My partner recommended D'Perfect Brows, and I'm so glad I gave them a try! The service was quick,…read morefriendly, and professional. The prices are very reasonable, and my brows came out exactly how I wanted them. I'll definitely be back and would recommend them to anyone looking for a great brow wax!

I have been a loyal customer since they first opened…read more Been coming here for years - first discovered this place over Groupon, and it has been a pleasure to see it grow over the past 3 years in terms of employees and clients. (The salon was originally founded by two women who worked at a salon together and wanted to start their own business,) All the employees are super sweet. I typically get eyebrow threading and eyelash tint done. This is the cheapest (highest quality eyelash tint) in the DMV area (Used to be $20, raised to $25.) The staff give good, honest advice. They advised me not to tint by eyebrows given their color and texture. The staff make all the clients feel beautiful. I've seen them boost confidence of a cancer patient who recently lost most of her hair. The place is wheelchair accessible. Parking is easy but I like to scooter here and leave my scooter in the shop. I'm also a fan of the loyalty program - 7 eyebrows visits and 8th free.

MAKE AN APPOINTMENT WITH ANNA…read more I had been going to Magical Eyebrows just downstairs on the lower level of the same Springfield mall, for about 3 years. To the point where just before a big trip, the ladies their gave my two eyebrows with completely different shapes, angles, and not NEARLY symmetrical. I give my thanks to Anna for fixing their mistakes and helping me restore my natural shape. She takes her time and truly cares about your experience and results. I couldn't recommend her enough!

Thought I liked this place, then the lady I received services from removed the corner of my…read moreeyebrow. She handed me the mirror and I told her about it. She tried to say I'm missing hair there instead of taking responsibility for her mistake.

It's hard to find someone who does a perfect job on your eyebrows. I've been getting my eyebrows…read morethreaded for ten years and have had some bad experiences and some awesome ones. I saw Diba and she did a great job. My left eyebrow is always thinner than my right eyebrow and when I leave the salon, it stands out more. She evened my eyebrows out and didn't make them too thin! Will be going back to her often

I'm so disappointed in whoever they had in there on Friday August 14. I put emphasis on leaving my…read moreeyebrows thick and only cleaning up my brows. She completely thinned out my eyebrows and ruined them. She did not listen to anything I said and I HATE how my eyebrows look and now will have to depend on makeup to make them look decent. Shame. I am reaching out to get a refund and make a complaint. This is ridiculous. Don't come here. They are no longer dependable - I will be looking for a new shop

Made an appointment for 10 AM on Jan 2. Will never come back I rushed here to make it in time for…read morethe doors to be locked and luckily another customer that was getting their hair done new the stylist personal number she called her and she let us in, but there was no person there to do nails and I had scheduled an appointment. I sat down for 10 minutes. There was no one else in the salon, not even a receptionist, and the lady hair stylist took the other customer woman back to do her hair which was fine. But extremely poor customer service since no one was there to even do my nails and I see this is an ongoing issue. I will not come back..

Friday after work I called to see if they had an availability for a walk-in and they were able to…read moretake me right away. I got a basic combo manicure and pedicure. They were very sweet and offered me a drink as soon as I sat down. The spa is very spacious and very clean. They also have a big wall of color options to choose from. I felt the nail tech was very thorough and efficient with my nails and I was really pleased with the quality. Will definitely return here!

I am extremely disappointed with the service I received regarding Wax Passes charges. I was charged…read moreincorrectly on November 24, 2025, and when I asked for a breakdown of the charges, the staff said only the manager could fix it and issue a refund -- but the manager was never available. I was promised an email with the breakdown, which I never received. For over a week, I've been given the same runaround. Each time I call or visit, I hear a new excuse: the manager "just left," "isn't in today," or "we're not sure when she'll return." I even told them I would be traveling starting November 26, yet nothing has been done. This issue remains unresolved, and I feel completely ignored and disrespected. I just want the billing error corrected and my refund processed. The lack of accountability, communication, and follow-through is unacceptable. I hope the company takes this seriously and fixes the problem.

I usually come to this location with no issues aside from the temperature in the rooms, but today's…read moreexperience was disappointing. I was running slightly behind and still well within the grace period. My appointment was scheduled for 9:30 AM, and I arrived at 9:34, entering the facility by 9:35. When I arrived, Patti had just finished with a client and was offering them a follow-up appointment and a wax pass. I waited off to the side while she completed their checkout. At that time, there was only one person ahead of me. However, by the time she acknowledged me, two additional customers had already come in--one to check in and one to check out--so I was pushed further back before being helped. When Patti finally checked me in, she asked if one of my services was more important than the others. I explained that all of them were important and that I wanted to proceed as scheduled. She then told me I wouldn't be able to receive all of my services because Emani was unavailable and had another appointment. I told her I was already there but could adjust to the next available time, so we moved the appointment to 10:30. At 10:07, I called to let them know I was nearby at Panera Bread and could come earlier if Emani became available--that they could simply call me. I never received a call. When I returned, it was clear that Emani did not have another appointment, as no other clients went to the back or were greeted by her. While I did receive some form of compensation after addressing the issue, I still felt I was treated differently. Patti did not offer me a wax pass or a follow-up appointment with Emani after my service, even though I witnessed her doing so with another client. She simply took my payment and tip. Overall, today's experience fell short of the customer service I'm accustomed to at this location.

Very gentle. Easy to get a last minute appointment. Great experience. Will definitely be back.read more

This was my first visit to Flawless By Naaz, and I had a great experience. I booked my facial…read moreappointment online, and check-in was quick--I only waited a minute or two before being taken back. My facial was with Prett, and she was wonderful. She took the time to ask about my skin concerns, did a thorough blackhead removal, and made sure I was comfortable throughout the entire service. She also gave a full arm and back massage, which made the experience feel extra relaxing and luxurious. The new location is absolutely beautiful and has a very clean, peaceful vibe. I'll definitely be coming back for my facials and other services. Highly recommend!

THE GOOD * basic manicure and pedicure is actually much…read morebetter than most nail salon near us. * massage is actual massage and not just rubbing skin. * they do cat eye and jelly nails THE MEH * cash tips only . BOTTOM LINE check them out!

I visited Metropolitan Nail Bar in Alexandria, VA, on August 18, and I was so impressed! The place…read morewas spotless. They had these lovely red leather chairs that gave massages, and they even offered free drinks like tea, soda, and juice while you were getting your nails or feet done. The nail technicians were friendly, professional, and had such a great attitude. I had Amy, and she was incredibly attentive and did a fantastic job on my pedicure and manicure. If you're looking for excellent service and support, definitely give this shop a try!

I brought my mom here on a Saturday without appointments (after being turned away from 2 other…read moresalons that had too few nails tech working) and it was such a blessing. We had a wonderful experience and will DEFINITELY be back!! A mixture of the beautiful colors, lovely relaxing ambience, and super helpful, pleasant staff make it the perfect weekend pamper date for Mom and I

My normal nail lady is out having her baby and so I decided to try a place walking distance from my…read morehouse. Worst decision. I was greeted by either the manager or owner, she immediately places me down with a lady who had no idea where anything was, I believe it was her first day. I knew I was in trouble. I went in for dip manicure, was there for 90 minutes. And left having to go home and reshape my nail. I'm not a picky person, but every single nail is a different shape. And when I went to pay, the same woman who greeted me never asked how everything was, or anything just wanted her money. I think she knew I was not happy and please with the horrible job that was done. Sad disservice for a first time client. I will never go back and hopefully some readers will save their money reading this review and stay clear of this place.