I'm one of those people that eats ice cream year-round, and I'm so thankful that this Ben & Jerry's location was open on an extra chilly evening in late October. Four of us stopped in for some ice cream, and only had to wait a few minutes to place our order. The service overall was fine - pretty similar to everywhere else at Freshfields. I got my usual order - a small Tonight Dough in a cup. I'm always impressed by how much ice cream is in a "small," but I'll never complain about extra ice cream! This hit the spot, and everyone else in my group was happy with their order as well. We'll definitely return the next time we're in the area! read more

Ben & Jerry’s - The Tonight Dough- - Ice Cream & Frozen Yogurt Near Me - Kiawah Island, South Carolina

This shop is an easy spot to grab an ice cream. They have lots of flavors to choose from and there is always more than one person behind the counter to keep the line. This is also a great spot to preorder an ice cream cake! read more

Went to get ice cream after dinner...wow this place was packed...the line was out the door so everyone else had the same idea. Despite how many people coming through the place was still clean looking and the line moved fast. I hot the chocolate chip cookie dough because the didn't have my all-time favorite 7-layer coconut ice cream here. The cookie dough was perfect and I enjkyednit very much! They had doggie ice cream for my buddy too! Didn't get a lot of pictures because there were way too many people here and didn't want to candid camera anyone. read more

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I really wanted to like this place. I never thought I'd see one in person!! Place was clean. Workers were polite college students. They even gave us samples when we asked. Unfortunately our strawberry cheesecake milkshake was more like flavored juice. There was no thickness to it. It really wasn't a milkshake at all. What a shame read more

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I love the signature smell of Ben & Jerry's as soon as you walk in: the warmth of the waffle cone, the stickiness of the cream-scent area - overall a sweet aroma that brings a smile of memories! It's been years since I've paid a visit to B&J and wanted to try so much - the shakes, the non-dairy options, the cones! I went with a traditional small cup (you can pick up to two flavors!) since I saw so many folks walking around with their cups around the shopping area and wanted to join in on the sweetness! After sampling a few flavours from the patient staff, I went with the limited edition "marshmallow sky" and toasted s'mores. I didn't see the other display until later but that's probably for the better haha there's so many to choose from!! I love ice cream and the staff was friendly too. Give a few tips for tuition as well while you're there! There's a variety of sitting spots outside so it's nice to lick away the moment outside in the pleasant weather. Great way to cool down too! read more

Ben & Jerry’s - Marshmallow skies! Very fitting name! - Ice Cream & Frozen Yogurt Near Me - Kiawah Island, South Carolina

What's there not to like about Ben and Jerry''s? Three kid scoops, $16 and a couple thousand calories later, I am satisfied. One additional compliment. During a time when it is hard to find good employees, this place had some killer "kids" working there. 9 pm on a Thursday night and the place was packed like they were giving away money! I would wait in line and buy from this place over the grocery store any day. And for me that is saying a lot, I am a cheap person. There employees we calm, polite, patient, and hardworking! read more

We can''t go wrong with a cone and a cup to end a nice day on Kiawah Island. The server was amazing and offered samples when I couldn't decide. There is a beautiful green area just outside with lots of benches and places to sit and enjoy your treat. We were so glad we timed it right because as we were finishing up the line was down the street! read more

Ben & Jerry’s - Ice cream - Ice Cream & Frozen Yogurt Near Me - Kiawah Island, South Carolina

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Freshfields Kiawah Island I ordered a double chocolate with a chocolate cone and the price was 1166 which I thought was expensive.

Stopped at Ben & Jerry's for a little dessert after dinner. Neither the experience, nor the ice cream met my low expectations. Let's start with service: they were very clearly understaffed and moved painfully slowly. When I walked in, there were about four parties ahead of me in line. Despite only having a few people ahead of me, it somehow it took at least 10-15 minutes to get to place my order. Once I finally got to the counter, there was no real greeting, just a blank face staring at me and a dull "have you been helped yet." By the time I left, the line was way out the door. Now for the ice cream: I ordered the Coconut Seven Layer Bar in a waffle cone. This flavor was awful. It was disgustingly sweet, and the coconut flavor was barely noticeable through the overpowering butterscotch swirls. So gross! Most annoying was the fact that I paid $7 for a TINY scoop with a completely hollow waffle cone. Check out my photos... there is nothing under that teeny little scoop on the top. Would've rather gone to Harris Teeter next door and got a pint of something better for half the price if I would've known. read more

Ben & Jerry’s - Coconut Seven Layer Bar - Ice Cream & Frozen Yogurt Near Me - Kiawah Island, South Carolina

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I've been to other Ben and Jerry's locations and this one is a cut above. Even with a line out the door, things moved very quickly and efficiently. Inside was clean and well organized, workers were moving quickly, and there was a designated cashier both to move things along and make sure someone wasn't handling both food and money. Only reason this isn't a five star review is there was one kid who just wasn't very polite to my wife. Three high school/college kids running this themselves on a Friday night is impressive but also a big task. Lots of signs that this place is well-managed, but I still wanted to see a more visible adult in charge--especially when at least one of the kids was still undertrained in how to politely deal with customers. Would come back and recommend. read more

The ice cream is great, but almost all the flavors can be found a block away in Harris Teeter's freezer aisle. I have not noticed any shop-only flavors lately. Prices here are steeper than other B&J's, and service is usually slow and apathetic. They are always understaffed which means the shop is never clean. They are often out of waffle cones. read more

Ben & Jerry's at Freshfields is a great place to stop for quality ice cream on a hot day or just about any day. The location is very convenient when you are shopping or just passing by. The staff here is very patient when you are making your order and will go out of their way to make sure that you have everything you need for your order. This Ben & Jerry's is well worth a visit. read more

Ben & Jerry’s - Ben & Jerry's - Ice Cream & Frozen Yogurt Near Me - Kiawah Island, South Carolina

I struggled between 2-3 Stars. The ice cream was great, and because the employees seemed to care less about serving the clients, I decided not to have them make a milkshake. The kids ate some great icecream, I decided to walk away and grab something from someone else. It baffles me that restaurants forget their servers are almost as important as their food. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Kiawah Island, South Carolina

Clean, friendly, and fast service. Only complaint would be that they don't have a ton of flavors but I'm also comparing it to the B&J in Alexandria, VA. read more

Much friendly staff here than the previous ice cream shops that were in Freshfields. I'm feeling that, due to the resort location, the prices were a tad higher than other B&J's, but for a dang good scoop of quality ice cream that you can stroll around Freshfields eating, it's definitely worth it. read more

Great selection as always, but the service was excellent!! Even though it was packed with people and annoying kids, everyone was upbeat and friendly!! Great addition to Freshfields! read more

Ben & Jerry’s - Chip off the Dough Block - Ice Cream & Frozen Yogurt Near Me - Kiawah Island, South Carolina

Cool Monday but the line was long; one girl behind the counter. Suggested to the family we come back in a bit. 15-20 minutes later line is still long. Still one girl. We wait this time. I tell my daughter, no tasting, know what you want to order. When we finally arrive to the counter, we are greeted with such calm and warmth, "how are y'all doing today?" She handled all of our requests, cone, cup, two scoops, all with a smile. "Have a great day." And then she moved on to the next family. Never seen anything like it. read more

This is not about their ice cream it is about the sanitary conditions they serve the ice cream: The servers scoop the ice cream out handling your cone with bare hands and then checking u out handling money or credit cards and don't wash hands or wear plastic gloves it is disgusting people are going to get sick from the lack of hygiene!!!'no read more

If you are visiting Kiawah Island or Sea brook Island and you want some Ice cream than come here to Ben and Jerry's. Everyone is great, but there are very very annoying renters and people from sea brook ordering for a whole house. read more

We love the shop! The summer staff is young, friendly and eager to serve. We have come in a few times with the kids. Anthony, Katie and Jossy are the best! read more