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    Beans and Cream

    5.0 (2 reviews)

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    3 years ago

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    3 years ago

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    Culver's

    Culver's

    3.3(18 reviews)
    4.1 mi

    Today was my first time at any Culvers. I wanted to like it...but it was, at best, a mixed…read moreexperience. I'll start with the best part: the vanilla custard was outstanding. OUTSTANDING! Rich, perfect texture, with excellent hot fudge. The interior of the restaurant was very clean, including the floors. Everything else was, at best, mediocre. The grilled chicken wasn't even warm, despite the fact that we dined in the restaurant. This might have been because we waited almost 20 minutes for the food. The chicken was full of gristle: tough, stringy bits I couldn't chew through. The person who brought the soft serve to our table was pleasant and efficient, however several other employees were neither pleasant nor efficient. When we first walked in, the two employees at the counter were both on their phones (maybe this was why there was a huge line of people behind us). Neither greeted us, and the one who took our order did so with just a sullen "What do you want?" That person's uniform was covered in thick food spatter. Why didn't management get her a new top? While waiting for employees to get off their phones to take our order, we saw and heard several other employees gathering behind the counter to complain in loud voices about their work. All of these service issues point to a need for *much* more employee training, not to mention closer attention by store management. Would I return to Culvers? Hard to say.

    Culver's was the place to go with rewards! Gifting myself a…read moredelightful treat for dinner and lunch the next day with a 25% off reward in the Culver's app! Deliciousness loading and brought out to my car! I opted for the fish dinner with fries and coleslaw for my dinner and the Chicken Cashew Salad for lunch the next day. They were both delicious as always! I'll be back later this week for my free birthday treat! Yummy!

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    Culver's - Self-serve fountain drinks

    Self-serve fountain drinks

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    Sweet Dreams - Cookie section

    Sweet Dreams

    4.3(117 reviews)
    9.6 mi
    •$$

    I had a very disappointing experience today at Sweet Dreams Bakery on Orchard Lake Road in West…read moreBloomfield. When I walked in, I eventually said, "Hello," to get someone's attention. I understand employees may be busy, so that wasn't my concern. What bothered me was the customer service that followed. I asked for a small Berries Delight and pointed to the individual desserts on the left. Instead, the young man assisting me went to the cakes on the right and attempted to hand me a small cake. I politely stopped him and explained that I wanted the personal-sized Berries Delight on the left. He responded by saying, "Those are called slices," in a tone that came across as rude and condescending. I then asked if I could have a fresh one from the refrigerator because the one in the display case looked like it had been sitting there for a while. He insisted the display one was fine, but I repeated that I would prefer one from the refrigerator. He reluctantly got one and handed it to me, saying, "There's your fresh Berries Delight," in a sarcastic tone. I visit Sweet Dreams regularly--between this location and the previous one, I stop in about four times a month. I've always enjoyed your desserts, which is why this experience was so surprising. I've never been treated this way before. I hope this feedback is taken seriously because the quality of customer service should match the quality of your products.

    Thank you Sweet Dreams! I'm a food photographer and stop motion artist for snack, dessert and…read morewellness brands. It's off-season and I needed a raspberry tart to use for flavor cues for a client's launch of their new Raspberry Tart Wafer protein bar flavor. Due to a food allergy I didn't want to style the tart myself. I contacted a number of local bakeries as well as Plum Market, Whole Foods, Zingermans and more. None could accommodate my specific request. Finally, I came across sweet dreams and they were able to make me a beautiful raspberry tart to use for my images, based on the appearance, I wanted and in a timely manner. The location and store seem very nice too. And the pastry itself turned out great! Check out the images to see how pretty it was and how perfectly it worked. Jodifriedmanphotography.com IG: Instagram.com/jodifriedman

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    Sweet Dreams - Interior

    Interior

    Sweet Dreams - Interior

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    Beans and Cream - icecream - Updated September 2026

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