Dear Neighbors! I came in here, just looking after we got out of shopping at the market, and this…read moreplace is gorgeous!! Beautiful jewelry and staff, everyone is so nice! I bought a gold cross and chain and Mr.Roman was so cool and professional, I promised to come back, but I unfortunately couldn't for about 4 years, I think, I am a bad customer, but I remembered how kind he was, came back to fix 3 rings and I bought a chain, Holy moly! The rings came back so pretty and I love my chain, So if anyone is looking for a amazing beautiful, unique gift, please come in to MR Jewelry! It's the best!

I walked in to the shop and immediately received a warm polite greeting. I had two broken chains…read moreone of which they had ready for me the same day. If you need your jewelry repaired or you're in the market for something new. You should definitely stop by their store.

Friendly & Quality service! Any questions/ concerns I had were answered no issues. I had 2 items…read moreworked on 1) Serling silver turtle pill box that needed repair to hinge closure 2) Tiffany & co sterling ball that I wanted a hole drilled through to use as bead. He was kind enough to service the turtle right there on site & the T&co Ball Only took 3 days to return, price was only $10 and I am very happy I will be bringing more jewerly here!

My partner and I visited Alhambra Jewelry & Gold to have the ring my grandmother passed down to me…read morechecked for sizing and to see if a bend in the band could be repaired. From the moment we walked in, we were warmly welcomed. The atmosphere was inviting, and the music made the whole experience feel fun and enjoyable. They also had a beautiful selection of jewelry on display. I was amazed by their generosity, they cleaned my ring and repaired the bent band at no charge. I was shocked and grateful. They treated us with such kindness and care, and it was clear they value their customers. We will definitely be returning to purchase jewelry in the future. I highly recommend a visit!

A friend introduced me to this shop because of their wide selection, quality goods, and amazing…read morecustomer service. I came in looking to resell some gold, clean my jewelry, repair a necklace, and to look for some new earrings. Like the other reviews said, the shop is owned and run by David and his mom. David speaks fluent English and Cantonese. I think some Vietnamese as well. His mom for sure speaks Cantonese and Vietnamese. They're both very knowledgeable and easy to work with. Let them know what you're looking for and they'll have recommendations for you! RESELLING JEWELRY David was very honest with me. I had some loose stones and he let me know there's not much anyone can do with them. I also had a ring that he identified as fake gold so it was pretty much junk lol. For some earrings that were 18k, he told me that there wasn't much gold (they were small) and because of that I would not get much resale value. Most of the value was really in the labor of making the pieces. I told him the main reason I was looking to sell was because they were white gold and I preferred yellow gold. He suggested I see his colleague at Focus Plaza and get them rhodium plated instead. (And I did for $20, see pics!) CLEANING Nothing to add, he cleaned my engagement ring so it was nice and shiny again. REPAIRING Great! His repairman soldered my necklace back together. The clasp snapped off but it was an easy fix. PURCHASING They have a great selection at great pricing. I ended up getting a pair of earrings with a delicate chain. Super cute and dainty.

Owner really professional, helpful, and patiently showing the bracelets selections. . . Very cute…read moreitems.

Really amazing family owned business! I came to get two watch batteries replaced and to fix some…read morepins in another watch band. I went to another place at first and they had no idea what to do but luckily their jeweler Reyes was an expert and fixed everything for me in less than 30 minutes! Anissa and Elisa were super helpful and kind the entire time and showed me some pieces while I waited. I was expecting to drop off my watch and come back in a week because of other watch repair places I've been to but not only was the service super fast, everyone there was so nice. I'll definitely be coming back for all of my jewelry needs! They do sell a wide variety of pieces in store but also offer jewelry and watch repair.

My 8 year old Breitling watch was not keeping time accurately and also not winding properly. I…read morebrought it to Manuel and he got it Clean, Lubricated and pretty much had the movement recalibrated so it works like new. He even cleaned all the dirt that accumulated over the years and had it polished. Super nice dude! Thank you Oasis!

We were in the area during the Labor Day long weekend and decided to walk in and check out the…read moreRolex availability, my husband wanted one for his big birthday coming up, Tracy was the salesperson assisting us. We were so excited when Tracy presented two Rolex models for us that we can purchase same day, the Rolex explorer and Datejust, my husband was ecstatic! He couldn't believe his luck! Tracy explained that it was a new Rolex programs for ADs to have random Rolex in stock for walk in customers. Hubby tried on both watches, along with some sample models, in the end he decided to purchase the Explorer model due to personal preference and lifestyle. I also tried on the some Cartier watches and still considering the Santos or not. My hubby on the other hand could not whip out his credit card fast enough, he wanted his RoRo baby, and he was a happy camper smiling from ear to ear. Tracy was extremely patient and knowledgeable, explaining the difference in models, nicknames, availability, wait times for hard to get items. She was lovely to work with. Thank you for a wonderful experience getting my hubby his first Rolex. This LHW stores is grand, freestanding, and beautiful, with two heavy weapon security guards at the front. If you're interested in purchasing a nice watch, this place is highly recommended!

We had a wonderful experience at Hing Wa Lee Jewelers. May Shiu was our client advisor and she was…read moreextremely helpful, courteous, and welcoming from the moment my wife and I arrived. I originally came in hoping to purchase a Rolex, but the model I'm looking for wasn't available. May explained the process and added me to the waiting list. She never made us feel rushed or pressured and took the time to show us several other watches. While we were there, she showed my wife some beautiful pieces, and we ended up purchasing a Cartier for her. My wife loves it! Throughout the entire experience, May was patient, knowledgeable, and never pushy. She even made sure we were comfortable and offered us water while we looked around. What really stood out was how welcome she made both of us feel, even though the Rolex I originally came for wasn't available. It made the Cartier purchase feel special and enjoyable rather than pressured. Now I'm hoping to get that exciting call from May when my Rolex becomes available! It will be especially meaningful to me because I'm planning for it to be my retirement gift to myself after 30 years of work. I can't wait for that day. Thank you, May and Hing Wa Lee Jewelers, for a great experience. We'll definitely be back!

I bought a Iwc pilot's watch here and am pleased with the watch and the buying experience. Their…read moreselection and supply of Iwc watches were great! I was surprised to see many popular models in front of my eyes. They sure look better in person! The price I paid wasn't the best but reasonable , compared to other places. The sales lady was very helpful, knowledgeable, and pleasant to deal with. I might go back and shop for new Omega watches!

Been here twice and have had the same terrible experience. First time, I was looking for a certain…read moreOmega which they didn't have that I needed for a Christmas. They could order but wouldn't be in on time which is fine but the second I said no, they walk me out the door like I'm wasting their time. Today, I walk in, don't even make it to the counter and say I'm looking for a brand they don't carry. Instead of even following up with would you be interested in something else or letting me look around. I'm instantly walked outside and told to find it on my own from somewhere else. I would easily drop 5k on a whim if the service was even the slightest pleasant, but I guess I look like a bum.

Review for My Thanh Jewelry…read more I came in around 1 PM to have two pendants checked after finding this place through Google. It had good reviews and was close, so I decided to give it a try. After being buzzed in, I stood right in front of the employee. He looked at me, then got on his phone and didn't acknowledge me while I was standing there. There was also a woman on the phone, which I understand, but even after that, there was still no greeting or basic acknowledgment. When he finally spoke to me, his facial expression and tone felt dismissive, like I wasn't worth the time. He did give me the information I needed, so I got what I came for. But the overall interaction didn't sit right with me. It felt like I was being judged based on how I looked or what I brought in. A customer is still a customer, no matter what they walk in with. Just sharing my experience so others know what they might expect.

Charlie is amazing! Super knowledgeable, honest, and genuinely helpful. He took the time to…read moreexplain everything and made sure I understood what my options were. You can tell he is very professional. Highly recommended.

If You want Great Customer Service...come visit Kay's Jewler's right here at the Montebello Mall…read moreand ask for Andrew. He makes sure to answer all your questions you may have with alot of professionalism and patience. If the item you want is not in his store he makes sure to find it online for you and Delivers . I give him a Five Star Review for always making sure I leave Highly Satisfied with my Purchase. Once Again Thank You Andrew .

A huge thank you to Cindy at Kay Jewelers for her exceptional help! I had purchased an engagement…read moreand wedding ring combo from this store 20 years ago and recently needed to get it resized. Unfortunately, I couldn't find any of my old documentation. Cindy took the time to go through two decades of records to find my information--not an easy task at all! She was incredibly patient and thorough, and even updated all my details so I won't have this issue again. The customer service here is absolutely amazing. From the warm welcome I received when I walked in to the dedication Cindy showed in finding my old records, I couldn't have asked for a better experience. I'm beyond grateful for her help and will definitely be back to buy more jewelry for my wife. If you need a jeweler who truly goes the extra mile, Kay Jewelers is the place to go!

Very nice and helpful. We told them our budget and they…read morewere very nice & profesional about it. All the staff is nice! been coming here for the past 10yrs.

i love this jewelry. Been going here for years with my grandmother, the best people super sweet…read moresuper nice and super caring I would recommend this place the best jewelry in town they are super helpful. Will give you good deals and also the best at piercings ears no infections heels quick super light hand! :p

I got engaged recently and unfortunately my ring was too big!! We started looking for a jeweler who…read morecould do the adjustment for us at a reasonable price. We knew it would be a difficult ask. But Charlie did fantastic work! Rounding out the band and making sure all my diamonds were aligned. The care and precision he shows each piece really reflect his knowledge and expertise. That was the first thing that caught our attention! My ring finally fits and it came beautiful! Not to mention Annie was so sweet! Her customer service was lovely. It was a pleasure meeting and working with them. The turn around time was pretty quick too! Especially cause Charlie does it himself and doesn't send it out. :) so thank you again Charlie and Annie!

I haven't purchased anything here but had a great consultation experience. You should make an…read moreappointment so you have the designers attention but we went on a whim and they let us look at a few of their items. Annie was so sweet and funny. She was not pushing us to buy anything but really selling Charlie the designer. He seemed very knowledgeable and honest. Will certainly consider this place when I'm ready to buy - esp if I want to custom design something.