I was really impressed by the friendly Service and Ruby the technician. She was welcoming and very kind. She did a great job. I will definitely come back here again. I like the hot stones underneath my feet while they were drying. Nice massage too during the treatment. read more

Bella Lash Nails And Spa - Nail Salons Near Me - Newton, Massachusetts

Absolutely horrible experience for my wife at Bella. Made an early morning appointment, and 10 minutes into the appointment they had another client walk and and told my wife to wait so he could take care of the walk in, "Just wait 10 minutes". 15 minutes later more people walked in, and finally two new ladies walk in and start with the nails, but grabbed wrong color. Needed to be done by 9:30, they said they could do it, 9:30 came around and still not close to done, had to leave for another appointment with unfinished treatments and they refused to let her leave until she venmo'd the amount as their POS was down. Had to go to another salon to fix their work and finish the other nails. Very disappointing and horrible experience. read more

Really disappointed. I made an appointment and they were 20 min late, then only spent 15 min on my gel French manicure. Every nail has an uneven and unsymmetrical white line and there were noticeable bumps in the polish from the rushing that I had to ask to fix. For a $50 service price, it was incredibly poor quality. read more

I came to Bella Lash Nail in Newton because of the many positive reviews I saw online and was genuinely excited to try them out. I am new to Newton and on the market for a new nail place. Unfortunately, my experience was incredibly disappointing. I showed them a clear photo of the design I wanted...something simple and tasteful. I understand designs may not be exact, but what I received looked nothing like the reference image. When I tried to express my concerns, the staff was not only dismissive, but downright rude. There was no effort to understand or correct the issue, yet I was still charged $75 for nails I'm now heading to another salon to get fixed. What made me even more uncomfortable was the clear difference in treatment I observed. While I truly don't want to jump to conclusions, I couldn't help but notice that their white clientele were offered water and treated with a level of courtesy I did not receive. It left me wondering if race played a role in how I was treated. To top it off, after all of this, they actually asked if I wanted to Venmo them a tip. I couldn't believe it. I would NOT recommend this place. UPDATE: About an hour later, I went back and asked them to remove and redo the set. They agreed to just take the nails off and refund me the $75. While this wasn't the outcome I was hoping for--because I really just wanted a decent set of nails--I do appreciate that they ultimately gave me my money back. That said, I still would not recommend this place. The overall experience--from poor service to how I was treated--was disappointing and not reflective of the glowing reviews that led me there in the first place. read more

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Tara was so nice! Her nails and daughter are beautiful, her daughter is so smart and kind!

If I could give zero stars, i would. Do NOT go here!!! Terrible experience, manicure was sub par... GOT A NAIL INFECTION!!! I have been getting my nails done the same way for 5 years. This has never happened. I had to go to the doctor and get it professionally drained and the doctor told me without a doubt it came from unclean practices at my nail salon. He suggested it before I even brought up the nail salon. No one should have to be on antibiotics for a manicure. Truly disgusted that whatever the state of their materials are that it is so bad it can give someone an infection. DO NOT GO HERE!!!! The Health department was contacted over this via recommendation by the doctor who treated it. read more

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Super unorganized, rude owners very defensive. I'm sitting in the nail salon and this girl comes in with an appointment with a specific person requested to do her nails and they completely ignored that. read more

I had a fabulous manicure with Snow today! it's been a while since I've been really happy with the way my nails have come out and so I've been looking for a new salon. Well, I found it! Not only did my nails come out beautifully, but the people who work at Bella Nails are so warm and friendly and welcoming. That is something that I have not often experienced and it made the whole treatment that much better. I've already made another appointment to go back. read more

Bella Lash Nails And Spa - Nail Salons Near Me - Newton, Massachusetts

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Was welcomed enthusiastically and got a really high-quality manicure and pedicure for my college reunion the next day!

disastrous job and disappointing management response I was about to go out of the country for 3 weeks so I wanted the best nail treatments that will last that long. I was advised to do a dip at $52 . I had A dip done on 8/19 and on 8/26, only 7 days after the dip, the first nail popped out. A second nail popped out a few days later and by time I got back from my trip each hand had only 2 nails with the dip. see pictures with dates. Totally a disaster- I spent $52 plus $20 tip and received a terrible job. Total embarrassment walking around Europe with hands missing nail polish on some fingers. After coming back to the state, I reached out to spa manager (owner?) and she kind of dismissed my complaint because I didn't report the situation immediately (while I was in Europe!!!). not sure why would that makes any difference since her advice was to come back and get a service AT DISCOUNT. Really? So unprofessional on all levels. read more

I've lived in Newton for almost 2 years, and I have finally found my go to nail salon. Ann is so sweet and always does such an amazing job with my nails. Everyone who works there is so kind. The salon is clean and relaxing. They have a large selection of nail polishes and dip colors. It's a perfect place to go and field pampered! read more

Bella Lash Nails And Spa - Nail Salons Near Me - Newton, Massachusetts

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Service: Gel X nails (w design) Vibe/idea: Summery sunset pink+orange nails w/ hibiscus flower design on top So initially i wanted sunset aura nails, but they were unable to do the airbrush which i had expected because it is very complex. I picked out some colors, and they had never done the flowers before so i just said to try it out, and it looked great! While prepping my nails my skin got nicked once or twice, but nothing too bad. sanitary, neat, welcoming environment! I would definitely recommend this place!! affordable, and great customer service. Thank you bellalashnailsandspa! read more

After making online appointment I arrived at 11:00 AM for my mani/pedi and was seated promptly for my pedi with Jenny. The shop was extremely clean and the vibe was positive. Jenny was very professional and meticulous during both the mani/pedi and look forward to my next visit . Highly recommend! read more

Ann is amazing at nails! If anything goes wrong she is easily available to help to my nails and does an amazing job with them! read more

Bella Lash Nails And Spa - Nail Salons Near Me - Newton, Massachusetts

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They were able to accommodate me as a walk-in. Very friendly and professional service.

My friends and I received a gel manicure here. The nail technicians were very attentive, friendly, and efficient. I loved the color french nail with green tips - perfect for summer! Overall I would recommend this establishment. I'm planning to return! read more

Bella Lash Nails And Spa - Nail Salons Near Me - Newton, Massachusetts

Mia did and excellent job. She was thorough and patience and deliberate. The salon is quiet and relaxing. I had a french dip and a pedicure. read more

My first time here and I will definitely go back. Welcoming staff, excellent manicure by Kim. I am rough on my hands (gardening, metal smithing) and my nails take a beating. Kim worked wonders:) read more

Elite customer service ! Snatched nails! Ann is a perfectionist and extremely talented, she has been able to replicate any picture I bring to her. Snow is also amazing! Good vibes in here. A secret gem I'm hesitant to share bc I selfishly want to keep them to myself but they deserve the love !!! read more

I really wanted to love this place, but unfortunately I didn't have a very good experience. First, I had an appointment made for 4PM but I had to wait 20 min for them to get to me. Then, the girl put my gel nails in foil to remove them and told me that it takes 5-7 min. 15 min later, my nails will still soaking in hardcore acetone. It seems like she went on a break and forgot about me. Eventually, another person jumped in to take the gel off, when they noticed that I had just been left to sit there. Second, when the girl returned, she was grumpy and not friendly at all. She even got upset with me when my nails were not under the light the right way. Third, although the nails looked good at first, I had a major gel chip come off my nail just two days after the appointment. I guess she did a bad job as well. Sad! I don't think I can return. read more

Bella Lash Nails And Spa - Two days after the gel nails appointment - Nail Salons Near Me - Newton, Massachusetts

Ive been here twice but after my most recent experience you couldn't pay me to come back. Strangest staff and completely unprofessional. My sister was bleeding and my nails looked like a preschool project. Save your money and time. read more

Two family members and I went to get standard manicures this week. We called a week ahead of time to make an appointment for 3 manicures at once, which they confirmed via a text message. However, when we arrived they didn't have our appointments in the system and were a bit unfriendly about it. After fifteen minutes of waiting, they were able to "fit us in" per se, first 1 person then the other 2 of us after that. Manicures were good although a little rushed. Overall, solid experience, but word of warning that if you make appointments I would recommend calling the day before to confirm again and still give yourself extra time in case there are scheduling issues! UPDATE: The owner Ann reached out to me and described that there was a family emergency which contributed to the scheduling situation today. She offered a free gel manicure in the future. Great customer service so I upped my review to 4 stars! read more

Sloppy service, rude staff. Thought to try them out since they are close to my home. However, I regret it. Would not recommend, and I will not return. read more

Made an apt with specific nail tech. Halfway through doing my nails she switched me to another person and left for an apt. My nails are a mess! She didn't even polish my whole nail! I'm sitting in the car trying to fix my $70 gel fill mani!!!! Won't b coming back..... read more

Ann and Tom are amazing!! I travel a lot for business and not a local in Boston. They welcomed me right in at 7pm knowing full well that the services I requested would keep them there till after close. They were busy when I got there, but didn't blink an eye... They do accept Credit Cards, but prefer cash or Venmo. I plan on coming back when I'm in town because the area is fabulous! read more

Bella Lash Nails And Spa - Dipped nails - Nail Salons Near Me - Newton, Massachusetts

I went here by myself and enjoyed it then I went with my mother and was disappointed. Ann was very nice and try to smooth everything out and apologize for such bad customer service from her worker. The only guy in there was great he did my nails and feet was very gentle and fix all the leftover polish. The lady who did my mom's nails was horrible made so many mistakes and did not fix them and Ann had to do my mom nails over and then another worker was very aggressive and trying pick a fight. I give 3 stars due to my nails and not 5 due to horrible customer service and I will not be back. I really enjoy the dazzle dry collection but I will look at the site for another salon due to How I and my mother was treated. read more

The best nail salon in Newton! I have been going to Ann for many years, and could not recommend her more!

Best pedicure I've had in a very long time! Ask for One (her name!) Extremely clean salon with outstanding Covid safety precautions in place. Highly recommend. read more

The BEST!!! I've been coming here for over 5 years! They are all great. Ann is so talented and does the best designs and manicures. I can't go anywhere else! They take care of their customers! read more

Average nail salon with kinda high prices. Can't say that I'm impressed. The lady at the front desk barely speaks English so it was hard to make an appointment. read more

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This business has had two chances to make it right. First as I said in my original review, my friend and I went together and my friend wrote an initial poor review. The response she received from "Tammy" was relatively gracious and offered some discount in order to attempt to make things right. That could've been the end of it. My friend and I might have taken Tammy up on it and gone back and an update would have been added to my friend's review to say this place was deserving of the mysterious five star reviews (many of which are written, strangely, by people who have written no other reviews.) However this business has somehow managed to have my friend's initial review deleted. I've now written my own which matches my friend's review about our experience and how we felt we were treated poorly, and the response this time is not any attempt to make things right. In fact, Tammy seems to be making it sound like it's my fault we were over charged because there was a sign near the nail polish?? Sorry Tammy, that's not good enough. A sign doesn't excuse the fact that the extra expense wasn't mentioned during the several minutes that were spent touting the praises of this nail polish in order to get us to choose it. In total this company has had several chances to do right by actual real customers (as opposed to suspected fake reviews) and they have failed. Their star rating is suspiciously too good to be true considering how they treat people. Avoid them at all costs. read more

I came here for the first time this morning and was blown away. Ann is one of the loveliest people I've ever met and made me feel like a valued customer quickly. The place was filled with people she and the other employees knew by name. I'm so glad I stumbled into this place and look forward to many more delightful outings here. The quality of work was also top notch! read more

Found this place on Yelp because I was looking for a nearby place with Dip powder. Boy was this place an awesome surprise! This place has the most variety of dip powder I've ever seen with the best quality of products. Everyone, especially Ann, could not have been kinder to me and took the best care of me, especially as I was a new customer. She was so friendly and kind and I am looking forward to my next mani/pedi for the entire experience at Bella! read more

Did a great job however did not paint the color I asked for. When they realized their mistake they apologized but did not try to fix it or give any discount. It seemed silly to pay $30 for a manicure that was the wrong color but oh well. read more

Ann is Amazing! The customer service matches the the quality of work. After hearing good things, I came in for a pedicure (about a month over due) and left with what looks and feels like brand new feet! Ann was so kind and friendly and gives an amazing pedicure. The spa was very clean and the other staff were very nice. They offer morning appointments as early as 8:30AM. Bonus: You can pay with Venmo! Bella Spa is a hidden gem in Newton Center. Cannot wait to go back and try the dip. read more

This my first time going to this establishment. I scheduled last minute for a deluxe pedicure and a "regular manicure" and was quoted $56. "Sophia" did both and wonderfully. She did a fantastic job on the deluxe pedicure and really relaxed me. She knew I had a time limitation and ensured my manicure was done quickly but well. My ONLY issue/point of feedback is to clean up the run over on red polished pedicures (there is a couple of toes with tiny spots hardly noticeable. The value was fantastic at this price and I will be back again soon. read more

This place is great. Super nice, excellent attention to detail, and my gel manicure lasted 3 weeks with no chipping. They have massage chairs which is no longer a given at nail salons anymore, they also have dip powder. My first time was lovely and I will definitely be back! read more

I was looking last minute for a manicure knowing that most places had closed for the day when I drove by Bella Nails. It's hard to see from the street but I'm glad I saw it. The door was locked as they were closed but the owner came and unlocked the door for me and welcomed me in- something most salons wouldn't do. The owner, Ann, was incredibly kind and helpful. Not only was the quality of the service great, but I was surprised by how affordable it was too. Highly recommend checking out this spot! read more

My first time here & it will be my go to nail salon! Ann is so nice and is an expert at nails. My friends and I were walk-ins and happened to find this salon through yelp. I got a rose gold manicure, and my friends got acrylics with gel polish. Their prices are very affordable and they have 10% student discount :) read more

Bella Lash Nails And Spa - Nail Salons Near Me - Newton, Massachusetts

Such a wonderful nail salon! I recently started going here and I absolutely love it. Ann does a great job bonding with each customer, and whoever does my manicure always does a great job--especially Sue! It's definitely worth coming here. read more