I always come back for all my skin treatments and injections. Echo always takes care of me and SUE…read morealways does an excellent job with all my treatments. I got the hydro facial today and my skin feels so clean and amazing. Premier has the best customer service, l deals and treatments in general. I've been coming here since 2019 !!

It's been a little while since I wrote a review here and I think it's time I write one again. I've…read morebeen going to Dr Yu for YEARS and I am still just as obsessed as I was the first day that I walked in. Dr Yu is not just a Dr, he's an artist and takes so much pride in doing a job well done. It's nice knowing he won't let a single person leave without them feeling totally satisfied and beautiful. Everyone who works the front desk is so nice and kind too. They always greet you when you walk in, say bye when you leave and answer all of your questions. I love this place so much and writing this review is making me want to go back this second! I also just read in another review someone commenting on easy to locate, plenty of parking and a beautiful waiting area. I don't normally think of the logistical things, but I can second all of that! You can also grab tea or water while you wait : ) Thank you Dr Yu and Kat!

I am very happy with my result, even with early swelling I could already see a major improvement…read more My results look smoother, refreshed, and still very natural. After my consultation, I felt confident moving forward because Dr. Chow was professional, detailed, patient, and never rushed me. He explained everything clearly before surgery and was very caring throughout the process. What impressed me most was his communication and follow-up. He personally checked on me after surgery and was always available when I had questions or concerns, which gave me a lot of reassurance and confidence. I also felt very safe knowing he has extensive surgical and airway training. His attention to detail and patient care truly stand out. In my opinion, he provides a very high-level experience in the Arcadia area. Thank you again, Dr. Chow. I am very happy with my result and will continue to update my progress as I heal.

Friendly front office staff. Dr. Chow is very meticulous, professional, accommodating, trustworthy…read moreand produces high quality work. I am very grateful for his help!

I have only positive things to say about my surgery experience last week. I was given a reminder…read morecall the day prior to surgery from Michelle. She was very pleasant and I told her how nervous I was about the procedure. The next day as they were preparing me for surgery she came in and reassured me everything would be ok. She stayed a bit and it she was very calming. Another employee named Yuki called me twice and she is so friendly and well informed. I really appreciate Michelle Mendoza as she went above and beyond her call of duty. She really deserves to be recognized as there are not many like her employed in the medical field.

85years old elderly visited this center in Arcadia for procedure at noon on 1/24/25. Receiving…read moreregistered nurse was so rude and no polite communication skills to patient and family. We didn't get 3 nurses names who ever took care of patient because they didn't introduce themselves. It was then unpleasure visit.

Just went here a week ago. Saw Dr. Chung who performed a procedure involving my bladder. When doing…read moremore research on the procedure a lot of other Dr's either put their pts to sleep or gave them pain meds. Dr.Chung did neither and said the procedure wasn't that bad. I've had a horrific "recovery" and have tried to contact him and the office several times. I've messaged through the patient portal, called the nurse triage line, left messages- no one has gotten back to me. I would NEVER trust this facility or its doctors to perform any medical procedures on you or your loved ones. I fear I have permanent damage and I will call every day until they finally give me the time of day. The fact I have to call every day and no one gets back to me is infuriating.

Went to City of Hope for treatment of stage 4 melanoma just over a year ago. I had a bad reaction…read moreto the imunotherapy medication, specifically Yervoy, which landed me in the hospital. I've since been informed how dangerous Yervoy can be. Another highly respected oncologist told us it is known a patient killer. My oncologist Dr. Xing was unavailable the entire time I was admitted due to the holidays, even though initially my wife and I were told she would always be available. Her nurse Deanna was rude and dismissive throughout my time there. Dr Xing never made an appearance, or made any attempt to contact us during my hospitalization. The attending doctors were treating my reaction to imunotherapy drugs with pain medication that sent me to the edge of liver failure. A simple google search of the side effects of these pain meds revealed that they were all toxic to the liver which was where the melanoma was. We had to demand they stop all the pain medication they were administering, against their advice of course. Once we made that decision I began a recovery over a few days & my liver enzyme numbers came back to a more normal level. At that point we decided to go to another institution because Dr Xing was going to start me again on the same protocol that almost killed me. A year later I'm doing much better, thanks to the care at UCLA. The tumor is shrinking under a different protocol. Please think twice before you choose Dr. Xing at city of Hope. I would not have survived had I stayed as a patient of hers & would have been just another statistic. I'm sure the "official" cause of death would have been the cancer, (which is now much better) and not the mismanagement of my symptoms of the imunotherapy treatment. If I could give a ZERO rating I would.

Called to receive quote for a lipoma removal. I explained I was self-pay and referred to them by my…read moreprimary. HORRIBLE EXPERIENCE!. Front desk lady who answered the phone immediately asked for my authorization number. I responded wouldn't it be nice to know my name first. They tried to charge me $150 for a consultation. There is not consultation. I need a price quote. Amazing how in the medical field the hubris these doctor offices live by. The greed and self-interest. I told them I do not need a consultation but a price quote. First I spoke to a Sara and then a Jessica.

Dr Lamar is great. His weight loss plan and follow up care is very helpful. His staff is caring…read moreand try to help. He gives you an easy plan to follow.

Was there for septoplasty and turbinate reduction by Dr. Battaglia. The place is on the older side,…read morebut that is okay as it is literally 5 minutes from where I live. Since I already done most of the paperwork initially via online (it helps a lot btw), my initial process was all pretty straight forward, despite how much my anxiety was spiking. Before I know it, I was laying in the bed in a hospital gown, waiting for Dr. Battaglia and the anesthesia doctor (sorry I forgot your name) to visit me prior to surgery. When they came, we a small discussion and that was it. Waited for about a little over an hour, but it didn't feel like it at all. Then I was rolled into the surgery room. New for me, bright lights, other nurses about... the usual. Before too long, I was out already as the anesthesia is applied. I had a tough time waking up. I remember a few things, hearing my mom's voice as well as the post-op nurse, Diana, trying to wake me up but I had trouble coming to. Definitely different. I remember (I think) being given another IV on top of other medication(s) in attempt to stabilize my vitals and wake me up, which I finally did wake up. Groggy as all heck and feeling like crap. I felt something was off but I couldn't put my finger on it. However, my vitals were eventually good enough for discharge, so I was released to my mom while the post-op nurse rolled me out to our car. As soon as I tried to stand up, I threw up trying. My post op nurse apparently suspected this would happen as I swallowed blood (among other icky stuff) during surgery that made me feel worse. She had prepared a few things just incase I did vomit going to the car, which I did. They tried to induce that out while I was waking up, in the post-op area but I couldn't until I was trying to stand up and move. A day later, I got a call from the place, specifically Diana, my post-op nurse asking how I was doing. My guess is, it is protocol but regardless if it is or not, I appreciate the gesture. I was doing better but still feeling out of it. She mentioned, most likely I am sensitive to anesthesia so, I should definitely let the doctors know next time. Which I will :p While, I don't plan on going to be here multiple times, but being my first experience, everything was positive. Front desk lady was nice, things are a bit old but lets be honest here, not a lot of places like this are brand spanking new. My experience was great though, and that is what counts. Nurses and doctors are often overworked and stressed, some can be mean and make mistakes but they're human. Treat them kindly.

Fernando at the billing office is extremely helpful! He is thorough and calls the insurance and…read moregets all details for the patient. Excellent customer service. Thank you

An incredibly caring and compassionate environment. Dr. Lakshman is a genius. I had a very delicate…read moreand difficult hand surgery and I feel tremendous now. Everyone in the office was very helpful and kind also.

BEWARE Dr. Lakshman is not one you should trust your body with. I recently 12/12/24 placed my…read moretrust in him with my breast and he ruined me leaving them deformed. I now have a huge dent on my left breast they are both sagging didn't give me a lift I paid him for. He performed the surgery and all he did was remove skin but didn't give me a breast lift my breast continue to sag and now I have to live with a dent on my left breast the rest of my life! Please don't trust him with your body. He's rude and careless doesn't care about his patients. DO NOT TRUST IN HIM

I really don't like this, so worse serviceb especially the bad attitudes of front deskread more

This doctor was kind, took his time and listened to my family member. Highly recommend as a quality…read moredoctor. Thank you Dr Wu