Love this place. Vivian is so great! The place is bright, clean and has massage chairs! Spacious enough to book a group in advance! Booked a pedi and Helen was wonderful! Kind, courteous and professional- wonderful pedi and leaving feeling fantastic! Will definitely be back and will ask for Helen! but all of the ladies here seemed equally good, too! read more

Bad service from the nail technician. Probably the worst experience I've ever had at a nail salon. Never going back here. Many other nail salons in the area with much better service. read more

Great service - good selection of colors. They do a great job and are very efficient with the time which I love!

You get what you pay for. Bella Nails is different from many of the other places I get mani/pedis at. It looks and feels a lot more upscale. I always leave relaxed and happy. I'm grateful for the many times we've called and managed to score last minute appointments. I recommend arriving early because there are so many colors to choose from. I have short fingernails, and I always enjoy how beautifully they shape, file, and polish them up. The cuticle maintenance is gentle, and they apply a very nice oil. The leg massage I recently received was NO JOKE! (Thank you, Peter- you are a miracle worker!) It was wonderfully luxurious, and went on longer than expected. My calves felt incredible, and I enjoyed every second! I love the paraffin wax as well. My polish lasts a long time, and it's definitely money well spent. Tips are cash only, and well deserved. I often walk over to CVS and buy some extremely reasonable flip flops and then head over to one of the restaurants in the shopping center. If I'm going to treat myself, I may as well go big or go home, right? My last visit was May 2021, and they had plexiglass up, masks on, and took my temperature when I came in. I felt safe, and so grateful to leave with a gorgeous mani pedi. read more

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The pedicurist was in a hurry and didn't put much attention to her work. Hardly filed the bails, hardly cleaned, etc. all in all, I do not recommend this place. Too crowded and everyone rushing to get the next customer. read more

Terrible communication, unfriendly staff, overpriced, and sloppy work. I asked for my gel polish to be removed by hand with a file rather than the Dremel tool and that created a ton of confusion. My nail tech Mja seemed annoyed with my request and she disappeared for a few minutes and returned with a bowl of acetone. As she approached I started to tell her about a broken nail I had, and she grabbed my hand without even looking at the broken nail and instructed me to put my hands in the bowl. I sat for 15 minutes as my hands became increasingly sensitive to the acetone. My fingers turned white like I had dipped them in chalk and my skin felt like sandpaper. Mia finally came back and looked at my nails and seemed shocked that the polish didn't melt off. She didn't file the polish at all or attempt to wrap them in foil, she just had me plop my hands into the acetone. I can only assume she thought I asked for no file at all, but I couldn't say for sure because she walked off and left me there wondering if I was even going to get a manicure. Another tech came over (Tammy) and I explained what had happened, so she said she would do my manicure and proceeded to file the polish off and wrap them in foil. Tammy was much more friendly and helpful than Mia. My daughter was getting a new acrylic set across from me and her tech was going so fast she nipped my daughter's thumb cuticle so badly that her blood ruined the acrylic and had to be removed. Our experience was not even close to good. We paid $75 for the acrylic set and $50 for my gel manicure. Way too much money for that kind of service! Obviously, I do not recommend. read more

I've gone to Bella Nails several times after my first review. And the results have been hit or miss. Sometimes, it's been really good and sometimes I just get someone who is either having an off day or just doesn't know what they're doing. But after this last time, I think I will just look for a different salon to go to. I recently tore one of my natural nails but didn't want to completely cut it off so I called a couple places to see if they could take me for an SNS powder manicure. Bella was able to fit me in, which I appreciated. However, the manicure turned out way too thick and bumpy. This seems to be consistent with some of the other reviews I have read. I have had powder nails done before and I prefer them to look thinner and more natural. Even after using the electric filer, the tops of the nails look bumpy and uneven from the side. Thankfully they look okay if you're just looking at them from above, so I'll keep them for a couple weeks as I don't want to waste the money I spent on them. I've had good experiences here before, but it's not consistent enough for me to want to come back and risk leaving disappointed. read more

Bella Nails - Uneven SNS nails - Nail Salons Near Me - San Mateo, California

- The nail technician was unfriendly & didn't make me feel welcome. - There was a miscommunication of what I wanted (no one to blame) however, she still seemed perturbed towards me (the customer) - There was no application of lotion at the end of my manicure so my hands were dry. read more

I am BEYOND LIVID! The lady who did my manicure was rushing and cut my skin when filing and is now INFECTED!!!! At first she gave a half assed "sorry" and moved on. I brought it up to the receptionist who was dumbfounded and said "uhhhh....?" When the manicurist saw me talking to the receptionist she said "what happened? What happened?" I told her she cut me and all of sudden was suppppper apologetic. Saying "sorry honey? Oh I'm so sorry. You poor thing. So sorry" sure you're sorry, but you still cut me and my finger is infected. Icing on the cake? THEY DIDNT EVEN COMPENSATE ME! I just spent $98 on a gel mani, regular pedi, eyebrow & lip wax. $98 for a cut finger and infection. And the mani/pedi is basic. Nothing special. With these kind of prices, you would expect better service. NEVER COMING HERE AGAIN!!!!!!!!! read more

Bella Nails - Finger the next Day! Thursday, Nov. 1, 2018 - Nail Salons Near Me - San Mateo, California

Came and got a pedicure being not from California and was impressed! My lady took her time and cleaned my nails up great. The salon is also beautiful and very clean. read more

I've been going here for about 6 months and am very happy with how my nails are done. I have had Dana, Mia, and Vin do my nails. I'm very picky because I use to have beautiful natural nails, which no longer want to grow. They shape my nails the way I like and they are very thin and last 3 weeks. Bella Nails is also very clean. read more

Bella Nails - My 4th of July nails. - Nail Salons Near Me - San Mateo, California

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The services were fine, but the nail tech Holly would not stop talking to her coworkers! I went with my teen for a girls catch up and we could not talk to each other as Holly kept talking over us! Super annoying and at $80 each for a Mani/Pedi!!! I had to ask to have the massage chair turned on, they seemed annoyed at having to help us. Mia did a great pedicure. They were out of the color my daughter wanted but Kan found a replacement. read more

I decided to stop in for a quick basic mani before a vacation. This family business has a lot of fun and caring staff. I did feel a sense of being rushed when it came to wrapping up the drying process and moving to their designated drying table, but it was understandable considering how busy they were. The overall experience was very affordable and enjoyable. My manicurist, Kan, does a great job in both mani's and pedi's. He was really considerate about my filing and even helped me pick an oval shape that best complimented my nail type. Despite other reviews I have seen, this manicure went very smoothly and comfortably. I got a basic manicure for $20 and am very happy with the results! read more

Bella Nails - Basic manicure -- color chosen from their selection - Nail Salons Near Me - San Mateo, California

This salon has gone down hill fast and it is very disappointing. I have been coming here for over 10 years, always my loyal go to nail salon but not any more. You can tell the staff are unhappy, irritated with each other and that vibe gets passed onto clients. The services are poor quality, shorter and rushed. The friendliness and feeling of being welcome is gone. I'm not sure what happened but I will not be returning. read more

Vivian and her team are nothing short of the best. I've been a happy client for 20 years!

Tried this salon because it came recommended, but not worth the drive at all. I made an appointment for a fill and it was horrible. SO SLOPPY! Like nothing about my nails look smooth and natural which is what I requested. On my way out I noticed a bunch of older people getting pedicures so maybe this is what they are known for. Not going back! read more

Thes girls here really are top notch manicurist ! They seem to go above and beyond my expectations EVERYTIME! I am also impressed with the precautions they are taking to keep us all safe ! I read a few of the NEGATIVE NANCYS REVIEWS , which oddly all seem to say the same things as IF THEY WERE ALL REHEARSED! Nonetheless I discussed it with the owner and she and her family are Devastated by these accusations and clearly are NOT RACIST! However the girls who wrote the reviews clearly were !!! Shame on them for saying this stuff about a young girl !!!! SHAME ON THEM !!!! SO IF YOU WANT TO BE TREATED LIKE A HUMAN BEING THIS IS THE PLACE TO BE ! You won't regret it !!! read more

I'm really not sure what the hype is with this place, but $50 for a shellac pedicure that was over in 30 mins? Pffffttt. The lady who worked on me was so 'gentle' with touch I felt was being caressed on my feet when it's dead cuticle I needed removing (first pedicure in 7 months). It got pretty annoying after the first 10 mins and I wanted the whole thing to be done soon. Never again. read more

I've been coming here for ~10 years with my mom. I have been to a bunch of nail places around the Peninsula, and this one is the best. They are consistent -- I've never had a bad mani/pedi They are fast, even with acrylic/gel appointments. Fast but not careless. It's a killer combo Plus, everyone who's done my nails has been friendly, attentive, and extremely detail-oriented. I love this place! read more

I never done a review but I came here tonight and paid $40 for a basic pedicure. Sorry that is so expensive for a basic pedicure! But Julie did my toes and she cut one of my nails so short, she cut it half way down to the skin. Painful! When I ask why she cut it so short she acted like she didn't understand me. I am sad because this place is so close to my home but I can't come back if the prices are so high and they hurt me. read more

Bella Nails - Toe by the big toe has a half nail - Nail Salons Near Me - San Mateo, California

So my issues first. Services seem inconsistent, on my pedicure services the pebble massage seems to be done sometimes. I never have seen any lavender or milk/honey included in the services. I don't want to be reminded I need to tip you during my services. My mom or I consistently seem at different time due to nail techs being distracted or servicing more than one client. I hate having to be done much later than each other because they stop or delay in between to take other clients. Then what is the point of making a appt. Venue is nice, location is nice, they use clean tools, various polish colors. read more

So disappointed in the service. The whole time I was getting a pedicure the technician doing my nails was taking calls- both on speaker or FaceTime with family and friends . I felt she was rushing and skipping corners . You can tell she was not into it looking outside and was ready even to paint my nails without drying them my feet. The salon is pretty pricey so you would expect decent service for one they are asking for..... tried them multiple times but I think its time to go elsewhere. I don't mind paying but not when there is no real service and the pedicure lasted like 18 minutes. read more

This is a picture of my feet while I'm sitting in the chair AFTER a $40 pedicure. The massage was gentle not really a massage more a rubbing lotion in to the my skin. I wouldn't come back. I have taken the venmo info of the person who did it but I am having a hard time tipping for this device. To tip or not to tip? What do you say? read more

Bella Nails - Nail Salons Near Me - San Mateo, California

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I'm extremely disappointed after paying $90 for a mani pedi my nail polish is coming off after 1 day. Not only is my gel manicure chipping, all the nail polish on each nail is completely uneven. Additionally the nails are all slanted and they didn't paint the tips. This place is not worth the $$. read more

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So so mad this is what i asked for and this is what i got!! the polish is completely smeared, and my nails are so think. read more

Bella Nails - TERRIBLE NAILS - Nail Salons Near Me - San Mateo, California

Wow. This place has certainly gone downhill. The ladies that did my mani and pedi almost seemed bothered. I was done in 20mins. There was no massage and my finger nails weren't even filed, they are all different lengths and shapes. They didn't even remove all the old nail polish first. What a waste of time and money. read more

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I Needed a Manicure and I Wanted to Support These Businesses that I feel are Essential Services.I Chose Bella Nails I'm a Guy and I was a little apprehensive getting my Nails done as Not many Men do this.I have been to other Nail Salons but wanted to do a Social Experiment and see How Guys are treated differently at Nail Salons vs Gals. Soo My Manicure was Good* However, based on my several Recent Nail Services Its Still Not Acceptable in Society to see Guys in Nail Salons getting a Mani-Pedi. Why ? Life is Short. I Did it Anyway ! Got a French Tip. Ill Give Bella another Try..Btw..The Salon was Clean , and safe..Guys Please expect a little different treatment. **Great? read more

Bella Nails - Nail Salons Near Me - San Mateo, California

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I've been a loyal customer of Bella nails for the last decade. With Vivian at the helm, my visits were easy and pleasant. Unfortunately, this last visit to Bella will be my last. My time spent there today was stressful and frustrating. Both the hand and foot technician gave subpar service, way below what I would expect from a business of this caliber and longevity. Sad to see it sink so low. read more

Had a very upsetting experience today. The technician lead me to believe that the dip gel would match the OPI color on my feet. It did not. Not even close. The pedicure looks terrible there is nail polish all over my feet. The towels were cold and when I asked for hot ones I did not get them. They had to try to fix my hands since the color didn't match. My nails are currently bubbly and there is nail color all over my skin around my nails and cuticles. I have only been home for 4 hours and one of my finger nails is chipping. This was my fourth visit -2 times it was fine. Last time it wasn't great but this time unacceptable. Please reconsider before going to Bella Nails. read more

Unfortunately, I've fallen out of love of with this place. I've come here for the past 10 years, but in the last year the quality of pedicures have gone down. On my last visit, my toenail polish literally wore off in one day. Plus it's more expensive than other places nearby. read more

After three years I had to give this place a second chance because I do believe in second chances but.... 1. Bad mood manicurist calling customer attention because taking my watch and rings off before manicure. 2. Shapeless nails and painful filing. 3. Mediocre application of dip in color, all nails have different shapes and they feel clumpy. 4. For 50 dollars plus tip you would expect to get at least your cuticle hydrated with oil or something after undergoing chemical process that leaves skin dry and flaky but not even cleaning the color around the nail was given. 5. Talked to manager and I asked her to supervise the mani I just got done and she said it looked perfect . Yeah, sorry but I am not coming back nor will I recommend this place. Two stars for friendly receptionist, manicurist trying to fix her mess somehow and pretty place and location otherwise if you are looking for an unrushed , well deserved detail oriented nail place look somewhere else. read more

Bella Nails - Shapeless nails and glue?? around finger tips - Nail Salons Near Me - San Mateo, California

I received a pedicure from a friend for Mother's Day and I went to get my pedicure the following Monday. The place was very clean and they had a lot of pedicure massage chairs. I didn't have to wait at all. Tammy was very kind and did a decent job with my pedicure. She offered me water or tea when I sat down. I wish they would have handed me the remote because I had to search around to find it. Overall an above average job. read more

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Loved this place! Thank you for taking me in on a short notice for my relaxing coconut pedicure treatment. Bella's totally observed social distancing! Clients were seated every other chairs and had plexi glass in between the chairs. Bella's salon is awesome because when I had to dry my toes, I was moved to another area to dry up. I will return! Btw, this is a great place to host a bridal party or a GNO. read more

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I received a text message from Bella Nails that they would have a new service (eyelash extensions) I wanted to give an opportunity and support to a young entrepreneur woman so I decided to book an appointment with her on Thursday, July 15, I was satisfied with the work, but unfortunately by Sunday July 18, 40% of the eyelashes fell, even I have taking the necessary care that it entails so that the service lasts longer, I sent her a text explaining what happened it so we can book an appointment and fix the incident. She book me on Wednesday July 21 at 2pm, in that same day around 1:40 pm she sent me a text asking me to see me until 2:15pm because she had an appointment and it was taking her longer than expected, I had no problem with that and I told her it was fine. I saw her at 2:20 pm (I was behind 5 minutes) when the service ended, she told me when there's were 30/40% of eyelashes left it's charged as a "new service" and no as a "fill"to which I replied that I had communicated her the situation, she looked confused, and I had to reminded her that it had not been a single one week since She put my eyelashes on. She asked me if I had wet the eyelashes to which I answered no, that I knew what types of care are involved and I did them, she ended up charging me $20. Even explaining what happened and having a conversation she posted a photo of me on Instagram saying "y'all this isn't a fill!! make sure that you have at least 40% of your lashes remaining!! It makes my job difficult when you book a fill but come in with this! I then have to tell all my clients after you that I am running behind schedule."Which I replied "Hello, I totally understand where you're coming from, but it would be great if you take the necessary care and do the job properly so as a result, some of your clients including me, wouldn't have to go back as often to get "refills". At the end of the day, I am still a paying customer, furthermore, I expect the service to be up standard. It hasn't even been a week yet and is all the lashes that I have left, and by the way I was asked to arrived later for the appointment, thank you. She deleted my comment, I posted again and she deleted again, at this point I don't know if she blocked me or change her IG name, I just think is not professional the way manage her own business. read more

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I've visited this nail salon a couple of times and they keep treating my teenage daughter as a toddler. When she askes them to keep her nails long, they cut them! When she tells them she wants them to polish her nails a certain way, they ignore her. It's so disrespectful! When I came in last time, they used the wrong fluid to remove my acrylic nails, so they had to fille them. They filled them so thin that all my nails broke the next day. It looks awful. Will not be going back there. read more

Amazing!!!! The staff are so friendly! The pedicure amazing! And sipping champagne while someone rubs my feet is always a dream!!! Will def be back! read more

I'm new to the area and decided to try this nail spa out. I've been here a couple of times already and every-time the ladies were rushing which left cuts on my fingers to the point where they were bleeding and it was painful, my appointment has been messed up twice, and one of the nail techs was extremely rude. The place is beautiful inside and it could be relaxing if you just find the right technician. read more

Overall price for value is good. I paid $80 (before tips) for gel mani and regular pedi. I like how bright and clean the main area is. I think service quality can vary depending on which girl you get. I have been here twice and lucked out on getting served by decent ladies. My friend who went once with me wasn't as lucky - the edges of her nails weren't clean and coat was uneven more than expected. read more

This is my second visit at Bella Nails. Customer service was great! I was greeted and taken without an appointment. My nail tech, Vikki, was very professional, gentle, and listened to my needs. This is definitely my go to place for a good pedicure. read more

Totally not worth the money. The place itself is pretty, but the tech left a basic nail polish pedicure thick and painted past my nail onto my skin. I expect a lot more for the rare times I can get out to do a pedicure for some me time, because I do a much better job at my own pedicure at home. Disappointing! read more