I signed up for their annual irrigation service. Turn on in spring, off in winter and any repair…read morework along the way. As the reviews say, this company is amazing. Everyone is friendly, service oriented and when they give you a time they show up then. It's rare to find a service company where everyone nails exceptional service. They are great!

This is the first time to turn on our sprinkler system by Greenleaf. Excellent communication and…read morefriendly service from the beginning to completion of the job. The technician was knowledgeable and made sure every sprinkler head worked properly and the water spray reached all the desired areas. Great company to work with. Franklin M.

Jacob installed a new backflow from the meter and installed line/heads for front lawn and drip for…read morebeds and rear beds, as well as an extended line for the garden. Excellent work and communication. Super flexible and fair when surprises happened. I highly recommend Jacob, you'll get honest, personalized service at very competitive prices.

Jacob recently installed a full system for our backyard. Great work, competitive pricing, and…read moresomeone you trust. Would recommend for certain. We will be signing up for Bridge City for annual service as well as an additional scope come springtime.

I've used this outfit for the past two years. Last year went without a hitch; convenient and pretty…read moreseamless. This year (2022) I went with NW Backflow again because they make it convenient and and I expected things to go without a hitch as did the 2021 test and passing results. Unfortunately, this year did not go so well. I came home to see that my beautiful Rhododendron tree had been butchered and hacked by the test technician (Rachel the owner) unnecessarily! I was fuming. I got into contact with Rachel and I was told that the valve box was inaccessible (which is not true) and the at the tree limbs were "poking at her hair" so she took it upon her self to butcher the tree that is located adjacent to the valve box claiming she couldn't conduct the test without doing so and that the fine print in her "terms of agreement" granted her the right to do so with impunity. Never once did she apologize, empathize and or make it right by offering to refund the $45.00 test fee which really floored me the most. Her cavalier and callous attitude will be the reason I will NEVER use NW Backflow again and I vehemently oppose anyone else using them either. There's other options out there people and I suggest you give your hard- earned money to a better company that cares about its clients.

Have always (more than 5 years) used NW Backflow for testing. They…read more respond quickly and follow through with reports as required. Have no reason to use any other company for this service as I am completely satisfied with their service.

I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

We have engaged Sutherland several times this year for plumbing jobs at our home. The office…read moremanager J'eerie, owner Ti, and plumber Jack each have provided excellent customer service in each of our interactions. Jack's plumbing workmanship quality has been top-notch. We also appreciate Jack's thorough and patient explanations and his professional demeanor. Thank you to Jack and all the Sutherland Team!

Terrible Company! Do not use them you are warned!…read more This company has terrible customer service and gave us a date to test our backflow and kept changing the dates until we missed our deadline with the water company because of them. We gave them 2 months to get our system tested and they failed. The water company will throw it in your water bill anyways if it is not done by their due date. Hope they go out of business. We reported them to the Better Business Bureau as well and said they have had quite a few complaints so far about this company.

Cut-rate service deserves a cut-rate price. They won't test backflow devices in crawl spaces --…read morenot even walk-in crawl spaces. (Probably because the devices last much longer when they're inside, so they can't sell as many new devices to those homes.) They don't provide a copy of the report, just a sign on your door whether you passed or failed. Since they only do the easiest of the easy jobs, I would suggest you negotiate a corresponding rate reduction before hiring this company.

Accurate Backflow Testing has performed the (city) required Backflow test for me for a lot of…read moreyears. They are always very professional and easy to work with.

They were accurate..... fast easy and affordable but they want 85 characters so I have to blab…read moreabout a flow test lol

Tim and Nate are amazing! They quickly fixed a leak in our drip irrigation and then walked the…read moreyard finding and fixing other issues and tuning the sprinklers to better cover areas where we added new plants. Friendly, extremely knowledgable, and fast! Fairly priced too.

Tim Bruton really knows his stuff and runs an honest business. I thought I was dealing with a…read morepricey sprinkler repair, but it turned out I just didn't know how the system worked. Even before diagnosing any problems he took the time to explain everything about my sprinkler system and walked me through how to use it properly. As a new homeowner, that was super helpful. You can tell he's been doing this for years - he made it all easy to understand. Plus, he's a great guy - super friendly with a good sense of humor. Definitely recommend!