Scam artist! The tow truck driver towed my son's car here from OAKLAND! Turns out they are working together to scam people!!! They tried to charge my son's insurance company approx. $4,650 for having his car for 4 days!!! Dishonest and disgusting! Please save yourself the headache and go elsewhere!!! read more

Let me preface this by stating that I loathe having to take my car into garages. I'm a female, I hate thinking that I'm being taken advantage of, my knowledge of cars seems limited, I only have to go to garages if I have been involved in a car accident so it always has a traumatic experience tied to it, etc. When I had to get my BMW repaired from being rear-ended on the Bay Bridge last year, I visited Bee Automotive for the first time. I worked with Eric and Gary, and they were very easy to talk to. Eric and Gary helped me with all of my questions and made the experience rather painless. When my car was repaired, it looked beautiful. I appreciate the aesthetic appeal of my vehicle, and having it restored back to normal in a relatively quick time frame was awesome. Eric's customer service was absolutely excellent, and I couldn't ask for anything more. I remain very thankful for the normalcy of heart. I recommend Bee Automotive, and I would return to Eric in the future. read more

Shady shady shady.. all lies take your car elsewhere seriously ask your insurance no one recommended this place.. now I now why.. beware hack work bad service not recommended by any insurance read more

I wanted to give an update on my situation with this company. I took my car to another body shop this morning, they looked at my car and gave me a thorough explanation on everything that needs to be done. Also, they explained to me the lies that Bee's told me about what they did to my car. According to the employees of the new body shop, Bee Automotive did nothing to my car but replace the grill (like I figured). The paper work that I have from Bee's explaining what they did, they did nothing to my car but mess it up more. The owner of the new body shop that my car is at, stated there was no new/or used radiator installed in my car. He was able to tell that from the debris, the screws, etc. Nothing looked new. In addition, I did not need a radiator because the damage to my car was not bad enough for a new radiator (like I figured). He explained what would've had to happen to my car and the damage that would've had to happen in order for a new radiator. So now my car is all messed up! It makes this loud noise along with my engine light on, a little shaking and all the other things from my previous review on Bee's. I will be seeing Bee Automotive Collision Center in court. This Shady job and customer service that y'all gave will not be swept under the rug. read more

I called Bee Automotive after I was in a car crash. Gary Liu told me that I should have my car towed in for a free estimate. The car was towed in. Gary and John Tom told me that it would cost $330 for a tear down to figure out how much it would cost. Gary wanted more than $13,000 to repair the car. Another shop agreed to repair my car for $4,000. I went to pick up my car a week later. Gary held it hostage until I gave him $4,430 for storage fees. Avoid this shop like the plague. Be very leery of this outfit. They seem to make their money by offering free estimates and then charging people thousands to get their cars back. read more

I've been going to Bee Automotive for a long time. I go there for all my body/paint work, and mechanical. They're very fast. They're also able to work with you on whatever your needs are (insurance, out of pocket, etc). Gary, the owner, is a straight shooter, and will never try and rip you off. You don't have to worry about sounding technical to avoid getting taken advantage of there, and that's hard to find. read more

I have taken both of my cars here for minor repairs and body work and would definitely repeat! Gary and his crew have been very helpful and at times not even charged me for minor items. For example, I lost my wheel lock to my expensive wheels and needed to get my wheels off to put on new tires. Most tire stores will not do this w/o damaging the wheels or make you sign a waiver and also charge you something ridiculous. However, I brought it over to Bee Automotive and within 5 minutes I was out of there with my wheel locks removed and able to get my tires replaced. It was a lifesaver since anyone having lost a wheel lock key can attest to the hassle and also the risk of having a flat tire and when even AAA can't help you out. I have also had body work done before and the quality and paint matching was impeccable. It looked like a new car! The quote needed some supplementary coverage but Gary took care of that directly with the insurance company and made sure that I was taken care of as a customer and not given the short end of the stick from my insurance company. If you are looking for any auto body repair or if your car needs mechanical work, definitely stop by Bee Automotive and see what Gary can do for you. They do it all so it's a nice one stop shop. read more

NO, NO, NO. I rarely write negative reviews on Yelp, I prefer to rave about the great places. But this place is totally shady...poor workmanship & lousy ethics. Strong words; unfortunately very true. Short version: my mom had my brand new convertible parked on the street when someone smashed into the open passenger's side door. The guys at this place didn't have to tow it; they just secured the door closed and drove it around the corner to their location. As soon as my mother called me, I told her NOT to let them work on it, I was going to have it towed to another body shop. Within 18 hours, I had a tow truck from a really great body shop (see my other reviews) there to bring my baby home. How much did these guys try to charge me for driving the car around the corner and storing it for less than 24 hours? $739. Yes, that is actually what they wanted in order to release the vehicle! He wanted to charge me for 2 hours of administrative time for "talking to" us (my Mom wasn't even there for an hour & he spent less than 10 minutes on the phone with me, mostly trying to convince me not to take the car to another shop), towing (they drove the car around the corner, no tow truck involved), 2 days of storage, and a "full tear down" (which they did NOT conduct!) There are plenty of places to get body work. No way do I want to reward shady business tactics. read more

These guys are the most honest mechanics in San Francisco. They not only don't screw you, but they tell you how to get the best deal possible and walk you through how other mechanics will try to screw you. They are honest, fast, and expert. Don't listen to the negative reviews on here, these guys are the real thing. read more

We took our car to Bee for a simple bumper repair. After the repair it looked great but 6 months later smaller spider cracks started to appear in the paint work directly over the spot where it was repaired. We took it back to Bee because they had given a warranty on the work. After looking at the bumper they said that it must have been hit again and that it was our problem. We are confident that the car had not been hit again as we rarely drive it and park it in our single garage and there is no mark on the bumper suggesting that it was hit. Now we are faced with having to get it repaired again out of pocket. DO NOT take the risk of getting your car repaired here. Take it to a reputable repair shop that will stand behind their warranty. read more

Gary, Bee Automotive Collision Center, THANK YOU SO MUCH for helping me! SO knowledgeable and generous with facts! I appreciate your assistance more than I can say! I would highly recommend Bee Automotive Collision Center, very professional, knowledgeable and conscientious! Lisa :o) read more

I've been bringing my car to Bee Automotive for years and have always received fast, quality service. They took good care of my car and it looked better than it did before the accident. They're open late and on weekends, so I don't have to rush to pick up my car after work. Gary was really helpful with the insurance company. He also did an excellent job writing up all the work and patiently explained to me all the details. After the experiences I've had at other automotive shops, I only take my car to Gary's. He is one of the last honest mechanics in the City. I also like that they are part of SF's Clean and Green Program, so I feel good about taking my car there knowing they're environmentally-friendly work. They also do lock-outs and have come super-fast every time I call:) read more

Gary Liu is a totally jerk! First, after beginning my car there in May the repair still isn't done correctly. On top of that I wasn't dealing with Gary who stated he was the owner, besides being rude, unprofessional and just not a smart businessman. He accused me of not paying the bill to not paying the deductible. Once, SFPD showed up he stated the two people I had been speaking with one left and the other didn't work at his business. But if you call the business line you're given the option to leave a message for the person. African Americans take your business elsewhere try to find someone in your community. I had to do this over again I would of never gone to this business but well let State Farm deal with this because my car still needs repair. Dr. Kim Wise-Gastinell read more

Great response. Even though I didnt end up going with Bee for my auto repair, Gary was very helpful and on top of responding to all my requests. read more

Moving to the city this year and getting into my first accident, I was very nervous about just having my car get towed anywhere. But with this shop, I felt perfectly fine letting them fix my car. Bolden always gave me updates on my car and was very friendly. I would recommend this shop to anybody that needs a repair. read more

Henry, the manager, is a fair guy and helped me through a painful process with my insurance company. Lesson learned- you do NOT have to go first to insurance estimator. Instead, just drop it off at the shop and let them deal with it. More likely not to get pushed around. Bee Auto did a great job: complete, kept in contact while estimates were changing, parts getting in and timing. I even showed up 2 months later with headlights out worried that the previous accident caused more severe issued than we found at first but turned out to be just a bulb, which they replaced in 5 minutes and sent me on my way, snd without cost. These guys are more than fair and reliable. I recommend them. read more

Last time my car was sent to this body shop for a full paint job. I couldn't recognized my car after it came out the spray booth, because it looks extremely shiny just like a new car comes out from dealer or even better. I also received a free lifetime detail job, inside and outside. The manager Hong is a very nice guys, he handled all the paper works which explain all the information very clearly. The painter Razaro has over 20 years of experience of painting cars.This shop do great works, polite employees , great work , good services, and cheap prices,i'm sure i will not choose any other body shop but Bee automotive. 5 stars rated. read more

The other week I brought my car here to see if I could schedule an oil change. I was told they were booked up for that week, but that I could bring it back the following week, and that I'd have to pay in advance (which I did). When my husband brought it back the following week he found out (through the shop upstairs) that they don't actually do oil changes at this place. After speaking with the manager of this shop he had "no idea" why they had charged me and taken my money for a service they don't perform. Maybe the owner truly had no idea what was going on - in which case he should do a better job hiring employees who aren't interested in scamming people if he plans to stay in business. Don't waste your time here - go upstairs to Euro Motorcars. read more

Stay away from this place, there's too many chiefs and not enough Indians. I came to the garage to get my car fix but of course that didn't happen. Read, research before you go anywhere. But this place is ridiculous the owner is rude and has no customer service skills. Gary has a shady business. read more

My first experience here wasn't so good when I took my dads car here, but my 2nd experience was so much better! I haven't seen my car in person, but Eric sent me a picture and my car is looking amaze-balls! Eric was really great and super helpful. Took 2 weeks to fix my car, but I wouldn't complain! read more

My second experience with Bee - I went back after having a terrific 1st experience. This was an insurance covered replacement of a passenger door on my 2000 Mercedes and their work was excellent, returning my car completely clean and detailed. But it was miserable working with them this time. Like working with kids, not professionals. They lost the insurance paperwork, didn't return calls from the adjustor, delaying the repair by a week. couldn't tell me when the car would be done - it took 15 days - and the only call I ever got from them was 30 minutes before closing time when it was actually finished. I called regularly to get updates getting little news except about delays. When I picked the car up, they didn't realize the insurer had already paid them and waived the deductible. But they accepted my word for that without checking. They were always pleasant, but clueless. read more

These guys were so friendly and helped jump start my car across the street before they opened, and refused any payment. I'd have had to pay almost $100 otherwise. read more

I was impressed. Excellent service, good rate. The shop manager Henry was very friendly and helpful.

These guys can't be beat! They take care of everything, do beautiful, thorough work, and are friendly and trustworthy. They made all kinds of extra phone calls to the insurance company to get our insurance coverage straightened out, and they explained everything in clear terms without being at all patronizing or technical. They're easy-going yet professional. I'll never go anywhere else. read more

I stopped in to see if they could touch up the many scratches that I have and the guys were great. They were professional, courteous, quick and helpful. My car looks great! read more

These guys are awesome! Leaving work late last night, I got to my motorcycle only to find out that both the high and low beams seemed to have burned out. I stopped by an auto store to pick up new bulbs, but when I popped them in, neither would work. I searched Yelp to see if there was a mechanic still open at 7:30pm on a Tuesday (yeah right) and to my pleasant surprise, Bee Automotive was open until 8! I called and asked Gary if I swung by right then, if they'd be able to take a look. He was super accommodating even though they were getting ready to close up, and bikes don't seem to be their specialty. I got there 15 minutes before 8 and the guys went right to work. Turns out the headlights were fine, but I'd blown the fuse. The fuse box on a Ninja is obnoxiously difficult to get to, but they went for it. Deconstructed a chunk of my bike, new fuse in place, and headlights working again, yaay!. And the guys stuck around well past closing and chatted with me about riding, gear, safety, etc. (turns out they're all riders). Gary even showed me a neat trick to lift and spin the bike around on its kickstand, which was totally terrifying and something I'd never attempt in a million years, but it looked cool! read more

This is now the 2nd time I've brought in my BMW 325ci convertible for repairs to Bee Automotive in San Francisco. Both times I have experienced great service. The 1st time was about a year ago when I had a fender bender. Henry at the time provided excellent service in helping me with expert advice on how to handle insurance claims and getting my fender bender repaired. My Bimmer convertible looked like new again when the fender bender repair was all completed, and I was a happy camper! They even did a nice job cleaning my car for free too! I just recently went back to Bee Automotive a 2nd time to repair a cracked rim on my same Bimmer convertible. This time, both David and Bolden helped me, and they both provided excellent service in repairing my cracked rim and flat tire. They even helped me to order a replacement BMW rim with full size tire, because I didn't want to drive around with that puny spare tire problem ever again! I was so impressed with their service, that I even authorized them to do a minor paint job repair on my same Bimmer convertible whereby paint peeling had occurred just above the trunk lid and below the rear window due to normal wear and tear, I'm guessing. Bee Automotive was able to match the same "BMW Hellrot Red" paint job, or very close to it. They even gave me another free car cleaning, and my Hellrot red BMW convertible looks shiny new again! I really like these guys at Bee Automotive, and I was referred to them by my long time mechanic, Hami, at Auto Dynamic who is located in the same building upstairs. I trust Hami who has been working on my last several cars for the past 20 years, and Hami was the one who originally referred me to Bee Automotive when I had a fender bender on my current Bimmer, since Hami doesn't do collision repairs. Anyway, ask for either Bolden or David, and I'm sure they can help you too with your own auto repair needs. 2 thumbs up for this place! Last bit of advice: I don't ever go to BMW of San Francisco anymore for repairs because I can't stand their policy for charging something like $190 simply to look at my car to confirm that repairs are needed. Even worse, I don't believe the $190 upfront fee that BMW of SF charges can be applied towards the actual repair. Granted, BMW of San Francisco does a first rate job for any repairs done, but I just can't stand the thought of paying them an upfront fee just to look at my car! This is why I prefer to go to either Bee Automotive or Auto Dynamic instead, no upfront fee to look at my car here, and they do a great job at a fair price! -Casey read more

Best customer service there. They fix up all the problems i had with my car. And detailed my car for free

Stay Away From This Place! This business is truly shady. It was my worst customer and car repair experience ever. My car was towed there to have one door and one fender replaced. They said that it would take 3-4 days and that the repair would cost no more than $1500. They gave me a loaner car and assured me that it will be of no cost to me. The repairs were approved by the end of week 2 and the insurance company mailed the payment. In week 3, I asked them if they had repaired the car. They had not even started, but said they required extra payments due to "more damaged" they "just saw". Also, they asked that I either returned the loaner car to them or else I will be charged $90/day rental fee. They lied to me that they needed to wait for the insurance to send a person in. When I called the insurance adjuster he said that they were not planning on sending anyone, but that they had simply asked for photos emailed to them. After that was finally done, the insurance mailed the second check overnight, so I had all the payments ready by the end of week 3. I kept calling and emailing daily to ask them about my car. The car was not ready until the end of week 6! They charged an astronomical amount of money the insurance and me for a "rental" and explained that they needed it to cove r the monthly payment for the loaner that they gave me. Obviously, they stalled the repair process to simply collect more money both from the insurance company and me. Their business ethics are the lowest I have ever heard of! Stay away! read more

I recently had an accident and Bee Automotive took care of all the repairs, dealt with the car rental company and my insurance company. They were very professional and the customer service was the best I've ever dealt with. I don't recommend accidents, but if you need auto repairs this is the best place to go in SF. I would highly recommend Bee Automotive to anyone who needs assistance with thier vehicle. read more

Bee Automotive is a great body shop. They are reliable, organized, and efficient. They did an excellent job and brought my car back looking like new. I would hesitate to recommend them to anyone!!!! read more

The price of the service and product offered by this shop is very dishonest, it costs me 10 bucks to buy a 5 buck filter oil, and 150 bucks to change the braket in the bumper, certainly everything is doublecharged but the staff said that there's already a 10% discount. Not a fair place to fix the car at all! read more

This place was just wonderful they towed my car to their shop and when I got there and began to call someone for a ride they told me they have a rental ready for me then and there!!!! When I got my car back it looked better than ever. The men there were very polite and we'll mannered. I cried at how blessed I was to have stumbled upon such great service and to top it off they made sure I was reimbursed by my insurance company for the rental I paid for with my credit card. Thank you Bee Automotive read more

This is the worse shop to do business with. I got into a car accident about a month ago and Gary said bring the vehicle in which i did the following business day; contacted my insurance to find out that they would not cover the vehicle. I had no clue at that time on what to do. I wanted to get the car out the next day but a good friend of mine told me not to worry it will be ok there till i figured out my next plan, at least he didnt think it would of been a problem being that he brings Gary alot of buisness. A couple weeks later I went to get the car out and they wouldnt release the vehicle till Gary said and this guy is never in his own shop! Another 2 weeks goes by and i finally go to get the car out completely fed up at this point and when i start the vehicle to take it the car is running horrible and the check engine light is flashing on. When the vehicle was brought into the shop it was running normal like it always have, not any probem with it. I brought the vehicle back to the auto repair shop that I work in to find out its only running on 3 cylinders and its a V6! Your telling me they stole stuff off the car just because it wasnt going to be fixed??? What kind of petty shop does that?? And takes the tags off the license plate. He is a complete scammer! If there is any good reviews on this shop im sure he paid for them! NEVER AGAIN! read more

the owner is very nice and gave a good deal on the repair....

I had some major body repair work done on my car at Bee Automotive recently, and I am completely satisfied with the results. The owner Gary (also goes by Bolden) is thorough and responsive. The paint job and body work came out perfect! Since I was paying out of pocket Gary went to great lengths to help save me money on the hourly labor rate and after market parts. Gary took the time to explain all the work done on the car and kept me updated often. Gary gave me a follow up call a few weeks after I got the car back , which confirmed he is very interested in providing the best service possible. I was also impressed by his razor sharp memory of what parts and work were required for my car. I highly recommend Bee Automotive if you need body and/or paint work done on your car. Bonus, Bee Automotive also has it's own towing service, which also proved to be very convenient and affordable. read more

having a crashed car in SF when you live in alabama is quite stressful but they did a great job and even got it shipped.