I would never recommend Alfredo Collision to anyone…read more I brought my vehicle to this shop after a collision that affected the rear passenger-side wheel. The repair required replacing certain parts related to the suspension and wheel area. Unfortunately, my experience with this place was extremely frustrating from beginning to end. From the start, the woman working there who identifies herself as the Accounting Manager was rude, unprofessional, and very unhelpful. She behaved as if she owned the business, yet showed very little competence or willingness to resolve issues. I even asked to speak with the owner, Alfredo, and was given incorrect information about who the owner actually was. The biggest problem is that my vehicle was returned to me in worse condition than before the repair. After picking it up, the car started making loud noises that it never had before. This makes me seriously question the quality of the work performed. It also explains why they never wanted to provide any warranty for their labor. In addition, the shop kept my vehicle longer than expected and still attempted to charge $50 per day in late fees, which I find completely unreasonable considering the delays and the condition in which my car was returned. At this point, I plan to have my vehicle independently inspected to verify the quality of the work performed. If the inspection confirms my concerns, I will take the appropriate legal action. It is very disappointing to see a business treat customers this way. I honestly believe the owner may not be aware of how poorly this place is being managed and how much damage this type of behavior is doing to the reputation of the shop. I strongly recommend that anyone considering this place look elsewhere for repairs.

Got back to me quickly with pricing. Great customer service. Responsive. Although I did not use…read morethis company they had a fair quote and good response time.

Wayne and his crew were amazing. They were so helpful to me while dealing with my insurance. They…read moredid a great job on the repairs and returned my vehicle squeaky clean. Quality repairs and quality customer service. I highly recommend their services.

I was not planning on leaving a review but I changed my mind. I brought my vehicle here for repairs…read morein January after a hit and run. My car had a large dent in the front driver side fender. After I picked my vehicle up and left the repair shop, I noticed that the door edge guard on the drivers door was completely different than the rest of the door guards and had been placed about 6 inches too high. I also noticed 2 areas that had damage that was not there prior to me dropping the car off. One of the vertical panels next to the drivers door window was significantly chipped with the top layer peeling away. There is also the same chipping on the horizontal panel below the rear driver side window, see photos. Once I brought this to their attention, the door guards were all replaced as well as the vertical panel on the drivers door window. The day before bringing my vehicle in for these repairs, I sent an email addressing the chip on the back driver side door panel. Since I live on the opposite side of town, I wanted to ensure that part was going to be replaced too before bringing my car all the way over there again. I never received a response to my email, so I called and was asked to go ahead and bring the car in so they could see it. But while I was there waiting for the other repairs to be completed, there was no mention of the part I had asked about in my email. I didn't say anything and I just left after the door guards and vertical drivers door window panel were fixed. While the chip is small, it was not there when I dropped the car off and its damage that was not there prior to the car being left with the shop. It's hot in Texas, and eventually that chipping will start getting worse in the heat, and I will be the one that has to replace that part. I also do not appreciate the way that my email was ignored and just swept under the rug. Those are the facts. I hate to leave a negative review, but there's still damage on my car that was done while my car was at this shop. It's damage that I'll eventually have to get repaired myself, whether it's 6 months from now, or 5 years from now. Needless to say, I cannot recommend this business.

I didn't even use this place and yet it was a phenomenal experience. I was in a car crash over the…read moreweekend and came in for an estimate. Stan was immediately welcoming and patient as I was obviously stressed and asked a million questions. The most amazing thing is that he helped me figure out next steps with my insurance, etc. that I had 0 clue about!! I had NO idea to do any of those things and he walked me through everything that needed to get done. I made those phone calls outside the shop and he even asked for an update to make sure I was okay. He was so kind and could have absolutely given me a crazy high estimate like other places I visited, but instead just wanted to help me. He told me that we are overcomers and overcome this I shall :') He went out of his way to help a stranger, and in his words, do the right thing, rather than make a profit and that speaks strongly to his character. So even though I didn't even use the place, I highly recommend!! And if I ever god forbid am in another accident, this is where I will go :)

After a fender bender the rear bumper was detached. I got half of it reconnected but couldn't…read moremanage the other half. I brought it in for a repair estimate, but the tech instead spent a few minutes (in the blazing sun) and was able to get it all reconnected. I tried to pay, he told me not to worry about it. He did say that the clips are now weak and if it keeps detaching and I need a replacement, I'd be looking at about $1800. I thought that was a little high, but looking it up, it seems like there's extra labor for things like recalibrating the parking/collision sensors.

we have been buying vehicles from Leif Johnson for Buda for years. Since 2019 we have bought 4…read morevehicles from Marissa in the Fleet department, 2 personal, 2 business. she know we are not wanting to negotiate, we k ow what we want, and she gets straight to it! she is amazing to work with. then there is Hailey in service. Hailey is amazing, always bends over backwards to make sure we as good customers are always taken care of! I would say she has gone above and beuond more than once!

I was a satisfied customer for nearly ten years, using Capital City Collision for all my body work…read moreuntil they refused to honor the "lifetime" warranty they promised me. Two years ago, they replaced the bumper on my Toyota Corolla. That bumper recently detached entirely during a road trip. When I asked them to cover the repair, they declined, citing the two-year gap. A separate auto body shop that inspected the damage confirmed the failure was due to the use of aftermarket parts, despite the fact that I was billed for dealership-grade parts. When I raised this, I was told the failure must have resulted from other body work done on my car in the interim, calling me a liar. There is no record of any such work. The only service on my vehicle since has been routine inspections. Monica Guerra and her staff have been dishonest throughout this process, and I'm deeply disappointed in how they've handled it. $2000 to fix their mistake.

I was in a car accident last month and chose Precision as my body shop, and I'm so glad I did! I…read morewas indecisive and nervous on where to go because I've never needed services like this before. They were transparent about timeline, parts used, and pricing, which I was super appreciative of. I'd like to give a shout out to Edgar and Joyce for being great representatives of the company and always leading with compassion and kindness. This shop will always be a place I refer someone to or if I ever need their services in the future! Thank y'all again

Rey I appreciate the time and effort you put in to ensure I left satisfied. Joyce, thank you for…read morethe communication and the assistance you provided throughout this process. In the midst of my frustration you both expressed care. Thank you both

They did a great job. A little on the pricey side. They were very communicative through out the…read morewhole process. They finished earlier than they said

The fellas at U First Auto Body on Highway 290 West on the way to Dripping Springs are absolutely…read morefantastic! Tremendous customer service, stellar body work on my 2021 VW Atlas Cross Sports and friendly interaction. Jesse and Carlos are the best! Highly recommend!

After getting estimates from a few different body shops, I ended up going with Nova Body Shop and…read moreI'm really glad I did. From the very beginning, they treated me like a person instead of just another insurance claim or dumb girl walking into a car shop. One thing that immediately stood out was that they actually asked me, "How perfect do you want this to look?" That might sound like a small question, but it wasn't. They took the time to explain my options instead of automatically pushing the most expensive repair possible, which I really appreciated. I have a 2015 and so it doesn't need to look fresh off the lot. Their estimate also came in **significantly** lower than another shop I visited, but at no point did it feel like they were cutting corners. The repair quality was excellent, and my Mazda looks fantastic again. What really earned this review, though, was the top notch customer service. When they noticed my Mazda emblem had cracked, they replaced it for me. During the conversation I jokingly mentioned making it pink... and they actually custom did it. It's such a fun little personal touch that makes me smile every time I walk up to my car. Most body shops fix your vehicle and send you on your way. Nova managed to fix my car and make the experience pain free and memorable. Nobody wants to spend $$$ on body work, but if you have to, it's nice knowing you're working with people who are honest, communicate well, and genuinely care about their customers. Hopefully I won't need another body shop anytime soon... but if I do, Nova will absolutely be my first call.

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!

Took my car here this week. They found out my car was still under the manufacturers warranty and…read morelet me take it back to the dealership without a charge. Will def come back here if I need to after the warranty runs out.

I brought my brand-new 2025 truck to 360 on July 13th for a few small dents on the driver-side door…read moreand paid $1,900 for the repair and to match the truck's sheen. I picked it up July 21st and everything initially looked great. One week later, the repaired door became noticeably duller than the rest of the truck. I contacted 360 and brought it back on August 5th. They refinished the door, but the exact same issue returned 11 days later. I contacted the owner, Frank, and brought it back a third time. I picked it up August 29th. Shortly afterward, the driver-side door began getting stuck and would not open normally. On September 19th, I had the same issue again and could clearly see that the interior door was damaged and the pins were not lining up properly with the door frame, creating a crack. I contacted Frank, but received no response, so I went to the shop personally. Frank insisted they never removed the interior door panel and refused to take responsibility for the damage. When I asked why my brand-new truck had never experienced these problems before their work, his response was, "Maybe because it's a work truck?" It is not a work truck; it is my personal vehicle. When I expressed my disappointment, Frank became hostile, repeatedly cursed at me, and told me to " F*** you, get the f*** off the property." As I was leaving, he followed me out of the parking lot in a black Chevrolet truck. After paying $1,900 and making multiple trips back to the shop, I expected the work to be done correctly and the business to stand behind it. Unfortunately, that was not my experience. Based on my experience, I cannot recommend 360 Auto Group. If you use them, I strongly recommend thoroughly inspecting your vehicle and documenting everything before leaving the property.

Johnny Garcia was a delight! His old repair shop actually smells like my pop pop's old woodworking…read moreshed and he has planters made from scrap that he has made himself on the property, see photo! I was in for a repair on a recently replaced bumper job done in Houston that was now coming loose from the top clip on the front passenger side. He had me bring it 'round and fixed it for free within 2 minutes while I called my adjuster to cancel. I highly recommend this body shop in South Austin, and they have my repeat business, now!

If I could give more stars I would. It is so hard to find good shops, and I was so lucky to find…read morethis place. They were so kind, fast, and accommodating on my hatch repair/replacement . The work was top-notch, but the customer service really put them over the top for me. They will certainly be my go to in the future.