Lily and Kelly did a great job on my nails and pedicure. They were both friendly and professional. The front desk person was abrasive and didn't listen to what I was asking for. Come to find out she is the owner. I see that this site is unclaimed so maybe she wont notice the review. But I hope for the salon and the staff's sake she improves her customer service skills. read more

I've been coming here for a while and I genuinely like the nail techs, but my recent experience with management was really disappointing. I came in for two pedicures -- one regular polish ($30) and one cat eye, which I was told would be $10 extra. After we were already seated, there was no further explanation of pricing. When it came time to pay, I was charged $89 total. My regular pedicure was somehow $33, and my daughter's pedicure came out to $56. When I asked for clarification, the owner said she charged for a gel pedicure ($46) + $10 for cat eye, but this was never explained beforehand -- I was only told it would be $10 more. There was also no clear explanation for the extra $3 added to my pedicure. To make things worse, when I asked for a receipt, it wasn't itemized or clearly written, so I still couldn't fully understand the charges. I don't mind paying for services, but I do expect clear communication and honest pricing upfront. This felt misleading and unprofessional, especially from management. Again, I appreciate the nail techs here, but the way pricing is handled needs serious improvement. read more

I came here today for a gel pedicure and a regular polish manicure with acrylic tips.My daughter also got a gel pedicure. Unfortunately, our experience was very disappointing. There were three different people working on me one doing the acrylics, another painting my nails, and another doing my pedicure.The service felt rushed and unorganized. Nancy, who worked on my nails, had a very poor attitude throughout the appointment. My acrylics were messy, with product left on my skin, and no one bothered to clean them up.Even after I pointed out multiple times that my nail was stuck to my skin, nothing was done.I had to fix it myself when I got home. I also sat waiting for a long time while they tried to match my nail polish, and my nails were left looking dirty. No one even asked me to wash my hands after the manicure.I eventually had to ask if my appointment was finished because everyone was ignoring me. Another issue was the constant pressure to upgrade to gel polish.They repeatedly asked, "Why don't you do gel?" without mentioning that it costs extra.They only told me there was an additional charge after I specifically asked. The same thing happened with my almond shaped nails I was never told there would be a $5 upcharge until I questioned the total. I don't mind paying for upgrades or specialty shapes, but customers should be informed of all additional charges before the service begins, not after. The entire experience felt more focused on adding extra charges than providing good customer service. I left without tipping because I was genuinely unhappy with both the service and the quality of my nails. I will not be returning, and I would not recommend this salon to others.Transparency, professionalism, and attention to detail are important, and unfortunately, this salon fell short in all three. noticed my second picture middle finger the nail is shaped differently right finger that is missing acrylic finishing is not very good read more

It's been a while since I've been to this place and I'm glad I came back. Everyone was nice and they even allowed me to bring my big Siberian husky. read more

I got in right away as a walk in! My pedicure was nice and my toes came out great! The man who did my pedicure gave me a great massage on my legs and ankles after. I was a bit swollen! The only thing I was unsure about was the filing? He doesn't do to much of that in my toe nails? I guess u didn't need it? Thank you! read more

Bella Nails & Spa - My toes I don't remember the shade of blue but I love it - Nail Salons Near Me - Fresno, California

This place is TRASH! There's a mean man who works there, perhaps the owner, who the female staff call to take over their nail work if a client complains. The man always seems irritated and yells at clients. This was my experience. I gave the nail shop 3 tries, as I was desperate to get my nails done and was new to the area. The 1st time, my nails turned out okay. I went during the pandemic when nails were being done on the sidewalk. The 2nd time, the mean man was asked to finish my nails, since my paint job needed to be re-done. He told me that my nails looked fine, but they did not. My nails looked lumpy and bumpy, and they needed to look smoother. As he took my polish off, he raised his voice at me, tossed his tools on the table and left. I was told no one could help me. I returned months later for a 3rd time, requesting to only work with a woman. I was in a hurry and saw that they had moved clients inside. The interior was old and dirty!! The tools and chair seemed dirty, not sanitized. Everything looked and felt gross and sticky. I immediately left and never returned. Plus, their business has dropped tremendously!! ADVICE: Deep Clean, Stop Mistreating Clients & Take Pride in Your Work! read more

The salon is always clean. Staff is friendly and accommodating, willing to do mani/pedi simultaneously when I'm in a rush.

I've never had a negative experience at this nail salon and I like it because they are very quick. Gel mani/pedi was 1:15 hour. Other places it's 2.5 hours. I usually go Tuesday/Thursday during my lunch and it's never crowded at that time. read more

Bella Nails & Spa - French gel mani on my real nails. Love it! - Nail Salons Near Me - Fresno, California

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Relaxing, me time turned chaotic. went in and got a pedicure and gel manicure. 'Ronnie' the lady who did my manicure was very gentle and nice. Definitely recommend. 'Charlie' however, was extremely rude. Seems to be in a hurry during the service. The beginning of the appointment the soaking bowl was knocked all over my lap, was not upset as accidents happen. I asked for a fresh acrylic on my toes and he said no, I wasn't happy with the outcome as the previous color seeped through my new color choice and when I informed I'd pay extra for having a fresh acrylic done he then took off the towels and pillow off my lap aggressively. read more

If I could give this place zero stars, I definitely would was not friendly and very overpriced. If you're thinking about going here look somewhere else you will get ripped off they do a mandatory tip tip!!!!!!!! read more

We brought our mother to get her nails done today for her birthday and we showed one of the gentleman a picture of the nails we wanted before heading out to run errands & he as well as all the employees said they were able to do the same design as the image. We left and when we came back, we find our mother was displeased with her nails and honestly understandable as they didn't come out remotely like the pictures we had shown and were reassured that they were able to do so. read more

Bella Nails & Spa - Nails - Nail Salons Near Me - Fresno, California

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The worker was very stern and forward. Intimidating. Felt so bad when a girl came in and said her gels were really messed up and she wanted them taken off and the worker said no, we will fix them and she said no she wanted them off. Yikes! The problem was I came when they were closing. Lesson learned there. Didnt know what time they closed. She ended up working with her and doing a color change. Very pushy. I just went in for a pedicure since it was close to wear I lived and I had a gel broken off. Luckily the other girl that did my pedicure was a little nicer. Nicer. Nancy. StillvThe pedicure looked nice and was the color I wanted. Not going back, but at least the pedicure turned out good! A read more

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It was my first pedicure ever, I got a man who seemed annoyed I didn't know what I was supposed to do. He wasn't rude but wasn't friendly. I noticed the women would put the jets on for the foot bath and that wasn't offered to me by him. He seemed to rush and I honestly could have done a much better job at home with the paint. There were parts of the nails that he missed. Overall disappointing. Probably should have gone somewhere nicer especially for my first time. read more

The first impression here was not a good one, and I will not be back they are not very welcoming they all acted as if they hate there jobs....no smiles they all look disgruntled. Nina who did my gel polish was not friendly at all...the dryer and work space had dust all over it, the area didn't look very clean...never saw her use any sanitizer she did an OK job but the unfriendlyness was overwhelming I felt as if I was disrupting her day. Then comes time to pay.....she takes my money never once saying thank you or anything...at that point the tip was nil...I tip for good service not rude service. I would not recommend this place to anyone, I see why they have little or no clientele...Good service can carry you a long way....Rude service will ruin you period!!! read more

When you spend $50 to get a pedicure, I expect to have somewhat of a massage. Like me feet weren't even touched... And if you accidentally break the corner of my nail, you should at least add acrylic to make it somewhat similar to my other foot. Wasted my money... i could have done better read more

Charlie is so wonderful!!! I rest appreciate his patience and attention to detail while making me feel comfortable!

I spent $80, $100 if you include the tip here on a fill in and a pedicure. The pedicure was fine, but the fill in..its ridiculous that it has barely been a full week and my nails keep breaking. I called them and asked if they could repair it. They said it was fine for me to come get it repaired. I did and was treated unkind at one point the guy just threw the the book with the nail color choices on the table and walked away..odd..anyways he fixed the nail no charge..this is what my nails look like a few days later. Rude employees and way overpriced for what you get. I won't be coming here again. read more

Bella Nails & Spa - Just one week in and have lost two nails for hand motions close to that of turning a page of a book. - Nail Salons Near Me - Fresno, California

The service was fine. However the fonaohed product good have been better. Went I. for a pedicure that was great the technician however did not do a good job and polishing my toes. I should have had her redo them. read more

Bella nails and spa should be closed down. Dirty and rude technicians. It is the worst nail place I have ever gone to in my life. I got a nail fungus there that I cannot get rid of now. they talk in their own language about the people that come in there to get their nails done. I hate that place. Don't go to Nina she is the worst. read more

This is one of the worst nail salons in Fresno! The customer service is terrible. Suggestions I made about my nails during my service were always met with an attitude from a manicurist. For instance, the paint job during my second visit was terrible. When I asked for my nails to be fixed, my nail technician got upset and walked away. It was a MAN who got upset with me, spoke harshly to me, and left me at the table alone. I had to ask for someone to finish my nails. When one of the women finally came over, she said they couldn't complete my service based on what the man told them. Another example of poor service was when I transitioned indoors from being outside, as it gets extremely hot here. However, their inside space didn't feel comfortable or clean. I couldn't relax. It looked dirty, and my nail job was rushed. Overall, the poor customer service, rushed nail service, and questionable cleaning practices made me quickly look for another salon. I have since found an amazing nail salon that's clean, beautiful, bright and all the nail techs are so nice and up to date on nail styles. Bella nails needs to get with the program and step up, and the man who works there needs to work on his temper. Other salons are doing much better than them! ‍ read more

I came in to get a pedicure and when I was asked what I wanted I told her I wanted gel on my big toe and the rest regular polish, she told me they don't do that and made it seem like it was an issue so I decided to just get all regular polish. The lady did them but then forgot to scrub/wash/massage my legs. Not coming here again, go somewhere else! read more

The worse place I've ever been I ask for a small design and glitter. the "K" she tried to put on my big toe was absurd! not what I had asked for, it was suppose to be a simple design not the letter "K". i had asked her to fix them and make them more what I wanted and instead she put my sandles on and made me leave. I highly recommend this place be shit down or just have a class for basic customer service. I pray that if you choose this salon they listen to you and not just kick you out when you don't agree with their work! read more

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I used to go to this nail salon all the time. When Marvin and Cindy owned it, the salon was always busy and clean. Everyone was always working and happy. Unfortunately, this salon has deteriorated and I will no longer return. I used to go just for the beautiful job Charlie did on my nails. But when I had my last appointment, they did not tell me he was not there and they said he is sick or probably looking for a job. My loyalty to this shop is done! They could've atleast called me and saved me some gas. read more

They did a great job with my pedicure. Good service, friendly staff, and they got me in pretty quickly as a walk in.

i give this place no stars. i called ahead and asked for prices to have a nail replaced. i was quoted "a couple dollars" and a wait time of 5-10 minutes. i got to the salon within 5 minutes of the call and waited 45+ minutes ended up being $10 for the nail replacement to come out crooked and chunky. very disappointed with my experience. also when I told the nail tech that the nail was crooked she snapped at me and said she hadn't filed it yet.. this was the result read more

Bella Nails & Spa - middle finger (obviously) is the nail that was replaced - Nail Salons Near Me - Fresno, California

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I used to love this place.. But they keep raising their prices. Every time I go, they manage to file my skin off. And the last couple times I've gone for whatever reason, they didn't paint my toes or nails down to the cuticle so after getting a fresh mani/pedi it looked grown out. I think this is a tactic to make you have to come back more often... On top of that it didn't look like they did anything to my brows when I got them waxed. There was still stray hairs everywhere, my skin was just very irritated. I would have stayed to get this all fixed but I was in a rush to go somewhere. I won't be returning here. read more

Probably one of my worst experiences getting my nails done. I was charged extra for getting coffin style nails for my fill in that was already coffin style & charged $10 for chrome. I've gotten chrome before and it has only been $3-5 more. The woman i had filed my nails and cut me. I told her to stop and it was hurting but she did not take much notice to it. My mom also got chrome and her clean up and top coat looks much nicer than mine. My top coat has spots and she did not clean up my cuticles at all. Plus cash only so you are forced to use their sketchy atm. I will never be back. read more

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Doesn't surprise me that this business is unclaimed. There was only ONE employee here who was friendly and worth seeing and her name was kelly. She no longer works here and of course they won't tell me what salon she went to now. Rude, unprofessional from the owner down to his staff. With Kelly gone I for sure will not be going here again. read more

I'm so frustrated! I made the effort to come by the day before to make an appointment only to arrive on time and be told to sit and wait. After 15 minutes I asked if I should come back another time and was told Charlie is almost done... I sat back down- 3 others walked right in and were immediately seated and their pedicures were started. I waited another 10 minutes and then I left. So unprofessional and inconsiderate- like I have all day to wait... read more

It doesn't matter if you make an appointment, they ALWAYS have someone else in the chair of the technician requested. My appointment was at 11am and have been waiting 20 minutes for Nina to finish another client. Nina is not even close to being done. This has happened more times than I want to count. Definitely need to find another nail place. Not happy!! read more

Each time I visit Fresno...I look for Vera... I came here because of Vera.... she does the BEST nails ever... she takes her time... she's super personal and professional! I followed her here from a different nail salon and will continue to do so....I absolutely LOVE her work! ASK FOR VERA... SHE'S THE BEST! read more

Bella Nails & Spa - Done by Vera... Love it! - Nail Salons Near Me - Fresno, California

This place was fast and not too expensive for Fresno area prices. I regularly get my nails done in LA because I'm there for work and always pay between $15 and $20 for regular gels (no art). In Fresno, everywhere I've been its around $40 and its no better, its not like they last longer or anything. I got a regular gel manicure here for $25, they got me in without an appointment while I was on my lunch break and i was out in 45 Minutes. I gave it 4 stars only because I didn't check my nails before I left and a couple weren't filed correctly, so when I filed them, the gel started moving. Had I checked them before I left I'm sure they would've fixed them correctly, not like what I did. I will be back but will check my nails before I leave to make sure they're filed correctly. read more

Bella Nails & Spa - Black gel nails - Nail Salons Near Me - Fresno, California

I went to get my brows waxed and they literally butchered them! My fault, I shouldn't go to a cheap place for such an important thing but Cindy used to be amazing! Someone else did my brows today and I've been crying evening because they're so terrible! I had thicker, natural brows and I just wanted her to shape them... they thin and uneven now. I will never step foot in that "salon" again. Not only were they terrible but it should be shut down for how filthy it is inside! To be in such a prime location, they should be ashamed of themselves to keep their store that filthy. Please don't go here, I promise you there are better places in Fresno! Lesson learned. read more

The main guy who is always there never washes his hands after having a cigarette break outside then coming back in to work on nails. Gross. They are always swapping from working on people too. Disappointed with my gel pedicure french toe nails. Wont be back forsure! read more

Beware !!! The worst pedicure of all time... the older man was rough.. slapping and pulling my feet and he cut both of my big toes. I went back the next day and showed the front desk the cuts on my toes and asked for my money back. They said "accidents happen and they don't look like they are infected ." They refused a refund and offered zero apology. Dreadful customer service as well as unsafe and dirty conditions!!!!! read more

Good appointment availability. I always get a good pedicure from Charlie and the polish lasts without chipping.

Bad first experience here. I don't know their names, but I had 2 seperate technicians working on my nails in one sitting. The first girl kept rushing me to choose a color just after sitting down with her for 5 minutes! I didn't appreciate that, they were not even busy at all - and I was asked 3x within 5 mins! Also, I felt like she was rushing through my fill... The second lady was a bit more gentle. But my polish afterwards were far from my cuticles. Didn't like that either. I came in there for a fill in - and left with fresh colors but looking like I still needed a fill ‍ Don't recommend for others... read more

If I could give a zero I would. Do not go here. I got a severe fungus that will take a long time to clear up. Very unsanitary. They do not use sterilized tools in between clients. read more

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Nice folks! Clean and comfortable for a guy who's not really keen on going to a salon. No problem giving this team a good Yelp recommendation. read more

Loved this place so much. My nails came out beautifully (mani and pedi) and the ladies I saw were super sweet. I noticed lots of people were known by name and they seem to have a lot of customer loyalty. The place was clean and great variety of gel colors, which isn't always the case. I'll be back for sure :) read more