Finding a reputable jeweler is right up there trying to find a great mechanic or lawyer--all are…read morehard to find. Well I've found a jeweler that's excellent at his craftsmanship, pricing that can't be beat and has integrity. I'll visit again to pick up a unique ring for an anniversary gift. My wedding ring had to be cut off due to an allergic reaction. My ring looks absolutely amazing and wouldn't know it had been cut. When you bring your jewelry needs to Sam, regardless of repair or looking for a unique piece, you'll know with confidence you made the right choice.

I had a 'flim flam, shim sham' engagement ring starter set in my possession since 2014. After…read moreenduring (and surviving) one of the worst years of my life in 2025, I determined to create the ring for myself and my survivorship. From the moment I walked into Sam Edwards Jewelers, I knew I had found the jeweler to 'finish' my disassembled ring. Sam is kind, down to earth, so incredibly knowledgeable of the jewelry industry; he is a third generation jeweler who trained with some of the best known in the business. Meredith is an excellent assistant who will bend over backward to help you with your questions. They determined they could work with my 'old' wax mold and still create my ring. The result is absolutely STUNNING! I am so pleased with my ring and so very glad I chose Sam Edwards.

I love a good crystal store…read more I was in this part of town for lunch and drove by on accident but came back to stop in here. The girls inside were very friendly and knowledgeable about crystals. Like which ones to pair together and how to cleanse them and for what particular need you have. Large store with a huge range of stones inside of all shapes and sizes.

This location is truly a hidden gem in Chattanooga. The sales floor was packed with a variety of…read moreunique, curated crystals in various sizes, shapes, and mediums. The three sections of the store were each organized and clean. The shelves were well lit, allowing for optimal viewing of the color and luster. The store cashier/owner was friendly, welcoming, and knowledgeable. I would recommend this store for anyone that collects crystals or is interested in starting. We will be back!

Thank you so much for the fast and fabulous repair of my jewelry! I needed a tennis bracelet…read morerepaired for my wedding along with a ring that had fallen apart. I so appreciated that they made sure I was okay with pricing after dropping off pieces and had it ready within a day following that. They did a beautiful job and were very affordable. Thank you again for the wonderful experience!

I had a friend needing a repair, but i told her whatever you do dont take your jewelry here.. my…read moreexperience was terrible, after taking my rings to them. I needed resizing and a appraisal. Well after getting them back i started loosing diamonds. Took them back, they were suppose to fix the prones and replace a diamond. Month or so later lost another diamond took it back, asked if the prones were fixed, but they danced around fixing the prones on my ring and everytime i took my rings. i would loose a diamond. and would take them back for repair.. I finally relize this was on purpose to drum up business. I stopped taking it to them and chose a different jeweler.. Surprise i havnt lost any diamonds yet..

I have bought rings from this place and will keep buying and recommending their things to everyone…read more I usually order things online and every time i do its always a smooth process. Thank you, look forward to purchasing more in the future!

I love their jewelry. Its simple and super feminine, the pieces I selected for myself. I will be…read moreback to buy more.

My family has shopped here for 3 generations. They're absolutely wonderful. Helpful, and you can…read moreget quality jewelry there without the chain store prices.

I truly love this store! They are so patient and never high pressure. They are honest, good people…read morethat will help you find something unique, something you love and help you maintain your budget, and great quality. They have also helped me with repairs and are so reasonable and honest about what to expect. Great place to visit!

Racist! Went in this store with my husband to look at rings. Two caucasian couples came in after us…read moreand was served while the staff actively ignored us. I'm not naive enough to think that there isn't racism in the world, but when a business actively ignores African American patrons, that's a different story.

A recently went into Rick Davis Golden diamonds. I have not been there in a while because the last…read moretime I was there I brought in some gold and I didn't think the price was fair so I took it to another jeweler. Was right the other jewelry gave me more for my gold. I recently returned to sell a ring and he would not even look up at me much less look at my ring. The only thing he said to me was I would not be interested. Advise people if they want to get good customer service and get a fair price on things and treated well to go to some other jewel.I use Wrights Jeweler's.

I have had multiple pieces repaired, and a heirloom diamond custom set into a pendant. Gorgeous…read moredesigns, quality work, and fair prices. I have been coming back for decades. Did I mention, great customer service? I never feel rushed. Highly recommend. .

I have been a client for years. The staff are friendly, helpful and professional. Their work and…read morejewelry selection are top notch. Definitely recommend this local business!

So I try to leave honest reviews, good and bad. I'm also not afraid to admit when I'm wrong and…read moreupdate my review. This will be lengthy, but necessary. I was always an Arnie Guess customer. I felt like my first wedding set was well cared for when ever I brought it in for an annual cleaning and inspection. Well I got a new wedding set. I brought the solitaire to them to be sized down 1/2 a size. 3 weeks later I got a ring back that looked horrible on the palm side of the band. You could clearly see where they cut it and made no effort to blend it back together. Also the ring was not polished and clean, as I was used to. I brought both things to their attention and the jeweler came out and said it was no big deal and I would have to live with it. I was not happy, but at the same time, I had always had great experiences before. Well today I called to ask about have the solitaire soldered to the 2 bands that go with it. They were very short and said it would be a 15 to 16 WEEK wait. I repeated "week?" in shock. The woman said "well what do you expect with over 800 repairs ahead of you?* Now hold on... so if I take my wedding rings in to Arney yearly, I would not have them for 1/3 of every year? Not acceptable, especially after my last experience. So today, I made a few phone calls. I got Lorraine Denise, Brillante Jeweler's voicemail and went on to the next highly rated jeweler. I wasn't comfortable with any that I talked to and was torn. Then Lorraine called me back. Wow! I can say with zero hesitation that I was 100% wrong about her. She was so kind and caring on the phone and eager to help. I rushed over after work. Low and behold, her master jeweler was there and guess what? He WAS Annie's excellent jeweler and left Arnie. Not only am I excited to work with Lorraine, as she seems like a very knowledgeable woman who takes pride in her work, but she is also someone that would be fun to have coffee with and talk. I'm also excited that I know I can trust the people she works with to do an excellent job. If you don't come here, you are making a mistake. I will be a life long customer. Thank you Lorraine. I'm excited to have you work on something that is so precious to me. I feel like my jewelry is as important to you as your own! I will always recommend people come to you!

This is a great place to shop for beautiful jewelry! Lorraine will help you find the perfect piece,…read moredesign a unique piece, or redesign your own precious piece you bring in to her store. She is so pleasant to talk to and very knowledgeable. I have purchased a few pieces from her that I absolutely love! Thank you, Lorraine, for helping me find my perfect pieces!!