Woke up to a flat tire this morning. I had AAA tow my car here and they did great work. Very fast…read moreand friendly. I will be seeing these guys again.

New in town and based my choice of auto repair shops on Yelp reviews. Was NOT disappointed. Great…read moreservice and fair prices. I will return for any further service.

Quality work for a fair price. Michael kept us informed on what was going on with your car from…read morestart to finish. He does great work and in a reasonable time frame. Would definitely recommend and will continue to bring my vehicles for repair or maintenance.

Service was great, though waiting was a tad long, yet overall I am very satisfied with the results…read more The owner and the other mechanic are polite, friendly and professional and the pricing is very fair.

The service here is 100% on-point. I think you pay for some of that in the final bill, but if "I…read morewant my car taken care of with transparency, friendliness, and minimal impact on my life" is how you approach car care, I honestly have never had a more customer-first mechanic experience in my life. I'm glad I popped in here when my battery light came on, and I'll definitely come back. PROS: -Everybody is so freakin' friendly here. You'll primarily interact with the two front desk employees who do what they say they're going to do at a level that's pretty impressive. ("We'll email you a full workup of your car, and if you don't call us within the half hour, we'll call you to make sure you've received it.") -They offer courtesy rides to/from where you need to be. If you need to drop off your car mid-day, they can take you back to work. If you need to pick it up mid-day, they can come get you from work to pick up your car at the mechanic. When I had to take my car here unexpectedly and planned to have to take an Uber, they were happy to get me home at no cost to me. -Full price transparency. Even when working up the work order just to take a look at what was wrong with my battery, the service manager, Eric, flipped his computer screen around and talked me through what every charge was and why it was there before I agreed to the look. After they knew what was wrong, it was the exact same process, with a full itemized plan (taxes and all fees included!) with the out-the-door price to know what you're getting yourself into. -They also run a full "complete car health" check on your car. I'm unsure if you can opt out of this, but it was really helpful, honestly. You receive a full online list of Green, Yellow, and Red items of concern about your vehicle along with pictures and explanations of everything to do a bit of reading yourself. This is SO nice for reading at your leisure instead of feeling bad taking up someone's time while they have a line out the door of customers waiting on them. -Zero pushiness on any service. When I opted out of one of the "Red" services, Eric was super friendly, explained what the potential risks would be, and let me know what a good "you really gotta get this done for your safety" timeline would be. -Car was returned just the way I gave it to them. No extra dirt or anything else. -They were able to get my car done within the day with no problem - even when I came back, without an appointment (see below), a second time! -I never waited in line. With two front desk staff members, there was never a time where I was on hold on the phone or waiting in the office. There was always someone to help me - and fast! -They have an after-hours lockbox for dropping off your keys AND picking them up. I feel so much more secure with my key locked up instead of the usual mechanic placements somewhere on the car. CONS: -After returning my car to me with the issue "fixed", the battery light was back on in my car within a day. Super weird. However, I brought it back in (rides, again, were offered to me!), and they redid the work at zero cost to me. My guess would be one of the parts was DOA when they put it in, and their short test drives didn't trigger the same wear on it as driving home did. -The work was a bit more expensive than my mechanic friends said it "would" have been at other places. Not price gouging or anything ridiculous, but just be aware that it might be a bit more expensive to fund all of those fantastic customer-first experiences you get to enjoy.

This a well ran Auto repair shop in Beavercreek! They are honest and let you what your service,s…read moreyour vehicle needs . I had a radiator hose replaced just recently & did a professional install. There work is top notch. Very professional people. It's a rarity to run across a good auto repair shop. What sets them apart is the curiosity shuttle to & from shop . I had other work done there all good every time. This a part they replaced recently pictured! Murphys auto care delivers every time.

Horrible communication. They basically broke my car. Never made an apology. Basically treated me…read morelike I was the problem.

If you are reading reviews on Brownies in Beavercreek....read mine! It's worth the read!…read more BUYER BEWARE!! I have checked reviews on this place not only on here but also other resources and I find it extremely odd how the owner tends to accuse a lot of his bad reviews as "fake" reviews from their competitors! Hopefully this review will hold some value to what happened to my husband and me. Please note: I am no stranger to giving a 5 star review, or even less stars if warranted. Please read my experience before wasting time with these jokers. We took my car over to brownies in Beavercreek to get some feedback on what our issue could be. We explained to the guy who did the "intake" what our main concerns were and that word of mouth opinions pointed us to get a check on the transmission. They had the car for about 24hrs and gave us a call. Me and my husband put the guy on speakerphone at the first call to us, and the first red flag was the first sentence out of his mouth "we found you a new transmission for 6200.00 but it's the last one and the dealership only has one left" um okay....where was the diagnosis explanation at in that sentence? Seemed quite pushy once we started to ask questions and the longer the conversation became, the more apparent this guy was acting as a salesman NOT a concerned mechanic. He made us a bit uncomfortable with not being able to answer our questions. We both began asking questions and aside from the pushiness of getting the sale, he didn't offer up a whole lot of "diagnosis" He did however, let us know that we are smarter than most customers bringing our beautiful car in and noticing the "shudder" that we noticed between 60-70mph and that they also noticed it too when they drove it. I asked about 3 different times if there was anymore to the "diagnosis" than them just simply driving the car, but little info was given up to us. He mentioned that a diagnostic test would show no readings for them because of a "shudder" but how strongly he recommends us getting ahead of this for only 6200$ out the door. Mind you, when we dropped the car off....it was said that they try to pass savings off to the customer by "rebuilding" transmissions NOT buying brand new ones from a dealership. Long story short, we got off the phone and told him we would let him know our decision. As soon as we got off the phone I told my husband I don't feel right about this company and let's just pick the car up. Upon our drive to their shop (about an hour) to pick up the car and come back home....this guy calls us TWO more times trying to make this sale. When we picked the car up there was a shop tech in the office area, who seemed out place to be there, and when we asked for the keys he simply nodded and dropped them in my husbands hands. No words spoken, no hi, no see ya later. Keys were in our hands and out the door we went. 20 mins later--guess who calls us? Our Brownies friend JOHN again! The same salesman (or whatever this guy named John was) and he calls us once more to see if we made our decision yet. We explain how the car has been picked up and at home. He stuttered nervously over his words, and said he was sorry he was at another Brownies working that day and not at the Beavercreek office. Say what??????? I thought we had a beautiful car John? I thought you had first hand experience driving our car and recommending we spend 6200.00 on a new transmission????? Lesson learned folks....these people are the type of car shop a lot of ppl warn you about. ONLY OUT FOR YOUR MONEY!!!!!!!!!!! PROCEED WITH CAUTION. Oh and my real diagnosis with my car? I needed 3 spark plugs changed out. A total of 250.00 out the door at a different, HONEST mechanic who laughed at the business model Brownies in Beavercreek operates on. My car has acted brand new ever since. DO YOUR HOMEWORK WITH THESE PPL AND GET A SECOND OPINION EVERY TIME!!!!! This is the type of business that makes me lose faith in humanity. I'm not mad, just disheartened how many innocent wallets they have emptied on lies and fake diagnosis. Guess nothing is really for "free". Glad we were smarter than their pushy sales pitches in all those phone calls!

Customer service amazing. Product choices amazing! Overall was awesome experience and worth the…read moredrive

Fast, friendly, and professional...what more can I say, I'll be back!…read more They gave good advice and repaired my tire from a wayward nail. The place is clean, and they are very competitively priced.

WARNING!!!! Do NOT USE THIS MAN!!!!…read more Lorenz came to my home and told me I had a simple oil leak and towed my car to the "shop" on a Friday. We had some bad weather and he stated that they needed until Wednesday to complete the job. I paid him $40 for diagnostics and then $150 for the tow. Then sent $550 for parts. I also got a rental for 5 days through budget rent a car which cost me 500$ Wednesday came and it wasn't done. He said it would be done Thursday. I got the rental another day. Another $68 and $15 extension fee. Friday came and he said it's still not done. So after a week I have paid over 1k and it's not done. He promised it would be done the following Tuesday by 8pm. I returned rental that morning. At 9pm when he didn't show up he texted that he was done but there was still an oil leak. WHAT!!!!! He said he had parts and needed until Monday. Monday morning I asked him if it was going to be completed as promised and he said no. He needed til Wednesday. So 13 days he has had my car and it's in the same condition. I just had enough and sent a tow truck to their shop to get my car. When tow truck arrived it was at someone's house. They told me it was a mechanic shop. It's a random house on a sketchy neighborhood and my car sitting in front untouched with snow covering it still. He misled me as he had a shop. He just paid google bc he was the first to pop up. I trusted him and he lied several times. I am now at a mechanic shop hats legit and have had to get ANOTHER rental car for the week. This guy has lied and set me back almost 1500 and my car is in the same condition as it was 13 days ago. Do not trust him

Great. These guys are wonderful. They came to my house and fixed my car that I had already paid…read moreover one thousand dollars to another place. I can't. They were nice and answered all my questions. Any service my car needs in the future will be taken care of by Reno motor work.

I had a 7am appointment on Saturday and no one bothered to show up until after 7:30. Never heard…read moreback and I had to cal the next day to find out what was going on with my car. Oh it's ready they said. No updates on what needed to be repaired. When I asked, they could not fix anything that day since they had no one to do it. Always liked Firestone, but never again. This place did not care about anything.

wheel bearing went on truck , only service station that was open on a Sunday , heard from them on…read morelate Tuesday, with $3000 worth of other work other then what I wanted them to fix . after many calls they did fix the wheel bearings. I would rather take a tow bill over having them work on my vehicle