I've been coming to this waxing studio for 5 years now, and I honestly wouldn't trust anyone else!…read moreFrom the moment you walk in, everything is always spotless and beautifully maintained--it immediately puts you at ease. The level of cleanliness and professionalism here is consistently top-notch. Helen and Samina are both absolutely amazing--so kind, welcoming, and attentive. They always make sure I'm comfortable and take the time to explain anything if needed. Their expertise and warm personalities are a big part of why I've stayed loyal for so long. If you're looking for a clean, professional, and genuinely friendly waxing studio, I can't recommend this place enough. I'll definitely keep coming back!

Texted for service and received an immediate response and was booked for same day appointment…read more Tammy did an excellent job and was very personable. Plenty of parking and very nice shop.

I've been coming here for 3 years, and Jennie has been my lash tech the last year now -- that alone…read moreshould tell you everything. I always get the signature classic look, and she executes it perfectly every single time. It's clean, soft, and enhances my natural beauty without ever looking overdone. The placement is flawless and the symmetry is always on point. What really sets Jennie apart is her attention to detail. She takes her time, makes sure every lash is placed properly, and truly cares about the health of your natural lashes. When I come in for my 2-week refill, I still have so many lashes left her retention is amazing. Professional, consistent, and talented. After 3 years, I wouldn't trust anyone else with my lashes. If you're thinking about booking do it. Ask for Jennie.

Luiza did an amazing job at my pedicure. They really get the calluses off your feet here (and it's…read morenot an extra charge like some salons). I left with my feet being SOOO smooth!!!! The chairs are super comfy too, they recline your feet so you don't have to hold your leg up or be pulled, which is also probably easier on the tech too!

MAKE AN APPOINTMENT WITH ANNA…read more I had been going to Magical Eyebrows just downstairs on the lower level of the same Springfield mall, for about 3 years. To the point where just before a big trip, the ladies their gave my two eyebrows with completely different shapes, angles, and not NEARLY symmetrical. I give my thanks to Anna for fixing their mistakes and helping me restore my natural shape. She takes her time and truly cares about your experience and results. I couldn't recommend her enough!

I no longer have eyebrows. These places are only about removing hair, they are not trying to shape…read morebrows. Never again.

Have been coming here to get my eyebrows done for over a year now and i absolutely love this place…read more Annie is incredible and does a fantastic job always. highly recommend this place!

Today I decided to go revisit Shapes eyebrow located off of Van Dorn, and I couldn't be…read morehappier!This used to be my go to! (I moved) The owner does an EXCEPTIONAL job with the shape. It's the type of place it's not even necessary to tell her what you're looking for.... she has a gift of knowing exactly what your eyebrows need! Wonderful disposition, positive energy, & truly works wonders, especially if in need of some reshaping! She even waited past closing time to accommodate me! Price is more than fair! I'm definitely going back! Thanks again!

I have been going to Pooja for a couple of years now. It is really easy to get an appointment with…read moreher via the Genbook website. Very quick. Wait time is nonexistent. I started off doing my eyebrows and then moved to full body wax with her. She tells me the process so I am not nervous.Keeps me talking to avoid pain lol Upon reading some comments, she could trim after she threads your eyebrows. Sometimes the hairs aren't align and look symmetrical. She does offer aloe at the end. She does put a cleaning oil after the waxes. Prices are great! I can't complain. ESP someone on a budget. I don't plan to seek another person unless I move!

The best in West Springfield! Pooja is great and doesn't over thread my brows. She's booked…read moreappointment only so sometimes hard to see spare of the moment. Otherwise, best brow service..period.

Amazing!!! Great service, and easy to get to. I got the brow shape and henna, and eyelash lift and…read moretint. Pictures show before, after, and 3 days later. The lash lift is a game changer!!! I will 100% be doing this regularly. The henna was a good trial run to see if I wanted to do microblading. A little dark the first day, but evens out nicely. I've been getting tons of compliments.

I had my eyebrows tinted with henna on June 21 after not having this service for several years due…read moreto not being local. Before the appointment, I mentioned that I have sensitive skin. Despite that, there was no discussion about whether the henna formula had changed since my previous visits, no explanation that the product contained PPD (a common allergen), and no offer to perform a patch test before applying the tint. Within hours of leaving the salon, my eyebrows became swollen, red, and intensely itchy. By the following day, I had developed clusters of blisters where the tint had been applied, and my skin was clearly having an allergic reaction. I spent Sunday treating the symptoms with Benadryl and Cortizone-10, and by Monday I had to seek care at urgent care, where I was diagnosed with allergic contact dermatitis and prescribed a stronger steroid cream. On Tuesday morning, I wrote an email requesting a refund and attaching a photo to which I have received no acknowledgment or reply. Unfortunately, the experience didn't end there. On Tuesday morning, I experienced an anxiety attack because of how severe the reaction had become. Later that afternoon, I developed a severe migraine, and over the following days I noticed eyebrow hairs beginning to fall out in the affected areas. The urgent care provider explained that my reaction was consistent with an allergy to PPD, a chemical commonly added to henna dyes to create a darker, longer-lasting color. While I understand that allergic reactions can happen and that salons are not medical professionals, PPD allergies are well documented. Given that I specifically mentioned having sensitive skin, I believe the salon should have informed me that the product contained PPD, discussed the risk of allergic reactions, asked about prior sensitivities, or at minimum offered a patch test before proceeding. I've had this same service at this salon in the past without incident, which makes the lack of any conversation about the product or potential risks even more disappointing. What should have been a routine cosmetic service resulted in weeks of pain, medication, medical treatment, significant stress, and temporary hair loss. I cannot recommend this service or salon based on my experience and the fact that I've received no reply to my email. Note that I am too upset over the event to call the salon again. I hope the salon takes additional precautions to better inform clients and help prevent someone else from going through what I did. While I previously supported this small business, I will never return.

I called in for a quick walk in for face threading. When I arrived and she was just finishing up…read moredoing some beautiful henna. The threading was very good quality and it was quick. And I got aloe on my face at the end which just felt so refreshing. I def recommend Karma Eyebrow threading and look forward to my quarterly visits with her.

How did I not know about this place??? I always go to Forestville mall and that place is a hit or…read moremiss and the last time the new girl threaded my skin off (she was new) so I immediately began searching for a new place. This spot is perfect!!! She sat me down asked if I wanted my eyebrows cleaned and worked her magic. A true professional who knew what to do didn't need directions and I'm a forever client now

Wow. This place is great. I was serviced as soon as I sat down. The ladies here are professional…read moreand thorough. My eyebrow clean up waxing was pain free and my brows are shaped perfectly. Threading was useful to do some clean up. But it was minimal. I tried the place just out of convenience, but I will be back as a regular. If you're in this area you should definitely check them out. And I purchased a really cute anklet that I love.

I usually drive 2 hours back home to get my eyebrows done because I'm nervous about trying a new…read moreplace, but I stumbled upon Magical Eyebrows this weekend, and it was truly magical! Amazing prices, excellent service, and the cleanliness was top-notch. My eyebrows are perfect, and I will definitely be back!