Val responded promptly for my request for help with a dead oven ignitor and within a day, came out…read moreto fix it within the quoted budget. A secondary issue was also addressed and now the oven works again. Would absolutely hire again for appliance needs!

Best in town service! I highly recommend hiring Mr. Val for your appliance repair. I put yelp…read morerequest to fix my broken dishwasher. Luckily, Mr.val responded within few mins over a text asking for pictures and specifics of the problem. He came over and explained me the accurate problem and best possible solution. Mr.Val's expertise with appliances saved me time and money. Above all, it is frustration-free, hassle-free experience working with Mr.Val.

Leo got here an hour early and was able to fix our freezer on the spot. These folks got us fixed up…read moreso fast our food didn't even have a chance to fully defrost. Thank you Leo for your professional and knowledgeable service, will definitely use your company again!

Prompt communication and they provided updates on arrival time. They were able to fix the issue…read morewithin an hour.

I can't say enough good things about Big Al! When my Whirlpool dryer suddenly stopped working, I…read morewas dreading the thought of being without it for weeks. I thought I'd have to go through the long queue of waiting for Whirlpool to send someone out. I called in the morning after it broker, and to my AMAZEMENT, Big Al was able to schedule me the very same day. He arrived right on time and was incredibly professional and thoughtful about taking off his shoes. He quickly diagnosed the problem, explained what needed to be done and got to work. What I thought might take hours, days was completed in no time at all. My dryer is running perfectly now, like the problem never happened. Don't second guess it, just call Big Al and he'll get it done. Also, he didn't over-charge me and just got it done for a reasonable rate. Super helpful! Thanks again!

OK Big Al, other repair companies have very big shoes to fill. From the service call to the…read morecompletion of the repair, the experience was phenomenal. It was a great value (definitely when compared to buying a new dryer) and quick,efficient service. Big Al was fast,neat, and super chill, coupled with his expertise, we're hooked.

Had an issue with our oven pre-heating and was on the fence on whether I should purchase a…read morereplacement or attempt to fix. I found Appliance Fixers through the Yelp app decided to give them a try. The initial contact was seamless. I was able to book for a next day visit. The appointment reminder is via automated text message and clearly outline the date, time, and my address. Sam was the assigned technician for my appointment and he arrived early, which was very much appreciated. The diagnostic visit was $70 which is applied towards labor if I choose to go with the repairs. Sam found the issue within minutes. It was a faulty lower heating element and prevented the oven from reaching preset temperatures. Sam immediately contacted his office for parts was able to get me a quote for the total repair. Sam also guaranteed OEM parts and highlighted their 90 day warranty on their repairs. He came back the next day and completed the repair, tested the heating element, and ensured everything was to spec. What I really liked about the experience is the response time, friendly technician, fast repair time, and seamless quote and payment process. The pricing was reasonable and there was also no pressure to choose the repair, which I greatly appreciated. Overall, a great experience.

Great experience with Appliance Fixers replacing compressor for 20-year-old KitchenAid…read moreRefrigerator. The refrigerator had been making intermittent knocking noises for the last year. It took two technicians from a different company to diagnose that the compressor was the issue. Those techs told me to just buy a new refrigerator as their company sells appliances. After reading reviews and checking Consumer Reports it was clear that newer refrigerators don't last very long and require expensive brand specific water filters every 6 months. Since I have a good quality KitchenAid side-by-side refrigerator from 2005 and the parts were still available I decided to contact Appliance Fixers. They sent a tech out the next day to diagnose the issue and were able to get the part from their local warehouse and install it within a couple days. Both techs were very polite and knowledgeable. Replacing the compressor and adding Freon was a major repair and took about 3 hours and cost around $1,300. Hopefully the new compressor will last many more years and save a quality appliance from the landfill.

Carlos is so talented and can fix most anything I think! Another service company said we needed to…read morereplace our GE gas range but guess what? They were a GE repair company (Bodewell). Carlos fixed the issue with the burner and we don't need to purchase a new range!!! Always get another opinion on replacing appliances!

We made an appointment for dryer repair. Mazter did not show, did not call, and did not call back…read morewhen I called their office to ask what was going on. Total waste of time: now we have to start over and wait even longer for an appointment with somebody else. Their "customer support" system is an AI robot who sounds confident, but cannot actually do anything to help you.

Dmitrii was excellent at diagnosing and resolving the two failed microswitches in my microwave…read more However I'm not very happy with A-Service false estimating practice. When I contacted them they estimated similar work at $2-300 parts and labor. I don't mind that estimate being wrong, but the reality is they charge $300 minimum for labor, not including parts. It was impossible for the job to be less than $300, so why was the estimate less?

I hate to do this, but the situation warrants it. I called A Appliance Repair because the washer at…read moremy rental property wouldn't start. They seemed to have decent reviews and were able to get to the house sooner than any other company so I went with them. The first appointment was for Sunday January 18th with a window from 10am-12pm. This was to diagnose the issue. The tech Dmitrii didn't show up until 12:45pm. Things happen so I wasn't too concerned about him showing up late at this time. I was told Dmitrii had diagnosed the issue and I was sent an invoice and needed to put down a 50% deposit in order to move forward with the repair. He didn't have the part on hand so we had to schedule for another day. The second appointment was set for Tuesday January 20th with a window of 6pm - 8pm. I got a message from Dmitrii at 8:01pm saying he was having car troubles and could no longer make the appointment. A little shocked that he just learned of his car troubles a minute AFTER my appointment window but okay. We rescheduled for him to go out to the house the following day. The third appointment was set for Wednesday January 21st with a window from 6pm-8pm. He showed up within the window this time at 6:40pm however, he was unable to fix the issue. Dmitrii told my tenant the day he "diagnosed" the issue that it was either the actuator or the transmission (I had no idea about this because the invoice I received was for the actuator so naturally I assumed that's what needed to be repaired). So he left and I called in to see what was going on. I thought that the whole point of a diagnosis was to figure out what the issue was. I was told he may have gotten a faulty part and would like to go back out to the house to try and fix the issue. The fourth appointment was set for Thursday January 22nd with a window time of 4pm-6pm. I get a text from my tenant at 6:01pm that Dmitrii has not shown up yet again. At this point, Im extremely frustrated with this tech. Not only has he been late, not shown up to an appointment, misdiagnosed the issue, but he's wasted a lot of my tenants time as well as mine. He finally shows up at 7:23pm almost a whole hour and a half late, but again does not fix the issue. When he didn't show up on time this night, I was able to speak to the owner and before Dmitrii showed up he let me know that if the issue isn't fixed I will get a full refund so that was nice. Moral of the story, I ended up ordering a new washer and will never call A Appliance again. I feel like o failed my tenants by calling this company and leaving them without a washer for over a week now since we have to wait a couple of days for the new washer to arrive. I wouldn't have been so frustrated if the tech communicated better, or at all. Every time he was late I had to call, no messages from him to give us a heads up. My suggestion is if you want something done in a timely manner, go elsewhere.

These guys are pretty good Firstly they respond very fast…read moreand attend quick and gave a pretty good deal on my hvac issue There was some followup again after the main issue and still they obliged to warranty and attended again the next day with no questiins asked

Artem was awesome. I had a quote from another company that quoted me close to 6k for the repair…read more Artem came over on short notice and was able to resolve my AC issue within a couple of hour at a fraction of the price. he took his time asking questions, measuring the airflow in the vents and carefully explaining in detail the work he is performing. I would highly recommend Hotwire for their honest price and superior customer service. I will in the future reach out to Artem and his team for any of my future AC and HVAC repairs. If you are in the Kent/Covington/Auburn area, ask for Artem and he will provide you with the same quality of customer service.

As always, appliances break on a weekend. We had a leaking dishwasher with water seeping under the…read morewooden floor. It was 5pm on Saturday when I started calling around to see if anyone could come on Sunday morning. Dimitry picked up immediately, cancelled his Sunday plans and showed up at 9am due to the emergency nature of the issue. Wow! Dimitry is kind, professional and thorough. Once he got the dishwasher out, we saw a rat's nest and chew marks on the power cord and water hose. Due to the fact that the floor was soaked and would need remediation, he was able to move the unit to our porch. He then took the time to diagnose another refrigerator with a plugged drain line and was able to get that cleared out. Will definitely be calling him again with any appliance repair needs, but hopefully not on the weekend next time.

Tech arrived amazingly fast, extremely organized, incredibly pleasant and went the extra mile to…read moremake the repair perfect. I'm a very tough critic and I cannot give anything other than a 5 star review here!