Airn provided A#1, white glove service all the way through the sale. He was Out of this World…read moreknowledgeable and accommodating and what he didn't know he found out immediately. Great follow through, great attention to detail, extremely fair in negotiation, honored his word, remembered everything and had beautiful manners to boot. Car is gorgeous and was hand delivered (a dealer courtesy for anyone w/ in 200 miles) to me for my birthday! The buying experience does not get better than this. I was a little scared before I began the process to buy this 2025 dream. Had no idea it would such a fun experience thanks to Airn, --and Ryan, who also helped with finances and Damian who supervised everything in the wings.

They had my car 2 months fixing it from and accident. I get it back and the electrical thing having…read moreto do with the backup camera the radio navigation none of that works. This is the 2nd time I have had trouble with them. All I can say is don't buy a Volkswagen from D Patrick.

Avoid the service department here if you value your car's interior. I took my Sienna in for a minor…read moreoil leak, and they returned it with grease all over the driver's side carpet and door sill. They tried to 'fix' it by shampooing the mat, but it's permanently stained. Zero respect for customer property.

They are trained to lie - which isn't news. but gd it's…read moreobnoxious and gross. Went for a regular oil change came out with 2 damaged skid plate sub-frame captive nuts (threads completely stripped out) Skid plate front came loose and was hanging under the truck when driving out of the parking lot - I just happened to hear it and stopped. Full story: After lots of back and forth they admitted to having a bucket they toss bolts into and just grab from - so not your own bolts, could be damaged, cross threaded cracked etc. They also have a quick change oil lane they push reg customers through if they get too busy which are not Toyota techs just off the street hires. The mgr tried to tell me "its a wear item" I called BS hard on that then he back tracked, and said theyd look at it again - and claime dit was just bad bolts.. so they used an impact to drive in different ones I stood and watched and could hear it spin, and the tech try to throttle the impact to act like it bottomed. I called that out and made him hand me the bolt .. it was destroyed again. go back to the mgr and he says they will look at it one more time. He said its fixed now, and i get a free oil change (for catching them in multiple lies essentially). I get it home and check ,and they just impacted a larger bolt into it completely destroying what threads were left, as soo as I took it out it wouldn't go back in. fkn clown shoes. over priced half a55ed services

Sales men located here we're very nice and helpful to get the deal. I wanted at the financial…read moremanager lady here was really nice in person. Then after that I called and had a question and she was just over the top mean and snarky and nobody seems to actually know when all the paperwork were filled out and they made a mistake and didn't write my $500 deposit in the first time so we had to sign paperwork twice

Bought a used car and not even a week later it had to be jumped. When it was checked, the battery…read morehad almost no juice. There is no way that it got that bad that quickly so it was definitely never checked. We were told they perform over 100 points of inspection on their used vehicles, but I guess the battery life is not one of their points. Dealership wouldn't help us at all. I get the "as is" statement but also it's terrible customer service retention. It's ok, I went and bought a brand new Ford Escape a few weeks later at a competitor. Will never return and will not recommend to anyone I know

Stay away from these people!!!!!! Took almost a week for them to tell me the quote I got on Monday…read morefor $950 had changed to $1300. Why give a quote when your not going to stand behind it. Very bad business!!!

From the owner: You Need It....We Have It!…read more Liberty Auto Salvage is a distributor and supplier of automotive parts and accessories. It supplies products to various manufacturers, including Acura, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Ford, Honda, Hyundai, Infiniti, Jeep, Kia, Lexus, Saab, Saturn and Kia. The company offers a range of products, such as tail panels and lamps, door handles, fuel tanks, door side mirrors, interior trim panels and door window regulators. It also offers other products that include panel moldings, door glasses, head clusters, steering wheels, dash panels, seat belts, air injection pumps and exhaust pipes. In addition, it supplies fan clutches, oil pumps, engine mounts, valve covers, drive shafts, oil coolers, torque converters, suspension compressors and electrical switch panels. Liberty Auto Salvage is located in Evansville, Ind.

I realize that we were wanting a car under 10 thousand, and it was at the end of the day, but the…read moresalesman could have done better with checking the car out, and it didn't even get detailed, it was full of dog hair, we can't turn on the air because of the dog smell and hair comes out of the vents and some of the things in the car doesn't work. Also, it is NOT worth what we are paying for a 16-year-old car, which sometimes we are afraid is going to fall apart. I expected better from D-Patrick; the last car we got from there was perfect, and the salesman was great. The one we had this time, I don't want to be around him. I know I bought it as is, but this is ridiculous. There are a lot of things we have to replace on it. This time, I don't even think I will recommend you like I did last time.

I see this "dealer" has 2.5 stars on YELP - Shame on me for not doing my homework before I…read morepurchased a vehicle from this dealership. Purchased a used vehicle from this business. Vehicle had multiple service lights on, and we agreed that they would take care of the 'service engine light', but not the others and agreed to reduce the price (which was $1000 overpriced anyway). The took care of the service engine light and we drove off the lot. One day later, check engine light is on (so apparently all they did was simply reset it and did not fix what was causing it). I actually figured they would do this, so while I'm not exactly surprised, I am disappointed and calling and speaking with our sales rep, Mason, didn't do a bit of good, period. Like I said, shame on me. We were also going to buy another vehicle from them this weekend, but LAW Chevrolet in Boonville has much better YELP and GOOGLE reviews, so we'll be taking our business there. Wouldn't want to get scammed twice in same week. It's further away, but definitely worth it.

Immediately was helped out when I came in and Chase was very knowledgeable about all the vehicles I…read morewas able to try. Love the vehicle I bought! The staff is friendly. Ted makes it feel like you are valued here. A minor hiccup when it came to the sold vehicles VIN but it was handled quickly. I would recommend to check them out. Great prices and they do 2 years after military discharge discounts!

Great service at my 30k mile checkup. Only charged for services in the package actually performed/…read moreneeded and all items were reviewed with me before action was taken. Quick service and easy online appointments. It was a little packed beyond distancing in the waiting room, so I asked for another seating area -- was able to sit in the showroom and work while I waited for my car to be ready. Car was partially vacuumed (wish it was done all the way) but could not be washed because of the temps outside. Overall good experience and will bring my car back for the next checkup!

I am extremely disappointed and frustrated with my experience at this dealership. From the very…read morebeginning, I was given the runaround. I sold my vehicle on a Thursday and was explicitly told I would be paid the same day. When I arrived, the person I had been working with was suddenly no longer employed there, and I was handed off to a sales representative who was dismissive and unhelpful throughout the entire process. I was then told my payment would be ready on Monday and instructed to reach out that morning to confirm pickup at a different location. I did exactly that, only to arrive and find out my check was not there. After repeatedly telling the salesperson that I live five minutes away and would pick up the check in person, I was then informed--at the last minute--that it had been mailed instead. Clearly, there was zero communication between locations. My instructions were not passed along, and the agreed pickup time was never relayed. This level of disorganization and lack of accountability is unacceptable. To make matters worse, I attempted multiple times to contact management to understand what went wrong and resolve the issue. Not a single call was returned. That alone shows how little they value their customers. This experience was a complete waste of time and a perfect example of poor customer service and even worse communication. They tell you what you want to hear to get you in the door, then fail to follow through. If you're considering selling your vehicle, do yourself a favor--sell it privately. You'll likely get a better deal and avoid the headache of dealing with a business that clearly does not care about its customers. To say I am dissatisfied would be an understatement. This was a frustrating, disorganized, and frankly deceptive experience from start to finish.

Scamming staff and bad customer service not recommended!…read moreDriving your car like junk and blaming you for "new" issues!!! They should be turned down!!!