Sofia was great! She did a fantastic job with my lashes and took extra time and consideration to…read moremake sure my lashes were well taken care of. Calming and relaxed atmosphere with a great technician!

Excellent service and results. Highly recommend. The lashes last a really long time, and look great.read more

Amazing!!! Great service, and easy to get to. I got the brow shape and henna, and eyelash lift and…read moretint. Pictures show before, after, and 3 days later. The lash lift is a game changer!!! I will 100% be doing this regularly. The henna was a good trial run to see if I wanted to do microblading. A little dark the first day, but evens out nicely. I've been getting tons of compliments.

I had my eyebrows tinted with henna on June 21 after not having this service for several years due…read moreto not being local. Before the appointment, I mentioned that I have sensitive skin. Despite that, there was no discussion about whether the henna formula had changed since my previous visits, no explanation that the product contained PPD (a common allergen), and no offer to perform a patch test before applying the tint. Within hours of leaving the salon, my eyebrows became swollen, red, and intensely itchy. By the following day, I had developed clusters of blisters where the tint had been applied, and my skin was clearly having an allergic reaction. I spent Sunday treating the symptoms with Benadryl and Cortizone-10, and by Monday I had to seek care at urgent care, where I was diagnosed with allergic contact dermatitis and prescribed a stronger steroid cream. On Tuesday morning, I wrote an email requesting a refund and attaching a photo to which I have received no acknowledgment or reply. Unfortunately, the experience didn't end there. On Tuesday morning, I experienced an anxiety attack because of how severe the reaction had become. Later that afternoon, I developed a severe migraine, and over the following days I noticed eyebrow hairs beginning to fall out in the affected areas. The urgent care provider explained that my reaction was consistent with an allergy to PPD, a chemical commonly added to henna dyes to create a darker, longer-lasting color. While I understand that allergic reactions can happen and that salons are not medical professionals, PPD allergies are well documented. Given that I specifically mentioned having sensitive skin, I believe the salon should have informed me that the product contained PPD, discussed the risk of allergic reactions, asked about prior sensitivities, or at minimum offered a patch test before proceeding. I've had this same service at this salon in the past without incident, which makes the lack of any conversation about the product or potential risks even more disappointing. What should have been a routine cosmetic service resulted in weeks of pain, medication, medical treatment, significant stress, and temporary hair loss. I cannot recommend this service or salon based on my experience and the fact that I've received no reply to my email. Note that I am too upset over the event to call the salon again. I hope the salon takes additional precautions to better inform clients and help prevent someone else from going through what I did. While I previously supported this small business, I will never return.

Amazing service from start to finish by Bella. This lash spa is definitely doing things differently…read moreand I am here for it. Rather than the standard, massage table type set up, they have reclining, massaging chairs. They also provide you with a warm blanket and it helps create a relaxing environment. Before starting the service, they have you wash your lashes at their sink station. I can appreciate this because over the years, I've learned over the years, it is super important to have clean, residue free, lashes to ensure you get the most of your lash fill. Depending on your lash tech, depends on if they clean your lashes prior to starting the fill. I do understand it's a rather difficult task to clean someone's eyes will they lay down as there is no real efficient way to clean the lashes without getting water all over the clients face. Nonetheless, I'm sad there isn't a similar lash bar like this one where I live in Austin. I definitely plan to return anytime I am back home visiting.

I've gone here a few times and I've finally scheduled an appointment again, though coming from out…read moreof state. I didn't know this time around was going to be negative unlike the other service visits. I've had my appointment be rescheduled from 8 Am on a Saturday to 10 to 10:30 Am to then rescheduled for 8 Am the following Sunday, all on the count of Bella apparently having issues with her son's flight. It's 8:42 Am and I'm here still waiting for Bella to arrive, apparently from the airport. I'm trying to be patient and keep an open mind as life can happen but it's not a good look on the business for the owner to ask to reschedule multiple times within 24 hours and still be running late to the appointment. The deposit is non refundable hence why I'm here. I very much doubt I'll be getting any discount or price reduction on today's service but I know I'll never recommend this place anymore for lashes. Monday's Update: I got my lashes done, but I was right as Bella went ahead and charged my card on file anyways for the remainder of the service despite cancelling and rescheduling all on her account. I've filed a dispute with my bank to see about the merchant refunding me the $82.50 as it didn't feel appropriate given this visit's circumstances with her lack of punctuality. I'm also not pleased with how the lashes look since I asked for a more natural, wispy look and she went with a more dramatic look. Regardless if I get my money back or not, and despite the compliments I get on the lashes, I will not be recommending this place moving forward.

Had a fantastic experience at MadLash. Shanna was excellent , patient and did an amazing job on my…read morelashes!

I have been coming to MadLash for many years. Shanna is the best and I get compliments on my lashes…read moreall the time and people are surprised when I tell them they are extensions. I have such short & sparse natural lashes that extensions really make me feel "normal". I love that you can change it up if you have formal events or keep them at a classic length for everyday work/life. I come every 3 weeks for a refill and love the way Shanna sets them as they feel comfortable! Its so easy to book, pay & tip on the StyleSeat app. I always make sure to schedule months ahead because life gets crazy and I would forget doing it every 2-3 weeks and then I would look like a naked mole rat Parking: Plenty of spaces in the parking lot. Accessibility: Stairs to get to the 2nd floor, no elevator. Appointments: Best to do it via the StyleSeat App. It shows you available times/days so you can easily see availability. Cost: Depends on what you're getting and how often you go. All costs is listed in the StyleSeat App when booking. Staff: Always friendly & professional Atmosphere: Relaxing and calm. Music plays while you're getting your services - I fall asleep all the time. They're too kind to tell me if I snore.

Jessie is wonderful - so patient, gentle, knowledgeable, and really knows her craft! I am very…read morefearful of eye stuff lol but Jessie is sooo gentle that I always fall into a deep sleep during my appointments. Her music is really relaxing as well. I was planning my wedding this year and knew I wanted to have lash extensions for my wedding day but had never had them before. So for this past year I went to Jessie and was able to play around with different lengths and styles and I found my perfect fit for my puffy Asian monolids. She is easy to book appts with through text and her prices are very reasonable!

I just moved to DC from Dallas and have been to several places. Both were so much more expensive…read morethan what I was used to that I could not justify the upkeep spend. And the quality on my most recent visit wasn't that great. And the first place was in someone's apartment and put on the most expensive lashes without my approval and expected me to pay $400. Thankfully they came down to $350. Ugh. I'm so glad I kept searching and found Lash Avenue. I was weary when I saw so many positive reviews. Thinking, "are they real?" But after one visit, I find myself leaving a review the same day! Not only are the prices reasonable, Jessie had me in and out in one hour. You can tell she knows what she's doing, and can somehow combine quality with speed. I have finally found someone that I can see myself going to on a regular basis! I almost didn't want to post this because she's so good I'd like to keep her a secret :) But she deserves it. She's that great! You won't be disappointed.

My husband and I have received facials from Jenny a couple of times now…read more The location is in a more residential area - I love the neighborhood and the fact that there is free parking onsite. As there's nothing worse than worrying about if you're going to have a ticket waiting for you after your spa service SMH. Upon entering, we're always personally greeted by Jenny. Now, I'm not the warm and fuzzy type, but there is a certain draw about her. She is so warm and caring, which directly translates into her work. Her products and methods are top notch. At the start of the facial, she always steams your face to open those pores up - then she gets to work with a lovely exfoliating mask and then layers on all the goodies. By the end of my facial, I kinda feel like a princess. And my husband, who is a very easygoing guy, says "that was nice," which is huge for him lol. He approved of the men's skincare products used, and he was absolutely radiant for the following week. So, while spending time with Jenny, I was also introduced to cupping. As I understand/lived it - Jenny has a gun that she attaches a cup to, then she attaches the cup to wherever you're tense. For me, my left shoulder/upper back get really tight, so she attached a few cups to my tense area using the suction gun. Then for a few minutes she left them on and they did their thing... The suction cups lift the skin, allowing more blood and oxygen flow to the tense area, relieving pain and stiffness without medicine. It was a weird sensation, but it did work almost instantly. The only downside is the bruising. It has been seven days and I still have a faint set of circular bruises where my cups were.

8/3/21 After reading the reviews on this place, it got me…read morethinking about facials and other treatments like waxing. I saw the website for this business, but upon clicking on it, I am taken to other businesses that have nothing to do with Jenny's business. I don't think this is intentional, but Jenny might want to get her own webpage set up for herself. Right now her webpage is going to other businesses and one can't get the prices for her lists of services. I hope this problem is fixed soon. As for now, I will have to call and find out. Update: After speaking to Jenny, She informed me that there are different types of facials she does. Costs go from $150, $170 and $200 not including tip. Waxing is only for the eyebrows and Jenny only works on the face. Jenny doesn't do body treatments of any kind except the face. Hope this helps. As for going here, the prices I was told about seem a little to step for me. I would also want body work done and Jenny said she doesn't do that. I might make an appointment, but until that day..."C'est la vie", say the old folks, it goes to show you never can tell..."

I stopped in while visiting my parents in Vienna to get my lashes done (lash lift & tint) and had a…read morefantastic experience with Lindsay! She was gentle, talked me through the process and the results are AMAZING. I actually fell asleep while getting them done, that's how relaxed I was. I would absolutely come back next time I'm in town. There's plenty of parking and the salon is beautiful! I thought the cost ($135 + tip) for a lift and tint was very fair too (less than what I pay near my apartment).

I got a lash lift by Vee. I loved the results and the experience! She was kind and professional,…read moreanswering any questions that I had. The lash lift woke my eyes up and is the perfect touch for anyone wanting a natural looking enhancement! Thank you!

Horrible, I give two stars because my eyebrows came out beautiful. I asked for a simple eyelash not…read moretoo dramatic especially since it was my first time getting them. I got them for my birthday that was in two days and all of my lashes fell out before my birthday arrived. My friend didn't even know I did anything. I was upset, so I called to see if they could do something but then nobody picked up the phone which is pretty disappointing. The environment is also a bit cramped especially with 2 lash techs and 2 customers, theres no privacy at all. The thing I laid on was very uncomfortable (no back support or pillow to put under back), I have back pain and I struggled to lay down so long to ensure the lash techs could finish.

Very Disappointing Experience - Absolutely Would not Recommend…read more This was my first time getting eyelash extensions, and unfortunately, it was a really disappointing experience. I specifically asked for a more simple look, but what I got was way too dramatic and not at all what I wanted. On top of that, the lashes didn't even last a full week - they started falling out. I tried to reach out to the business to express my concerns and see if anything could be done, but they stopped responding to my messages altogether, even after multiple attempts to reach out. Very unprofessional and honestly a waste of time and money. I won't be coming back, and I don't recommend this place if you're looking for quality service or respectful customer care.