To whom it may concern, I purchased my first brand new…read moretruck, a 2024 GMC Sierra 2500 HD brand new from the factory. I ordered it and waited months for it to arrive. I have owned this truck for 25 months and put 37,000 miles on it. I brought it to Frank's GMC in Lindhurst NJ, where I bought it, for servicing. Upon inspection of the truck Frank's tells me that it needs a new torque converter and a new valve body in the transmission. They also tell me that I can not drive the truck until it is fixed. I have been without a truck for over 3 weeks now and there is not better news on receiving the parts that are on back order from General Motors. GM customer service has been of no help whatsoever. The dealership never even offered me a loaner car. Now that I have had to take one of my trucks out of service from my company to give to myself as a daily driver I have asked Frank's and GMC for compensation and I was told there was nothing that could be done. I have been a long time Chevy and GM customer, with 9 current General Motor vehicles under my ownership and an additional 5 or 6 that I have owned in the past. To be told now that I have no recourse and no truck to drive is more than disheartening. This truck is my third GM transmission to have problems in just as many months. My truck still has the original tires on in. It's sad that the tires last longer than the transmission on my brand new GM truck. I think it is an absolute disgrace that General Motors cannot get the parts in time for a transmission that should easily last hundreds of thousands of miles. This tells me that GM must be having a lot of these torque converter issues and that their trucks have sadly become second rate. The GM truck of today are not what they used to be. I also have a 2019 Chevy Tahoe which just needed an injector lifter repair and torque converter repair along with a new aftermarket valve body in the transmission at less than 40,000 miles. Costing me almost $8,000. And my wife's Chevy Traverse (2019 with 93,000 miles) also just needed an full transmission replacement. GM customer care keeps calling me to tell me that they are still looking for the parts, but to no avail. Meanwhile I am still paying my monthly payments ($987 per mo.) on the truck, (and SXM) for a truck I can't even use. I was told by the dealer that I cannot have my truck back unless I wanted to lose my repair warranty. I have no truck and no help from General Motors or Frank's GMC.

Frank's GMC has it all. Just left the place with my 2nd 3 year leased vehicle. Both were GMC…read moreTerrain. I am treated like a Queen in this place. Everyone is so friendly and helpful. Khaled (pictured with me) makes sure I get the best deal and Sam helps lock it in. I've even met and talked shop with the owner Frank who is very personable yet professional. They make you feel like family here and take care of you and your vehicle whenever you need help. I highly recommend this place. Love it.

Dealt with Ali, who was honest about the truck I was interested in, and made an acceptable deal for…read moreme. We negotiated a $500 less than asking price, but that turned out to be a reason to not include the 3 month warranty, when I went to pay for the vehicle. Luckily, I didn't have any issues during that time. They also used some kind of deodorant chemical inside the truck, that smells awful. I had to buy an ozone generator to deal with it, which worked, but required several treatments. All things considered, I'm very happy with the truck.

A very small, owner-operated lot. I brought my girlfriend there to look for a car, and they made a…read moregreat impression as honest and helpful in a way other dealerships weren't. They showed her a car she loved, at a fair price, and included a free 3 month warranty. She's had it for a month now. We've taken it on a few long trips, gotten it inspected, and she's very happy with the car and has found zero issues. Looking for a used car is a frustrating, nerve-wracking process, but I'm happy to say these guys made it easier.

Had a great experience bringing my car here. I waited not even a full hour and my tire was already…read morepatched. They have excellent customer service and very fair/reasonable pricing. Would highly recommend!

These folks are professional, courteous, honest, and helpful. We have been going here since I was…read moreyoung. If anyone I know needs tires, this is where I send them. Tires for every application are available here, and there is something that meets anyone's budget or performance expectations. Work is done carefully and professionally. They have delivered on my requested service every single time. Overall, highly recommended!

Top notch service! It's the only place I will bring my car to get serviced. They are thorough and…read morewill not try to sell things you don't need. Pricing is fair and they are quick. I appreciate these guys - they work hard

These guys were AMAZING! I needed to urgently have my car diagnosed and repaired as I was…read moretraveling through town and they accommodated me and fixed my SUV and got me back on the road in a matter of hours!! Exceptional communication! Extremely fair pricing ! Excellent work!

I was in the market to buy a used car, I did dozens and dozens of online searches , saw lots of…read moredeals at places like Cargurus where the dealer had 5 star review ratings, but then when I checked Yelp on the same dealers I saw only 1 star from Elite Yelpers saying they wish they could give zero stars and lots of horror stories. Unlike a new car that is backed by the maker, a used car owner only resource for problems is the dealer you bought the car from. Once they have your money it is up to them to resolve the problem or just lie to your face. I notice Amaral while driving in the neighborhood and checked there web site and liked what I saw and Yelpers gave them 4 stars. So I contacted then on the car I wanted and they promptly made an appointment to test drive the car. I went and saw the car and it was so clean like if someone went over it with a toothbrush. I went for the test drive and after some lite haggling we agree on a price, I went to my bank got a Cashier Check the owner and General Manager took care of the paper work himself and I drove off with my car, like 90 minutes after showing up it was painless and with no drama. And when there was a delay on getting my title, the Manager's Dad explain and soon called me to pick it up and my plates. I took my time before I wrote this review because I didn't want to do it until I had the car for a while, well I been driving the car 5 months now and no issues. Amaral also has a service department to back up there warranty. and you can bring your car even if you didn't get your car there. I recommend Amaral to anyone looking to buy a good used car.

I had the misfortune of getting a flat tire on Route 21. I was unable to reach Geico for a tow so I…read moredrove my Mercedes SLK 55 AMG about 5 miles on a flat, which I know is probably the worst thing to do. I was lucky enough to find Amaral Service just by chance. What I thought would be a minor tire fix was so much more. My tire had literally exploded while I was driving. The service guys at Amaral put my heart at ease. They took my car in and replaced both rear wheel tires for a ridiculously low price. In the past I have always taken my car to Mercedes dealerships for service and paid exorbitant rates for the exact same service Amaral offers. I highly recommend this company. Thank you so much!!

Great place. Everything was very straight forward, and id recommend to anyone of my friends or…read morefamily

Awesome experience. Very happy with the entire process. Also the financing was very straight forwardread more

I brought my 2021 Tiguan in for much needed repairs. I purchased the warranty when I bought out the…read morelease 6 months earlier. Jennifer was amazing! It was like having my own personal customer service rep. Jennifer kept me updated every step of the way and informed me on a daily basis as to the status of the repairs in addition to informing me what was going on with the warranty company. When it was clear that I would need a loaner, knowing she would be off on the day I was able to show up, Jennifer made all the arrangements, and the paperwork was waiting for me to sign. All the repairs were done and there was no charge due to the warranty. A great experience all the way around! Thank you, Jennifer!

Overall, I had a good experience purchasing my 2025 Volkswagen Taos. Richard, our salesperson, was…read morefriendly, professional, and genuinely apologetic throughout the process. The only issue we ran into was that we specifically wanted the Taos in Monument Gray. The dealership's website listed a vehicle in that color, and my dad also confirmed over the phone that it was Monument Gray. However, when we arrived, they brought out a different color. We had already agreed on a price and were planning to purchase the vehicle that day, so we were disappointed when we saw them bring out a silver Taos. There was only one Taos available in Monument Gray, but it was listed at a higher price. At first, the dealership wasn't willing to match the price we had already agreed upon, even though the color mix-up wasn't our fault. After discussing the situation, they honored the original agreed-upon price, which we really appreciated. In the end, everything worked out, and I was able to drive home in the exact Monument Gray Taos I wanted. Richard was excellent to work with, and I appreciated how courteous and understanding he was throughout the process. Despite the initial mix-up, I'm very happy with my new car and the overall experience.

My girlfriend and I had a fantastic experience with 2Manny's. We were looking at a couple of their…read morevehicles, went down to the place and ended up speaking with Emilio. He was incredibly patient and took the time to clearly explain the entire process, answering all of our questions along the way. He also helped us secure financing, and we were able to get a pre-purchase inspection on the car we liked for added peace of mind. Dealership fees are reasonable - this isn't one of those places where you show up and suddenly you're quoted $10k more than the advertised price. We are now the proud owners of a 2016 Acura RDX. It drives beautifully! Thank you Emilio and 2Manny's!

After seeing a car on their website and speaking to Emilio over the phone to get more info on the…read morecar I took the 1 hour drive to their lot and did not regret it. Emilio was a pleasure to work with. He was knowledgeable and patient with all of my questions. I had a few issues with the interest rate I was quoted and then with the car itself and he went above and beyond to resolve my issues and really wanted me to be happy with my purchase. I've now owned the car for a month and am really happy with my purchase. I would definitely buy from him again.