During a new roof installation an issue with the solar water heater was encountered. The roofing company contacted Before and After and within 1 hour Service Technician, Mauricio Holguin-Angeles arrived to assess the situation. It was decided to replace the solar heater with a new electric water heater. Mauricio removed the old unused water softener unit, ran new drain pipe and installed the new water heater. He communicated with us so there were no surprises and assured water service was returned to the house and running well. All this was completed in just a few hours. I'm new to the Sun City area but I now know who I will be calling for any future plumbing needs. You should too when it warrants. You won't be sorry. Thank you Mauricio! read more

When I called my regular plumber at 7 a.m. to repair a clogged toilet, the best appointment they could give me was "4 p.m. to 8 p.m."--uh, NO, that's not going to work for me. I called Before & After, and they sent Caleb out within the hour. He's very professional and solved the problem in 20 minutes for a fair price. read more

Caleb excelled in installing kitchen faucet and toilet. Very neat cleaned up completely. Fair price for awesome work

Caleb did a terrific job. Very polite and professional. Everything looks great and works well. He updated the fixtures on two showers and two tubs. We could not be happier with his attention to detail, knowledge and skill. read more

On a Saturday nite around 6pm,,,the pipe under the kitchen sink came loose and began to leak water,,,I called Before and After plumbing answered the call for service,,Ryan and his partner showed up very professional,,I explained the problem and they fixed it right away,,,very outstanding service... read more

I called Before & After Plumbing at 8 am for an estimate to replace my hot and cold laundary valves as I was unpleasantly surprised as I disconnected my old washer (a few gallons filled my washroom until I turned the watering as my wife crimpedthe hose). At 9:30 am, Pete showed up and assessed the situation, and quoted me an estimate. After giving me a discount and then matching a competitor, the replacement valves were done in 20 minutes. Two hour turnaround and Home Depot delivery appointment 11-2 PM and setup for new washer saved! Pete and the company are awesome. Thank you very much! read more

Before & After Plumbing and Drain - New hot and cold water valves professionally installed. - Plumbing Near Me - Surprise, Arizona

Used this service to replace both bathroom toilet floats and supply lines. Fast and efficient ... not too expensive read more

We've had Before and After here several times over the past 6 years we've lived here, Every time they come they take care of the problems quickly and the prices are reasonable ( good labor isn't cheap & cheap labor isn't good)! Thanks to Tommy today for listening to an issue I had and coming up with a plan to fix it. Well done. read more

The plumber, Chris, replaced a water softener I purchased and had at the job site along with all the necessary parts. He replaced it over a period of 4 hours with two trips for parts and one probably included lunch. I was standing in the tenant's garage the entire 4 hours. Then today the water softener leaked because he didn't install the drain tube correctly. It was $375 dollars for parts and labor...this company charged my neighbor $150 for the same water softener replacement. I hope there is no damage to my tenant's belongings in the garage. read more

Wonderful Fast Excellent Service We had a plugged sink. Although it was a Saturday Terry & Jack arrived within one hour! They quickly remedied the stoppage. Both were so professional and friendly that our relief was tinged with friendly gratitude. High recommended. Also, the charge was very, very reasonable. read more

We had a mainline leak near our water system junction. Tyler & Nste responded within less than one hour. Because of previous "jury rigged" repairs thevfix was complex. Tyler was patient as I tried to grasp the problem and necessary repair. He explained things so well and anticipated a repair that would facilitate any future repairs if they became necessary I am impressed with B&A, Tyler & Nate, efficiency and value! Both Tyler & Nate were masked during our interactions. Highly recommended. read more

We experienced a slab leak in our cold water line, just below the foundation at the water manifold. The Before & After team responded right away and fixed the problem without too much disruption. They ended up running the cold water line from the water heater to the manifold. Excellent, friendly, fast and reasonable service. If I need any plumbing work in the future, they are my 1st choice. I highly recommend Before & After Plumbing and Drain. read more

They were efficient and on time. Well satisfied. I would recommend. No pressure or attempt to pad the job.

I had leak under my sink. Found this company online, looked like a great company I would want to work on my issue. I was wrong. They came out to our house and charged me 272.22 dollars for a replacement part but did not give me a break down on what I was paying for. I called the office and was told they would get back to me. After 12 or so hours I heard nothing. I called back a got a gentleman who I told him why I was calling, and he said we do not give break downs on what we charge. Well, if they were a reliable company and want repeat business, they would give their customers a break down on what they are paying for. The only reason a company would not give a break down on what they are charging is due to overcharging and ripping a customer off. My suggestion would be to 1. get the price break down before using their service. 2. go somewhere else. There are too many other companies is the area to use, that do give a break down on what they are charging. Never again would I call this company, or suggestion then to friends or neighbors. Bad news. read more

I wrote this review under a different account on 09/22/2020, I no longer used that account, therefore I am moving that review to this account. "I had a rental house in surprise, my tenant said there is some sort of sewer like smell in the dish washer area, first time when I called and talked to Terry, he knows what he was talking about, then he asked me to call the appliance guy Brian, I called twice and left voice mail, and even sent a message, never got reply; then I called back again, and Ryan picked up the phone, and I asked him what his thought is for the issue, he taught me something that Terry did not mention, which was good, then I complaint that Brain never called me back, then he said he got Brian's personal cell, which I don't have. He got a hold of Brian and Brian told him he would return my call but he never did; I told Ryan I was not happy about Brian and asked for another guy, he gave me Sam Robert's phone and I had called, and same thing, never got reply, so instead of calling them back the third time, I gave up and wrote a review here. In conclusion, Terry and Ryan are nice and seem to know about the issue and how to fix it, but for some reason, all the appliance guys that they asked me to contact never called me back or return my texts, which really disappointed me, so this company is only for 'plumbing' and 'drain', and does not deal with any issue related to an appliance, such as a dish washer hose. Ryan did explain to me that they have no relationship with those appliance guys, because the appliance guys have their own companies, and they do not work for 'Before & After Plumbing and Drain', but as a first time customer seeking for help, this experience is just not pleasant at all. I am adding one comment after I read Ryan's review, "They called him and left messages they have all the documentation." I want to repeat that the appliance guys never called me back and I got no messages from them, and I am actually interested in seeing those 'proof'." ***************************** Comments from Ryan D.: ***************************** 9/25/2020 This potential customer called several times. Terry and I were more then happy to answer questions. After talking to the customer on different occasions we referred an appliance company to him. The appliance company didn't call him back he said. I called the appliance company back and told them what had happened. They called him and left messages they have all the documentation. So for the 3 stars we don't agree we did our part. If we needed to go there to resolve the issue it would have been done all already. We should have got a 5 star for answering all questions and taking a lot of time on the phone not 3 stars. We didn't do anything wrong by referring another company that does work on appliances because we don't. It should be the appliance company's review not ours. Thank you 10/5/2020: I want to repeat. This review is not ours we don't work on appliances. If a company tells a customer to call someone else because they don't do the work the customer wants it's not our fault that company doesn't call the customer back. Even though we reached out to the company and they said they left messages and no call back from the customer. This review has nothing to do with our service as a company. We will continue to serve our customers with plumbing issues not appliance issues. Thank You read more

Our serviceman, Chris, was clean, polite and very good at his craft. He arrived on time and gave us a "free" quote which was reasonable. He completed the job in a very short time after testing his work, toilet install" and provided our one year guarantee. read more

dont call this company. Came out and estimated 650$ for a leaked pipe not even a foot long.. after complainin about the price he went to go "talk" to his boss about lowering the price and came back with a 450$ estimate.. clearly this company will over charge you and try to take advantage of you .. down below is the picture of the damaged pipe in yellow.. (update: someone came out and fixed it for 30$ supplies included) i don't understand how this company has almost 5 stars. they are thiefs. read more

Before & After Plumbing and Drain - Yellow is damaged pipe that needed replacing.. - Plumbing Near Me - Surprise, Arizona

They came here for 3 minutes and charged me $50 to give me the highest quote that I have received. I have received free estimates with cheaper quotes from other licensed and bonded plumbing companies. Told them that that is ridiculous. I can drive a car to peoples houses for $50 a pop and quote them the highest price for everything. At the end of the day I had agreed on the fee over the phone, so after saying I didnt want to pay it... I had no choice when the tech came back to my house to collect their money. read more

Had a leak coming from the wall next to my Master bedroom, Definitely appreciate the service from Chris and Landon both provide great service, explained step by step what they were repairing. Chris was straight forward on the pricing very reasonable and would definitely be using again if any other plumbing issues occur. Thanks again for the fast service read more

I called Before and After to replace a leaky water heater. I used their online chat in the evening and a rep called me back within an hour and had a plumber scheduled for the next day. Marcus arrived on time, was professional, explained my options well, quoted me a fair price and even saved me some money. I scheduled the install and again Marcus arrived promptly and installed our new heater with no issues. I really appreciated Before and After's fast response, communication and willingness to answer my questions. Far too often you call a contractor who shows up late, doesn't communicate well and isn't willing to answer questions. I'll definitely use these guys again if and when I need a plumber. read more

On a Saturday afternoon at 2:30 pm. Got a call about water mysteriously coming from a wall at our office. That's right--SAT AFTERNOON!! No problem for these guys. We called and they promptly responded and met someone at the office. They had to cut through drywall snd found a pinhole size leak. What a great job. They even got the drywall and were able to tape it back into place so there was no hole in the wall for patients to see. Price was very reasonable. ( especially with March Madness going on) read more

Before & After Plumbing and Drain - Ryan De Milto, owner of Before and After Plumbing - Plumbing Near Me - Surprise, Arizona

Just needed a second opinion on the price of a water tank replacement. They got back to me and gave me the information I needed to make a decision on the selection of a contractor. read more

Start to finish it was a great experience. Asking for a quote and booking the appointment all through yelp make it super convenient and easy. They were nice and friendly. This was a service request for my mom she had nothing but good things to say about her interaction with the tech that came to her house. read more

We've had Before and After Plumbing out for a few different issues. The prices are always reasonable and jobs well done. Our home was built in the 50's and they have battled sawing off cast iron top hats to the toilets, relaying the pipes for a wall mounted kitchen faucet, and taking off a soldered on shower head. There 24hr. answering service makes it easy to schedule service or have someone come out right away if there's a problem. read more

Pete came by fixed my hose bib and discovered a leak in garage from supply line , fixed need day ! He went above and beyond the call of duty ! Awesome and clean job read more

Apparently they use whatever they can find. I was not home when they did the repairs and left my husband in charge. I came home to find that my special make up remover towel was used to wipe off the metal and some sticky scums, and totally ruined. They left it by the bathtub. Their service is too expensive. They did no5 give us the exact hourly rate. They charge for the "job". Update: The first technician was absolute nightmare and had to leave the bad review, but the owner, Ryan, came out the next day and he did everything he could to fix the problem. Really appreciate all the work he did. Ask for Ryan... that's all I can say. read more

Great plumbers! They responded in a reasonable time, rates the same even though it was a Saturday. He looked at the problems and told us upfront the cost. They took time to clean and make sure everything was ready to use. Highly recommend this company. read more

100 % recommend. They were available next day thankfully. Things turned out difficult but Tyler was awesome and did a great job. Price quoted stayed the same. I hope I don't need any more repairs but if I do or if any family needs some we'll be going with before & after. Thank you!!! read more

Highly recommended!! Terry and his partner were great to deal with and talk to while they worked. Fees were very reasonable for the job they did for me. Will use and recommend these guys every opportunity. read more

Thank you Ryan!!!! Amazing and Grateful!! Helped during an emergency when I could not be there! read more

Great service. Called them needing rapid assistance. Got very quick response. Reasonable billing. Terry is great and I am going to be using them from now on. Exceptional service!!! Thank you! read more

I wanted updated my review Before and After plumbing came back on Tuesday repair my washer machine hook up with no charge That very nice of them do that I appreciate there great service read more

I had a plumbing issue where another company had come out the week before and they snaked they insisted it was tree roots in the line likely and the problem would cost me thousands. Either way they left after getting the clog out and the draining stopped backing up into my home. The previous company was sent out from the home warranty company. I found Before and After on a Community Facebook group and took a chance and gave them a call when the problem started again a week later. He came out and snaked it and put the camera down there and found no tree limbs at all and that the previous company didn't snake it properly they only poked a whole in the blockage they never cleared it. I was so happy to have called them and have them come out. I called late in the evening and he came out first thing in the morning like promised. Great service, friendly and honest! I'd recommend to anyone! read more

Our second visit from this company in a month (sadly) but as with the first the technician came quickly, was very professional and everything was up and back to normal quickly! I would definitely ask for Cody for if we need another plumber (which I'm praying we won't!). The military discount is a nice bonus, too. read more

Before & After Plumbing saved the day for me! Tommy was so smart, efficient, patient with questions, and has outstanding skills. The office sent him right out after my plumber of many years didn't know when he could get the part or when it could be completed...leaving me with no shower for my special needs daughter--even though I gave them the Kohler cartridge information last week. Before & After Plumbing came right out after hearing about my old plumber leaving me with no solution, and Tommy was confident that he could get the part and have it done as soon as back with the part. Before & After Plumbing kept all their promises, and Tommy was so efficient and trustworthy that I had him do a few other small plumbing jobs. Thank you so very, very much for your outstanding cutsomer service and pride in workamanship. read more

Was able to come out on time for appointment and take care of the clog in our toilet. Expensive repair for a potty training toddler but lesson learned on our part lol the tech was efficient, detailed and friendly. Would highly recommend and use again if we have any issues in the future. read more

They're replaced a water heater and done some minor plumbing work for me and I am very pleased with the quality of parts used, the service provided, and the prices. When I need a plumber again, Before & After is getting the job. read more

needed a backflow preventer, watts 1-800 M4 1 qt, Anthony said the part was 825.00. After the part was installed, I checked on the internet - the part normally costs 99.00. I was disappointed in the price of the part compared to what I should have paid. read more

Had a bad odor in our bathroom and this company was very proactive in coming to our rescue and was surprised by the honest and friendly service we received. Turns out we were the cause by not utilizing some of the bathrooms in our house. Could of gouged us on this project but instead gained a customer for life. read more

Absolutely incredible service. I will use them from now on so long as they are this professional. Anthony is a really interesting guy and has fantastic people skills, was flexible with his schedule and they price reasonably. 5 stars! read more