be Clinical! She's an expert at making one feel relaxed, excited for the treatment and result! She's knowledgeable, kind, and helpful with any and all questions. I look forward to continuing my journey for healthier skin with Be Clinical! read more

Zee was amazing! She helped me book all my microneedling appointments & she always fills me in with all the upcoming sales going on!

I come in every month for my laser hair removal and always have the pleasure of working with Zeba. Shes very kind and always tries her best to inform me about my current treatments and any treatments I'll need in the future. Love working with her, super accommodating and understanding. read more