Yey!!! I found my BROW GIRL!!! I'm a pro makeup artist and I have worked with many clients all over LA. When I was working in Pasadena Macy's I had several clients with amazing brows say they had the same brow girl. COLBY is her name! She's so good at what she does. I would always recommend my clients to her. I wa a recently shopping at Arcadia Macy's and I found her! She's back! She's an Expert! Ask for Colby! read more

Tried Kolby based on Yelp reviews: My eyebrows are on point and she kept them natural....She is truly talented at her art.. Would totally recommend her to anyone read more

I've been going to Amy for the last 6 months. Amy is wonderful, she's pleasant and very professional. She has a light touch never have I had a bad experience, I highly recommend a visit to see for yourself. read more

First time getting my brow waxed and Amy did a great job!!!!! I went last week and still cant get over how my brows look!!

Millie does the job! It was my first time in this area as I just moved out here and I needed to find somewhere to take care of my brows, and I have now found where I will be going. Thank you, Millie. read more

I swear I hardly do my eyebrows ever because I'm scared someone will ruin them but MELLIE! She works wonders and gives superior service! I left very satisfied and will forsure be going back soon! Thank you Mellie you're the best! read more

I love coming to this benefit brow bar, Millie is so nice and very experienced. I've never been unsatisfied with my service. Highly recommend coming here to do your brows! read more

Nancy is absolutely amazing! She knows exactly what I need & is always accommodating. She's very professional and knowledgeable. I love talking to her about makeup and brow shaping tips. I would not trust anyone else to touch my brows!! read more

Nancy did my eyebrows and she left them perfect. I love the way she listens carefully to what I want and how friendly she is. I came to benefit brow bar with eyebrows that needed a lot of help i seriously did not have much hope. After getting my eyebrows done by Nancy I instantly saw the difference. I love my eyebrows soooooooo much now :) read more

Amy is AMAZING! Does tge best job and makes me want to stay committed to doing my brows

Mellie is great. She takes the time to brow map and explain your eyebrows and what needs to get done to make them look great. I will definitely be going back. read more

Love love love , my brows come out perfect every time. Millie is an amazing esthetician! Highly reccomend.

Nancy is the only person in the world who I trust my brows with. She does a phenomenal job and is perfect every single time. This little Benefit booth is adorable. And if you have a full face of makeup done it's not a problem, they will touch up your make up and make you look fresh before you leave. No red swollen brows. I love it! read more

I've been going to Millie for 3 months now and she has been consistently great. The best estetician I have ever worked with.

What happened to Amy??? She's the only one I trusted with my eyebrows. I am so upset that she is gone!!!

Millie is the best in eyebrows. She does such a great job on both my daughter's and my eyebrows. She is meticulous, making sure to get your eybrows perfect every time. I have been to others and she sold me the first time. Her work is worth what she charges and more. Both my daughter and I are definitely loyal to her. read more

I have been growing out my eyebrows for months. Walked in on a busy Saturday and this white girl with dark black hair greeted me. I asked if I could get my eyebrows done, she mentioned how busy she was but said she can take me right now. Sat down and told her how I've been growing them out forever now. She looked and said you have such great eyebrows but ones a little different then the other. I replied well eyebrows are sisters not twins. She laughs and shows me how she's only going to take a little off the top of the left side. I said okay. So here we go. She takes forever about 10min going back and forth after waxing & starts tweezing. Then I notice her coworker staring at me also. She keeps stepping back and forth. Then finally she hands me a mirror and goes "there thin, but at least there identical" all those months of growing out my eyebrows for nothing. I have thin, chola eyebrows. For 21$ you think you would leave happy. She then hands me an envelope to tip her! I'm a hairstylist, I understand the beauty world but she didn't seem to care. I felt like she messed them up on purpose. I walked away without making a scene and cried all the way home. Got ready for a wedding and doing a photo shoot tomorrow. My eyebrows are a completely different shape than what I started with, I look permanently angry and now one of my eye brows are WAY thinner than the other. :( I came in with beautiful thick eyebrows and just wanted a clean up. Horrible. Horrible. Horrible. If you like thin angry eyebrows this is your place. read more

I've been going to Nancy for over a year and I absolutely love her!! We have worked really hard together to get my eyebrows to where they are now and believe me it was a joint effort. But I love the way the grow out now. I've never had a bad experience with her, ever. Thank you Nancy! read more

My Daughter and I always come to Nancy. She takes her time with your brows. She really knows how to work with your brows. I give Nancy 5 stars. She's AMAZING!!!! :-) I recommend her to anyone. read more

Kolby is great. There is a Benefits Brow Bar 2 miles from my house but I prefer to drive 13 miles to see Kolby. I have naturally thick brows and Kolby does a great job at shaping them and maintaining their thickness. read more

Millie always does an excellent job with my brows and keeps them even ( one always grows thicker) and they're blonde so they are complicated to do she's very good at explaining every step of the way too ! I highly recommend her. read more

This location (Benefit Arcadia) gets 5 stars for EXCEPTIONAL customer service. Whenever I have called this location, the staff at Benefit Arcadia makes scheduling very smooth and so easy for the customer. (I can't say the same for Macy's Lake where the customer service is chaotic and sometimes non-existent) The staff at Benefit Arcadia really know how to treat their customers, which is so rare these days. For instance, this afternoon, Millie did a FANTASTIC job before I headed to event and Marissa was OUTSTANDING and talented as a makeup artist. I rarely wear any makeup and I am usually clueless, but Marissa was so knowledgeable and patient explaining the different products that I learned alot from her in a short time. She listened to exactly what I wanted. It felt wonderful to have an appointment with people who actually care about their profession and their clients and have high standards. I will definitely be back to them and recommend them HIGHLY to everyone!! Thank you so much!!! (PS. One GREAT person at Macy's Lake Is Nancy P- she also always does a wonderful job if you have to go to Pasadena. My feelings about Pasadena in general have to do with other employees at that location). read more

Kolby at the Benefit Brow Bar is amazing. No one compares - she has a great eye and is a perfectionist every time. My daughter and I have gone to her for 6 years and won't go to anyone else. Kolby also does an amazing job with all of our makeup needs! read more

Nancy did an excellent job of shaping my brows. She was calm, personable, and just down right fun to talk to throughout the whole process. Sometimes it can be a little weird sitting in the middle of Macy's getting your eyebrows shaped while shoppers sort of gawk and stare, but Nancy takes it all in stride. I have to say, while the $21 fee for brows is nothing to cough at, Nancy is absolutely worth every single dime. Can't wait til my next appointment, and I can't stop looking at my brows. Go to Nancy asap if you need your brows done! read more

Both Nancy and Diana were extremely helpful and nice! Diana helped me figure out my natural brow shape and Nancy waxed, tweezed, and enhanced it. First time having my brows done and I am very pleased. read more

I've always been very skeptical when it comes to wax; I've always tweezed my own brows. But just the other day, as I was just walking through Macy's, I noticed the Benefit counter. I absolutely LOVE Benefit. That's when Amy approached me. We talked about our favorite benefit products and then she gave me information about the Brow Bar. I decided to let her shape my brows for me. She was very informative with everything she was doing, she walked me through ever step, and that made me feel safe and comfortable. She even gave me an eye mask during my service and that felt absolutely wonderful! After the service was over, my brows looked beautiful! I've never been so happy and confident with my eyebrows until I had my service with AMY. She is very talented! I recommend her to anyone!! read more

I trust no one with my eyebrows but being that I read so many positive reviews about Nancy, I took a chance and I'm glad I did!!! It was so easy for her and she's so friendly and patient. She made me very comfortable and that's hard to do! read more

They blamed me for her taking too much off underside of my brow I'm visually impaired and couldn't see through all of the black pen she put on me so I trusted her, her name is Amy I can't believe she left me looking lopsided and didn't even try to cover it she's terrible I should have waited for nancyI wonder how long it's gonna take to grow out but I won't go back should have went to ziba read more

Ask for Kolby!! She's been waxing my brows for at least five years. She's great! Whenever I have a special event, she puts the Benefit individual lashes on me. They look so good!! Kolby knows exactly what looks best on me. read more

Kolby is AMAZING! She has an amazing eye and always makes my brows look fantastic, I've never been unhappy with the job she does. Don't know how she does it, I'm always satisfied!!To top it off she's probably one of the sweetest and most caring people I know! Keep it up Kolby!!!! read more

Amy is a must person that everyone should see especially for people who love their brows thick. I'm happy with my eyebrows :)

Came in to macys to purchase an outfit for this weekend I stopped by at the makeup counters and was approached by Millie and asked if I wanted to get my eyebrows waxed my brows were looking a little hairy and I was a little hesitant because I never had my eyebrows waxed at a benefit brow counter but she assured me that it would be a pleasant experience and I said yes she then proceeded to show me how my brows will look and if the shape was okay before she started waxing the wax was not burning my skin at all which usually happens when I go to my regular Wax Lady the process was so relaxing she then showed me how my brows looked and how they will look when she enhances them with Benefit Brow Goof Proof pencil I fell in love with my brow's I'm so happy that she approached me because I will continue to be a customer at Benefit Brow and I will be back to pick up my goof proof brow pencil and my boiing air brush concealer thank you !!!! read more