They sewed up what I needed sewing and the job was done well done and on time. Thanks Crown!read more

Shirt came back with a big brown water stain on it, which was not there when it was sent in. Went…read moreback and showed it to them looking for resolution, but not angry, but walked out angry because of the attitude. The guy kept repeating how he couldn't trust what I was saying like it was a he said/she said between me and the actual company doing the cleaning. 1) Your business is the front facing establishment I am doing business with - this is your responsibility. 2) he sent it back for free, which I was fine with - why the attitude? He made me mad, but it was unnecessary given we had a next step. When I went back to get it, it was almost all out, and he said he would send it back again, but again, it was the attitude. "This is the last time I will send it back for free" like it was my fault it happened - and at that point I'd already made up my mind I wasn't coming back regardless because of how he treats his customers. My husband went to pick up the shirt (it was his) and it was actually all out, but they started telling him how the stain wasn't pointed out the first time and he said that's because it wasn't there when it was brought here. They argued with him saying it was red sauce (no, it wasn't) and then another guy from the back came out swearing at him telling him he was a scam artist. We had arrived at a pretty easy solution, but they upped the tension each time to really piss us off with their attitude. Just be more customer focused!!

All Pro absolutely destroyed my husbands expensive designer shirt, then had the audacity to blame…read morehim and called the shirt cheap and low quality. First of all the shirt is couture, and was not remotely cheap, and has only been worn a hand full of times. Secondly I don't care if the shirt was from Walmart, if we take it to get dry cleaned without a hole and then get it back and the arm of the shirt is ripped with a huge hole that's beyond repair I'd expect an apology or an offer to fix it AT THE VERY LEAST. This was not done. In fact they blamed my husband. We have been in this neighborhood for a long time and will make sure to tell all of our neighbors to never go here. The owner is rude, condescending and completely unprofessional. Do not spend your money here.

I love going to All Pro for my tailoring! They always do a fantastic job, and at a great price…read morepoint too. As a shortie, almost every pair of pants I buy needs to be taken up, but I've also taken clothes here for alterations and loved how they turn out! The turn around times are quick, and they're also so knowledgeable and happy to answer any garment questions you might have as well.

Nura is great, very capable at cleaning even difficult items like delicate sweaters, highly skilled…read moreat alterations and this is a friendly, family business.

What a fantastic result! I'm 5'7" with a long torso and short legs, so my dresses are always long…read more I brought a dress in that I'm going to wear to my nephew's wedding so I want it to be perfect for the day. I had it shortened (to the ankles) and it has a tulle overlay and material underneath with is a hassle to get the best results and I needed the bust closed up a little. Greatly priced too as I'm quite frugal. I could not have asked for a better job done. She doesn't have 5 stars for nothing! I'll be sure to bring any and all things that I need altered.....I also live in the downtown area of chicago, so this is a little trip to me to get to, but totally worth it.

Very friendly. Brought in a pair of pants (among other items) which had a stain that I pointed out…read more After picking them up, I noticed the stain was still there. I asked about it not coming off and they took them back to clean again (no charge). When I picked them up again the stain was gone. Very satisfied! Thank you!!

I've only used Star Glo once, so take me with an appropriate grain of salt…read more I brought 8 items for their periodic dry cleaning. It was right before the holidays, so I asked them what day would be good since I wasn't in a hurry. They told me Monday afternoon. Cool, no problem! When I went for pick-up on Monday, I was told all but one of my items were ready. I was told to come back for it tomorrow. So, tomorrow comes and I'm told the final item hasn't been cleaned at all. They wanted my green light to dry clean it (which is prominently displayed on the item's oversized care tag) because they were worried about an aspect of the item cracking or peeling. Look, I've had this item for a decade. It's been dry cleaned multiple times, in two different countries even! There isn't a single indication of cracking or peeling on the part of concern. I was totally baffled that they never bothered contacting me, didn't notify me on Monday and weren't sure if they should dry clean the item I brought to a dry cleaners that clearly says it is a dry clean item on its care tag. If I had been contacted about this before, at least by the Monday I had come to pick it up, I might consider this a sign of Star Glo's attention to detail and would have reflected positively on them. As it stands, waiting until my second visit to pick up my clothing to open the topic felt like my time wasn't being respected. The other pieces of clothing were cleaned just fine, but I'm thinking this won't be a repeat place for me.

Visiting, and I needed a suit cleaned same/next day. They seemed really busy, but we're able to get…read moremy jacket and pants cleaned in time. If I lived in the area, they would be my go-to for regular dry cleaning.

Always friendly, excellent service. We've been going there for years. Great neighborhood dry…read morecleaner.

H & m handiwork. I've used them a couple times, they do good work, are nice, inexpensive and…read morepatched my bedspread that was on its last legs with this watermelon patch.

Great dry cleaner. Prices are incredibly reasonable and the staff are always friendly. They usually…read moreask me if a day four days hence is good for pickup, but I think I've had them get it a little quicker. I've also taken garments here to be hemmed and they came out nicely. I don't have need for another cleaner whilst I still live in this area of town.

really friendly people! did a great job with the kind of odd wool shirt i dropped off. affordable…read moreand in a cute little shop. happy to support this local business.

This is a wonderful neighborhood business that I will always support! Great service and owners and…read moreaffordable. They remember my name even though I don't go in that often and in many cases I have been impressed with their level of service. I once left some money (bills) in my coat pocket which fell into the lining of the coat because the pocket was torn - they noticed this immediately and gave the $ back to me when I picked it up. Another time I asked if they could help repair a tear in a dress, and the lady at the counter fixed it right then without charging me. This will always be my go to place for clothing repair and dry cleaning.

The absolute best alterations in the city. He is a MAGICIAN and has done wedding attire, difficult…read moredresses, and various items for my entire family.

Held my clothes hostage for a month because of a fire in their plant. Returned them smoke damaged…read morewith missing pieces. Would not take responsibility.

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

They're a little pricey but they do an amazing job! I wanted to find a place I could trust with my…read morefavorite winter coat. It had a big tear around the inside of the arm and needed repair. And they did an amazing job! Very happy with the results. Plus I had it and several other coats dry cleaned. 10/10 stars! Plus, just how nice the place looks and the friendly staff made me like it a lot. Will definitely be going back.

I needed a shirt and a pair of pants cleaned for a wedding. I procrastinated and took them in on a…read moreThursday. I asked the guy when I could get them back. He told me Monday. I explained that I'm going to a wedding on Saturday and he told me no problem. Each piece was $5 and they prefer cash payments. I was nervous about time frame and went in later that day to double check about getting my clothes on Saturday. She assured me Saturday by 10:30am. I showed up on Saturday at 10:30 and viola my clothes were ready. I appreciate the quick turnaround. Keep in mind the price on your ticket are for the clothes and tax will be added at pick up. Also I think I looked great for the wedding. Thanks

Very good service customer service and quality. Will be…read moreback again very soon. Reliable and clean