Their carelessness immediately broke a part requiring $4000 in repairs. They are fighting me on…read morecovering it. Avoid this location if you value your vehicle and hard-earned cash.

Super long wait. Not a good value. Was a loyal, long-standing customer. Now have my vehicle…read moreserviced at privately owned business. Will not ever return to any Valvoline. Poor mgmt.

Customer service amazing. Product choices amazing! Overall was awesome experience and worth the…read moredrive

Fast, friendly, and professional...what more can I say, I'll be back!…read more They gave good advice and repaired my tire from a wayward nail. The place is clean, and they are very competitively priced.

This a well ran Auto repair shop in Beavercreek! They are honest and let you what your service,s…read moreyour vehicle needs . I had a radiator hose replaced just recently & did a professional install. There work is top notch. Very professional people. It's a rarity to run across a good auto repair shop. What sets them apart is the curiosity shuttle to & from shop . I had other work done there all good every time. This a part they replaced recently pictured! Murphys auto care delivers every time.

The service here is 100% on-point. I think you pay for some of that in the final bill, but if "I…read morewant my car taken care of with transparency, friendliness, and minimal impact on my life" is how you approach car care, I honestly have never had a more customer-first mechanic experience in my life. I'm glad I popped in here when my battery light came on, and I'll definitely come back. PROS: -Everybody is so freakin' friendly here. You'll primarily interact with the two front desk employees who do what they say they're going to do at a level that's pretty impressive. ("We'll email you a full workup of your car, and if you don't call us within the half hour, we'll call you to make sure you've received it.") -They offer courtesy rides to/from where you need to be. If you need to drop off your car mid-day, they can take you back to work. If you need to pick it up mid-day, they can come get you from work to pick up your car at the mechanic. When I had to take my car here unexpectedly and planned to have to take an Uber, they were happy to get me home at no cost to me. -Full price transparency. Even when working up the work order just to take a look at what was wrong with my battery, the service manager, Eric, flipped his computer screen around and talked me through what every charge was and why it was there before I agreed to the look. After they knew what was wrong, it was the exact same process, with a full itemized plan (taxes and all fees included!) with the out-the-door price to know what you're getting yourself into. -They also run a full "complete car health" check on your car. I'm unsure if you can opt out of this, but it was really helpful, honestly. You receive a full online list of Green, Yellow, and Red items of concern about your vehicle along with pictures and explanations of everything to do a bit of reading yourself. This is SO nice for reading at your leisure instead of feeling bad taking up someone's time while they have a line out the door of customers waiting on them. -Zero pushiness on any service. When I opted out of one of the "Red" services, Eric was super friendly, explained what the potential risks would be, and let me know what a good "you really gotta get this done for your safety" timeline would be. -Car was returned just the way I gave it to them. No extra dirt or anything else. -They were able to get my car done within the day with no problem - even when I came back, without an appointment (see below), a second time! -I never waited in line. With two front desk staff members, there was never a time where I was on hold on the phone or waiting in the office. There was always someone to help me - and fast! -They have an after-hours lockbox for dropping off your keys AND picking them up. I feel so much more secure with my key locked up instead of the usual mechanic placements somewhere on the car. CONS: -After returning my car to me with the issue "fixed", the battery light was back on in my car within a day. Super weird. However, I brought it back in (rides, again, were offered to me!), and they redid the work at zero cost to me. My guess would be one of the parts was DOA when they put it in, and their short test drives didn't trigger the same wear on it as driving home did. -The work was a bit more expensive than my mechanic friends said it "would" have been at other places. Not price gouging or anything ridiculous, but just be aware that it might be a bit more expensive to fund all of those fantastic customer-first experiences you get to enjoy.

A fast, thorough oil change that included all proper vehicle checks. Staff was very nice and…read morehelped me get the best discount. Definitely recommend!

Updated* I had my…read moreoil changed there, a week later the splash guard fell off and cost me nearly $300 to replace. Made a claim through customer service, which took nearly a week for them to respond, and they are not taking any responsibility or doing anything to make it right. Edit- Customer service reached out the next day and reimbursed me for the damage caused.

There's absolutely nothing "instant" about this place. I've had many oil changes in my day, and no…read more"instant" simple oil changes should take an hour.

Your assistant manager completely took care of me and gave me a large amount off. My bill service…read morewas quick and knowledgeable.

WARNING!!!! Do NOT USE THIS MAN!!!!…read more Lorenz came to my home and told me I had a simple oil leak and towed my car to the "shop" on a Friday. We had some bad weather and he stated that they needed until Wednesday to complete the job. I paid him $40 for diagnostics and then $150 for the tow. Then sent $550 for parts. I also got a rental for 5 days through budget rent a car which cost me 500$ Wednesday came and it wasn't done. He said it would be done Thursday. I got the rental another day. Another $68 and $15 extension fee. Friday came and he said it's still not done. So after a week I have paid over 1k and it's not done. He promised it would be done the following Tuesday by 8pm. I returned rental that morning. At 9pm when he didn't show up he texted that he was done but there was still an oil leak. WHAT!!!!! He said he had parts and needed until Monday. Monday morning I asked him if it was going to be completed as promised and he said no. He needed til Wednesday. So 13 days he has had my car and it's in the same condition. I just had enough and sent a tow truck to their shop to get my car. When tow truck arrived it was at someone's house. They told me it was a mechanic shop. It's a random house on a sketchy neighborhood and my car sitting in front untouched with snow covering it still. He misled me as he had a shop. He just paid google bc he was the first to pop up. I trusted him and he lied several times. I am now at a mechanic shop hats legit and have had to get ANOTHER rental car for the week. This guy has lied and set me back almost 1500 and my car is in the same condition as it was 13 days ago. Do not trust him

Great. These guys are wonderful. They came to my house and fixed my car that I had already paid…read moreover one thousand dollars to another place. I can't. They were nice and answered all my questions. Any service my car needs in the future will be taken care of by Reno motor work.