Yep, it's a hardcore 5 across the board. NO TIP SALON! The price you pay is what you pay and it's…read moreheavenly ! Located in the heart of Roscoe Village. Parking can be hit or miss. The salon itself is super clean, quaint and tidy. Service friendly. The prices are a bit steep but again it includes the tip! I've never sugared before but I don't think I'm going back to sticks and paper again! Michelle is lovely and highly recommend her!

Been coming here for years, highly recommend. Sugaring is a lot less painful than waxing. The team…read more(especially my girl Michelle) is amazing. Very professional and they always do a great job!

5/31 - Update: I appreciate the salon reaching out directly and issuing a full refund. They were…read moreclosed today but still took the time to contact me and make things right. 5/30 - I initially had several positive experiences at this salon. I had been seeing the same tech for a few months, and my first few sets turned out beautifully with no issues. Unfortunately, after a previous appointment, I developed significant swelling, itching, and irritation in one eye within hours of leaving the salon. I contacted the salon and was told it could be an allergic reaction to the adhesive. The symptoms eventually resolved after a few days. Because the issue had cleared up, I decided to give lash extensions another try and returned three weeks later. Unfortunately, I experienced another reaction, and this one was much worse. The same eye became extremely swollen, painful, and irritated shortly after the appointment. I developed discharge and crusting around the extensions, and many of the extensions fell out almost immediately. I want to note that both reactions occurred very shortly after my appointments, before I had washed, wet, or otherwise handled the extensions. Since clients are instructed not to get their lashes wet for 24 hours after application, I do not believe this was related to aftercare or hygiene issues at home. What has been most upsetting is the damage to my natural lashes. As I write this review, I have virtually no natural eyelashes remaining on my right eye. Not only did I lose the extensions I paid for, but I also lost nearly all of my own lashes on that side and am now left looking noticeably uneven while I wait for them to grow back. I understand that allergic reactions can happen and may be outside of the salon's control. However, after spending $130 on my most recent fill appointment and ending up with a swollen eye, severe irritation, and almost no natural lashes remaining on my right eye, I felt it was important to share my experience.

Sorry in advance for the long story, but the main takeaway is Kristina is an absolute miracle…read moreworker!! I had never had my lashes lifted or tinted and unfortunately did not do my research well enough the first time. Before I came to Emerald, a tech at a different salon in West Loop completely fried my eyelashes...on just one eye. The first two pics show how bad it was. I looked ridiculous and even worse it was so uncomfortable having my lashes digging into my lid at all times. I contacted Emerald on Instagram the next day hoping they could help. When I met Kristina she was very empathetic to my situation and set realistic expectations...she'd do her best. I would've tried anything (besides going back to the original salon) at that point. The studio was nice with comfortable stations, a peaceful ambiance, and blankets just in case. While Kristina worked, I could feel how dried and stiff the lashes on my left side were compared to my right, so I had very little hope the problem was fixable. She explained she didn't want to do the tint at that time as it would further damage my lashes, which was 100% fine with me. I really appreciated that she went out of her way to explain every step to me. When she gave me the mirror at the end my eyes welled up with tears. I cannot thank Kristina enough for what she did and I will never trust anyone else! Once again, the first two pics are BEFORE from a different salon and the third and fourth are after Kristina worked her magic. I can only imagine how amazing my lashes would've looked had I come to her before they got toasted elsewhere.

Had my brows threaded and tinted here. The tint lasted for over a week which is great considering I…read morehave oily skin. She was very sweet and conversational the entire service.

What a beautiful studio! It's a really cool concept- multiple businesses sharing a building with…read moretheir own space to do their work. Finding someone who you trust to do your eyebrows is NOT easy! And when you find someone that works for you, you don't want to leave them! Well that's how I feel now. I will be going regularly to get my brows done here. I loved it!

I wish I discovered this place sooner! It's a hidden gem in Avondale. I have unruly eyebrows, but…read moreBridget does a great job at taming them. She's also very sweet, takes her time, and is a good conversationalist. The space she's in is also super cute.

Was hesitant to go as a guy because of the pain associated (back waxing)...but pleasantly…read moresurprised...far less painful than anticipated, you can tell the level of experience my technician (Bridget) has in the field. Went far smoother than I hoped for, will definitely be coming back ; )

I walked in just needed my brows threaded really quick and was met with delightful, welcoming…read moreenergy and great service! The environment was extremely clean and she did my eyebrows perfectly. I would 100% recommend this place as the price is extremely reasonable for the area ($12) on top of perfect service.

I've been coming here for 3 years and today they completely ruined my eyebrows. I've never seen the…read morelady who was working this evening but she did a horrible job. My eyebrows are uneven. She cut of the fronts of my eyebrows. Horrible. Do not recommend

Lucy, owner and master stylist at Lulu's Beauty Spa is truly an artist. I'm a senior woman who had…read morelash extensions done at a franchise salon. They were applied well but the look was just "meh" and I let them naturally fall out. I heard of Lucy and decided to give lashes another try. I asked her to first tint my blonde lashes so I would have a good base and also some color on the bottom lashes. After tinting, she began her magic. When she was done, and I looked in a mirror, I was amazed. It was exactly what I was hoping for. She followed my almond shaped eyes with her custom cat eye application. She truly is an artist. She made the lashes and cut them to fit my eyes precisely. I have gotten so many compliments. They look amazing and also natural. I'm hooked. My work zoom calls are elevated to a new level. Lucy also offers many services which I am looking forward to with complete confidence to scheduling. First up will be a facial. I clearly recommend Lucy and Lulu's Beauty Spa with no hesitation or reservation. It's a well decorated and clean space and you'll be very comfortable. Make an appointment, you'll be happy you did and may become addicted to her custom lashes.

I have been going to Lucy since she opened and she has always been so sweet and welcoming. She is…read moreamazing at her craft and she takes great pride in being a small business owner. Before going to Lucy, I got my lashes done by the same person for 7 years. However I decided to give Lucy's new business a try. I was so impressed I have remained a customer ever since. I highly recommend Lulu Beauty Spa for whatever service you wish to pamper yourself with, Lucy as well as the other ladies provide a welcoming environment and outstanding services.

Quick & easy, perfect for a standard eyebrow clean up. Discount if you use cash ($15 vs $13)read more

3rd time I've showed up to this place during their regular business hours and they were closed,…read moredoors were locked, an nobody was inside. Dont give your money to a business that can't even follow their own hours of operation

If you're looking for an eyebrow place in Chicago, Bangin Brows is it! I love how my eyebrows look…read moreand the atmosphere is great. I'm so glad I found Bangin Brows!

Jen and her staff are the best. I drive all the way from NY to have Jen do my waxing. If you are…read morelooking for classy and a great look, stop and see Jen, you will be glad you did :0)