Just wanted to leave a great review for Crystal! From the moment I walked in she was so kind and…read moreeager to help. She found my sister a walk in appointment within minutes and was extremely professional. Her outgoing attitude and expertise in all available promotions is outstanding. Will be returning due to her great vibe. Thanks Crystal!

I had a very disappointing experience at this European Wax Center…read more My appointment was at 12:30 p.m. I arrived early after parking and paying the meter. I was told the store was on break until 12:30. I politely asked if I could wait inside since I had already paid for parking, but my question was ignored. A few minutes later, another customer arrived and was warmly told she could wait inside until her appointment. When it was time for my appointment, several other names were called before mine, despite my having been waiting since noon. At checkout, I expected the advertised first-time guest pricing based on how my appointment was booked. Instead, I was told I had to pay full price because it was considered my second visit. When I asked what the total was, my question was not answered. I was simply asked for my ZIP code and told to tap my card. I only saw the total after the transaction had already been processed. After leaving, I realized I had never been offered a receipt, so I went back inside to request one. When I returned, I could hear the front desk discussing me with the esthetician, including asking whether I had left a tip and how much it was. Rather than addressing my concerns professionally, the conversation focused on my gratuity. I asked another esthetician if she could please ask them to stop talking about me because I had a question. Her response was, "What are you going to do about it?" I was shocked by how unprofessional that interaction was. The waxing service itself was fine, but the customer service experience was not. From the confusing checkout process and lack of price transparency to the way my concerns were handled afterward, I left feeling dismissed and disrespected. I will not be returning and hope management reviews the professionalism of the staff and the checkout process.

I've been going to Monica at this location for many years and wanted to take a minute to shout her…read moreout because she does such an amazing job. She is friendly, professional, and welcoming, and does her best to make the experience actually enjoyable. She always double checks her work and has a fine tuned attention to detail - she often notices small hairs that I would not have noticed myself and goes the extra mile to pluck after waxing. It's clear that Monica has many years of experience as an esthetician because she makes her work look easy and is always on time and efficient. If you go to this location, I highly recommend Monica.

Updating my review to reiterate that the front desk staff is scammy and weird. I've been repeatedly…read morelied to about how many passes I have on my wax pass to incentivize me to buy more. Last time I went, I was told it was my last wax (it was not, I had two more). Today, I was told again it was my last wax (it was not, I have one more). Based on the owner's last response to me, she must be encouraging this behavior. Will be taking my business elsewhere and buying wax passes at locations where the staff don't lie to your face.

Angela was so sweet and patient. I will definitely use her again. She ask if everything was okay…read moreand explained everything in detail.

I consider this place is not the one for me. They pushed you to buy and top up money, otherwise,…read moreyou can't even leave their room! And the front desk receptionist is very aggressive and asked how much tips do you give... what a nightmare... I don't need such rude woman to tell me what to do and how much tips I should give! It's very insulting, rude, greedy and unprofessional behaviors. I never went back since...

What an amazing vibe! Always looking for caring and friendly folx to provide services.read more

We need more safe beauty spaces for the trans/queer community. Love the work this place is doing…read moreand sad to see them getting any hate.

I can't say enough about my great experience at Elle Esthetics ! After moving to NY from…read moreChicago it has been hard to find new self-care places to call home and I can confidently say that this place was immediately "home" and I'm so happy I found it! The ambiance is inviting and it smells like heaven when you walk in! The decor from the waiting area to the bathroom is sleek and stylish and its evident the owner put thought into the environment she wanted to have for her clients. Treatment was a breeze because the laser here is top of the line. The technician checked on me throughout the entire process to ensure I was comfortable and not in pain, she was very kind with a genuine warm personality which is a huge plus because lasers can be very intimate and uncomfortable for some people, but she made it very easy. Prices are very-very reasonable and fair- especially for the quality put into the removal process which was very thorough and precise. If you're looking for a place to make your skin fuzz-free and super smooth then this is definitely the spot!

Amazing Esthetician!!!! I was afraid of getting laser and Evee was wonderful and amazing!!! The…read moreprices were a steal! I usually go to a place in the city but the prices had increased. laser tech has been professional and informative during each session. The music is relaxing and the customer service received here is outstanding. Can't wait to go back again!! For my next session

Had an amazingg experience here many years ago with Monika. I highly recommend this place!!…read moreExcellent service and highly experienced and professional. One of the best beauty experiences I've ever had. Unfortunately I cannot make this my go-to place because I don't live nearby.

This place is amazing!! Clean, soothing, beyond helpful and just great staff! I highly recommend…read morethe place

CJ is the best. The staff are super nice and amazing…read more Came back for my 2nd Clear and Brilliant session and I LOVE the results. Being 53 I have noticed the fine lines are less visible, pores are smaller and I have a beautiful glow now. Better than botox! Can't go wrong with CJ Laser.

I make an appointment and show up! That's about it Judesha…read moreknows her craft and my face better than I know it so I let her take the wheel! Outside of that all the girls are super nice and accommodating. CJ IS A KING!

Quick, great service on waxing and threadingPrices are not bad either. The place is always clean…read morewith a calm atmosphere, which is appreciated. The ladies are gentle and listen to requests. I've been coming to this location for a while now and I'm always pleased.

Nidhi is the best! She does my daughter and my eyebrows and she also does my lash lift and tint and…read moreit lasts so long and it's so pretty. We go here all the time and she always does great work.