Incredibly kind and professional group! They took me in right away for my appointment and did a…read morethorough exam Very happy to have found this place!

Amazing service, I had two eye exams booked for the same day, with my daughter's first cheerleading…read moregame on the day of the eye exams. I called to rebook one of my appointments telling the receptionist the situation. The receptionist put me on hold and said, Dr. Sam said he can see you both and will make sure your daughter is back for her game. Knowing that my daughter is going to need new glasses, because hers were broken, and a new prescription. I could not thank Dr. Sam and his amazing staff enough. With the help of Dr. Sam and his staff, my daughter picked out her new glasses and Dr. Sam said she will have them before Christmas. We made it to the game with time to spare. Thank you, Dr. Sam and your Amazing staff

Dr Anstadt is great!!! & very kind!!! He cares!!! I was in pain in my eyes with Dry eyes & told…read moreme to come in his office for Emergency to take care of me.. Finally gave me the right eye drops!!... I'm to cont. Xiidra for dry eyes, He gave me bottle of eye drop for inflammation & get Refresh ointment for night time use... I got better in the few days.. Finally I got relieved from the pains in my eyes & I can keep them open!! Dr Anstadt & Dr Proctor are great eye Drs. Thanks so much!!!! CF

My eye exam was great, Dr. Anstadt did an awesome job and I don't have any complaints…read more However, the billing department completely messed up my insurance. I was billed under my health insurance and not my vision insurance that I pay extra for. I was charged a copay of $75, which I should have contested right then and there. But since it was my first exam on the new vision insurance, I waited to get home first before checking on what the copay should have been, which was only $10. I called the office right away to let them know the error, they said they would notify billing. After a couple weeks without hearing anything, I called and left a voicemail for the biller. The biller eventually returned my call a few days later and informed me there was no refund to be made. I later discovered they had actually billed both my health AND my vision insurance. At the end of the day, the vision insurance portion was cancelled by the eye center, and my health insurance portion stuck (likely because this netted the eye center a higher payment). Be very careful with the biller at this location and how your insurance is handled, and don't overpay your copay, they will not cooperate or be reasonable about it. They'll just keep the extra cash.

No complaints here at this great eye doctor office. One day…read moreI was having issues with something with my left eye. I was able to call and ask if they have an availability for an appointment and they checked and they said they can get me in the same day... never mind, It was a day where lots of snow was falling and probably appointments were canceled.. But after two, regular eye doctor appointments with two different optometrist (Dr. Mila Petkovic) I found each of them to be kind and super patient, and really capable of providing great service, and telling me more about how my vision might change as I get older: bifocals. Figured to make a review as I noticed no current ones shown. And I got my eclipse glasses too!

The exam went good. I was told by the DR that she would order some contacts. They would reach out…read moreto me in a week. Two weeks later, I called the office and spoke to a lady who said that wasn't included in my insurance. I called back a few days later and got a different person who told me that I will have to pay an additional $140 out of pocket or some insurance and some out of pocket to get the prescription. I wish they had taken time to explain that if I want both contacts and glasses I would need to pay the additional fee for the second prescription. If she was going to order them then why not charge me then. Save your time and money. RUN RUN RUN

I recently visited Mount Prospect Eyecare for the first time and was seen by Dr Svetlana Olteanu…read more My initial appointment went very well Dr Olteanu demonstrated strong Clinical knowledge, communicated clearly and maintained a warm professional demeanor throughout the exam. After selecting a pair of glasses, I experienced unexpected difficulties with my prescription, this required that I return to the practice on three separate occasions. Although the situation was understandably challenging for both sides, they remained patient, respectful, and committed to resolving the issue. I would like to specifically acknowledge Jasmine, whose professionalism and patience stood out during each visit. ( Even if I was getting on her last nerve ...) While not every outcome has a simple explanation, what mattered most was how the practice handle the situation. The business Owner and team were clearly prepared to address, uncommon or complex cases, and they made every effort to ensure my needs for fully met. Overall, I appreciate the professionalism, patience, and customer focused approach demonstrated by the entire team. Great job overall !

The quality of care and attention are outstanding. The Dr. and her staff are amazing! Would…read moredefinitely recommend.

I was recently at Elk Grove optical and the customer service is always great and friendly people…read more The reason for the stars is the new paper work on the tablet. It's like filling a job application and want to know everything. Also, it would be easier to choose glasses in the men's and women's section not all mixed. I also didn't like that I had to pay for an extended warranty and if they brake I still have to pay a percentage of it. Usually the frame has a one year warranty. Then they show you options for glare, blue light, and transition and there's a great, a good, and a okay one. I just wasn't too happy with this but I have learned and next time check different places and get quotes before choosing a place.

worst experience ever for a simple eye EXAM. so unprofessional & workers there could give less of a…read morecrap. Always overbooking just to get more business & their communication is horrible & not to mention they will purposely assign you a new time exam & hope that you're fine with that. also very expensive for no reason. another time i went they said they had a meeting and had to CANCEL my appointment i called of the rest of work and missed out on $80 bucks that could have gone to my FAMILY especially with this freaking economy? you guys are going to piss off the wrong family one day. do better this is nothing to be playing around with.

Had an appointment exam with Dr Andrew. Been a while since my last exam. What a wonderful…read moreexperience. Complete exam with a full explanation at each step. Very personable, very easy to talk to. I really enjoyed the visit. Highly recommend this practice. Thank you Doctor Andrew.

It was a first class experience from start to finish. Because I work in the Loop, I have been…read moreseeing various eye doctors in downtown Chicago for years. Because, I was able to work from home one Friday, I stopped in Uptown Family Vision for an eye exam. I immediately noticed a significant upgrade in the equipment used to examine my eyes. Since Dr. Andrew Paik and his wife took over the practice, they upgraded all the equipment and it is now state of the art. As a result, I had the most thorough eye exam in my life. My new glasses in contact lenses have improved my vision. I have such confidence in the process and experience that I'm going to move my family to this practice in 2025.

I've been going there at least 25 years. The eye doctor (Denise Kelly ) is fantastic. She's…read moreextremely precise and knowledgeable about your eye care and friendly too.. Anytime there is a problem it's taken care of immediately.. Her staff is great, professional and helpful.

Great care, prices, Dr. Kelly is very professional, & her staff is fantastic! I recommend the…read morebusiness to everyone!

Great eye doctor he has been my doctor for years. I was calling to book my annual check up and…read morenoticed they had a 3 star yelp review and immediately got concerned. After reading others concerns I sympathize with them. I have not had a poor experience ever with my doctor. Staff has always been helpful and one time I had an emergency with my eye and they accommodated. From picking out frames and selecting new contact lens brands they have always been helpful. I never have to wait long for anything, they repair and clean as well. You should try them out for yourself

Dr Cabela is caring and knowledgeable and takes time to discuss eye care in ways that are easy and…read moreinformative and compassionate . He's very patient and the staff is friendly. There's lots of options also for eyeglasses for all styles and prices