Dr. Medina and his staff are consistently polite, responsive, and punctual. Every message I've sent has received a prompt reply. After returning home from a recent procedure, I had a follow-up question and reached out to his team--within minutes, Dr. Medina himself called me with a clear, friendly explanation. I've also never had to wait for an appointment; they run on time, every time. Dr. Medina has an exceptional bedside manner. While no provider can remember every detail about every patient, he asks thoughtful questions and offers guidance that is clearly well-considered and tailored to your situation. Most importantly, he takes the time to truly understand the issue and recommends solutions with the patient's best interest in mind. He's made me feel genuinely cared for across everything from routine cleanings to urgent situations to navigating insurance questions. I highly recommend Dr. Medina and his team. read more

Dr. Medina, and his office team Jell his nurse, and Grace who runs the office, are WONDERFUŁ I love my visits to his office. They are always warm and welcoming. They constantly make sure I am comfortable during my visits and procedures. Dr. Medina and Jell make sure I know exactly what is happening or about to happen. They frequently sing along with the music. So I relax and know that everything is alright. Dr. Medina is a very good dentist and has saved a couple of teeth for me with excellent follow up and advice. It is a pleasure to visit Dr. Medina, Jell, and Grace. I highly recommend Dr. Medina. read more

I will absolutely recommend Dr. Medina. Grace is office manager/front desk staff is very polite, efficient and very responsive. I can't thank him enough for his patience with me. I've never felt comfortable at a dentist's office until I met him. I love my results! Only dentist I would trust moving forward. read more

Dr. Medina and his entire staff are just the best! I can't say enough about the care they provide, and one leaves completely informed about the status of their teeth and the oral care they should be adhering to. After a five-year search for a dentist, Dr. Medina is who I settled on. read more

My mouth has never felt better! Thank you, Dr. Medina. The professionalism is top notch.

Excellent dentist! Great quality care and very reasonable prices. I get all my dental cleanings done here and Botox injections for TMJ and migraines with him. 100% recommend his care, I have been seeing him for two years now and plan to as long as I'm in NY. read more

I really hate going to the dentist. The sounds, the dry lips, the sore jaw, potential pain... I hate it all! Dr. Medina really puts my mind at ease. He works quickly and gently and always makes sure I'm comfortable. He is extremely kind and personable, cracking jokes and telling me stories but keep me distracted and preoccupied. Dr. Medina also meticulous and conservative, suggesting least invasive procedures but effective options unless it is absolutely necessary. Dr. Medina doesn't just clean your teeth or fill your cavities, he makes them look like they are a part of your teeth so no one will ever know that you had work done on them. I've been seeing Dr. Medina since 2015 but when he moved his office further uptown last year (even further away from me), I made the mistake of going to a new dentist closer to me. As soon as I stepped into that new office, I knew I'd be going back to Dr. Medina even if it is a trek. I'm telling you, he's the best! As long as I am in the city, I know I won't be going to any other dentist. I should also note, everyone that works in his office is the sweetest as well! read more

I am a new patient of Dr. Medina's. I have been twice so far and both times he has been professional and kind. He is personable, appointments start on time, and he does not try to sell or charge for unnecessary treatments. Now I have gained confidence and am comfortable going to the dentist. read more

I went for a cleaning and to and Dr. Medina was very pleasant and everything was painless. It was at the end of the day and he found a cavity. He said we had time to take care of it that day and I really appreciated that because i could avoid not having to ask more time off work to make a follow up appointment. Thanks! read more

I went for a cleaning during the pandemic. Everything seemed OK at first. They ask you a bunch of questions upon arriving, hand sanitizer is now available, they take your temp, and the support staff is now wearing masks. The staff is very polite and nice. BUT---big but--the doctor only wore a mask during treatment, not when in the treatment room, close at hand, conversing with me. The mask that he did wear was not an N95 but a a regular surgical mask. I asked him about not wearing a mask in the treatment room and he made some reference to how all the surfaces were clean. But that was not the point obviously. I am at high risk for COVID-19 and I am disgusted with him for taking such a cavalier attitude toward my safety. I have been to other doctors and ALL wore N-95s. Every single one. I had an appointment with another doctor after seeing Medina and he was shocked. He told me he wore a mask except when in his own office. And he's not in a business where people's spit is flying at you. On top of that he was rough and hasty during the cleaning, cutting into my gum during the treatment and causing a little bleeding later. He rushed through it, and while I had the stuff in my mouth he rudely harangued me on how he "didn't like being rushed." Hello? All I did was ask his staff when I made the appointment if I could make an another appointment two hours later. I didn't have to wait so there was no issue. He's done that in the past---airing grievances while you're in the chair and can't respond. I'd had my doubts about him in the past --- the lack of a spit sink didn't thrill me either---and now I am done with him. read more

I never had a more attentive, knowledgeable, and pain free(!) dentist than Dr. Medina. I started seeing him a few years ago and never looked back. My recent visit during the pandemic was safe and efficient, with all health recommendations observed by the doctor and staff. Highly recommended! read more

I was referred Benjamin by a colleague and I am so grateful to find him as I throughly recommend his dental surgery. I had a wisdom tooth problem and required an emergency appointment so called early the next morning, The practice manager (Grace) responded to me and found me an almost immediate appointment whilst understanding the pain I was in. - what a gem. Benjamin was kind, professional and caring and talked me through my options. He continually explained the procedures, what he was going to do next, and all of the technical aspects. He was fast, efficient and didn't waste a moment of my time trying to garner more dental work - he is 100% legitimate and an example to the dental profession in NYC. Benjamin has an amazing personality, brings his whole self to work and his team are courteous, efficient and empathetic. This is my dental surgery from now on! read more

Dr. Medina is an absolute delight. He has exceptional chairside manners, is highly efficient, effective and him and his team (Maria & Orlando) treat me warmly, kindly and professionally. I almost forget that he's doing dental work. He made an accurate assessment of the work he had to do with some of my dental concerns, and he did it well. My grandfather was my dentist for most of my childhood and I would slack occasionally. Now that I have good coverage and an outstanding dentist with a great team, I'm not too frightened anymore. Just don't all book at once, I'd still like my appointments. read more

Dr. Medina is the reason why I stopped searching for a dentist. He is such a kind individual who really cares about his patients. He has you best interests in mind 100% and is not out to exploit you. He makes the whole trip to the dentist pleasant and pain free. If you are looking for a dentist in the city, HE IS THE ONE TO GO TO. I tried 3 other dentists in the area and there is no one comparable to him. The office itself is very clean and welcoming. read more

Dr. Medina is a really great dentist. He has a very warm personality and put me at ease as soon as I sat down in his chair. He was extremely attentive throughout the appointment -- resolving my questions and concerns, while also offering a good deal of extra information particular to my situation. In the past, I've felt like dentists were trying to upsell me on things like unnecessary fillings. With Dr. Medina, it was the exact opposite. He discussed exactly what was covered by my plan, didn't try to tack on anything additional, and even advised against an expensive jaw surgery another dentist had suggested. In summary Dr Medina is warm, conversational, and trustworthy. I will definitely go back to him for my next cleaning. read more

Dr Medina is the BEST dentist anyone can have!! I used to fear my dental visits before I met Dr. Medina. I referred my husband (who also avoided dentists like the plague) to Dr. Medina and he has transformed his smile with Invisalign. He went from being someone who barely smiled to someone who is now very confident and can't stop smiling. If you're looking for a great and skilled dentist, Stop searching- you just found him. read more

Dr Medina is the best! I've been seeing him routinely for a while now - twice yearly for a checkup and cleaning - and I just had some cosmetic composite bonding work replaced, which I am SO happy with. He is super patient, gentle, and always makes you feel relaxed as he chats and tells you stories throughout! And I haven't had a late appointment yet! I visited a couple of times throughout Covid and the protocols were good - social distancing, mask wearing, hand sanitizing etc. Everything you would expect was in place. Grace who works at the front desk is also super nice and very helpful! I absolutely recommend Dr Medina. read more

I chose Dr Medina because he took my new dental insurance. I am a touring musician and have been traveling constantly for at least 50% of the last 16 years and I have been to many hospitals, Drs and Dentists around the globe. I feel very blessed to have found Dr Medina and to have him in my life now. His bedside manner is unparalleled and its just an absolute pleasure hanging with him. I really feel like i'm going to hang out with one of my friends who just happens to be an amazing dentist. in the short time I've been with him he has removed all 4 of my wisdom teeth and we are in the middle of replacing my old metal fillings and I literally could cry every time he finishes working on me and I see what he's done in the mirror. he is fulfilling a life long dream of mine to have a nicer smile and I'm confident that I couldn't feel like i was in better hands anywhere else. HIGHLY RECOMENDED! WOOHOO! TEETH! read more

As I usually do when I moved to new town, I postponed finding a dentist for several years. Looking for a dentist is such a crap shoot. I've been seeing Dr. Medina for about eight months now and I've found him to be friendly and professional. And I got a gold crown for a broken molar! read more

Dr. medina is caring, compassionate funny and skilled. He's Old-school in that he sincerely does the best for his patients and goes out of his way to make excellent care accessible. Also charming and funny--which makes being stuck in a chair more fun. read more

I waited for awhile until his assistant was off chatting on FB. Dr Medina is very fast, I don't feel my teeth are clean at all. Also, he wanted to fix everything in my mouth, with high quote prices. I looked into my insurance and he over quoted prices. He also did it to someone else I know. I am definitely not going back and do not recommend him as a dentist. read more

Let me start by saying that I am terrified of the dentist. My initial visit with Dr. Medina was an outstanding experience. I have an extreme dental phobia. I was crying! Dr. Medina and his Office Manager, Grace could not have been more comforting and compassionate. My last dentist had no bedside manner and his staff was extremely rude, inappropriate, and greedy. Dr. Medina and his staff clearly take pride in their work. They go out of their way to make sure you are completely comfortable with the treatment plan and the finances involved. I have already shared his information with most of my friends and family. Dr. Medina was actually trying to help me save money by coming up with multiple options for my treatment. I had three teeth pulled and Dr. Medina talked to me throughout the entire procedure. 1) to update me technically on what he was doing and, 2) about random topics to keep my mind busy and to keep me entertained as he knew that I was petrified. He even sang Disney tunes. Dr. Medina scheduled my procedure for 2 hours. Although, it only took 1 hour. Moments after I left his office my prescription for antibiotics was already ready for pick-up at my pharmacy. Dr. Medina and his team are meticulous, extremely compassionate, and professional. Dr. Benjamin Medina (#646.535.2992) far surpassed any dentist I have ever been to. I highly recommend him and would give him a trillion stars if I could. In closing, I went in crying and ended up laughing through my tears during the procedure. read more

Dr. Medina is a great dentist. I went in with a lot of questions and just wanted a consultation about where I should go with my teeth. I had seen the same dentist for 17 years and was worried about changing. Dr. Medina took his time with me and even asked me several times if I had any more questions. He showed me photos, gave me ideas and made me feel very relaxed. I would highly recommend Dr. Medina. The office is clean and professional looking. The staff are very professional and friendly. read more

Dr. Medina is truly the BEST DENTIST EVER! He is smart, funny, painless, patient and easy going. If you have any dental fears whatsoever, he will help you conquer them. He managed to talk me into having a wisdom tooth removed without going under (a first for me!) and even the massive novacaine needle and shot didn't hurt! I don't know how he does it, but this dentist is one of a kind. read more

I've been going to see Dr Medina since 2007. I've had a handful of old fillings replaced, and more cleanings than I can count. When I first visited, I dreaded going to the dentist. But the doctor was very patient, friendly and fast! He explained every procedure and even went above and beyond by applying a topical anesthetic to help with my gum sensitivity. He makes going to the dentist easy and painless. I've recommended him to friends and co-workers who are still his patients today. And even though I moved from NY to Florida in 2013, I STILL see Dr Medina once a year (even though it really should be twice). He's worth it! read more

First great dental experience in NYC :) Office staff are very professional, i barely waited 5 minutes to be called in. Dr. Medina was funny, educating and professional. Clean and modern machinery. I'm coming back for some work in two weeks and im actually not stressing out about it. People who write bad reviews about this place have not been to Hanson Dental in dtown BK. Go see that place and you gonna think Medina's office is a five star resort. read more

Dr. Medina and his staff make going to the dentist's office actually fun! He, himself, is a really good guy - who cares and is great at making his patients feel comfortable. He's actually really funny, too. I always enjoy my visits t his office. Highly recommend. :) read more

Benji is the best dentist in the city! Great bedside manner where he infuses humor with professionalism and makes you feel relaxed and assured. My procedures were painless with perfect results! Can't recommend him enough. read more

Dr.Medina is an excellent doctor. He has been taking care of my husband and myself for years now. We were going on a huge touring trip to India when my husband's tooth (veneer) cracked that Sunday morning. He contacted Dr. Medina and he was able to get his tooth fixed 2 hours before we went to the airport. He is quick, efficient and very skilled. I highly recommend . read more

I was visiting NYC as a tourist and had extreme wisdom tooth pain. I called and was able to get an appointment promptly. When I arrived I was greeted by a professional, kind and courteous Dr. Medina and staff. He explained everything to me and made me feel less anxious with his professional and bubbly demeanour. The extraction process was over shortly, his attention to detail and calm verbal engagement with me was a huge relief from the excruciating pain. It was hands down the best dental service I have experienced and this has compelled me to hold Dr. Medina in the highest of regards. I will be recommending him to my friends even here in England read more

I waited for approximately 30 minutes to be seen. The treatment itself, a teeth cleaning was about 10 minutes or less. It was very rough, not thorough, and totally unpleasant. I wouldn't recommend it. Also the room was a bit unclean, the trash was overflowing and the sink to rinse was not clean. Though the doctor had a pleasant demeanor, he was sociable, and funny, the treatment was definitely subpar. read more

Dr. Medina was super nice and didn't make me feel guilty that I hadn't been to the dentist in six years, and was reassuring when I told him how terrified I was to experience any sort of pain whatsoever. Even though I was clearly being annoying by asking him a million questions every time he went to do anything in my mouth, he answered them, and responded whenever I told him something hurt or was uncomfortable. My treatment was great and I know I'm not the easiest patient, so I am very happy. read more

Dr. Medina is amazing. That he's incredible at what he does is only part of it. (But a huge part -- I was abroad for a while and saw a dentist there. Her words: "Whoever works on your teeth knows what he's doing.") So friendly, so professional, so efficient, so attentive. (All the same goes for his staff.) You never have to wait, you're treated like a friend, and the work is top-notch. He'll be straight with you about what's a priority and what can wait; he'll be flexible about payment; he'll talk to you like a human being, and take the time to explain what's what in words a non-specialist can understand. I think of Dr. Medina as a gift from the cosmos after God only knows how many sub-par operators, both in terms of skill and bedside manner. He's the first doctor I've had in the city (and I've lived here for over a decade) who's left me with a kind of pride of affiliation, a sense of belonging, when I say "my ________." In brief, he rocks. read more

I went to Dr. Medina for Botox injections. It was my first experience with this type of procedure and now I'm hooked! Dr. Medina explained exactly what I was to expect (before and after the procedure) and took measures to make my experience as painless and smooth as possible. I would highly recommend him for this type of procedure. I will definitely be going back! read more

I live in San Francisco and I travel to New York for Botox injections from Dr. Medina. I wouldn't go to anyone else. My first experience with Botox was with Dr. Medina and I was nervous but he put me right at ease. He explained the whole process, was extremely professional and did a fantastic (and painless) job! His entire staff are very friendly and he always takes me in right on time. Going to Dr. Medina is definitely well worth the trip across the country - that's how good he is! read more