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    Bed Bath & Beyond

    2.9 (22 reviews)
    ModerateKitchen & Bath
    Open 9:00 am - 9:30 pm

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    19 years ago

    I love this store, i am a bit embarrassed to say my husband and I can kill an hour or so just browsing.

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    KSI Kitchen & Bath - KSI Ann Arbor Design Center

    KSI Kitchen & Bath

    2.2(9 reviews)
    0.3 mi
    $$

    Bottom line: I do not recommend KSI and do not plan to hire them ever again. Read on for more…read moredetails. The design process was relatively easy - I sent the designer photographs of the bathroom, dimensions that I provided, and a Pinterest inspo page that I created to reflect our design taste. From these, she created a project proposal with estimate. My husband and I appreciated the level of service early in the process compared to other companies we contacted, felt comfortable with our quote, and decided to move forward with KSI. After this, there was a brief visit to our home by the designer and contractor to confirm measurements. A visit to the KSI showroom finalized our cabinetry, flooring, and counter selections. You will not be able to buy lighting or plumping fixtures from KSI and you will be sent elsewhere. If you want a high level of service with your designer, that will not happen with KSI - They do not accompany you on these trips or provide input. The designer was responsive throughout the process, but I do feel like she was overly busy sometimes and I did feel like her attention to detail was sometimes lacking. While the design process was relatively easy - Maybe a 3 star process - The actual renovation was 1 star and absolutely the reason that we will never use KSI again. The project was originally estimated to take 3-4 weeks... Actual time: 2.5 months. The workers consistently showed up late in the day - mostly after 4pm - if at all, and made it clear that we were their last priority. When confronted about the delays, which were absolutely due to short work hours and no show days, the contractor became defensive and extremely difficult to communicate with thereafter with long stretches of no responses to questions and ludicrous excuses. It was extremely distressing because other work that was being done on our home needed to be delayed multiple times, while we waited for the bathroom to be finished. We had to have some return visits for very subpar work, mostly related to improper wall preparation and painting, but overall, the workmanship was fine. Even after the work has been done almost a month, we are still waiting for the designer to make her final visit where final billing will be given. She says that the delay is because they are waiting on a gift basket. Really?! This must be some gift basket! I cannot wait to be truly done with KSI. This was a trial run for other projects we want done, including large projects of kitchen and master bathroom remodel, and I would love to say that KSI will miss our business but I am not sure that they even care or will notice.

    We had bathroom vanities and cabinets installed. The installer they recommended was difficult to…read morework with. Some parts weren't ordered or were ordered incorrectly. When everything was installed it still took me several days of work to get it to look right. We went with a different company for our kitchen remodel. They did a much better job and everything met our expectations when they were finished. I do not recommend KSI, nor will I hire them again.

    Photos
    KSI Kitchen & Bath - Photo courtesy of Jill Johnson, KSI Designer. Dura Craftsman Quartersawn Oak in Mission.

    Photo courtesy of Jill Johnson, KSI Designer. Dura Craftsman Quartersawn Oak in Mission.

    KSI Kitchen & Bath - Photo courtesy of Jill Johnson, KSI Designer. Dura Craftsman Quartersawn Oak in Mission.

    Photo courtesy of Jill Johnson, KSI Designer. Dura Craftsman Quartersawn Oak in Mission.

    KSI Kitchen & Bath - KSI Ann Arbor Design Center

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    KSI Ann Arbor Design Center

    Sur La Table

    Sur La Table

    3.2(49 reviews)
    0.6 mi
    $$$

    I've taken two cooking classes here both with Chef Gabriella. She is awesome. A classically trained…read morechef who knows what she's doing. The first cooking class was Latin steak night where we made steak with chimichurri and gelato for dessert. The second cooking class was crabcake with steak and garlic aïoli with oven roasted asparagus and chocolate lava cake. It was such a delicious meal. And she is a fantastic instructor. I've signed up for my third class and can hardly wait. As for the store itself, the staff are really nice. I've purchased a number of items here. If you take a cooking class you also get 10% off in the store which I took advantage of. They have a beautiful selection of just about everything you would ever need for your kitchen and serving goods. What's not to like about that?

    A girlfriend of mine had talked about doing a cooking class up in Ann Arbor and a couple of us had…read moreto join! We were welcomed by the staff and invited to shop around while they prepared the kitchen area for us. We walked around in the shop area that offered many different cooking essentials and nice luxurious items too. They had flavored water for all who shopped and looked to be an espresso machine that was an option for us to try, but wasn't working at the time. We started the class and Chef Gabbi was a delight. She took to time to explain everything to us and even some great tips we can try for other dishes. She was quite amazing and kind. When we were done cooking we all had to stand to eat, but the food we all had prepared was amazing. I highly recommend getting your friend together and taking a class

    Photos
    Sur La Table
    Sur La Table
    Sur La Table

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    DreamMaker Bath & Kitchen

    DreamMaker Bath & Kitchen

    3.7(9 reviews)
    1.4 mi

    We valued Mike's expertise as we consider our kitchen remodel. He's experienced, approachable, and…read moreconsistently offers valuable advice!

    DreamMaker originally did a nice job in gutting out my old bathroom in my bedroom and remodeling it…read morecompletely. Problems started when I had a leak at the base of my shower on the side with the shower arm and controls. The leak went into the basement and through the wall which caused massive damage to my brand new closet system in my walk in closet and the floor in there on the other side of the wall from the shower. I was left with over $5,000 in damages. I couldn't file an insurance claim really. I have renters that share my home with me and I had to evict a renter for severe damage to my basement and the basement bedroom he was living in. Due to the amount of damage we had to split it into 4 claims. So they told me if I filed another claim, I wouldn't be able to file anymore for 7 years. DreamMaker did agree to fix the problems but they told me it would take a few months because there was a back log on acquiring materials. They came out and caulked the area where the leak was because I had company coming and I needed the shower operational. It was my understanding that the temporary fix was good until they were able to repair it permanently. I was fine with that. A few months went by and there was no follow up from them at all. I sent an e-mail and 3 days went by so I contacted a lawyer to send them my intent to go to court. When I called for their fax number and the employee at DreamMaker realized what I was doing, they suddenly became very responsive. However, I had another representative call and say to me, we did everything we said we were going to do on the appropriate time schedule. You weren't supposed to be using the shower anyway. I felt like they were victim blaming and shaming me. If they somehow thought that would win my business again, then I don't know what the hell they were thinking. So the bathroom originally looked nice, but they're working on it right now and they tore out the shower and the tile floor they just put in. I know mistakes happen, but given the leak, the victim blaming and shaming, the lack of follow up, and their lack of concern for how much I pad out in damages, I cannot recommend them to anyone.

    Photos
    DreamMaker Bath & Kitchen
    DreamMaker Bath & Kitchen
    DreamMaker Bath & Kitchen

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    Ann Arbor Stone and Tile

    Ann Arbor Stone and Tile

    4.1(9 reviews)
    7.7 mi

    Amazing selection, with actual designers who are helping you in the showroom. We were searching for…read moreQUALITY which we got!

    Buyers be aware of this place. I went there to buy countertops for a project. I in fact interview…read morefour different places before returning to this business. I found a countertop and asked questions about veining because the countertops that I picked out had veins. First off the guy came to measure the countertops and they were cut two short and they gave us a hard time about that and then to tell me that I could have my contractor fill in the holes. Second I decided to use the countertops as back splashes and again asked the question about the veins matching. They told me they would match. Not the case at all. When they came to install for a second time the veins do not match the backsplashes after I was told they would. They claimed they never said this which is not true and told me that I had buyers remorse. For a $10,000 job they are doing sloppy work and do not care about the customers. I had asked about a discount because now I have to live with ugly countertops that do not match and will only receive a 5% discount which is nothing. The owner does not care about his customers and only cares about his money. Buyers beware of this place. Also when you walk into the shop the staff look miserable as they never have smiles on their faces, it's like they can't be bothered to get up to help you. Buyers beware of this place.

    Photos
    Ann Arbor Stone and Tile
    Ann Arbor Stone and Tile
    Ann Arbor Stone and Tile

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    Bed Bath & Beyond - kitchenandbath - Updated May 2026

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